Chapter 11

Making Decisions

Learning Objectives

After completing this module, you should be able to do the following:

  • Understand what is involved in decision making.
  • Compare and contrast different decision-making models.
  • Compare and contrast individual and group decision making.
  • Understand potential decision-making traps and how to avoid them.
  • Understand the pros and cons of different decision-making aids.
  • Engage in ethical decision making.
  • Understand cross-cultural differences in decision making.