{"id":105,"date":"2015-07-29T21:38:23","date_gmt":"2015-07-29T21:38:23","guid":{"rendered":"https:\/\/courses.candelalearning.com\/intlbusx1xmaster\/?post_type=chapter&#038;p=105"},"modified":"2017-01-09T19:18:01","modified_gmt":"2017-01-09T19:18:01","slug":"what-is-importing-and-exporting","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/chapter\/what-is-importing-and-exporting\/","title":{"raw":"Reading: What is Importing and Exporting?","rendered":"Reading: What is Importing and Exporting?"},"content":{"raw":"<div class=\"im_section\">\r\n<div class=\"bcc-box bcc-highlight\">\r\n<h3 class=\"im_title\">Learning Objectives<\/h3>\r\n<ol id=\"fwk-168388-ch11_s01_l01\" class=\"im_orderedlist\">\r\n\t<li>Understand what importing and exporting are.<\/li>\r\n\t<li>Learn why companies export.<\/li>\r\n\t<li>Explain the main contractual and investment entry modes.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s01\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">What Do We Mean by Exporting and Importing?<\/h2>\r\nThe history of importing and exporting dates back to the Roman Empire, when European and Asian traders imported and exported goods across the vast lands of Eurasia. Trading along the <span class=\"im_margin_term\"><span class=\"im_glossterm\">Silk Road<\/span><\/span> flourished during the thirteenth and fourteenth centuries.<span id=\"fwk-carpibus-fn11_004\" class=\"im_footnote\"><\/span>[footnote]<span id=\"fwk-carpibus-fn11_004\" class=\"im_footnote\">Jack Goldstone, <em class=\"im_emphasis\">Why Europe? The Rise of the West in World History 1500\u20131850<\/em> (New York: McGraw-Hill, 2008).<\/span> [\/footnote]\u00a0Caravans laden with imports from China and India came over the desert to Constantinople and Alexandria. From there, Italian ships transported the goods to European ports.<span id=\"fwk-carpibus-fn11_005\" class=\"im_footnote\">[footnote]J. O. Swahn, <em class=\"im_emphasis\">The Lore of Spices<\/em> (Gothenburg, Sweden: Nordbok, 1991), 15\u201317.[\/footnote]<\/span>\r\n\r\nFor centuries, importing and exporting has often involved intermediaries, due in part to the long distances traveled and different native languages spoken. The spice trade of the 1400s was no exception. Spices were very much in demand because Europeans had no refrigeration, which meant they had to preserve meat using large amounts of salt or risk eating half-rotten flesh. Spices disguised the otherwise poor flavor of the meat. Europeans also used spices as medicines. The European demand for spices gave rise to the spice trade.<span id=\"fwk-carpibus-fn11_006\" class=\"im_footnote\">[footnote]Antony Wild, <em class=\"im_emphasis\">The East India Company: Trade and Conquest from 1600<\/em> (Guilford, CT: Lyons Press, 2000).[\/footnote]<\/span> The trouble was that spices were difficult to obtain because they grew in jungles half a world away from Europe. The overland journey to the spice-rich lands was arduous and involved many middlemen along the way. Each middleman charged a fee and thus raised the price of the spice at each point. By the end of the journey, the price of the spice was inflated 1,000 percent.<span id=\"fwk-carpibus-fn11_007\" class=\"im_footnote\">[footnote]Jack Turner, <em class=\"im_emphasis\">Spice: The History of a Temptation<\/em> (Westminster, MD: Alfred A. Knopf, 2004), 5.[\/footnote]<\/span>\r\n\r\nAs explained in Chapter 8 \"International Expansion and Global Market Opportunity Assessment,\"\u00a0<span class=\"im_margin_term\"><span class=\"im_glossterm\">exporting<\/span><\/span> is defined as the sale of products and services in foreign countries that are sourced or made in the home country. Importing is the flipside of exporting. <span class=\"im_margin_term\"><span class=\"im_glossterm\">Importing<\/span><\/span> refers to buying goods and services from foreign sources and bringing them back into the home country. Importing is also known as global sourcing, which will be examined in depth in the section\u00a0\"Managing Export and Import.\"\r\n<div id=\"fwk-168388-ch11_s01_s01_n01\" class=\"im_callout im_editable im_block\">\r\n<h2 class=\"im_title\">An Entrepreneur\u2019s Import Success Story<\/h2>\r\nSelena Cuffe started her wine import company, Heritage Link Brands, in 2005. Importing wine isn\u2019t new, but Cuffe did it with a twist: she focused on importing wine produced by black South Africans. Cuffe got the idea after attending a wine festival in Soweto, where she saw more than five hundred wines from eighty-six producers showcased.<span id=\"fwk-carpibus-fn11_008\" class=\"im_footnote\">[footnote]Selena Cuffe\u2019s bio, African-American Chamber of Greater Cincinnati \/ Greater Kentucky, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/african-americanchamber.com\/view-user-profile\/selena-cuffe.html\" target=\"_blank\">http:\/\/african-americanchamber.com\/view-user-profile\/selena-cuffe.html<\/a>.[\/footnote]<\/span> Cuffe did some market research and learned of the $3 billion wine industry in Africa. She also saw a gap in the existing market related to wine produced by indigenous African vintners and decided to fill it. She started her company with $70,000, financed through her savings and credit cards. (In\u00a0the section\u00a0\"What Options Do Companies Have for Export and Import Financing?\" you\u2019ll learn about other sources of financing available to entrepreneurs and small businesses as well as to larger enterprises.) In the first year, sales were only $100,000 but then jumped to $1 million in the second year, when Cuffe sold to more than one thousand restaurants, retailers, and grocery stores.<span id=\"fwk-carpibus-fn11_009\" class=\"im_footnote\">[footnote]South African Chamber of Commerce in America, \u201cHeritage Link Brands, Connecting U.S. Palates to African Wines,\u201d profile, May 4, 2010, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/www.sacca.biz\/?m=5&amp;idkey=637\" target=\"_blank\">http:\/\/www.sacca.biz\/?m=5&amp;idkey=637<\/a>.[\/footnote]<\/span> Even better, American Airlines began carrying Cuffe\u2019s imported wines on flights, thus providing a steady flow of business amid the more uncertain restaurant market.<span id=\"fwk-carpibus-fn11_010\" class=\"im_footnote\">[footnote]American Airlines, \u201cServing Up Wines That Invest in Our Communities,\u201d American Airlines Corporate Responsibility page, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/www.aa.com\/i18n\/aboutUs\/corporateResponsibility\/caseLibrary\/supporting-our-communities.jsp\" target=\"_blank\">http:\/\/www.aa.com\/i18n\/aboutUs\/corporateResponsibility\/caseLibrary\/supporting-our-communities.jsp<\/a>.[\/footnote]<\/span> Cuffe has attributed her success to passion as well as to patience for meeting the multiple regulations required when running an import business.<span id=\"fwk-carpibus-fn11_011\" class=\"im_footnote\">[footnote]Maritza Manresa, <em class=\"im_emphasis\">How to Open and Operate a Financially Successful Import Export Business<\/em> (Ocala, FL: Atlantic Publishing, 2010), 101.[\/footnote]<\/span> (You\u2019ll learn more about these regulations in Section 9.4 \"Managing Export and Import.\")\r\n\r\n<\/div>\r\nExporting is an effective entry strategy for companies that are just beginning to enter a new foreign market. It\u2019s a low-cost, low-risk option compared to the other strategies. These same reasons make exporting a good strategy for small and midsize companies that can\u2019t or won\u2019t make significant financial investment in the international market.\r\n\r\nCompanies can sell into a foreign country either through a local distributor or through their own salespeople. Many government export-trade offices can help a company find a local distributor. Increasingly, the Internet has provided a more efficient way for foreign companies to find local distributors and enter into commercial transactions.\r\n\r\n<span class=\"im_margin_term\"><span class=\"im_glossterm\">Distributors<\/span><\/span> are export intermediaries who represent the company in the foreign market. Often, distributors represent many companies, acting as the \u201cface\u201d of the company in that country, selling products, providing customer service, and receiving payments. In many cases, the distributors take title to the goods and then resell them. Companies use distributors because distributors know the local market and are a cost-effective way to enter that market.\r\n\r\nHowever, using distributors to help with export can have its own challenges. For example, some companies find that if they have a dedicated salesperson who travels frequently to the country, they\u2019re likely to get more sales than by relying solely on the distributor. Often, that\u2019s because distributors sell multiple products and sometimes even competing ones. Making sure that the distributor favors one firm\u2019s product over another product can be hard to monitor. In countries like China, some companies find that\u2014culturally\u2014Chinese consumers may be more likely to buy a product from a foreign company than from a local distributor, particularly in the case of a complicated, high-tech product. Simply put, the Chinese are more likely to trust that the overseas salesperson knows their product better.\r\n\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s02\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Why Do Companies Export?<\/h2>\r\nCompanies export because it\u2019s the easiest way to participate in global trade, it\u2019s a less costly investment than the other entry strategies, and it\u2019s much easier to simply stop exporting than it is to extricate oneself from the other entry modes. An export partner in the form of either a distributor or an export management company can facilitate this process. An <span class=\"im_margin_term\"><span class=\"im_glossterm\">export management company (EMC)<\/span><\/span> is an independent company that performs the duties that a firm\u2019s own export department would execute. The EMC handles the necessary documentation, finds buyers for the export, and takes title of the goods for direct export. In return, the EMC charges a fee or commission for its services. Because an EMC performs all the functions that a firm\u2019s export department would, the firm doesn\u2019t have to develop these internal capabilities. Most of all, exporting gives a company quick access to new markets.\r\n<div id=\"fwk-168388-ch11_s01_s02_s01\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Benefits of Exporting: Vitrac<\/h3>\r\nEgyptian company Vitrac was founded by Mounir Fakhry Abdel Nour to take advantage of Egypt\u2019s surplus fruit products. At its inception, Vitrac sourced local fruit, made it into jam, and exported it worldwide. Vitrac has acquired money, market, and manufacturing advantages from exporting:<span id=\"fwk-carpibus-fn11_012\" class=\"im_footnote\">[footnote]Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.jetro.go.jp\/en\/reports\/\" target=\"_blank\">http:\/\/www.jetro.go.jp\/en\/reports\/<\/a>.[\/footnote]<\/span>\r\n<ul id=\"fwk-168388-ch11_s01_s02_s01_l01\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Market.<\/strong> The company has access to a new market, which has brought added revenues.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Money.<\/strong> Not only has Vitrac earned more revenue, but it has also gained access to foreign currency, which benefits companies located in certain regions of the world, such as in Vitrac\u2019s home country of Egypt.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Manufacturing.<\/strong> The cost to manufacture a given unit decreased because Vitrac has been able to manufacture at higher volumes and buy source materials in higher volumes, thus benefitting from volume discounts.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s02_s02\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Risks of Exporting<\/h3>\r\nThere are risks in relying on the export option. If you merely export to a country, the distributor or buyer might switch to or at least threaten to switch to a cheaper supplier in order to get a better price. Or someone might start making the product locally and take the market from you. Also, local buyers sometimes believe that a company which only exports to them isn\u2019t very committed to providing long-term service and support once a sale is complete. Thus, they may prefer to buy from someone who\u2019s producing directly within the country. At this point, many companies begin to reconsider having a local presence, which moves them toward one of the other entry options.\r\n<div id=\"fwk-168388-ch11_s01_s02_s02_n01\" class=\"im_callout im_block\">\r\n<h3 class=\"im_title\">Ethics in Action<\/h3>\r\n<h4>Different Countries, Different Food and Drug Rules<\/h4>\r\nParticular products, especially foods and drugs, are often subject to local laws regarding safety, purity, packaging, labeling, and so on. Companies that want to make a product that can be sold in multiple countries will have to comply with the highest common denominator of all the laws of all the target markets. Complying with the highest standard could increase the overall cost of the product. As a result, some companies opt to stay out of markets where compliance with the regulation would be more costly. Is it ethical to be selling a product in one country that another country deems substandard?\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s03\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Specialized Entry Modes: Contractual<\/h2>\r\nExporting is a easy way to enter an international market. In addition to exporting, companies can choose to pursue more specialized modes of entry\u2014namely, contractual modes or investment modes. Contractual modes involve the use of contracts rather than investment. Let\u2019s look at the two main contractual entry modes, licensing and franchising.\r\n<div id=\"fwk-168388-ch11_s01_s03_s02\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Licensing<\/h3>\r\n<span class=\"im_margin_term\"><span class=\"im_glossterm\">Licensing<\/span><\/span> is defined as the granting of permission by the licenser to the licensee to use intellectual property rights, such as trademarks, patents, brand names, or technology, under defined conditions. The possibility of licensing makes for a flatter world, because it creates a legal vehicle for taking a product or service delivered in one country and providing a nearly identical version of that product or service in another country. Under a licensing agreement, the multinational firm grants rights on its intangible property to a foreign company for a specified period of time. The licenser is normally paid a royalty on each unit produced and sold. Although the multinational firm usually has no ownership interests, it often provides ongoing support and advice. Most companies consider this market-entry option of licensing to be a low-risk option because there\u2019s typically no up-front investment.\r\n\r\nFor a multinational firm, the advantage of licensing is that the company\u2019s products will be manufactured and made available for sale in the foreign country (or countries) where the product or service is licensed. The multinational firm doesn\u2019t have to expend its own resources to manufacture, market, or distribute the goods. This low cost, of course, is coupled with lower potential returns, because the revenues are shared between the parties.\r\n\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s03_s03\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Franchising<\/h3>\r\nSimilar to a licensing agreement, under a <span class=\"im_margin_term\"><span class=\"im_glossterm\">franchising<\/span><\/span> agreement, the multinational firm grants rights on its intangible property, like technology or a brand name, to a foreign company for a specified period of time and receives a royalty in return. The difference is that the franchiser provides a bundle of services and products to the franchisee. For example, McDonald\u2019s expands overseas through franchises. Each franchise pays McDonald\u2019s a franchisee fee and a percentage of its sales and is required to purchase certain products from the franchiser. In return, the franchisee gets access to all of McDonald\u2019s products, systems, services, and management expertise.\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s04\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Specialized Entry Modes: Investment<\/h2>\r\nBeyond contractual relationships, firms can also enter a foreign market through one of two investment strategies: a joint venture or a wholly owned subsidiary.\r\n<div id=\"fwk-168388-ch11_s01_s04_s01\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Joint Ventures<\/h3>\r\nAn <span class=\"im_margin_term\"><span class=\"im_glossterm\">equity joint venture<\/span><\/span> is a contractual, strategic partnership between two or more separate business entities to pursue a business opportunity together. The partners in an equity joint venture each contribute capital and resources in exchange for an equity stake and share in any resulting profits. (In a nonentity joint venture, there is no contribution of capital to form a new entity.)\r\n\r\nTo see how an equity joint venture works, let\u2019s return to the example of Egyptian company, Vitrac. Mounir Fakhry Abdel Nour founded his jam company to take advantage of Egypt\u2019s surplus fruit products. Abdel Nour initially approached the French jam company, Vitrac, to enter into a joint venture with his newly founded company, VitracEgypt. Abdel Nour supplied the fruit and the markets, while his French partner supplied the technology and know-how for producing jams.\r\n\r\nIn addition to exporting to Australia, the United States, and the Middle East, Vitrac began exporting to Japan. Sales results from Japan indicated a high demand for blueberry jam. To meet this demand\u2014in an interesting twist, given Vitrac\u2019s origin\u2014Vitrac had to import blueberries from Canada. Vitrac thus was importing blueberries from Canada, manufacturing the jam in Egypt, and exporting it to Japan.<span id=\"fwk-carpibus-fn11_013\" class=\"im_footnote\">[footnote]Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.jetro.go.jp\/en\/reports\/\" target=\"_blank\">http:\/\/www.jetro.go.jp\/en\/reports\/<\/a>.[\/footnote]<\/span>\r\n\r\nUsing French Vitrac\u2019s manufacturing know-how, Abdel Nour had found a new supply and the opportunity to enter new markets with it, thus expanding his partner\u2019s reach. The partnership fit was good. The two companies\u2019 joint venture continued for three years, until the French company sold its shares to Abdel Nour, making Vitrac a 100 percent owned and operated Egyptian company. Abdel Nour\u2019s company reached $22 million in sales and was the Egyptian jam-market leader before being bought by a larger Swiss company, Hero.<span id=\"fwk-carpibus-fn11_014\" class=\"im_footnote\">[footnote]\u201cEgypt\/Switzerland: Hero Acquires Egyptian Jam Market Leader,\u201d <em class=\"im_emphasis\">Just-Food<\/em>, October 8, 2002, accessed September 5, 2010, <a class=\"im_link\" href=\"http:\/\/www.just-food.com\/news\/hero-acquires-egyptian-jam-market-leader_id69297.aspx\" target=\"_blank\">http:\/\/www.just-food.com\/news\/hero-acquires-egyptian-jam-market-leader_id69297.aspx<\/a>.[\/footnote]<\/span>\r\n\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s04_s02\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Risks of Joint Ventures<\/h3>\r\nEquity joint ventures pose both opportunities and challenges for the companies involved. First and foremost is the challenge of finding the right partner\u2014not just in terms of business focus but also in terms of compatible cultural perspectives and management practices.\r\n\r\nSecond, the local partner may gain the know-how to produce its own competitive product or service to rival the multinational firm. This is what\u2019s currently happening in China. To manufacture cars in China, non-Chinese companies must set up joint ventures with Chinese automakers and share technology with them. Once the contract ends, however, the local company may take the knowledge it gained from the joint venture to compete with its former partner. For example, Shanghai Automotive Industry (Group) Corporation, which worked with General Motors (GM) to build Chevrolets, has plans to increase sales of its own vehicles tenfold to 300,000 in five years and to compete directly with its former partner.<span id=\"fwk-carpibus-fn11_015\" class=\"im_footnote\">[footnote]Ian Rowley, \u201cChinese Carmakers Are Gaining at Home,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, June 8, 2009, 30\u201331.[\/footnote]<\/span>\r\n<div id=\"fwk-168388-ch11_s01_s04_s02_n01\" class=\"im_callout im_editable im_block\">\r\n<h3 class=\"im_title\">Did You Know?<\/h3>\r\nIn the past, joint ventures were the only relationship foreign companies could form with Chinese companies. In fact, prior to 1986, foreign companies could not wholly own a local subsidiary. The Chinese government began to allow equity joint ventures in 1979, which marked the beginning of the Open Door Policy, an economic liberalization initiative. The Chinese government strongly encouraged equity joint ventures as a way to gain access to the technology, capital, equipment, and know-how of foreign companies. The risk to the foreign company was that if the venture soured, the Chinese company could end up keeping all of these assets. Often, Chinese companies only contributed things like land or tax concessions that foreign companies couldn\u2019t keep if the venture ended. As of 2010, equity joint ventures between a Chinese company and a foreign partner require a minimum equity investment by the foreign partner of at least 33 to 70 percent of the equity, but there\u2019s no minimum investment set for the Chinese partner.<span id=\"fwk-carpibus-fn11_016\" class=\"im_footnote\">[footnote]Atma Global Knowledge Media, \u201cEntry Models into the Chinese Market,\u201d CultureQuest 2003.[\/footnote]<\/span>\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s04_s03\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Wholly Owned Subsidiaries<\/h3>\r\nFirms may want to have a direct operating presence in the foreign country, completely under their control. To achieve this, the company can establish a new, wholly owned subsidiary (i.e., a greenfield venture) from scratch, or it can purchase an existing company in that country. Some companies purchase their resellers or early partners (as VitracEgypt did when it bought out the shares that its partner, Vitrac, owned in the equity joint venture). Other companies may purchase a local supplier for direct control of the supply. This is known as vertical integration.\r\n\r\nEstablishing or purchasing a wholly owned subsidiary requires the highest commitment on the part of the international firm, because the firm must assume all of the risk\u2014financial, currency, economic, and political.\r\n<div id=\"fwk-168388-ch11_s01_s04_s03_n01\" class=\"im_callout im_editable im_block\">\r\n<h3 class=\"im_title\">Did You Know?<\/h3>\r\nMcDonald\u2019s has a plant in Italy that supplies all the buns for McDonald\u2019s restaurants in Italy, Greece, and Malta. International sales has accounted for as much as 60 percent of McDonald\u2019s annual revenue.<span id=\"fwk-carpibus-fn11_017\" class=\"im_footnote\">[footnote]Annual revenue in 2008 was $23.5 billion, of which 60 percent was international. See Suzanne Kapner, \u201cMaking Dough,\u201d <em class=\"im_emphasis\">Fortune<\/em>, August 17, 2009, 14.[\/footnote]<\/span>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s05\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Cautions When Purchasing an Existing Foreign Enterprise<\/h2>\r\nAs we\u2019ve seen, some companies opt to purchase an existing company in the foreign country outright as a way to get into a foreign market quickly. When making an acquisition, due diligence is important\u2014not only on the financial side but also on the side of the country\u2019s culture and business practices. The annual disposable income in Russia, for example, exceeds that of all the other BRIC countries (i.e., Brazil, India, and China). For many major companies, Russia is too big and too rich to ignore as a market. However, Russia also has a reputation for corruption and red tape that even its highest-ranking officials admit. Presidential economic advisor Arkady Dvorkovich (whose office in the Kremlin was once occupied by Soviet leader Leonid Brezhnev), for example, advises, \u201cInvestors should choose wisely\u201d which regions of Russia they locate their business in, warning that some areas are more corrupt than others.<span id=\"fwk-carpibus-fn11_018\" class=\"im_footnote\">[footnote]Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351.[\/footnote]<\/span> Corruption makes the world less flat precisely because it undermines the viability of legal vehicles, such as licensing, which otherwise lead to a flatter world.\r\n\r\nThe culture of corruption is even embedded into some Russian company structures. In the 1990s, laws inadvertently encouraged Russian firms to establish legal headquarters in offshore tax havens, like Cyprus. A <span class=\"im_margin_term\"><span class=\"im_glossterm\">tax haven<\/span><\/span> is a country that has very advantageous (low) corporate income taxes.\r\n\r\nBusinesses registered in these offshore tax havens to avoid certain Russian taxes. Even though companies could obtain a refund on these taxes from the Russian government, \u201cthe procedure is so complicated you never actually get a refund,\u201d said Andrey Pozdnyakov, cofounder of Siberian-based Elecard.<span id=\"fwk-carpibus-fn11_019\" class=\"im_footnote\">[footnote]Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351.[\/footnote]<\/span>\r\n\r\nThis offshore registration, unfortunately, is a danger sign to potential investors like Intel. \u201cWe can\u2019t invest in companies that have even a slight shadow,\u201d said Intel\u2019s Moscow-based regional director Dmitry Konash about the complex structure predicament.<span id=\"fwk-carpibus-fn11_020\" class=\"im_footnote\">[footnote]Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351.[\/footnote]<\/span>\r\n<div id=\"fwk-168388-ch11_s01_s05_n01\" class=\"im_callout im_block\">\r\n<h3 class=\"im_title\">Did You Know?<\/h3>\r\nSome foreign companies believe that owning their own operations in China is an easier option than having to deal with a Chinese partner. For example, many foreign companies still fear that their Chinese partners will learn too much from them and become competitors. However, in most cases, the Chinese partner knows the local culture\u2014both that of the customers and workers\u2014and is better equipped to deal with Chinese bureaucracy and regulations. In addition, even wholly owned subsidiaries can\u2019t be totally independent of Chinese firms, on whom they might have to rely for raw materials and shipping as well as maintenance of government contracts and distribution channels.\r\n\r\nCollaborations offer different kinds of opportunities and challenges than self-handling Chinese operations. For most companies, the local nuances of the Chinese market make some form of collaboration desirable. The companies that opt to self-handle their Chinese operations tend to be very large and\/or have a proprietary technology base, such as high-tech or aerospace companies\u2014for example, Boeing or Microsoft. Even then, these companies tend to hire senior Chinese managers and consultants to facilitate their market entry and then help manage their expansion. Nevertheless, navigating the local Chinese bureaucracy is tough, even for the most-experienced companies.\r\n\r\nLet\u2019s take a deeper look at one company\u2019s entry path and its wholly owned subsidiary in China. Embraer is the largest aircraft maker in Brazil and one of the largest in the world. Embraer chose to enter China as its first foreign market, using the joint-venture entry mode. In 2003, Embraer and the Aviation Industry Corporation of China jointly started the Harbin Embraer Aircraft Industry. A year later, Harbin Embraer began manufacturing aircraft.\r\n\r\nIn 2010, Embraer announced the opening of its first subsidiary in China. The subsidiary, called Embraer China Aircraft Technical Services Co. Ltd., will provide logistics and spare-parts sales, as well as consulting services regarding technical issues and flight operations, for Embraer aircraft in China (both for existing aircraft and those on order). Embraer will invest $18 million into the subsidiary with a goal of strengthening its local customer support, given the steady growth of its business in China.\r\n\r\nGuan Dongyuan, president of Embraer China and CEO of the subsidiary, said the establishment of Embraer China Aircraft Technical Services demonstrates the company\u2019s \u201clong-term commitment and confidence in the growing Chinese aviation market.\u201d<span id=\"fwk-carpibus-fn11_021\" class=\"im_footnote\">[footnote]United Press International, \u201cBrazil\u2019s Embraer Expands Aircraft Business into China,\u201d July 7, 2010, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.upi.com\/Business_News\/2010\/07\/07\/Brazils-Embraer-expands-aircraft-business-into-China\/UPI-10511278532701\" target=\"_blank\">http:\/\/www.upi.com\/Business_News\/2010\/07\/07\/Brazils-Embraer-expands-aircraft-business-into-China\/UPI-10511278532701<\/a>.[\/footnote]<\/span>\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s06\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Building Long-Term Relationships<\/h2>\r\nDeveloping a good relationship with regulators in target countries helps with the long-term entry strategy. Building these relationships may include keeping people in the countries long enough to form good ties, since a deal negotiated with one person may fall apart if that person returns too quickly to headquarters.\r\n<div id=\"fwk-168388-ch11_s01_s06_n01\" class=\"im_callout im_editable im_block\">\r\n<h3 class=\"im_title\">Did You Know?<\/h3>\r\nOne of the most important cultural factors in China is <em class=\"im_emphasis\">guanxi<\/em> (pronounced <em class=\"im_emphasis\">guan shi<\/em>), which is loosely defined as a connection based on reciprocity. Even when just meeting a new company or potential partner, it\u2019s best to have an introduction from a common business partner, vendor, or supplier\u2014someone the Chinese will respect. China is a relationship-based society. Relationships extend well beyond the personal side and can drive business as well. With guanxi, a person invests with relationships much like one would invest with capital. In a sense, it\u2019s akin to the Western phrase \u201cYou owe me one.\u201d\r\n\r\nGuanxi can potentially be beneficial or harmful. At its best, it can help foster strong, harmonious relationships with corporate and government contacts. At its worst, it can encourage bribery and corruption. Whatever the case, companies without guanxi won\u2019t accomplish much in the Chinese market. Many companies address this need by entering into the Chinese market in a collaborative arrangement with a local Chinese company. This entry option has also been a useful way to circumvent regulations governing bribery and corruption, but it can raise ethical questions, particularly for American and Western companies that have a different cultural perspective on gift giving and bribery.\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-168388-ch11_s01_s07\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Conclusion<\/h2>\r\nIn summary, when deciding which mode of entry to choose, companies should ask themselves two key questions:\r\n<ol id=\"fwk-168388-ch11_s01_s07_l01\" class=\"im_orderedlist im_editable im_block\">\r\n\t<li>How much of our resources are we willing to commit? The fewer the resources (i.e., money, time, and expertise) the company wants (or can afford) to devote, the better it is for the company to enter the foreign market on a contractual basis\u2014through licensing, franchising, management contracts, or turnkey projects.<\/li>\r\n\t<li>How much control do we wish to retain? The more control a company wants, the better off it is establishing or buying a wholly owned subsidiary or, at least, entering via a joint venture with carefully delineated responsibilities and accountabilities between the partner companies.<\/li>\r\n<\/ol>\r\nRegardless of which entry strategy a company chooses, several factors are always important.\r\n<ul id=\"fwk-168388-ch11_s01_s07_l02\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Cultural and linguistic differences.<\/strong> These affect all relationships and interactions inside the company, with customers, and with the government. Understanding the local business culture is critical to success.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Quality and training of local contacts and\/or employees.<\/strong> Evaluating skill sets and then determining if the local staff is qualified is a key factor for success.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Political and economic issues.<\/strong> Policy can change frequently, and companies need to determine what level of investment they\u2019re willing to make, what\u2019s required to make this investment, and how much of their earnings they can repatriate.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Experience of the partner company.<\/strong> Assessing the experience of the partner company in the market\u2014with the product and in dealing with foreign companies\u2014is essential in selecting the right local partner.<\/li>\r\n<\/ul>\r\nCompanies seeking to enter a foreign market need to do the following:\r\n<ul id=\"fwk-168388-ch11_s01_s07_l03\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li>Research the foreign market thoroughly and learn about the country and its culture.<\/li>\r\n\t<li>Understand the unique business and regulatory relationships that impact their industry.<\/li>\r\n\t<li>Use the Internet to identify and communicate with appropriate foreign trade corporations in the country or with their own government\u2019s embassy in that country. Each embassy has its own trade and commercial desk. For example, the US Embassy has a foreign commercial desk with officers who assist US companies on how best to enter the local market. These resources are best for smaller companies. Larger companies, with more money and resources, usually hire top consultants to do this for them. They\u2019re also able to have a dedicated team assigned to the foreign country that can travel the country frequently for the later-stage entry strategies that involve investment.<\/li>\r\n<\/ul>\r\nOnce a company has decided to enter the foreign market, it needs to spend some time learning about the local business culture and how to operate within it.\r\n<div id=\"fwk-168388-ch11_s01_s07_n01\" class=\"im_key_takeaways im_editable im_block\">\r\n<h3 class=\"im_title\">Key Takeaways<\/h3>\r\n<ul id=\"fwk-168388-ch11_s01_s07_l04\" class=\"im_itemizedlist\">\r\n\t<li>Exporting is the sale of products and services in foreign countries that are sourced or made in the home country. Importing refers to buying goods and services from foreign sources and bringing them back into the home country.<\/li>\r\n\t<li>Companies export because it\u2019s the easiest way to participate in global trade, it\u2019s a less costly investment than the other entry strategies, and it\u2019s much easier to simply stop exporting than it is to extricate oneself from the other entry modes. The benefits of exporting include access to new markets and revenues as well as lower manufacturing costs due to higher manufacturing volumes.<\/li>\r\n\t<li>Contractual forms of entry (i.e., licensing and franchising) have lower up-front costs than investment modes do. It\u2019s also easier for the company to extricate itself from the situation if the results aren\u2019t favorable. On the other hand, investment modes (joint ventures and wholly owned subsidiaries) may bring the company higher returns and a deeper knowledge of the country.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"bcc-box bcc-info\">\r\n<h3 class=\"im_title\">Exercises[footnote](AACSB: Reflective Thinking, Analytical Skills)[\/footnote]<\/h3>\r\n<ol id=\"fwk-168388-ch11_s01_s07_l05\" class=\"im_orderedlist\">\r\n\t<li>What are the risks and benefits associated with exporting?<\/li>\r\n\t<li>Name two contractual modes of entry into a foreign country. Which do you think is better and why?<\/li>\r\n\t<li>Why would a company choose to use a contractual mode of entry rather than an investment mode?<\/li>\r\n\t<li>What are the advantages to a company using a joint venture rather than buying or creating its own wholly owned subsidiary when entering a new international market?<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>","rendered":"<div class=\"im_section\">\n<div class=\"bcc-box bcc-highlight\">\n<h3 class=\"im_title\">Learning Objectives<\/h3>\n<ol id=\"fwk-168388-ch11_s01_l01\" class=\"im_orderedlist\">\n<li>Understand what importing and exporting are.<\/li>\n<li>Learn why companies export.<\/li>\n<li>Explain the main contractual and investment entry modes.<\/li>\n<\/ol>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s01\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">What Do We Mean by Exporting and Importing?<\/h2>\n<p>The history of importing and exporting dates back to the Roman Empire, when European and Asian traders imported and exported goods across the vast lands of Eurasia. Trading along the <span class=\"im_margin_term\"><span class=\"im_glossterm\">Silk Road<\/span><\/span> flourished during the thirteenth and fourteenth centuries.<span id=\"fwk-carpibus-fn11_004\" class=\"im_footnote\"><\/span><a class=\"footnote\" title=\"Jack Goldstone, Why Europe? The Rise of the West in World History 1500\u20131850 (New York: McGraw-Hill, 2008).\" id=\"return-footnote-105-1\" href=\"#footnote-105-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a>\u00a0Caravans laden with imports from China and India came over the desert to Constantinople and Alexandria. From there, Italian ships transported the goods to European ports.<span id=\"fwk-carpibus-fn11_005\" class=\"im_footnote\"><a class=\"footnote\" title=\"J. O. Swahn, The Lore of Spices (Gothenburg, Sweden: Nordbok, 1991), 15\u201317.\" id=\"return-footnote-105-2\" href=\"#footnote-105-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/span><\/p>\n<p>For centuries, importing and exporting has often involved intermediaries, due in part to the long distances traveled and different native languages spoken. The spice trade of the 1400s was no exception. Spices were very much in demand because Europeans had no refrigeration, which meant they had to preserve meat using large amounts of salt or risk eating half-rotten flesh. Spices disguised the otherwise poor flavor of the meat. Europeans also used spices as medicines. The European demand for spices gave rise to the spice trade.<span id=\"fwk-carpibus-fn11_006\" class=\"im_footnote\"><a class=\"footnote\" title=\"Antony Wild, The East India Company: Trade and Conquest from 1600 (Guilford, CT: Lyons Press, 2000).\" id=\"return-footnote-105-3\" href=\"#footnote-105-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/span> The trouble was that spices were difficult to obtain because they grew in jungles half a world away from Europe. The overland journey to the spice-rich lands was arduous and involved many middlemen along the way. Each middleman charged a fee and thus raised the price of the spice at each point. By the end of the journey, the price of the spice was inflated 1,000 percent.<span id=\"fwk-carpibus-fn11_007\" class=\"im_footnote\"><a class=\"footnote\" title=\"Jack Turner, Spice: The History of a Temptation (Westminster, MD: Alfred A. Knopf, 2004), 5.\" id=\"return-footnote-105-4\" href=\"#footnote-105-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/span><\/p>\n<p>As explained in Chapter 8 &#8220;International Expansion and Global Market Opportunity Assessment,&#8221;\u00a0<span class=\"im_margin_term\"><span class=\"im_glossterm\">exporting<\/span><\/span> is defined as the sale of products and services in foreign countries that are sourced or made in the home country. Importing is the flipside of exporting. <span class=\"im_margin_term\"><span class=\"im_glossterm\">Importing<\/span><\/span> refers to buying goods and services from foreign sources and bringing them back into the home country. Importing is also known as global sourcing, which will be examined in depth in the section\u00a0&#8220;Managing Export and Import.&#8221;<\/p>\n<div id=\"fwk-168388-ch11_s01_s01_n01\" class=\"im_callout im_editable im_block\">\n<h2 class=\"im_title\">An Entrepreneur\u2019s Import Success Story<\/h2>\n<p>Selena Cuffe started her wine import company, Heritage Link Brands, in 2005. Importing wine isn\u2019t new, but Cuffe did it with a twist: she focused on importing wine produced by black South Africans. Cuffe got the idea after attending a wine festival in Soweto, where she saw more than five hundred wines from eighty-six producers showcased.<span id=\"fwk-carpibus-fn11_008\" class=\"im_footnote\"><a class=\"footnote\" title=\"Selena Cuffe\u2019s bio, African-American Chamber of Greater Cincinnati \/ Greater Kentucky, accessed September 4, 2010, http:\/\/african-americanchamber.com\/view-user-profile\/selena-cuffe.html.\" id=\"return-footnote-105-5\" href=\"#footnote-105-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/span> Cuffe did some market research and learned of the $3 billion wine industry in Africa. She also saw a gap in the existing market related to wine produced by indigenous African vintners and decided to fill it. She started her company with $70,000, financed through her savings and credit cards. (In\u00a0the section\u00a0&#8220;What Options Do Companies Have for Export and Import Financing?&#8221; you\u2019ll learn about other sources of financing available to entrepreneurs and small businesses as well as to larger enterprises.) In the first year, sales were only $100,000 but then jumped to $1 million in the second year, when Cuffe sold to more than one thousand restaurants, retailers, and grocery stores.<span id=\"fwk-carpibus-fn11_009\" class=\"im_footnote\"><a class=\"footnote\" title=\"South African Chamber of Commerce in America, \u201cHeritage Link Brands, Connecting U.S. Palates to African Wines,\u201d profile, May 4, 2010, accessed September 4, 2010, http:\/\/www.sacca.biz\/?m=5&amp;idkey=637.\" id=\"return-footnote-105-6\" href=\"#footnote-105-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a><\/span> Even better, American Airlines began carrying Cuffe\u2019s imported wines on flights, thus providing a steady flow of business amid the more uncertain restaurant market.<span id=\"fwk-carpibus-fn11_010\" class=\"im_footnote\"><a class=\"footnote\" title=\"American Airlines, \u201cServing Up Wines That Invest in Our Communities,\u201d American Airlines Corporate Responsibility page, accessed September 4, 2010, http:\/\/www.aa.com\/i18n\/aboutUs\/corporateResponsibility\/caseLibrary\/supporting-our-communities.jsp.\" id=\"return-footnote-105-7\" href=\"#footnote-105-7\" aria-label=\"Footnote 7\"><sup class=\"footnote\">[7]<\/sup><\/a><\/span> Cuffe has attributed her success to passion as well as to patience for meeting the multiple regulations required when running an import business.<span id=\"fwk-carpibus-fn11_011\" class=\"im_footnote\"><a class=\"footnote\" title=\"Maritza Manresa, How to Open and Operate a Financially Successful Import Export Business (Ocala, FL: Atlantic Publishing, 2010), 101.\" id=\"return-footnote-105-8\" href=\"#footnote-105-8\" aria-label=\"Footnote 8\"><sup class=\"footnote\">[8]<\/sup><\/a><\/span> (You\u2019ll learn more about these regulations in Section 9.4 &#8220;Managing Export and Import.&#8221;)<\/p>\n<\/div>\n<p>Exporting is an effective entry strategy for companies that are just beginning to enter a new foreign market. It\u2019s a low-cost, low-risk option compared to the other strategies. These same reasons make exporting a good strategy for small and midsize companies that can\u2019t or won\u2019t make significant financial investment in the international market.<\/p>\n<p>Companies can sell into a foreign country either through a local distributor or through their own salespeople. Many government export-trade offices can help a company find a local distributor. Increasingly, the Internet has provided a more efficient way for foreign companies to find local distributors and enter into commercial transactions.<\/p>\n<p><span class=\"im_margin_term\"><span class=\"im_glossterm\">Distributors<\/span><\/span> are export intermediaries who represent the company in the foreign market. Often, distributors represent many companies, acting as the \u201cface\u201d of the company in that country, selling products, providing customer service, and receiving payments. In many cases, the distributors take title to the goods and then resell them. Companies use distributors because distributors know the local market and are a cost-effective way to enter that market.<\/p>\n<p>However, using distributors to help with export can have its own challenges. For example, some companies find that if they have a dedicated salesperson who travels frequently to the country, they\u2019re likely to get more sales than by relying solely on the distributor. Often, that\u2019s because distributors sell multiple products and sometimes even competing ones. Making sure that the distributor favors one firm\u2019s product over another product can be hard to monitor. In countries like China, some companies find that\u2014culturally\u2014Chinese consumers may be more likely to buy a product from a foreign company than from a local distributor, particularly in the case of a complicated, high-tech product. Simply put, the Chinese are more likely to trust that the overseas salesperson knows their product better.<\/p>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s02\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Why Do Companies Export?<\/h2>\n<p>Companies export because it\u2019s the easiest way to participate in global trade, it\u2019s a less costly investment than the other entry strategies, and it\u2019s much easier to simply stop exporting than it is to extricate oneself from the other entry modes. An export partner in the form of either a distributor or an export management company can facilitate this process. An <span class=\"im_margin_term\"><span class=\"im_glossterm\">export management company (EMC)<\/span><\/span> is an independent company that performs the duties that a firm\u2019s own export department would execute. The EMC handles the necessary documentation, finds buyers for the export, and takes title of the goods for direct export. In return, the EMC charges a fee or commission for its services. Because an EMC performs all the functions that a firm\u2019s export department would, the firm doesn\u2019t have to develop these internal capabilities. Most of all, exporting gives a company quick access to new markets.<\/p>\n<div id=\"fwk-168388-ch11_s01_s02_s01\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Benefits of Exporting: Vitrac<\/h3>\n<p>Egyptian company Vitrac was founded by Mounir Fakhry Abdel Nour to take advantage of Egypt\u2019s surplus fruit products. At its inception, Vitrac sourced local fruit, made it into jam, and exported it worldwide. Vitrac has acquired money, market, and manufacturing advantages from exporting:<span id=\"fwk-carpibus-fn11_012\" class=\"im_footnote\"><a class=\"footnote\" title=\"Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, http:\/\/www.jetro.go.jp\/en\/reports\/.\" id=\"return-footnote-105-9\" href=\"#footnote-105-9\" aria-label=\"Footnote 9\"><sup class=\"footnote\">[9]<\/sup><\/a><\/span><\/p>\n<ul id=\"fwk-168388-ch11_s01_s02_s01_l01\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Market.<\/strong> The company has access to a new market, which has brought added revenues.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Money.<\/strong> Not only has Vitrac earned more revenue, but it has also gained access to foreign currency, which benefits companies located in certain regions of the world, such as in Vitrac\u2019s home country of Egypt.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Manufacturing.<\/strong> The cost to manufacture a given unit decreased because Vitrac has been able to manufacture at higher volumes and buy source materials in higher volumes, thus benefitting from volume discounts.<\/li>\n<\/ul>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s02_s02\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Risks of Exporting<\/h3>\n<p>There are risks in relying on the export option. If you merely export to a country, the distributor or buyer might switch to or at least threaten to switch to a cheaper supplier in order to get a better price. Or someone might start making the product locally and take the market from you. Also, local buyers sometimes believe that a company which only exports to them isn\u2019t very committed to providing long-term service and support once a sale is complete. Thus, they may prefer to buy from someone who\u2019s producing directly within the country. At this point, many companies begin to reconsider having a local presence, which moves them toward one of the other entry options.<\/p>\n<div id=\"fwk-168388-ch11_s01_s02_s02_n01\" class=\"im_callout im_block\">\n<h3 class=\"im_title\">Ethics in Action<\/h3>\n<h4>Different Countries, Different Food and Drug Rules<\/h4>\n<p>Particular products, especially foods and drugs, are often subject to local laws regarding safety, purity, packaging, labeling, and so on. Companies that want to make a product that can be sold in multiple countries will have to comply with the highest common denominator of all the laws of all the target markets. Complying with the highest standard could increase the overall cost of the product. As a result, some companies opt to stay out of markets where compliance with the regulation would be more costly. Is it ethical to be selling a product in one country that another country deems substandard?<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s03\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Specialized Entry Modes: Contractual<\/h2>\n<p>Exporting is a easy way to enter an international market. In addition to exporting, companies can choose to pursue more specialized modes of entry\u2014namely, contractual modes or investment modes. Contractual modes involve the use of contracts rather than investment. Let\u2019s look at the two main contractual entry modes, licensing and franchising.<\/p>\n<div id=\"fwk-168388-ch11_s01_s03_s02\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Licensing<\/h3>\n<p><span class=\"im_margin_term\"><span class=\"im_glossterm\">Licensing<\/span><\/span> is defined as the granting of permission by the licenser to the licensee to use intellectual property rights, such as trademarks, patents, brand names, or technology, under defined conditions. The possibility of licensing makes for a flatter world, because it creates a legal vehicle for taking a product or service delivered in one country and providing a nearly identical version of that product or service in another country. Under a licensing agreement, the multinational firm grants rights on its intangible property to a foreign company for a specified period of time. The licenser is normally paid a royalty on each unit produced and sold. Although the multinational firm usually has no ownership interests, it often provides ongoing support and advice. Most companies consider this market-entry option of licensing to be a low-risk option because there\u2019s typically no up-front investment.<\/p>\n<p>For a multinational firm, the advantage of licensing is that the company\u2019s products will be manufactured and made available for sale in the foreign country (or countries) where the product or service is licensed. The multinational firm doesn\u2019t have to expend its own resources to manufacture, market, or distribute the goods. This low cost, of course, is coupled with lower potential returns, because the revenues are shared between the parties.<\/p>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s03_s03\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Franchising<\/h3>\n<p>Similar to a licensing agreement, under a <span class=\"im_margin_term\"><span class=\"im_glossterm\">franchising<\/span><\/span> agreement, the multinational firm grants rights on its intangible property, like technology or a brand name, to a foreign company for a specified period of time and receives a royalty in return. The difference is that the franchiser provides a bundle of services and products to the franchisee. For example, McDonald\u2019s expands overseas through franchises. Each franchise pays McDonald\u2019s a franchisee fee and a percentage of its sales and is required to purchase certain products from the franchiser. In return, the franchisee gets access to all of McDonald\u2019s products, systems, services, and management expertise.<\/p>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s04\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Specialized Entry Modes: Investment<\/h2>\n<p>Beyond contractual relationships, firms can also enter a foreign market through one of two investment strategies: a joint venture or a wholly owned subsidiary.<\/p>\n<div id=\"fwk-168388-ch11_s01_s04_s01\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Joint Ventures<\/h3>\n<p>An <span class=\"im_margin_term\"><span class=\"im_glossterm\">equity joint venture<\/span><\/span> is a contractual, strategic partnership between two or more separate business entities to pursue a business opportunity together. The partners in an equity joint venture each contribute capital and resources in exchange for an equity stake and share in any resulting profits. (In a nonentity joint venture, there is no contribution of capital to form a new entity.)<\/p>\n<p>To see how an equity joint venture works, let\u2019s return to the example of Egyptian company, Vitrac. Mounir Fakhry Abdel Nour founded his jam company to take advantage of Egypt\u2019s surplus fruit products. Abdel Nour initially approached the French jam company, Vitrac, to enter into a joint venture with his newly founded company, VitracEgypt. Abdel Nour supplied the fruit and the markets, while his French partner supplied the technology and know-how for producing jams.<\/p>\n<p>In addition to exporting to Australia, the United States, and the Middle East, Vitrac began exporting to Japan. Sales results from Japan indicated a high demand for blueberry jam. To meet this demand\u2014in an interesting twist, given Vitrac\u2019s origin\u2014Vitrac had to import blueberries from Canada. Vitrac thus was importing blueberries from Canada, manufacturing the jam in Egypt, and exporting it to Japan.<span id=\"fwk-carpibus-fn11_013\" class=\"im_footnote\"><a class=\"footnote\" title=\"Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, http:\/\/www.jetro.go.jp\/en\/reports\/.\" id=\"return-footnote-105-10\" href=\"#footnote-105-10\" aria-label=\"Footnote 10\"><sup class=\"footnote\">[10]<\/sup><\/a><\/span><\/p>\n<p>Using French Vitrac\u2019s manufacturing know-how, Abdel Nour had found a new supply and the opportunity to enter new markets with it, thus expanding his partner\u2019s reach. The partnership fit was good. The two companies\u2019 joint venture continued for three years, until the French company sold its shares to Abdel Nour, making Vitrac a 100 percent owned and operated Egyptian company. Abdel Nour\u2019s company reached $22 million in sales and was the Egyptian jam-market leader before being bought by a larger Swiss company, Hero.<span id=\"fwk-carpibus-fn11_014\" class=\"im_footnote\"><a class=\"footnote\" title=\"\u201cEgypt\/Switzerland: Hero Acquires Egyptian Jam Market Leader,\u201d Just-Food, October 8, 2002, accessed September 5, 2010, http:\/\/www.just-food.com\/news\/hero-acquires-egyptian-jam-market-leader_id69297.aspx.\" id=\"return-footnote-105-11\" href=\"#footnote-105-11\" aria-label=\"Footnote 11\"><sup class=\"footnote\">[11]<\/sup><\/a><\/span><\/p>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s04_s02\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Risks of Joint Ventures<\/h3>\n<p>Equity joint ventures pose both opportunities and challenges for the companies involved. First and foremost is the challenge of finding the right partner\u2014not just in terms of business focus but also in terms of compatible cultural perspectives and management practices.<\/p>\n<p>Second, the local partner may gain the know-how to produce its own competitive product or service to rival the multinational firm. This is what\u2019s currently happening in China. To manufacture cars in China, non-Chinese companies must set up joint ventures with Chinese automakers and share technology with them. Once the contract ends, however, the local company may take the knowledge it gained from the joint venture to compete with its former partner. For example, Shanghai Automotive Industry (Group) Corporation, which worked with General Motors (GM) to build Chevrolets, has plans to increase sales of its own vehicles tenfold to 300,000 in five years and to compete directly with its former partner.<span id=\"fwk-carpibus-fn11_015\" class=\"im_footnote\"><a class=\"footnote\" title=\"Ian Rowley, \u201cChinese Carmakers Are Gaining at Home,\u201d BusinessWeek, June 8, 2009, 30\u201331.\" id=\"return-footnote-105-12\" href=\"#footnote-105-12\" aria-label=\"Footnote 12\"><sup class=\"footnote\">[12]<\/sup><\/a><\/span><\/p>\n<div id=\"fwk-168388-ch11_s01_s04_s02_n01\" class=\"im_callout im_editable im_block\">\n<h3 class=\"im_title\">Did You Know?<\/h3>\n<p>In the past, joint ventures were the only relationship foreign companies could form with Chinese companies. In fact, prior to 1986, foreign companies could not wholly own a local subsidiary. The Chinese government began to allow equity joint ventures in 1979, which marked the beginning of the Open Door Policy, an economic liberalization initiative. The Chinese government strongly encouraged equity joint ventures as a way to gain access to the technology, capital, equipment, and know-how of foreign companies. The risk to the foreign company was that if the venture soured, the Chinese company could end up keeping all of these assets. Often, Chinese companies only contributed things like land or tax concessions that foreign companies couldn\u2019t keep if the venture ended. As of 2010, equity joint ventures between a Chinese company and a foreign partner require a minimum equity investment by the foreign partner of at least 33 to 70 percent of the equity, but there\u2019s no minimum investment set for the Chinese partner.<span id=\"fwk-carpibus-fn11_016\" class=\"im_footnote\"><a class=\"footnote\" title=\"Atma Global Knowledge Media, \u201cEntry Models into the Chinese Market,\u201d CultureQuest 2003.\" id=\"return-footnote-105-13\" href=\"#footnote-105-13\" aria-label=\"Footnote 13\"><sup class=\"footnote\">[13]<\/sup><\/a><\/span><\/p>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s04_s03\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Wholly Owned Subsidiaries<\/h3>\n<p>Firms may want to have a direct operating presence in the foreign country, completely under their control. To achieve this, the company can establish a new, wholly owned subsidiary (i.e., a greenfield venture) from scratch, or it can purchase an existing company in that country. Some companies purchase their resellers or early partners (as VitracEgypt did when it bought out the shares that its partner, Vitrac, owned in the equity joint venture). Other companies may purchase a local supplier for direct control of the supply. This is known as vertical integration.<\/p>\n<p>Establishing or purchasing a wholly owned subsidiary requires the highest commitment on the part of the international firm, because the firm must assume all of the risk\u2014financial, currency, economic, and political.<\/p>\n<div id=\"fwk-168388-ch11_s01_s04_s03_n01\" class=\"im_callout im_editable im_block\">\n<h3 class=\"im_title\">Did You Know?<\/h3>\n<p>McDonald\u2019s has a plant in Italy that supplies all the buns for McDonald\u2019s restaurants in Italy, Greece, and Malta. International sales has accounted for as much as 60 percent of McDonald\u2019s annual revenue.<span id=\"fwk-carpibus-fn11_017\" class=\"im_footnote\"><a class=\"footnote\" title=\"Annual revenue in 2008 was $23.5 billion, of which 60 percent was international. See Suzanne Kapner, \u201cMaking Dough,\u201d Fortune, August 17, 2009, 14.\" id=\"return-footnote-105-14\" href=\"#footnote-105-14\" aria-label=\"Footnote 14\"><sup class=\"footnote\">[14]<\/sup><\/a><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s05\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Cautions When Purchasing an Existing Foreign Enterprise<\/h2>\n<p>As we\u2019ve seen, some companies opt to purchase an existing company in the foreign country outright as a way to get into a foreign market quickly. When making an acquisition, due diligence is important\u2014not only on the financial side but also on the side of the country\u2019s culture and business practices. The annual disposable income in Russia, for example, exceeds that of all the other BRIC countries (i.e., Brazil, India, and China). For many major companies, Russia is too big and too rich to ignore as a market. However, Russia also has a reputation for corruption and red tape that even its highest-ranking officials admit. Presidential economic advisor Arkady Dvorkovich (whose office in the Kremlin was once occupied by Soviet leader Leonid Brezhnev), for example, advises, \u201cInvestors should choose wisely\u201d which regions of Russia they locate their business in, warning that some areas are more corrupt than others.<span id=\"fwk-carpibus-fn11_018\" class=\"im_footnote\"><a class=\"footnote\" title=\"Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d BusinessWeek, October 5, 2009, 48\u201351.\" id=\"return-footnote-105-15\" href=\"#footnote-105-15\" aria-label=\"Footnote 15\"><sup class=\"footnote\">[15]<\/sup><\/a><\/span> Corruption makes the world less flat precisely because it undermines the viability of legal vehicles, such as licensing, which otherwise lead to a flatter world.<\/p>\n<p>The culture of corruption is even embedded into some Russian company structures. In the 1990s, laws inadvertently encouraged Russian firms to establish legal headquarters in offshore tax havens, like Cyprus. A <span class=\"im_margin_term\"><span class=\"im_glossterm\">tax haven<\/span><\/span> is a country that has very advantageous (low) corporate income taxes.<\/p>\n<p>Businesses registered in these offshore tax havens to avoid certain Russian taxes. Even though companies could obtain a refund on these taxes from the Russian government, \u201cthe procedure is so complicated you never actually get a refund,\u201d said Andrey Pozdnyakov, cofounder of Siberian-based Elecard.<span id=\"fwk-carpibus-fn11_019\" class=\"im_footnote\"><a class=\"footnote\" title=\"Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d BusinessWeek, October 5, 2009, 48\u201351.\" id=\"return-footnote-105-16\" href=\"#footnote-105-16\" aria-label=\"Footnote 16\"><sup class=\"footnote\">[16]<\/sup><\/a><\/span><\/p>\n<p>This offshore registration, unfortunately, is a danger sign to potential investors like Intel. \u201cWe can\u2019t invest in companies that have even a slight shadow,\u201d said Intel\u2019s Moscow-based regional director Dmitry Konash about the complex structure predicament.<span id=\"fwk-carpibus-fn11_020\" class=\"im_footnote\"><a class=\"footnote\" title=\"Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d BusinessWeek, October 5, 2009, 48\u201351.\" id=\"return-footnote-105-17\" href=\"#footnote-105-17\" aria-label=\"Footnote 17\"><sup class=\"footnote\">[17]<\/sup><\/a><\/span><\/p>\n<div id=\"fwk-168388-ch11_s01_s05_n01\" class=\"im_callout im_block\">\n<h3 class=\"im_title\">Did You Know?<\/h3>\n<p>Some foreign companies believe that owning their own operations in China is an easier option than having to deal with a Chinese partner. For example, many foreign companies still fear that their Chinese partners will learn too much from them and become competitors. However, in most cases, the Chinese partner knows the local culture\u2014both that of the customers and workers\u2014and is better equipped to deal with Chinese bureaucracy and regulations. In addition, even wholly owned subsidiaries can\u2019t be totally independent of Chinese firms, on whom they might have to rely for raw materials and shipping as well as maintenance of government contracts and distribution channels.<\/p>\n<p>Collaborations offer different kinds of opportunities and challenges than self-handling Chinese operations. For most companies, the local nuances of the Chinese market make some form of collaboration desirable. The companies that opt to self-handle their Chinese operations tend to be very large and\/or have a proprietary technology base, such as high-tech or aerospace companies\u2014for example, Boeing or Microsoft. Even then, these companies tend to hire senior Chinese managers and consultants to facilitate their market entry and then help manage their expansion. Nevertheless, navigating the local Chinese bureaucracy is tough, even for the most-experienced companies.<\/p>\n<p>Let\u2019s take a deeper look at one company\u2019s entry path and its wholly owned subsidiary in China. Embraer is the largest aircraft maker in Brazil and one of the largest in the world. Embraer chose to enter China as its first foreign market, using the joint-venture entry mode. In 2003, Embraer and the Aviation Industry Corporation of China jointly started the Harbin Embraer Aircraft Industry. A year later, Harbin Embraer began manufacturing aircraft.<\/p>\n<p>In 2010, Embraer announced the opening of its first subsidiary in China. The subsidiary, called Embraer China Aircraft Technical Services Co. Ltd., will provide logistics and spare-parts sales, as well as consulting services regarding technical issues and flight operations, for Embraer aircraft in China (both for existing aircraft and those on order). Embraer will invest $18 million into the subsidiary with a goal of strengthening its local customer support, given the steady growth of its business in China.<\/p>\n<p>Guan Dongyuan, president of Embraer China and CEO of the subsidiary, said the establishment of Embraer China Aircraft Technical Services demonstrates the company\u2019s \u201clong-term commitment and confidence in the growing Chinese aviation market.\u201d<span id=\"fwk-carpibus-fn11_021\" class=\"im_footnote\"><a class=\"footnote\" title=\"United Press International, \u201cBrazil\u2019s Embraer Expands Aircraft Business into China,\u201d July 7, 2010, accessed August 27, 2010, http:\/\/www.upi.com\/Business_News\/2010\/07\/07\/Brazils-Embraer-expands-aircraft-business-into-China\/UPI-10511278532701.\" id=\"return-footnote-105-18\" href=\"#footnote-105-18\" aria-label=\"Footnote 18\"><sup class=\"footnote\">[18]<\/sup><\/a><\/span><\/p>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s06\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Building Long-Term Relationships<\/h2>\n<p>Developing a good relationship with regulators in target countries helps with the long-term entry strategy. Building these relationships may include keeping people in the countries long enough to form good ties, since a deal negotiated with one person may fall apart if that person returns too quickly to headquarters.<\/p>\n<div id=\"fwk-168388-ch11_s01_s06_n01\" class=\"im_callout im_editable im_block\">\n<h3 class=\"im_title\">Did You Know?<\/h3>\n<p>One of the most important cultural factors in China is <em class=\"im_emphasis\">guanxi<\/em> (pronounced <em class=\"im_emphasis\">guan shi<\/em>), which is loosely defined as a connection based on reciprocity. Even when just meeting a new company or potential partner, it\u2019s best to have an introduction from a common business partner, vendor, or supplier\u2014someone the Chinese will respect. China is a relationship-based society. Relationships extend well beyond the personal side and can drive business as well. With guanxi, a person invests with relationships much like one would invest with capital. In a sense, it\u2019s akin to the Western phrase \u201cYou owe me one.\u201d<\/p>\n<p>Guanxi can potentially be beneficial or harmful. At its best, it can help foster strong, harmonious relationships with corporate and government contacts. At its worst, it can encourage bribery and corruption. Whatever the case, companies without guanxi won\u2019t accomplish much in the Chinese market. Many companies address this need by entering into the Chinese market in a collaborative arrangement with a local Chinese company. This entry option has also been a useful way to circumvent regulations governing bribery and corruption, but it can raise ethical questions, particularly for American and Western companies that have a different cultural perspective on gift giving and bribery.<\/p>\n<\/div>\n<\/div>\n<div id=\"fwk-168388-ch11_s01_s07\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Conclusion<\/h2>\n<p>In summary, when deciding which mode of entry to choose, companies should ask themselves two key questions:<\/p>\n<ol id=\"fwk-168388-ch11_s01_s07_l01\" class=\"im_orderedlist im_editable im_block\">\n<li>How much of our resources are we willing to commit? The fewer the resources (i.e., money, time, and expertise) the company wants (or can afford) to devote, the better it is for the company to enter the foreign market on a contractual basis\u2014through licensing, franchising, management contracts, or turnkey projects.<\/li>\n<li>How much control do we wish to retain? The more control a company wants, the better off it is establishing or buying a wholly owned subsidiary or, at least, entering via a joint venture with carefully delineated responsibilities and accountabilities between the partner companies.<\/li>\n<\/ol>\n<p>Regardless of which entry strategy a company chooses, several factors are always important.<\/p>\n<ul id=\"fwk-168388-ch11_s01_s07_l02\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Cultural and linguistic differences.<\/strong> These affect all relationships and interactions inside the company, with customers, and with the government. Understanding the local business culture is critical to success.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Quality and training of local contacts and\/or employees.<\/strong> Evaluating skill sets and then determining if the local staff is qualified is a key factor for success.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Political and economic issues.<\/strong> Policy can change frequently, and companies need to determine what level of investment they\u2019re willing to make, what\u2019s required to make this investment, and how much of their earnings they can repatriate.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Experience of the partner company.<\/strong> Assessing the experience of the partner company in the market\u2014with the product and in dealing with foreign companies\u2014is essential in selecting the right local partner.<\/li>\n<\/ul>\n<p>Companies seeking to enter a foreign market need to do the following:<\/p>\n<ul id=\"fwk-168388-ch11_s01_s07_l03\" class=\"im_itemizedlist im_editable im_block\">\n<li>Research the foreign market thoroughly and learn about the country and its culture.<\/li>\n<li>Understand the unique business and regulatory relationships that impact their industry.<\/li>\n<li>Use the Internet to identify and communicate with appropriate foreign trade corporations in the country or with their own government\u2019s embassy in that country. Each embassy has its own trade and commercial desk. For example, the US Embassy has a foreign commercial desk with officers who assist US companies on how best to enter the local market. These resources are best for smaller companies. Larger companies, with more money and resources, usually hire top consultants to do this for them. They\u2019re also able to have a dedicated team assigned to the foreign country that can travel the country frequently for the later-stage entry strategies that involve investment.<\/li>\n<\/ul>\n<p>Once a company has decided to enter the foreign market, it needs to spend some time learning about the local business culture and how to operate within it.<\/p>\n<div id=\"fwk-168388-ch11_s01_s07_n01\" class=\"im_key_takeaways im_editable im_block\">\n<h3 class=\"im_title\">Key Takeaways<\/h3>\n<ul id=\"fwk-168388-ch11_s01_s07_l04\" class=\"im_itemizedlist\">\n<li>Exporting is the sale of products and services in foreign countries that are sourced or made in the home country. Importing refers to buying goods and services from foreign sources and bringing them back into the home country.<\/li>\n<li>Companies export because it\u2019s the easiest way to participate in global trade, it\u2019s a less costly investment than the other entry strategies, and it\u2019s much easier to simply stop exporting than it is to extricate oneself from the other entry modes. The benefits of exporting include access to new markets and revenues as well as lower manufacturing costs due to higher manufacturing volumes.<\/li>\n<li>Contractual forms of entry (i.e., licensing and franchising) have lower up-front costs than investment modes do. It\u2019s also easier for the company to extricate itself from the situation if the results aren\u2019t favorable. On the other hand, investment modes (joint ventures and wholly owned subsidiaries) may bring the company higher returns and a deeper knowledge of the country.<\/li>\n<\/ul>\n<\/div>\n<div class=\"bcc-box bcc-info\">\n<h3 class=\"im_title\">Exercises<a class=\"footnote\" title=\"(AACSB: Reflective Thinking, Analytical Skills)\" id=\"return-footnote-105-19\" href=\"#footnote-105-19\" aria-label=\"Footnote 19\"><sup class=\"footnote\">[19]<\/sup><\/a><\/h3>\n<ol id=\"fwk-168388-ch11_s01_s07_l05\" class=\"im_orderedlist\">\n<li>What are the risks and benefits associated with exporting?<\/li>\n<li>Name two contractual modes of entry into a foreign country. Which do you think is better and why?<\/li>\n<li>Why would a company choose to use a contractual mode of entry rather than an investment mode?<\/li>\n<li>What are the advantages to a company using a joint venture rather than buying or creating its own wholly owned subsidiary when entering a new international market?<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-105-1\"><span id=\"fwk-carpibus-fn11_004\" class=\"im_footnote\">Jack Goldstone, <em class=\"im_emphasis\">Why Europe? The Rise of the West in World History 1500\u20131850<\/em> (New York: McGraw-Hill, 2008).<\/span>  <a href=\"#return-footnote-105-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-105-2\">J. O. Swahn, <em class=\"im_emphasis\">The Lore of Spices<\/em> (Gothenburg, Sweden: Nordbok, 1991), 15\u201317. <a href=\"#return-footnote-105-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-105-3\">Antony Wild, <em class=\"im_emphasis\">The East India Company: Trade and Conquest from 1600<\/em> (Guilford, CT: Lyons Press, 2000). <a href=\"#return-footnote-105-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-105-4\">Jack Turner, <em class=\"im_emphasis\">Spice: The History of a Temptation<\/em> (Westminster, MD: Alfred A. Knopf, 2004), 5. <a href=\"#return-footnote-105-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-105-5\">Selena Cuffe\u2019s bio, African-American Chamber of Greater Cincinnati \/ Greater Kentucky, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/african-americanchamber.com\/view-user-profile\/selena-cuffe.html\" target=\"_blank\">http:\/\/african-americanchamber.com\/view-user-profile\/selena-cuffe.html<\/a>. <a href=\"#return-footnote-105-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-105-6\">South African Chamber of Commerce in America, \u201cHeritage Link Brands, Connecting U.S. Palates to African Wines,\u201d profile, May 4, 2010, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/www.sacca.biz\/?m=5&amp;idkey=637\" target=\"_blank\">http:\/\/www.sacca.biz\/?m=5&amp;idkey=637<\/a>. <a href=\"#return-footnote-105-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><li id=\"footnote-105-7\">American Airlines, \u201cServing Up Wines That Invest in Our Communities,\u201d American Airlines Corporate Responsibility page, accessed September 4, 2010, <a class=\"im_link\" href=\"http:\/\/www.aa.com\/i18n\/aboutUs\/corporateResponsibility\/caseLibrary\/supporting-our-communities.jsp\" target=\"_blank\">http:\/\/www.aa.com\/i18n\/aboutUs\/corporateResponsibility\/caseLibrary\/supporting-our-communities.jsp<\/a>. <a href=\"#return-footnote-105-7\" class=\"return-footnote\" aria-label=\"Return to footnote 7\">&crarr;<\/a><\/li><li id=\"footnote-105-8\">Maritza Manresa, <em class=\"im_emphasis\">How to Open and Operate a Financially Successful Import Export Business<\/em> (Ocala, FL: Atlantic Publishing, 2010), 101. <a href=\"#return-footnote-105-8\" class=\"return-footnote\" aria-label=\"Return to footnote 8\">&crarr;<\/a><\/li><li id=\"footnote-105-9\">Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.jetro.go.jp\/en\/reports\/\" target=\"_blank\">http:\/\/www.jetro.go.jp\/en\/reports\/<\/a>. <a href=\"#return-footnote-105-9\" class=\"return-footnote\" aria-label=\"Return to footnote 9\">&crarr;<\/a><\/li><li id=\"footnote-105-10\">Japan External Trade Organization, \u201cBig in Japan,\u201d case study, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.jetro.go.jp\/en\/reports\/\" target=\"_blank\">http:\/\/www.jetro.go.jp\/en\/reports\/<\/a>. <a href=\"#return-footnote-105-10\" class=\"return-footnote\" aria-label=\"Return to footnote 10\">&crarr;<\/a><\/li><li id=\"footnote-105-11\">\u201cEgypt\/Switzerland: Hero Acquires Egyptian Jam Market Leader,\u201d <em class=\"im_emphasis\">Just-Food<\/em>, October 8, 2002, accessed September 5, 2010, <a class=\"im_link\" href=\"http:\/\/www.just-food.com\/news\/hero-acquires-egyptian-jam-market-leader_id69297.aspx\" target=\"_blank\">http:\/\/www.just-food.com\/news\/hero-acquires-egyptian-jam-market-leader_id69297.aspx<\/a>. <a href=\"#return-footnote-105-11\" class=\"return-footnote\" aria-label=\"Return to footnote 11\">&crarr;<\/a><\/li><li id=\"footnote-105-12\">Ian Rowley, \u201cChinese Carmakers Are Gaining at Home,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, June 8, 2009, 30\u201331. <a href=\"#return-footnote-105-12\" class=\"return-footnote\" aria-label=\"Return to footnote 12\">&crarr;<\/a><\/li><li id=\"footnote-105-13\">Atma Global Knowledge Media, \u201cEntry Models into the Chinese Market,\u201d CultureQuest 2003. <a href=\"#return-footnote-105-13\" class=\"return-footnote\" aria-label=\"Return to footnote 13\">&crarr;<\/a><\/li><li id=\"footnote-105-14\">Annual revenue in 2008 was $23.5 billion, of which 60 percent was international. See Suzanne Kapner, \u201cMaking Dough,\u201d <em class=\"im_emphasis\">Fortune<\/em>, August 17, 2009, 14. <a href=\"#return-footnote-105-14\" class=\"return-footnote\" aria-label=\"Return to footnote 14\">&crarr;<\/a><\/li><li id=\"footnote-105-15\">Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351. <a href=\"#return-footnote-105-15\" class=\"return-footnote\" aria-label=\"Return to footnote 15\">&crarr;<\/a><\/li><li id=\"footnote-105-16\">Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351. <a href=\"#return-footnote-105-16\" class=\"return-footnote\" aria-label=\"Return to footnote 16\">&crarr;<\/a><\/li><li id=\"footnote-105-17\">Carol Matlack, \u201cThe Peril and Promise of Investing in Russia,\u201d <em class=\"im_emphasis\">BusinessWeek<\/em>, October 5, 2009, 48\u201351. <a href=\"#return-footnote-105-17\" class=\"return-footnote\" aria-label=\"Return to footnote 17\">&crarr;<\/a><\/li><li id=\"footnote-105-18\">United Press International, \u201cBrazil\u2019s Embraer Expands Aircraft Business into China,\u201d July 7, 2010, accessed August 27, 2010, <a class=\"im_link\" href=\"http:\/\/www.upi.com\/Business_News\/2010\/07\/07\/Brazils-Embraer-expands-aircraft-business-into-China\/UPI-10511278532701\" target=\"_blank\">http:\/\/www.upi.com\/Business_News\/2010\/07\/07\/Brazils-Embraer-expands-aircraft-business-into-China\/UPI-10511278532701<\/a>. <a href=\"#return-footnote-105-18\" class=\"return-footnote\" aria-label=\"Return to footnote 18\">&crarr;<\/a><\/li><li id=\"footnote-105-19\">(AACSB: Reflective Thinking, Analytical Skills) <a href=\"#return-footnote-105-19\" class=\"return-footnote\" aria-label=\"Return to footnote 19\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":9,"menu_order":2,"template":"","meta":{"_candela_citation":"[]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-105","chapter","type-chapter","status-publish","hentry"],"part":103,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapters\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":3,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapters\/105\/revisions"}],"predecessor-version":[{"id":508,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapters\/105\/revisions\/508"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/parts\/103"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapters\/105\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/wp\/v2\/media?parent=105"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/pressbooks\/v2\/chapter-type?post=105"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/wp\/v2\/contributor?post=105"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/cerritos-internationalbusiness\/wp-json\/wp\/v2\/license?post=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}