{"id":83,"date":"2015-07-29T21:39:30","date_gmt":"2015-07-29T21:39:30","guid":{"rendered":"https:\/\/courses.candelalearning.com\/salesx17xmaster\/?post_type=chapter&#038;p=83"},"modified":"2015-07-29T21:41:43","modified_gmt":"2015-07-29T21:41:43","slug":"selling-u-developing-and-communicating-your-personal-fab","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/cerritos-sales-1\/chapter\/selling-u-developing-and-communicating-your-personal-fab\/","title":{"raw":"Selling U: Developing and Communicating Your Personal FAB","rendered":"Selling U: Developing and Communicating Your Personal FAB"},"content":{"raw":"<div class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\"><\/h2>\r\n<div id=\"fwk-125752-ch06_s03_n01\" class=\"bcc-box bcc-highlight im_editable im_block\">\r\n<h3 class=\"im_title\">Learning Objectives<\/h3>\r\n<ol id=\"fwk-125752-ch06_s03_l01\" class=\"im_orderedlist\">\r\n\t<li>Understand how to develop your personal FAB message.<\/li>\r\n\t<li>Learn how to make your FAB message memorable in an interview.<\/li>\r\n<\/ol>\r\n<\/div>\r\nYou can see that FAB is a powerful way to build an emotional connection with a customer. It is also an excellent way to stand out to a prospective employer in an interview. You\u2019ll learn more about the interviewing process in the <em class=\"im_emphasis\">Selling U<\/em> section of Chapter 10 \"The Presentation: The Power of Solving Problems\", but now it\u2019s a good idea to do some advance preparation.\r\n\r\nYou\u2019ve already done a lot of work that will serve you well as you network and interview\u2014you\u2019ve identified your brand positioning points in the <em class=\"im_emphasis\">Selling U<\/em> section of Chapter 1 \"The Power to Get What You Want in Life\", put them to work in your r\u00e9sum\u00e9 and cover letter in Chapter 2 \"The Power to Choose Your Path: Careers in Sales\", and developed your elevator pitch in Chapter 5 \"The Power of Effective Communication\". All these activities help you bring your personal FAB (feature, advantage, benefit) message into focus. Your FAB message will help you tell the details about your brand and will help you tell your \u201cstories\u201d about your experience and accomplishments during your interviews.\r\n<div id=\"fwk-125752-ch06_s03_s01\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Stories Paint Pictures<\/h2>\r\nIf getting the job or internship you want were only about the facts, you would only need to present your r\u00e9sum\u00e9 on a job interview. But prospective employers are looking for that \u201ccertain something,\u201d an emotional connection that helps them know that you are <em class=\"im_emphasis\">the<\/em> one.<span id=\"fwk-125752-fn06_087\" class=\"im_footnote\">[footnote]Bryan Eisenberg, \u201cBuying Is Not a Rational Decision,\u201d ClickZ, November 26, 2001, <a class=\"im_link\" href=\"http:\/\/www.clickz.com\/927221\" target=\"_blank\">http:\/\/www.clickz.com\/927221<\/a> (accessed August 1, 2009).[\/footnote]<\/span> Every candidate comes into an interview trying to impress the interviewee and saying how much he wants the job. Why not stand out, show, and sell?\r\n\r\nThink about your three brand positioning points you developed in Chapter 1 \"The Power to Get What You Want in Life\". Now, think about the stories that demonstrate each one in terms of FAB. Table 6.4 \"Personal FAB Example\" shows you some examples.\r\n<div id=\"fwk-125752-ch06_s03_s01_t01\" class=\"im_table im_block\">\r\n\r\n<span class=\"im_title-prefix\">Table 6.4<\/span> Personal FAB Example\r\n<table cellspacing=\"0\" cellpadding=\"0\">\r\n<thead>\r\n<tr>\r\n<th>Brand Positioning Point<\/th>\r\n<th>Feature<\/th>\r\n<th>Advantage<\/th>\r\n<th>Benefit<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Marketing Experience<\/td>\r\n<td>Had an internship at an advertising agency<\/td>\r\n<td>I worked on the Limited, Too account developing Twitter conversations with target customers.<\/td>\r\n<td>I can help SpitFire engage its customers directly and learn about shopping preferences using social networking.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Customer Service Experience<\/td>\r\n<td>Worked as a server at Olive Garden<\/td>\r\n<td>I interacted with customers and provided excellent customer service under pressure.<\/td>\r\n<td>I understand how to handle multiple tasks under pressure without losing my cool.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Leadership Experience<\/td>\r\n<td>President of Young Entrepreneurs Club<\/td>\r\n<td>I developed a forum for local investors to regularly hear pitches from student entrepreneurs, which led to the launch of three new products.<\/td>\r\n<td>I understand the process it takes to turn ideas into profitable businesses, and I\u2019m able to be the driving force behind bringing people, ideas, and money together.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-125752-ch06_s03_s02\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Every Picture Tells a Story<\/h2>\r\nTake your FAB one step up and create a <span class=\"im_margin_term\"><span class=\"im_glossterm\">portfolio<\/span><\/span> that you can show during job interviews. When you <em class=\"im_emphasis\">tell<\/em> someone about your experience and accomplishments, that\u2019s good, but <em class=\"im_emphasis\">showing<\/em> them really helps you stand out in the crowd. If you are lucky enough to get an interview, capitalize on the opportunity to sell yourself. Keep in mind that most companies interview at least two or three people, and sometimes more, before they make their hiring decision.\r\n\r\nA portfolio isn\u2019t just for creative or advertising people; everyone should have a portfolio. It is simply a collection of samples of your work from class projects, internships, volunteer projects, and any other work that demonstrates your skills.<span id=\"fwk-125752-fn06_088\" class=\"im_footnote\">[footnote]\u201cJob Search: Back Up Your Resume with a Portfolio,\u201d WorkForce2.org, <a class=\"im_link\" href=\"http:\/\/www.workforce2.org\/resume-portfolio.htm\" target=\"_blank\">http:\/\/www.workforce2.org\/resume-portfolio.htm<\/a> (accessed August 5, 2009).[\/footnote]<\/span> Creating a portfolio is as simple as putting samples of your work in a three-ring binder. You might find it helpful to view this video about how to create a portfolio.\r\n<div id=\"fwk-125752-ch06_s03_s02_n01\" class=\"im_video im_editable im_block\">\r\n<h3 class=\"im_title\">Video Clip<\/h3>\r\nHow to Create Your Portfolio\r\n\r\nhttps:\/\/youtu.be\/hQhigdJ-xEk\r\n<div class=\"im_copyright\">\r\n\r\nSource: MonkeySee.com\r\n\r\n<\/div>\r\n<\/div>\r\nYou probably have more samples of your work than you think. And each sample is an excellent way to show <em class=\"im_emphasis\">and<\/em> tell your FAB. Here are some ideas about what to put in your portfolio:\r\n<ul id=\"fwk-125752-ch06_s03_s02_l01\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Class projects<\/strong>. Choose those projects that demonstrate your skills, especially in your major. For example, if you did a sales presentation, include a video clip along with your selling aids. Or if you created a PR plan, include the plan along with the exhibits. Group projects are acceptable as long as the group names are included on the title page. A team project allows you to talk about how you provided leadership to the team or helped the team get focused.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Internship projects<\/strong>. If you had an internship or multiple internships, include samples of the projects on which you worked. For example, include copies of Web pages, brochures, flyers, graphs, presentations, or other samples of your work.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Volunteer projects<\/strong>. If you have been involved in a student group, community service, or other service organization, include samples of the projects on which you worked. For example, if your group did a fundraiser for breast cancer, include the flyer for the event along with photos and a summary of the contributions.<\/li>\r\n<\/ul>\r\n<div id=\"fwk-125752-ch06_s03_s02_n02\" class=\"im_callout im_block\">\r\n<h3 class=\"im_title\">You\u2019ve Got the Power: Tips for Your Job Search<\/h3>\r\nKeep a Copy\r\n\r\nWhenever you work on a class project, internship, volunteer project, or any other type of project that demonstrates your skills, keep a copy for your portfolio. The same is true when you begin working; keep copies of all your projects to continue to build your portfolio throughout your career. You never know when you will need to show samples of your work. It\u2019s best to avoid including any confidential or proprietary information from companies or organizations.\r\n\r\n<\/div>\r\n<ul id=\"fwk-125752-ch06_s03_s02_l02\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Other work samples<\/strong>. If you enjoy photography, writing, design, selling on eBay, or other activity that has application to the position for which you are seeking, include that work. In other words, print the Web page for your eBay store along with the feedback you have received, include photographs or other projects on which you have worked to show your work. If you don\u2019t have samples of your work for your portfolio, consider starting a blog and print copies of your entries.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Letters of recommendation<\/strong>. Ask for a letter of recommendation from former supervisors, colleagues, team leaders, professors, and other people who will be happy to write a letter about your skills.<span id=\"fwk-125752-fn06_089\" class=\"im_footnote\">[footnote]Maureen Crawford Hentz, \u201cHow to Obtain and Use References and Recommendation Letters,\u201d Quintessential Careers, <a class=\"im_link\" href=\"http:\/\/www.quintcareers.com\/references_recommendation_letters.html\" target=\"_blank\">http:\/\/www.quintcareers.com\/references_recommendation_letters.html<\/a> (accessed August 5, 2009)[\/footnote]<\/span> If you have had a summer job or internship, ask your former boss and other people with whom you worked to write a letter of recommendation. Keep the copies of the letters in your portfolio and show them to prospective employers during your interview. Although these letters are different from references, they serve the purpose of <em class=\"im_emphasis\">showing<\/em> your prospective employer how highly people regard you and your work. You will be asked for references after the interview process if you are one of the final candidates. See the <em class=\"im_emphasis\">Selling U<\/em> section in Chapter 4 \"Business Ethics: The Power of Doing the Right Thing\" for more information about how to contact and submit references, including how letter of recommendation from references can help set you apart.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div id=\"fwk-125752-ch06_s03_s03\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Tips to Make Your Portfolio Even More Powerful<\/h2>\r\nAfter you gather all of your work samples, here are a few tips that will help you organize them for an effective visual story.\r\n<ul id=\"fwk-125752-ch06_s03_s03_l01\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Choose a few work samples<\/strong>. Select samples (no more than five or six) that reflect your brand positioning points. If leadership is important, be sure to include projects, results, pictures, and other visual elements that will demonstrate your leadership story.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Create a summary page for each work sample<\/strong>. Include bullet points for the project name, objective, approach or strategy, and results. A sample is provided in Figure 6.13 \"Sample Summary Page\". This will help you quickly summarize the key points when you are showing your portfolio.<\/li>\r\n<\/ul>\r\n<div id=\"fwk-125752-ch06_s03_s03_f01\" class=\"im_figure im_large im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 6.13<\/span> Sample Summary Page\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/powerfulselling\/section_09\/1d464e1e091cf3415bd9e651e9288833.jpg\" target=\"_blank\"><img src=\"https:\/\/courses.lumenlearning.com\/cerritos-sales-1\/wp-content\/uploads\/sites\/1236\/2015\/07\/sm_1d464e1e091cf3415bd9e651e9288833.jpg\" alt=\"image\" \/><\/a>\r\n\r\n<\/div>\r\n<ul id=\"fwk-125752-ch06_s03_s03_l02\" class=\"im_itemizedlist im_editable im_block\">\r\n\t<li><strong class=\"im_emphasis im_bold\">Use clean copies, in color where appropriate<\/strong>. Avoid using papers that include comments or grades. Use fresh, clean copies of all samples. If you need to make a copy of an original document that was in color, splurge and pay for color copies; it\u2019s worth it.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Include extra copies of your r\u00e9sum\u00e9<\/strong>. Your portfolio is a great place to keep at least three or four extra copies of your most current r\u00e9sum\u00e9 printed on twenty-four-pound paper. Although your interviewer may have already received your r\u00e9sum\u00e9 before the interview, he may not have it handy when you come in. Or you may be asked to meet with some people that were not on the original interview schedule. If this is the case, you can be the consummate professional and offer your interviewer a reference copy of your r\u00e9sum\u00e9. It\u2019s also the perfect time to mention your portfolio.<\/li>\r\n\t<li><strong class=\"im_emphasis im_bold\">Use a professional binder or portfolio<\/strong>. Visit a local or online art supply or office supply store and get a professional three-ring binder or portfolio. You can include your work samples in plastic sleeves, but it is not required. Many portfolios include plastic sleeves for your samples. Ask if the store offers a student discount.<\/li>\r\n<\/ul>\r\n<div id=\"fwk-125752-ch06_s03_s03_n01\" class=\"im_callout im_editable im_block\">\r\n<h3 class=\"im_title\">Make It Memorable<\/h3>\r\nAs you develop your FAB and portfolio, think about the stories you want to tell about each one. Stories are much more powerful than facts. For example, \u201cI can really appreciate what it takes to go the extra mile for a customer. When I worked at J&amp;J Catering, they needed someone to mix the giant vats of cookie dough. Needless to say, I spent hours working with the dough, but I wanted to make it interesting, so I learned how ingredients work together, and I created a new recipe for lemon cookies that became the signature dessert of the company.\u201d\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-125752-ch06_s03_s04\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">www.You.com<\/h2>\r\nA portfolio is a must to bring on a job interview. You might be wondering if it\u2019s a good idea to also create an online portfolio. The answer is \u201cyes.\u201d Creating your own professional Web site as a way to showcase your r\u00e9sum\u00e9, samples of your work, awards, and letter of recommendation is a perfect way to build your brand and demonstrate to your prospective employer that you have additional technology skills.\r\n\r\nYour online portfolio, or Web site, should include all the elements that are included in your offline portfolio. Since space is not an issue, you may want to include even more samples of your work, especially if you have writing or design samples. This is also an ideal place to include a link to your blog.\r\n\r\nA word of caution: Your professional Web site should be exactly that\u2014professional. That means no personal photos, comments, or casual blog posts from friends. In other words, your Facebook page is not an appropriate place for your professional Web site. Use a business-like domain name (http:\/\/www.yourname.com); if you don\u2019t already have one, you can get one at Google or GoDaddy.com, for a minimal annual fee. The following article provides six steps to set up a domain name and your own Web site.\r\n<div id=\"fwk-125752-ch06_s03_s04_n01\" class=\"im_callout im_block\">\r\n<h3 class=\"im_title\">Video Clip<\/h3>\r\nSix Steps to Set Up a Domain Name and Personal Web Site\r\n\r\n<a class=\"im_link\" href=\"http:\/\/www.ehow.com\/how_4390_set-personal-domain.html\" target=\"_blank\">http:\/\/www.ehow.com\/how_4390_set-personal-domain.html<\/a>\r\n\r\n<\/div>\r\nUse your online portfolio as a way to sell yourself on your r\u00e9sum\u00e9: add your Web site address to your contact information and mention it in your cover letter.<span id=\"fwk-125752-fn06_090\" class=\"im_footnote\">[footnote]Resumemic09, \u201cWhat Is a Portfolio and How Can I Use One to Get a Job?\u201d video, July 24, 2009, <a class=\"im_link\" href=\"http:\/\/www.youtube.com\/watch?v=PrHI0m0B1l4\" target=\"_blank\">http:\/\/www.youtube.com\/watch?v=PrHI0m0B1l4<\/a> (accessed August 5, 2009).[\/footnote]<\/span> See r\u00e9sum\u00e9 and cover letter samples in the <em class=\"im_emphasis\">Selling U<\/em> section in Chapter 2 \"The Power to Choose Your Path: Careers in Sales\".\r\n\r\n<\/div>\r\n<div id=\"fwk-125752-ch06_s03_s05\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">How to Use Your Portfolio in an Interview<\/h2>\r\nIt\u2019s always best to bring your portfolio to every interview, even if it\u2019s an informational interview. In most cases, the interviewer will not ask you about your portfolio so you will have to bring it up in the conversation. The following video provides some tips about how to introduce your portfolio during an interview.\r\n<div id=\"fwk-125752-ch06_s03_s05_n01\" class=\"im_video im_editable im_block\">\r\n<h3 class=\"im_title\">Video Clip<\/h3>\r\nUsing a Portfolio in an Interview\r\n\r\nhttps:\/\/youtu.be\/lBIQPcW_DN0\r\n\r\nLearn how to use your portfolio to make the sale and get the job you want.\r\n<div class=\"im_copyright\">\r\n\r\nSource: Prima Civitas Foundation\r\n\r\n<\/div>\r\n<\/div>\r\nBe proud of showing your work samples. The <em class=\"im_emphasis\">Financial Times<\/em>, in reference to Peggy Klaus\u2019 book <em class=\"im_emphasis\">Brag: The Art of Tooting Your Own Horn Without Blowing It<\/em>, wrote, \u201cStart bragging\u2026if you don\u2019t speak up for yourself, who will?\u201d<span id=\"fwk-125752-fn06_091\" class=\"im_footnote\">Peggy Klaus, <em class=\"im_emphasis\">Brag: The Art of Tooting Your Own Horn Without Blowing It<\/em> (New York: Hachette Book Group, 2003), front cover.<\/span> To ensure that you are getting all of your FAB points across, it\u2019s best to rehearse how you will review your portfolio in an interview. Keep in mind that time is short so it\u2019s best to be concise and underscore the FAB points you want your interviewer to remember. A portfolio is an excellent visual tool that makes your FAB message come alive for your prospective employer. The bottom line is, \u201cIf you walk into an interview empty-handed, you\u2019re missing an opportunity.\u201d<span id=\"fwk-125752-fn06_092\" class=\"im_footnote\">[footnote]\u201cHow to Create an Awesome Work Portfolio,\u201d ManifestYourPotential.com, <a class=\"im_link\" href=\"http:\/\/www.manifestyourpotential.com\/en\/work\/tensteps\/4preparework\/howto\/jobsearch\/portfolio.htm\" target=\"_blank\">http:\/\/www.manifestyourpotential.com\/en\/work\/tensteps\/4preparework\/howto\/jobsearch\/portfolio.htm<\/a> (accessed August 5, 2009).[\/footnote]<\/span>\r\n<div id=\"fwk-125752-ch06_s03_s05_n02\" class=\"im_key_takeaways im_editable im_block\">\r\n<h3 class=\"im_title\">Key Takeaways<\/h3>\r\n<ul id=\"fwk-125752-ch06_s03_s05_l01\" class=\"im_itemizedlist\">\r\n\t<li>Develop your <strong class=\"im_emphasis im_bold\">FAB<\/strong> message using your brand positioning points as a foundation. Develop one or more <strong class=\"im_emphasis im_bold\">FAB<\/strong> messages for each point.<\/li>\r\n\t<li>Create a <strong class=\"im_emphasis im_bold\">portfolio<\/strong> to bring on job interviews to visually tell your FAB messages. Include extra copies of your r\u00e9sum\u00e9, samples of your work from class projects, internships, volunteer work, and relevant hobbies in a professional three-ring binder. Be sure all samples are clean and are in color where appropriate.<\/li>\r\n\t<li>You can also create an online <strong class=\"im_emphasis im_bold\">portfolio<\/strong> on a professional Web site that includes the same information as your physical <strong class=\"im_emphasis im_bold\">portfolio<\/strong>. Also include your Web site address in the contact information on your r\u00e9sum\u00e9 and mention it in your cover letter.<\/li>\r\n\t<li>Be ready to introduce and review your <strong class=\"im_emphasis im_bold\">portfolio<\/strong> in an interview; you\u2019ll need to take the initiative as your prospective employer won\u2019t know you have work samples to show.<\/li>\r\n\t<li>Be proud of showing your work samples. Rehearse exactly what you will say about each sample and keep it concise.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div id=\"fwk-125752-ch06_s03_s05_n03\" class=\"im_exercises im_block\">\r\n<h3 class=\"im_title\">Exercises<\/h3>\r\n<ol id=\"fwk-125752-ch06_s03_s05_l02\" class=\"im_orderedlist\">\r\n\t<li>Write down your FAB using the chart below. What examples or stories can you tell about each one?\r\n<div class=\"im_informaltable\">\r\n<table cellspacing=\"0\" cellpadding=\"0\">\r\n<thead>\r\n<tr>\r\n<th align=\"center\">Brand Positioning Point<\/th>\r\n<th align=\"center\">Feature<\/th>\r\n<th align=\"center\">Advantage<\/th>\r\n<th align=\"center\">Benefit<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<td><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div><\/li>\r\n\t<li>Identify at least four samples of your work that you can include in your portfolio. Discuss which FAB message each sample demonstrates. Create a summary sheet for each sample.<\/li>\r\n\t<li>Shop online or in a local art supply or office supply store and identify a professional binder or portfolio for your samples.<\/li>\r\n\t<li>Review your portfolio with a professor, supervisor, or other professional. Ask for feedback on your portfolio and presentation.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>","rendered":"<div class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\"><\/h2>\n<div id=\"fwk-125752-ch06_s03_n01\" class=\"bcc-box bcc-highlight im_editable im_block\">\n<h3 class=\"im_title\">Learning Objectives<\/h3>\n<ol id=\"fwk-125752-ch06_s03_l01\" class=\"im_orderedlist\">\n<li>Understand how to develop your personal FAB message.<\/li>\n<li>Learn how to make your FAB message memorable in an interview.<\/li>\n<\/ol>\n<\/div>\n<p>You can see that FAB is a powerful way to build an emotional connection with a customer. It is also an excellent way to stand out to a prospective employer in an interview. You\u2019ll learn more about the interviewing process in the <em class=\"im_emphasis\">Selling U<\/em> section of Chapter 10 &#8220;The Presentation: The Power of Solving Problems&#8221;, but now it\u2019s a good idea to do some advance preparation.<\/p>\n<p>You\u2019ve already done a lot of work that will serve you well as you network and interview\u2014you\u2019ve identified your brand positioning points in the <em class=\"im_emphasis\">Selling U<\/em> section of Chapter 1 &#8220;The Power to Get What You Want in Life&#8221;, put them to work in your r\u00e9sum\u00e9 and cover letter in Chapter 2 &#8220;The Power to Choose Your Path: Careers in Sales&#8221;, and developed your elevator pitch in Chapter 5 &#8220;The Power of Effective Communication&#8221;. All these activities help you bring your personal FAB (feature, advantage, benefit) message into focus. Your FAB message will help you tell the details about your brand and will help you tell your \u201cstories\u201d about your experience and accomplishments during your interviews.<\/p>\n<div id=\"fwk-125752-ch06_s03_s01\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Stories Paint Pictures<\/h2>\n<p>If getting the job or internship you want were only about the facts, you would only need to present your r\u00e9sum\u00e9 on a job interview. But prospective employers are looking for that \u201ccertain something,\u201d an emotional connection that helps them know that you are <em class=\"im_emphasis\">the<\/em> one.<span id=\"fwk-125752-fn06_087\" class=\"im_footnote\"><a class=\"footnote\" title=\"Bryan Eisenberg, \u201cBuying Is Not a Rational Decision,\u201d ClickZ, November 26, 2001, http:\/\/www.clickz.com\/927221 (accessed August 1, 2009).\" id=\"return-footnote-83-1\" href=\"#footnote-83-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/span> Every candidate comes into an interview trying to impress the interviewee and saying how much he wants the job. Why not stand out, show, and sell?<\/p>\n<p>Think about your three brand positioning points you developed in Chapter 1 &#8220;The Power to Get What You Want in Life&#8221;. Now, think about the stories that demonstrate each one in terms of FAB. Table 6.4 &#8220;Personal FAB Example&#8221; shows you some examples.<\/p>\n<div id=\"fwk-125752-ch06_s03_s01_t01\" class=\"im_table im_block\">\n<p><span class=\"im_title-prefix\">Table 6.4<\/span> Personal FAB Example<\/p>\n<table cellpadding=\"0\" style=\"border-spacing: 0px;\">\n<thead>\n<tr>\n<th>Brand Positioning Point<\/th>\n<th>Feature<\/th>\n<th>Advantage<\/th>\n<th>Benefit<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Marketing Experience<\/td>\n<td>Had an internship at an advertising agency<\/td>\n<td>I worked on the Limited, Too account developing Twitter conversations with target customers.<\/td>\n<td>I can help SpitFire engage its customers directly and learn about shopping preferences using social networking.<\/td>\n<\/tr>\n<tr>\n<td>Customer Service Experience<\/td>\n<td>Worked as a server at Olive Garden<\/td>\n<td>I interacted with customers and provided excellent customer service under pressure.<\/td>\n<td>I understand how to handle multiple tasks under pressure without losing my cool.<\/td>\n<\/tr>\n<tr>\n<td>Leadership Experience<\/td>\n<td>President of Young Entrepreneurs Club<\/td>\n<td>I developed a forum for local investors to regularly hear pitches from student entrepreneurs, which led to the launch of three new products.<\/td>\n<td>I understand the process it takes to turn ideas into profitable businesses, and I\u2019m able to be the driving force behind bringing people, ideas, and money together.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"fwk-125752-ch06_s03_s02\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Every Picture Tells a Story<\/h2>\n<p>Take your FAB one step up and create a <span class=\"im_margin_term\"><span class=\"im_glossterm\">portfolio<\/span><\/span> that you can show during job interviews. When you <em class=\"im_emphasis\">tell<\/em> someone about your experience and accomplishments, that\u2019s good, but <em class=\"im_emphasis\">showing<\/em> them really helps you stand out in the crowd. If you are lucky enough to get an interview, capitalize on the opportunity to sell yourself. Keep in mind that most companies interview at least two or three people, and sometimes more, before they make their hiring decision.<\/p>\n<p>A portfolio isn\u2019t just for creative or advertising people; everyone should have a portfolio. It is simply a collection of samples of your work from class projects, internships, volunteer projects, and any other work that demonstrates your skills.<span id=\"fwk-125752-fn06_088\" class=\"im_footnote\"><a class=\"footnote\" title=\"\u201cJob Search: Back Up Your Resume with a Portfolio,\u201d WorkForce2.org, http:\/\/www.workforce2.org\/resume-portfolio.htm (accessed August 5, 2009).\" id=\"return-footnote-83-2\" href=\"#footnote-83-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/span> Creating a portfolio is as simple as putting samples of your work in a three-ring binder. You might find it helpful to view this video about how to create a portfolio.<\/p>\n<div id=\"fwk-125752-ch06_s03_s02_n01\" class=\"im_video im_editable im_block\">\n<h3 class=\"im_title\">Video Clip<\/h3>\n<p>How to Create Your Portfolio<\/p>\n<p>https:\/\/youtu.be\/hQhigdJ-xEk<\/p>\n<div class=\"im_copyright\">\n<p>Source: MonkeySee.com<\/p>\n<\/div>\n<\/div>\n<p>You probably have more samples of your work than you think. And each sample is an excellent way to show <em class=\"im_emphasis\">and<\/em> tell your FAB. Here are some ideas about what to put in your portfolio:<\/p>\n<ul id=\"fwk-125752-ch06_s03_s02_l01\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Class projects<\/strong>. Choose those projects that demonstrate your skills, especially in your major. For example, if you did a sales presentation, include a video clip along with your selling aids. Or if you created a PR plan, include the plan along with the exhibits. Group projects are acceptable as long as the group names are included on the title page. A team project allows you to talk about how you provided leadership to the team or helped the team get focused.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Internship projects<\/strong>. If you had an internship or multiple internships, include samples of the projects on which you worked. For example, include copies of Web pages, brochures, flyers, graphs, presentations, or other samples of your work.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Volunteer projects<\/strong>. If you have been involved in a student group, community service, or other service organization, include samples of the projects on which you worked. For example, if your group did a fundraiser for breast cancer, include the flyer for the event along with photos and a summary of the contributions.<\/li>\n<\/ul>\n<div id=\"fwk-125752-ch06_s03_s02_n02\" class=\"im_callout im_block\">\n<h3 class=\"im_title\">You\u2019ve Got the Power: Tips for Your Job Search<\/h3>\n<p>Keep a Copy<\/p>\n<p>Whenever you work on a class project, internship, volunteer project, or any other type of project that demonstrates your skills, keep a copy for your portfolio. The same is true when you begin working; keep copies of all your projects to continue to build your portfolio throughout your career. You never know when you will need to show samples of your work. It\u2019s best to avoid including any confidential or proprietary information from companies or organizations.<\/p>\n<\/div>\n<ul id=\"fwk-125752-ch06_s03_s02_l02\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Other work samples<\/strong>. If you enjoy photography, writing, design, selling on eBay, or other activity that has application to the position for which you are seeking, include that work. In other words, print the Web page for your eBay store along with the feedback you have received, include photographs or other projects on which you have worked to show your work. If you don\u2019t have samples of your work for your portfolio, consider starting a blog and print copies of your entries.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Letters of recommendation<\/strong>. Ask for a letter of recommendation from former supervisors, colleagues, team leaders, professors, and other people who will be happy to write a letter about your skills.<span id=\"fwk-125752-fn06_089\" class=\"im_footnote\"><a class=\"footnote\" title=\"Maureen Crawford Hentz, \u201cHow to Obtain and Use References and Recommendation Letters,\u201d Quintessential Careers, http:\/\/www.quintcareers.com\/references_recommendation_letters.html (accessed August 5, 2009)\" id=\"return-footnote-83-3\" href=\"#footnote-83-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/span> If you have had a summer job or internship, ask your former boss and other people with whom you worked to write a letter of recommendation. Keep the copies of the letters in your portfolio and show them to prospective employers during your interview. Although these letters are different from references, they serve the purpose of <em class=\"im_emphasis\">showing<\/em> your prospective employer how highly people regard you and your work. You will be asked for references after the interview process if you are one of the final candidates. See the <em class=\"im_emphasis\">Selling U<\/em> section in Chapter 4 &#8220;Business Ethics: The Power of Doing the Right Thing&#8221; for more information about how to contact and submit references, including how letter of recommendation from references can help set you apart.<\/li>\n<\/ul>\n<\/div>\n<div id=\"fwk-125752-ch06_s03_s03\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Tips to Make Your Portfolio Even More Powerful<\/h2>\n<p>After you gather all of your work samples, here are a few tips that will help you organize them for an effective visual story.<\/p>\n<ul id=\"fwk-125752-ch06_s03_s03_l01\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Choose a few work samples<\/strong>. Select samples (no more than five or six) that reflect your brand positioning points. If leadership is important, be sure to include projects, results, pictures, and other visual elements that will demonstrate your leadership story.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Create a summary page for each work sample<\/strong>. Include bullet points for the project name, objective, approach or strategy, and results. A sample is provided in Figure 6.13 &#8220;Sample Summary Page&#8221;. This will help you quickly summarize the key points when you are showing your portfolio.<\/li>\n<\/ul>\n<div id=\"fwk-125752-ch06_s03_s03_f01\" class=\"im_figure im_large im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 6.13<\/span> Sample Summary Page<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/powerfulselling\/section_09\/1d464e1e091cf3415bd9e651e9288833.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/courses.lumenlearning.com\/cerritos-sales-1\/wp-content\/uploads\/sites\/1236\/2015\/07\/sm_1d464e1e091cf3415bd9e651e9288833.jpg\" alt=\"image\" \/><\/a><\/p>\n<\/div>\n<ul id=\"fwk-125752-ch06_s03_s03_l02\" class=\"im_itemizedlist im_editable im_block\">\n<li><strong class=\"im_emphasis im_bold\">Use clean copies, in color where appropriate<\/strong>. Avoid using papers that include comments or grades. Use fresh, clean copies of all samples. If you need to make a copy of an original document that was in color, splurge and pay for color copies; it\u2019s worth it.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Include extra copies of your r\u00e9sum\u00e9<\/strong>. Your portfolio is a great place to keep at least three or four extra copies of your most current r\u00e9sum\u00e9 printed on twenty-four-pound paper. Although your interviewer may have already received your r\u00e9sum\u00e9 before the interview, he may not have it handy when you come in. Or you may be asked to meet with some people that were not on the original interview schedule. If this is the case, you can be the consummate professional and offer your interviewer a reference copy of your r\u00e9sum\u00e9. It\u2019s also the perfect time to mention your portfolio.<\/li>\n<li><strong class=\"im_emphasis im_bold\">Use a professional binder or portfolio<\/strong>. Visit a local or online art supply or office supply store and get a professional three-ring binder or portfolio. You can include your work samples in plastic sleeves, but it is not required. Many portfolios include plastic sleeves for your samples. Ask if the store offers a student discount.<\/li>\n<\/ul>\n<div id=\"fwk-125752-ch06_s03_s03_n01\" class=\"im_callout im_editable im_block\">\n<h3 class=\"im_title\">Make It Memorable<\/h3>\n<p>As you develop your FAB and portfolio, think about the stories you want to tell about each one. Stories are much more powerful than facts. For example, \u201cI can really appreciate what it takes to go the extra mile for a customer. When I worked at J&amp;J Catering, they needed someone to mix the giant vats of cookie dough. Needless to say, I spent hours working with the dough, but I wanted to make it interesting, so I learned how ingredients work together, and I created a new recipe for lemon cookies that became the signature dessert of the company.\u201d<\/p>\n<\/div>\n<\/div>\n<div id=\"fwk-125752-ch06_s03_s04\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">www.You.com<\/h2>\n<p>A portfolio is a must to bring on a job interview. You might be wondering if it\u2019s a good idea to also create an online portfolio. The answer is \u201cyes.\u201d Creating your own professional Web site as a way to showcase your r\u00e9sum\u00e9, samples of your work, awards, and letter of recommendation is a perfect way to build your brand and demonstrate to your prospective employer that you have additional technology skills.<\/p>\n<p>Your online portfolio, or Web site, should include all the elements that are included in your offline portfolio. Since space is not an issue, you may want to include even more samples of your work, especially if you have writing or design samples. This is also an ideal place to include a link to your blog.<\/p>\n<p>A word of caution: Your professional Web site should be exactly that\u2014professional. That means no personal photos, comments, or casual blog posts from friends. In other words, your Facebook page is not an appropriate place for your professional Web site. Use a business-like domain name (http:\/\/www.yourname.com); if you don\u2019t already have one, you can get one at Google or GoDaddy.com, for a minimal annual fee. The following article provides six steps to set up a domain name and your own Web site.<\/p>\n<div id=\"fwk-125752-ch06_s03_s04_n01\" class=\"im_callout im_block\">\n<h3 class=\"im_title\">Video Clip<\/h3>\n<p>Six Steps to Set Up a Domain Name and Personal Web Site<\/p>\n<p><a class=\"im_link\" href=\"http:\/\/www.ehow.com\/how_4390_set-personal-domain.html\" target=\"_blank\">http:\/\/www.ehow.com\/how_4390_set-personal-domain.html<\/a><\/p>\n<\/div>\n<p>Use your online portfolio as a way to sell yourself on your r\u00e9sum\u00e9: add your Web site address to your contact information and mention it in your cover letter.<span id=\"fwk-125752-fn06_090\" class=\"im_footnote\"><a class=\"footnote\" title=\"Resumemic09, \u201cWhat Is a Portfolio and How Can I Use One to Get a Job?\u201d video, July 24, 2009, http:\/\/www.youtube.com\/watch?v=PrHI0m0B1l4 (accessed August 5, 2009).\" id=\"return-footnote-83-4\" href=\"#footnote-83-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/span> See r\u00e9sum\u00e9 and cover letter samples in the <em class=\"im_emphasis\">Selling U<\/em> section in Chapter 2 &#8220;The Power to Choose Your Path: Careers in Sales&#8221;.<\/p>\n<\/div>\n<div id=\"fwk-125752-ch06_s03_s05\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">How to Use Your Portfolio in an Interview<\/h2>\n<p>It\u2019s always best to bring your portfolio to every interview, even if it\u2019s an informational interview. In most cases, the interviewer will not ask you about your portfolio so you will have to bring it up in the conversation. The following video provides some tips about how to introduce your portfolio during an interview.<\/p>\n<div id=\"fwk-125752-ch06_s03_s05_n01\" class=\"im_video im_editable im_block\">\n<h3 class=\"im_title\">Video Clip<\/h3>\n<p>Using a Portfolio in an Interview<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"The Portfolio - A career boosting tool\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/lBIQPcW_DN0?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Learn how to use your portfolio to make the sale and get the job you want.<\/p>\n<div class=\"im_copyright\">\n<p>Source: Prima Civitas Foundation<\/p>\n<\/div>\n<\/div>\n<p>Be proud of showing your work samples. The <em class=\"im_emphasis\">Financial Times<\/em>, in reference to Peggy Klaus\u2019 book <em class=\"im_emphasis\">Brag: The Art of Tooting Your Own Horn Without Blowing It<\/em>, wrote, \u201cStart bragging\u2026if you don\u2019t speak up for yourself, who will?\u201d<span id=\"fwk-125752-fn06_091\" class=\"im_footnote\">Peggy Klaus, <em class=\"im_emphasis\">Brag: The Art of Tooting Your Own Horn Without Blowing It<\/em> (New York: Hachette Book Group, 2003), front cover.<\/span> To ensure that you are getting all of your FAB points across, it\u2019s best to rehearse how you will review your portfolio in an interview. Keep in mind that time is short so it\u2019s best to be concise and underscore the FAB points you want your interviewer to remember. A portfolio is an excellent visual tool that makes your FAB message come alive for your prospective employer. The bottom line is, \u201cIf you walk into an interview empty-handed, you\u2019re missing an opportunity.\u201d<span id=\"fwk-125752-fn06_092\" class=\"im_footnote\"><a class=\"footnote\" title=\"\u201cHow to Create an Awesome Work Portfolio,\u201d ManifestYourPotential.com, http:\/\/www.manifestyourpotential.com\/en\/work\/tensteps\/4preparework\/howto\/jobsearch\/portfolio.htm (accessed August 5, 2009).\" id=\"return-footnote-83-5\" href=\"#footnote-83-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/span><\/p>\n<div id=\"fwk-125752-ch06_s03_s05_n02\" class=\"im_key_takeaways im_editable im_block\">\n<h3 class=\"im_title\">Key Takeaways<\/h3>\n<ul id=\"fwk-125752-ch06_s03_s05_l01\" class=\"im_itemizedlist\">\n<li>Develop your <strong class=\"im_emphasis im_bold\">FAB<\/strong> message using your brand positioning points as a foundation. Develop one or more <strong class=\"im_emphasis im_bold\">FAB<\/strong> messages for each point.<\/li>\n<li>Create a <strong class=\"im_emphasis im_bold\">portfolio<\/strong> to bring on job interviews to visually tell your FAB messages. Include extra copies of your r\u00e9sum\u00e9, samples of your work from class projects, internships, volunteer work, and relevant hobbies in a professional three-ring binder. Be sure all samples are clean and are in color where appropriate.<\/li>\n<li>You can also create an online <strong class=\"im_emphasis im_bold\">portfolio<\/strong> on a professional Web site that includes the same information as your physical <strong class=\"im_emphasis im_bold\">portfolio<\/strong>. Also include your Web site address in the contact information on your r\u00e9sum\u00e9 and mention it in your cover letter.<\/li>\n<li>Be ready to introduce and review your <strong class=\"im_emphasis im_bold\">portfolio<\/strong> in an interview; you\u2019ll need to take the initiative as your prospective employer won\u2019t know you have work samples to show.<\/li>\n<li>Be proud of showing your work samples. Rehearse exactly what you will say about each sample and keep it concise.<\/li>\n<\/ul>\n<\/div>\n<div id=\"fwk-125752-ch06_s03_s05_n03\" class=\"im_exercises im_block\">\n<h3 class=\"im_title\">Exercises<\/h3>\n<ol id=\"fwk-125752-ch06_s03_s05_l02\" class=\"im_orderedlist\">\n<li>Write down your FAB using the chart below. What examples or stories can you tell about each one?\n<div class=\"im_informaltable\">\n<table cellpadding=\"0\" style=\"border-spacing: 0px;\">\n<thead>\n<tr>\n<th align=\"center\">Brand Positioning Point<\/th>\n<th align=\"center\">Feature<\/th>\n<th align=\"center\">Advantage<\/th>\n<th align=\"center\">Benefit<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/li>\n<li>Identify at least four samples of your work that you can include in your portfolio. Discuss which FAB message each sample demonstrates. Create a summary sheet for each sample.<\/li>\n<li>Shop online or in a local art supply or office supply store and identify a professional binder or portfolio for your samples.<\/li>\n<li>Review your portfolio with a professor, supervisor, or other professional. Ask for feedback on your portfolio and presentation.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-83\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Powerful Selling. <strong>Authored by<\/strong>: Anonymous. <strong>Provided by<\/strong>: Anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/2012books.lardbucket.org\/books\/powerful-selling\/\">http:\/\/2012books.lardbucket.org\/books\/powerful-selling\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li><strong>Authored by<\/strong>: Job Interview - Creating a Portfolio. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/hQhigdJ-xEk\">https:\/\/youtu.be\/hQhigdJ-xEk<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>The Portfolio - A career boosting tool. <strong>Authored by<\/strong>: internmi. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/lBIQPcW_DN0\">https:\/\/youtu.be\/lBIQPcW_DN0<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-83-1\">Bryan Eisenberg, \u201cBuying Is Not a Rational Decision,\u201d ClickZ, November 26, 2001, <a class=\"im_link\" href=\"http:\/\/www.clickz.com\/927221\" target=\"_blank\">http:\/\/www.clickz.com\/927221<\/a> (accessed August 1, 2009). <a href=\"#return-footnote-83-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-83-2\">\u201cJob Search: Back Up Your Resume with a Portfolio,\u201d WorkForce2.org, <a class=\"im_link\" href=\"http:\/\/www.workforce2.org\/resume-portfolio.htm\" target=\"_blank\">http:\/\/www.workforce2.org\/resume-portfolio.htm<\/a> (accessed August 5, 2009). <a href=\"#return-footnote-83-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-83-3\">Maureen Crawford Hentz, \u201cHow to Obtain and Use References and Recommendation Letters,\u201d Quintessential Careers, <a class=\"im_link\" href=\"http:\/\/www.quintcareers.com\/references_recommendation_letters.html\" target=\"_blank\">http:\/\/www.quintcareers.com\/references_recommendation_letters.html<\/a> (accessed August 5, 2009) <a href=\"#return-footnote-83-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-83-4\">Resumemic09, \u201cWhat Is a Portfolio and How Can I Use One to Get a Job?\u201d video, July 24, 2009, <a class=\"im_link\" href=\"http:\/\/www.youtube.com\/watch?v=PrHI0m0B1l4\" target=\"_blank\">http:\/\/www.youtube.com\/watch?v=PrHI0m0B1l4<\/a> (accessed August 5, 2009). <a href=\"#return-footnote-83-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-83-5\">\u201cHow to Create an Awesome Work Portfolio,\u201d ManifestYourPotential.com, <a class=\"im_link\" href=\"http:\/\/www.manifestyourpotential.com\/en\/work\/tensteps\/4preparework\/howto\/jobsearch\/portfolio.htm\" target=\"_blank\">http:\/\/www.manifestyourpotential.com\/en\/work\/tensteps\/4preparework\/howto\/jobsearch\/portfolio.htm<\/a> (accessed August 5, 2009). <a href=\"#return-footnote-83-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":9,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Powerful Selling\",\"author\":\"Anonymous\",\"organization\":\"Anonymous\",\"url\":\"http:\/\/2012books.lardbucket.org\/books\/powerful-selling\/\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"\",\"author\":\"Job Interview - 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