{"id":310,"date":"2019-08-16T17:51:50","date_gmt":"2019-08-16T17:51:50","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/chapter\/i-need-help\/"},"modified":"2019-08-16T20:30:47","modified_gmt":"2019-08-16T20:30:47","slug":"i-need-help","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/chapter\/i-need-help\/","title":{"raw":"I Need Help","rendered":"I Need Help"},"content":{"raw":"<div class=\"wp-nocaption aligncenter wp-image-257\"><img class=\"aligncenter wp-image-257\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help.png\" sizes=\"(max-width: 200px) 100vw, 200px\" srcset=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help.png 514w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-300x274.png 300w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-65x59.png 65w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-225x206.png 225w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-350x320.png 350w\" alt=\"icon of two dialog boxes; one asking a question the other showing an elipsis\" width=\"200\" height=\"183\" \/><\/div>\r\nNeed more information about this course? Have questions about faculty resources? Can\u2019t find what you\u2019re looking for? Experiencing technical difficulties?\r\n\r\nWe\u2019re here to help!\u00a0Take advantage of the following Lumen customer-support resources:\r\n<ul>\r\n \t<li>Check out\u00a0<a href=\"https:\/\/lumenlearning.zendesk.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">one of Lumen\u2019s Faculty User Guides here<\/a>.<\/li>\r\n \t<li><a href=\"https:\/\/lumenlearning.zendesk.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Submit a support ticket here<\/a>\u00a0and tell us what you need.<\/li>\r\n \t<li>Talk and screen-share with a live human during Lumen\u2019s OER office hours.\u00a0<a href=\"http:\/\/lumenlearning.com\/office-hours\/\" target=\"_blank\" rel=\"noopener\">See available times\u00a0here<\/a>.<\/li>\r\n<\/ul>","rendered":"<div class=\"wp-nocaption aligncenter wp-image-257\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-257\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help.png\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" srcset=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help.png 514w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-300x274.png 300w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-65x59.png 65w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-225x206.png 225w, https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225358\/help-350x320.png 350w\" alt=\"icon of two dialog boxes; one asking a question the other showing an elipsis\" width=\"200\" height=\"183\" \/><\/div>\n<p>Need more information about this course? Have questions about faculty resources? Can\u2019t find what you\u2019re looking for? Experiencing technical difficulties?<\/p>\n<p>We\u2019re here to help!\u00a0Take advantage of the following Lumen customer-support resources:<\/p>\n<ul>\n<li>Check out\u00a0<a href=\"https:\/\/lumenlearning.zendesk.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">one of Lumen\u2019s Faculty User Guides here<\/a>.<\/li>\n<li><a href=\"https:\/\/lumenlearning.zendesk.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Submit a support ticket here<\/a>\u00a0and tell us what you need.<\/li>\n<li>Talk and screen-share with a live human during Lumen\u2019s OER office hours.\u00a0<a href=\"http:\/\/lumenlearning.com\/office-hours\/\" target=\"_blank\" rel=\"noopener\">See available times\u00a0here<\/a>.<\/li>\n<\/ul>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-310\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>I Need Help. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Help. <strong>Authored by<\/strong>: Michael Finney. <strong>Provided by<\/strong>: Noun Project. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/thenounproject.com\/term\/help\/1112130\/\">https:\/\/thenounproject.com\/term\/help\/1112130\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":17533,"menu_order":2,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"I Need Help\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Help\",\"author\":\"Michael Finney\",\"organization\":\"Noun Project\",\"url\":\"https:\/\/thenounproject.com\/term\/help\/1112130\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-310","chapter","type-chapter","status-publish","hentry"],"part":308,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapters\/310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/wp\/v2\/users\/17533"}],"version-history":[{"count":1,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapters\/310\/revisions"}],"predecessor-version":[{"id":314,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapters\/310\/revisions\/314"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/parts\/308"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapters\/310\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/wp\/v2\/media?parent=310"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/pressbooks\/v2\/chapter-type?post=310"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/wp\/v2\/contributor?post=310"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/chemistry2labs\/wp-json\/wp\/v2\/license?post=310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}