Module: Teamwork and Communication
Why do Teamwork and Communication matter?
Take this pre-test to see what you already know about the concepts in this section. The pre-test does not count toward your grade, but will help you plan where to focus your time and effort as you study. The pre-test is optional.
Differentiate between a group and a team, the characteristics of a team, and why organizations use teams
| Reading: The Team and the Organization | |
| Self-Check: Groups and Teams |
Identify the stages of team development and the characteristics of each stage
| Reading: Stages of Team Development | |
| Self-Check: Team Development |
Identify factors that contribute to team success
| Reading: Why Teamwork Works | |
| Self-Check: Team Success |
Demonstrate the importance of effective communications within an organization
| Reading: Effective Communication in Business | |
| Self-Check: Effective Communication |
Distinguish what is appropriate and inappropriate in business communications
| Reading: Appropriate Business Communications | |
| Self-Check: Appropriate Communication in Business |
Identify communication flows, channels and networks within an organization
| Reading: Communication Channels | |
| Self-Check: Communication Flow |
Identify common barriers to communication in organizations
| Reading: Communication Barriers | |
| Self-Check: Barriers to Communication |
Teamwork and Communication
You can take this quiz twice. Your highest score will count as your grade. Don’t wait until the last minute to take the quiz – take the quiz early so you’ll have plenty of time to study and improve your grade on your second attempt.