What you’ll learn to do: distinguish what is appropriate and inappropriate in business communications

In this age of social media, instant messaging, tweeting, and blogging, it’s more important than ever for individuals to understand what forms and styles of communication are appropriate in a business environment. In this section you will learn some of the “rules” of the communication game in business when it comes to emails, meetings, telephone conversations, company memos, and other digital communications.

LEARNING ACTIVITIES

The learning activities for this section include:

•  Reading: Appropriate Business Communications
• Self Check: Appropriate Communication in Business

Take time to review and reflect on this activity in order to improve your performance on the assessment for this section.