{"id":471,"date":"2015-04-21T22:36:44","date_gmt":"2015-04-21T22:36:44","guid":{"rendered":"https:\/\/courses.candelalearning.com\/masterybusiness1xngcxmaster\/?post_type=chapter&#038;p=471"},"modified":"2015-07-12T03:15:09","modified_gmt":"2015-07-12T03:15:09","slug":"effective-communication","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/chapter\/effective-communication\/","title":{"raw":"Outcome: Effective Communication","rendered":"Outcome: Effective Communication"},"content":{"raw":"<h2>What you\u2019ll learn to do: explain\u00a0the importance of effective communications within an organization<\/h2>\r\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2015\/06\/02032001\/baby-164003_1280.jpg\"><img class=\" wp-image-3479 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2015\/06\/02032001\/baby-164003_1280-200x300.jpg\" alt=\"Black-and-white photograph of a little boy holding a telephone receiver to his ear.\" width=\"165\" height=\"250\" \/><\/a>\r\n\r\nWhen you were a child you may have played a game called \"telephone,\" in which\u00a0one person whispers a phrase into the ear of the person sitting next to her,\u00a0and she,\u00a0in turn, whispers\u00a0the message\u00a0to the next person, and so on, until the message travels around to the very last person, who\u00a0announces to everyone what she heard. After traveling through the \"telephone,\" what may have\u00a0started\u00a0as \"Joni likes going to the beach\" has become\u00a0\"Your knee likes groaning tuna\u2014eek!\" It's a fun game . . . but it also points out\u00a0a very real challenge that all\u00a0businesses\u00a0face: how to avoid the distortions of the telephone game and maintain effective communication within the organization. In this section you'll learn some of the communication practices\u00a0businesses use\u00a0for doing just that.\r\n<h3>LEARNING ACTIVITIES<\/h3>\r\nThe learning activities for this section include:\r\n<ul>\r\n\t<li>Reading: Effective Communications in Business<\/li>\r\n\t<li>Self Check: Effective Communication<\/li>\r\n<\/ul>\r\nTake time to review and reflect on this activity\u00a0in order to improve your performance on the assessment for this section.","rendered":"<h2>What you\u2019ll learn to do: explain\u00a0the importance of effective communications within an organization<\/h2>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2015\/06\/02032001\/baby-164003_1280.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3479 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2015\/06\/02032001\/baby-164003_1280-200x300.jpg\" alt=\"Black-and-white photograph of a little boy holding a telephone receiver to his ear.\" width=\"165\" height=\"250\" \/><\/a><\/p>\n<p>When you were a child you may have played a game called &#8220;telephone,&#8221; in which\u00a0one person whispers a phrase into the ear of the person sitting next to her,\u00a0and she,\u00a0in turn, whispers\u00a0the message\u00a0to the next person, and so on, until the message travels around to the very last person, who\u00a0announces to everyone what she heard. After traveling through the &#8220;telephone,&#8221; what may have\u00a0started\u00a0as &#8220;Joni likes going to the beach&#8221; has become\u00a0&#8220;Your knee likes groaning tuna\u2014eek!&#8221; It&#8217;s a fun game . . . but it also points out\u00a0a very real challenge that all\u00a0businesses\u00a0face: how to avoid the distortions of the telephone game and maintain effective communication within the organization. In this section you&#8217;ll learn some of the communication practices\u00a0businesses use\u00a0for doing just that.<\/p>\n<h3>LEARNING ACTIVITIES<\/h3>\n<p>The learning activities for this section include:<\/p>\n<ul>\n<li>Reading: Effective Communications in Business<\/li>\n<li>Self Check: Effective Communication<\/li>\n<\/ul>\n<p>Take time to review and reflect on this activity\u00a0in order to improve your performance on the assessment for this section.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-471\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li><strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Child talking on the phone. <strong>Authored by<\/strong>: PublicDomain Pictures. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/baby-boy-call-child-communication-164003\/\">https:\/\/pixabay.com\/en\/baby-boy-call-child-communication-164003\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":78,"menu_order":8,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"\",\"author\":\"Linda Williams and Lumen Learning\",\"organization\":\"\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Child talking on the phone\",\"author\":\"PublicDomain Pictures\",\"organization\":\"\",\"url\":\"https:\/\/pixabay.com\/en\/baby-boy-call-child-communication-164003\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"117e0287-61c9-436e-85e1-99e97a90bcb0","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-471","chapter","type-chapter","status-publish","hentry"],"part":90,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/users\/78"}],"version-history":[{"count":18,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/471\/revisions"}],"predecessor-version":[{"id":5219,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/471\/revisions\/5219"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/parts\/90"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/471\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/media?parent=471"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapter-type?post=471"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/contributor?post=471"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/license?post=471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}