{"id":475,"date":"2015-04-21T22:37:14","date_gmt":"2015-04-21T22:37:14","guid":{"rendered":"https:\/\/courses.candelalearning.com\/masterybusiness1xngcxmaster\/?post_type=chapter&p=475"},"modified":"2015-07-12T03:57:14","modified_gmt":"2015-07-12T03:57:14","slug":"putting-it-together-11","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/chapter\/putting-it-together-11\/","title":{"raw":"Putting It Together: Teamwork and Communication","rendered":"Putting It Together: Teamwork and Communication"},"content":{"raw":"

Summary<\/h2>\r\nIn this module you learned about\u00a0the importance of teamwork and communication in business. Below is a summary of the key points that were covered.\r\n

Groups and Teams<\/h3>\r\nTeams are groups of individuals with complementary skills who come together to achieve a specific goal. Teams can be manager-led, self-directed, cross-functional, or even virtual. \u00a0Companies use teams because they are an effective means\u00a0of achieving objectives, and they bring increased efficiency to operations.\r\n

Team Development<\/h3>\r\nWhen teams are formed they evolve from individuals into a cohesive unit. The stages of team development are: forming, storming, norming, and performing.\r\n

Team Success<\/h3>\r\nWhat differentiates a successful team from an unsuccessful one? Some of the hallmarks of successful teams are the following:\u00a0the members \u00a0trust one another, the members become \"boosters\" for one another, members enjoy the team activities, and leadership is shared.\r\n

Effective Communication<\/h3>\r\nEffective communications are based on empathy, and they are thoughtful, clear, specific, brief, and timely. Effective communicators are aware that only a portion of their message is verbally conveyed, so they are careful about tone, diction, and body language. Finally, in order to communicate effectively one must be\u00a0an active and engaged listener.\r\n

Appropriate Communication in Business<\/h3>\r\nKnowing how to appropriately communicate in a business setting has been complicated by the introduction and use of mobile technology and social media. In addition, some workplaces have adopted a more casual dress code, making it appear that casual communication methods are appropriate. Understanding when and how each form of communication should be used depends on\u00a0the sender, receiver, and message involved.\r\n

Communication Flow<\/h3>\r\nCommunications flow like a river through a variety of channels, both formal and informal. In addition, communication channels are both external and internal to the organization. Each channel has advantages and disadvantages and must be managed in order to ensure that the appropriate message is being conveyed to the appropriate parties.\r\n

Barriers to Communication<\/h3>\r\n\"Getting one's message across\"\u00a0can be tricky and challenging\u00a0due to barriers that\u00a0impede communication.\u00a0Among the barriers to effective communication are filtering, selective perspective, information overload, lack of source credibility, emotional disconnects, semantics, gender differences, and poor listening skills.\r\n

Synthesis<\/h2>\r\n\"A<\/a>\r\n\r\nWhat did it take for these eight people\u00a0to jump out of a perfectly good airplane and join hands to form a\u00a0figure eight? Yes, nerves of steel and a measure\u00a0of pure insanity. But it also took something else\u2014the very thing you learned about in this module: teamwork and communication. As\u00a0for these skydivers, the consequences of poor teamwork and faulty communication can\u00a0be serious and even\u00a0deadly. Defective parts can wind\u00a0up in\u00a0automobiles and airplanes, the wrong\u00a0medications can be given\u00a0to patients in a hospital, food can be contaminated . . . all as a result of poor teamwork and communication. Understanding the ways in which people communicate and learning to overcome potential barriers can\u00a0help you be a more effective communicator and a better team member. Moreover, the skills you've learned in this module are not only important in business\u2014they're useful in skydiving and life.","rendered":"

Summary<\/h2>\n

In this module you learned about\u00a0the importance of teamwork and communication in business. Below is a summary of the key points that were covered.<\/p>\n

Groups and Teams<\/h3>\n

Teams are groups of individuals with complementary skills who come together to achieve a specific goal. Teams can be manager-led, self-directed, cross-functional, or even virtual. \u00a0Companies use teams because they are an effective means\u00a0of achieving objectives, and they bring increased efficiency to operations.<\/p>\n

Team Development<\/h3>\n

When teams are formed they evolve from individuals into a cohesive unit. The stages of team development are: forming, storming, norming, and performing.<\/p>\n

Team Success<\/h3>\n

What differentiates a successful team from an unsuccessful one? Some of the hallmarks of successful teams are the following:\u00a0the members \u00a0trust one another, the members become “boosters” for one another, members enjoy the team activities, and leadership is shared.<\/p>\n

Effective Communication<\/h3>\n

Effective communications are based on empathy, and they are thoughtful, clear, specific, brief, and timely. Effective communicators are aware that only a portion of their message is verbally conveyed, so they are careful about tone, diction, and body language. Finally, in order to communicate effectively one must be\u00a0an active and engaged listener.<\/p>\n

Appropriate Communication in Business<\/h3>\n

Knowing how to appropriately communicate in a business setting has been complicated by the introduction and use of mobile technology and social media. In addition, some workplaces have adopted a more casual dress code, making it appear that casual communication methods are appropriate. Understanding when and how each form of communication should be used depends on\u00a0the sender, receiver, and message involved.<\/p>\n

Communication Flow<\/h3>\n

Communications flow like a river through a variety of channels, both formal and informal. In addition, communication channels are both external and internal to the organization. Each channel has advantages and disadvantages and must be managed in order to ensure that the appropriate message is being conveyed to the appropriate parties.<\/p>\n

Barriers to Communication<\/h3>\n

“Getting one’s message across”\u00a0can be tricky and challenging\u00a0due to barriers that\u00a0impede communication.\u00a0Among the barriers to effective communication are filtering, selective perspective, information overload, lack of source credibility, emotional disconnects, semantics, gender differences, and poor listening skills.<\/p>\n

Synthesis<\/h2>\n

\"A<\/a><\/p>\n

What did it take for these eight people\u00a0to jump out of a perfectly good airplane and join hands to form a\u00a0figure eight? Yes, nerves of steel and a measure\u00a0of pure insanity. But it also took something else\u2014the very thing you learned about in this module: teamwork and communication. As\u00a0for these skydivers, the consequences of poor teamwork and faulty communication can\u00a0be serious and even\u00a0deadly. Defective parts can wind\u00a0up in\u00a0automobiles and airplanes, the wrong\u00a0medications can be given\u00a0to patients in a hospital, food can be contaminated . . . all as a result of poor teamwork and communication. Understanding the ways in which people communicate and learning to overcome potential barriers can\u00a0help you be a more effective communicator and a better team member. Moreover, the skills you’ve learned in this module are not only important in business\u2014they’re useful in skydiving and life.<\/p>\n\n\t\t\t

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