{"id":934,"date":"2015-05-01T22:18:50","date_gmt":"2015-05-01T22:18:50","guid":{"rendered":"https:\/\/courses.candelalearning.com\/masterybusiness1xngcxmaster\/?post_type=chapter&#038;p=934"},"modified":"2016-06-17T21:10:12","modified_gmt":"2016-06-17T21:10:12","slug":"reading-graphical-tools-pert-and-gantt-charts","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/chapter\/reading-graphical-tools-pert-and-gantt-charts\/","title":{"raw":"Reading: Graphical Tools: Gantt and PERT Charts","rendered":"Reading: Graphical Tools: Gantt and PERT Charts"},"content":{"raw":"<h2 class=\"im_title im_editable im_block\">Gantt and PERT Charts<\/h2>\r\n<p class=\"im_title im_editable im_block\">Because they need to control the timing of all operations, managers set up <em class=\"im_emphasis\">schedules<\/em>: They select jobs to be performed during the production process, assign tasks to work groups, set timetables for the completion of tasks, and make sure that resources will be available when and where they\u2019re needed. There are a number of scheduling techniques. We\u2019ll focus on two of the most common: Gantt and PERT charts.<\/p>\r\n\r\n<div id=\"collins-ch11_s04_s01\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Gantt Charts<\/h3>\r\nhttps:\/\/youtu.be\/N92TOmT_Mcc\r\n\r\nA <span class=\"im_margin_term\"><span class=\"im_glossterm\">Gantt chart\u2014<\/span><\/span>named after the designer Henry Gantt\u2014is an easy-to-use graphical tool that helps operations managers determine the status of projects. Let\u2019s say that you\u2019re in charge of making the \u201chiking bear\u201d that we ordered earlier from the Vermont Teddy Bear Company. Figure 1, \"Gantt Chart for Vermont Teddy Bear,\" below, is a Gantt chart for the production of one hundred of these bears. As you can see, it shows that several activities must be completed before the bears are dressed: the fur has to be cut, stuffed, and sewn; and the clothes and accessories must be made. Our Gantt chart tells us that by day six, all accessories and clothing have been made. The stuffing and sewing, however (which must be finished before the bears are dressed), isn\u2019t scheduled for completion until the end of day eight. As operations manager, you\u2019ll have to pay close attention to the progress of the stuffing and sewing operations to ensure that finished products are ready for shipment by their scheduled date.\r\n\r\n[caption id=\"attachment_5924\" align=\"aligncenter\" width=\"1024\"]<img class=\"size-large wp-image-5924\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2016\/06\/17210401\/teddybearchart-1024x804.jpg\" alt=\"The lot size is 100 bears. All activities are scheduled to begin at their earliest start time. Cut fur, completed on day 1 and 2. Stuff and sew fur, completed on days 3 through 6, to be completed on day 7 and 8. Cut material, completed on days 1 and 2. Sew clothes, completed on day 3 and 4. Embroider T-shirt, completed on 5 and 6. Cut accessories, completed on day 1. Sew accessories, completed on days 2 and 3. Dress bears, to be completed on days 9 through 11. Package bears, to be completed on day 12. Ship bears, to be completed o day 13.\" width=\"1024\" height=\"804\" \/> Figure 1. Gantt Chart for Vermont Teddy Bear[\/caption]\r\n\r\n<div id=\"collins-ch11_s04_s01_f01\" class=\"im_figure im_full im_medium-height im_editable im_block\"><\/div>\r\n<\/div>\r\n<div id=\"collins-ch11_s04_s02\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">PERT Charts<\/h3>\r\nGantt charts are useful when the production process is fairly simple and the activities aren\u2019t interrelated. For more complex schedules, operations managers may use <span class=\"im_margin_term\"><span class=\"im_glossterm\">PERT charts<\/span><\/span>. PERT (which stands for <em class=\"im_emphasis\">Program Evaluation and Review Technique<\/em>) is designed to diagram the activities required to produce a good, specify the time required to perform each activity in the process, and organize activities in the most efficient sequence. It also identifies a <em class=\"im_emphasis\">critical path<\/em>: the sequence of activities that will entail the greatest amount of time. Figure 2, \"PERT Chart for Vermont Teddy Bear,\" below, is a PERT diagram showing the same process for producing one \u201chiker\u201d bear at Vermont Teddy Bear.\r\n\r\n[caption id=\"attachment_5925\" align=\"aligncenter\" width=\"1024\"]<img class=\"size-large wp-image-5925\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2016\/06\/17210728\/bearprocess-1024x558.jpg\" alt=\"From the start point, three paths are happening at the same time. Path 1: cut material for clothes (10 minutes), sew clothes (10 minutes), and embroider T-shirt (10 minutes). Path 2: cut fur (10 minutes), stuff and sew fur (30 minutes). Path 3: cut accessories (5 minutes), sew accessories (10 minutes). When each path\u2019s steps are completed, the paths all converge and continue on as one path. The steps after the convergence are dress bear (15 minutes), package bear (5 minutes), and ship bear (5 minutes).\" width=\"1024\" height=\"558\" \/> Figure 2. PERT Chart for Vermont Teddy Bear[\/caption]\r\n\r\n<div id=\"collins-ch11_s04_s02_f01\" class=\"im_figure im_large im_editable im_block\"><\/div>\r\nOur PERT chart shows how the activities involved in making a single bear are related. It indicates that the production process begins at the cutting station. Next, the fur that\u2019s been cut for this particular bear moves first to the stuffing and sewing stations and then to the dressing station. At the same time that its fur is moving through this sequence of steps, the bear\u2019s clothes are being cut and sewn and its T-shirt is being embroidered. Its backpack and tent accessories are also being made at the same time. Note that fur, clothes, and accessories all meet at the dressing station, where the bear is dressed and outfitted with its backpack. Finally, the finished bear is packaged and shipped to the customer\u2019s house.\r\n\r\nWhat was the critical path in this process? The path that took the longest amount of time was the sequence that included cutting, stuffing, dressing, packaging, and shipping\u2014a sequence of steps taking sixty-five minutes. If you wanted to produce a bear more quickly, you\u2019d have to save time on this path. Even if you saved the time on any of the other paths\u2014say, the sequence of steps involved in cutting, sewing, and embroidering the bear\u2019s clothes\u2014you still wouldn\u2019t finish the entire job any sooner: the finished clothes would just have to wait for the fur to be stuffed and sewn and moved to the dressing station. In other words, we can gain efficiency only by improving our performance on one or more of the activities along the critical path.\r\n<div id=\"collins-ch11_s04_s02_n01\" class=\"im_key_takeaways im_editable im_block\">\r\n<div class=\"keytakeaways\">\r\n<h3>KEY TAKEAWAYS<\/h3>\r\n<ul id=\"collins-ch11_s04_s02_l01\" class=\"im_itemizedlist\">\r\n\t<li>Gantt and PERT charts are two of the most common graphical tools used by operations managers to diagram the activities involved in producing goods.<\/li>\r\n\t<li>A Gantt chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.<\/li>\r\n\t<li>PERT charts are used to diagram the activities required to produce a good, specify the time required to perform each activity in the process, and organize activities in the most efficient sequence.<\/li>\r\n\t<li>A PERT chart identifies a critical path\u2014the sequence of activities that will entail the greatest amount of time.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n&nbsp;\r\n<h2>Check Your Understanding<\/h2>\r\nAnswer the question(s) below to see how well you understand the topics covered in this section. This short quiz does <strong>not<\/strong> count toward your grade in the class, and you can retake it an unlimited number of times.\r\n\r\nUse this quiz to check your understanding and decide whether to (1) study the previous section further or (2) move on to the next section.\r\n\r\nhttps:\/\/assessments.lumenlearning.com\/assessments\/220","rendered":"<h2 class=\"im_title im_editable im_block\">Gantt and PERT Charts<\/h2>\n<p class=\"im_title im_editable im_block\">Because they need to control the timing of all operations, managers set up <em class=\"im_emphasis\">schedules<\/em>: They select jobs to be performed during the production process, assign tasks to work groups, set timetables for the completion of tasks, and make sure that resources will be available when and where they\u2019re needed. There are a number of scheduling techniques. We\u2019ll focus on two of the most common: Gantt and PERT charts.<\/p>\n<div id=\"collins-ch11_s04_s01\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Gantt Charts<\/h3>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Gantt Charts\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/N92TOmT_Mcc?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>A <span class=\"im_margin_term\"><span class=\"im_glossterm\">Gantt chart\u2014<\/span><\/span>named after the designer Henry Gantt\u2014is an easy-to-use graphical tool that helps operations managers determine the status of projects. Let\u2019s say that you\u2019re in charge of making the \u201chiking bear\u201d that we ordered earlier from the Vermont Teddy Bear Company. Figure 1, &#8220;Gantt Chart for Vermont Teddy Bear,&#8221; below, is a Gantt chart for the production of one hundred of these bears. As you can see, it shows that several activities must be completed before the bears are dressed: the fur has to be cut, stuffed, and sewn; and the clothes and accessories must be made. Our Gantt chart tells us that by day six, all accessories and clothing have been made. The stuffing and sewing, however (which must be finished before the bears are dressed), isn\u2019t scheduled for completion until the end of day eight. As operations manager, you\u2019ll have to pay close attention to the progress of the stuffing and sewing operations to ensure that finished products are ready for shipment by their scheduled date.<\/p>\n<div id=\"attachment_5924\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5924\" class=\"size-large wp-image-5924\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2016\/06\/17210401\/teddybearchart-1024x804.jpg\" alt=\"The lot size is 100 bears. All activities are scheduled to begin at their earliest start time. Cut fur, completed on day 1 and 2. Stuff and sew fur, completed on days 3 through 6, to be completed on day 7 and 8. Cut material, completed on days 1 and 2. Sew clothes, completed on day 3 and 4. Embroider T-shirt, completed on 5 and 6. Cut accessories, completed on day 1. Sew accessories, completed on days 2 and 3. Dress bears, to be completed on days 9 through 11. Package bears, to be completed on day 12. Ship bears, to be completed o day 13.\" width=\"1024\" height=\"804\" \/><\/p>\n<p id=\"caption-attachment-5924\" class=\"wp-caption-text\">Figure 1. Gantt Chart for Vermont Teddy Bear<\/p>\n<\/div>\n<div id=\"collins-ch11_s04_s01_f01\" class=\"im_figure im_full im_medium-height im_editable im_block\"><\/div>\n<\/div>\n<div id=\"collins-ch11_s04_s02\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">PERT Charts<\/h3>\n<p>Gantt charts are useful when the production process is fairly simple and the activities aren\u2019t interrelated. For more complex schedules, operations managers may use <span class=\"im_margin_term\"><span class=\"im_glossterm\">PERT charts<\/span><\/span>. PERT (which stands for <em class=\"im_emphasis\">Program Evaluation and Review Technique<\/em>) is designed to diagram the activities required to produce a good, specify the time required to perform each activity in the process, and organize activities in the most efficient sequence. It also identifies a <em class=\"im_emphasis\">critical path<\/em>: the sequence of activities that will entail the greatest amount of time. Figure 2, &#8220;PERT Chart for Vermont Teddy Bear,&#8221; below, is a PERT diagram showing the same process for producing one \u201chiker\u201d bear at Vermont Teddy Bear.<\/p>\n<div id=\"attachment_5925\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5925\" class=\"size-large wp-image-5925\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1120\/2016\/06\/17210728\/bearprocess-1024x558.jpg\" alt=\"From the start point, three paths are happening at the same time. Path 1: cut material for clothes (10 minutes), sew clothes (10 minutes), and embroider T-shirt (10 minutes). Path 2: cut fur (10 minutes), stuff and sew fur (30 minutes). Path 3: cut accessories (5 minutes), sew accessories (10 minutes). When each path\u2019s steps are completed, the paths all converge and continue on as one path. The steps after the convergence are dress bear (15 minutes), package bear (5 minutes), and ship bear (5 minutes).\" width=\"1024\" height=\"558\" \/><\/p>\n<p id=\"caption-attachment-5925\" class=\"wp-caption-text\">Figure 2. PERT Chart for Vermont Teddy Bear<\/p>\n<\/div>\n<div id=\"collins-ch11_s04_s02_f01\" class=\"im_figure im_large im_editable im_block\"><\/div>\n<p>Our PERT chart shows how the activities involved in making a single bear are related. It indicates that the production process begins at the cutting station. Next, the fur that\u2019s been cut for this particular bear moves first to the stuffing and sewing stations and then to the dressing station. At the same time that its fur is moving through this sequence of steps, the bear\u2019s clothes are being cut and sewn and its T-shirt is being embroidered. Its backpack and tent accessories are also being made at the same time. Note that fur, clothes, and accessories all meet at the dressing station, where the bear is dressed and outfitted with its backpack. Finally, the finished bear is packaged and shipped to the customer\u2019s house.<\/p>\n<p>What was the critical path in this process? The path that took the longest amount of time was the sequence that included cutting, stuffing, dressing, packaging, and shipping\u2014a sequence of steps taking sixty-five minutes. If you wanted to produce a bear more quickly, you\u2019d have to save time on this path. Even if you saved the time on any of the other paths\u2014say, the sequence of steps involved in cutting, sewing, and embroidering the bear\u2019s clothes\u2014you still wouldn\u2019t finish the entire job any sooner: the finished clothes would just have to wait for the fur to be stuffed and sewn and moved to the dressing station. In other words, we can gain efficiency only by improving our performance on one or more of the activities along the critical path.<\/p>\n<div id=\"collins-ch11_s04_s02_n01\" class=\"im_key_takeaways im_editable im_block\">\n<div class=\"keytakeaways\">\n<h3>KEY TAKEAWAYS<\/h3>\n<ul id=\"collins-ch11_s04_s02_l01\" class=\"im_itemizedlist\">\n<li>Gantt and PERT charts are two of the most common graphical tools used by operations managers to diagram the activities involved in producing goods.<\/li>\n<li>A Gantt chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.<\/li>\n<li>PERT charts are used to diagram the activities required to produce a good, specify the time required to perform each activity in the process, and organize activities in the most efficient sequence.<\/li>\n<li>A PERT chart identifies a critical path\u2014the sequence of activities that will entail the greatest amount of time.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Check Your Understanding<\/h2>\n<p>Answer the question(s) below to see how well you understand the topics covered in this section. This short quiz does <strong>not<\/strong> count toward your grade in the class, and you can retake it an unlimited number of times.<\/p>\n<p>Use this quiz to check your understanding and decide whether to (1) study the previous section further or (2) move on to the next section.<\/p>\n<p>\t<iframe id=\"lumen_assessment_220\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=220&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_220\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-934\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Revision and adaptation. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>Provided by<\/strong>: Tidewater Community College. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>An Introduction to Business. <strong>Authored by<\/strong>: Anonymous. <strong>Provided by<\/strong>: Anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/2012books.lardbucket.org\/books\/an-introduction-to-business-v2.0\/s15-04-graphical-tools-pert-and-gantt.html\">http:\/\/2012books.lardbucket.org\/books\/an-introduction-to-business-v2.0\/s15-04-graphical-tools-pert-and-gantt.html<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>Gantt Charts. <strong>Authored by<\/strong>: MissPhilbin. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/N92TOmT_Mcc\">https:\/\/youtu.be\/N92TOmT_Mcc<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube license<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":78,"menu_order":11,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"An Introduction to 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license\"}]","CANDELA_OUTCOMES_GUID":"28e6f22c-2de5-4c13-a939-95c2d006df63","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-934","chapter","type-chapter","status-publish","hentry"],"part":91,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/users\/78"}],"version-history":[{"count":16,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/934\/revisions"}],"predecessor-version":[{"id":5926,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/934\/revisions\/5926"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/parts\/91"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapters\/934\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/media?parent=934"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/pressbooks\/v2\/chapter-type?post=934"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/contributor?post=934"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-introbusinesswmopen\/wp-json\/wp\/v2\/license?post=934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}