{"id":917,"date":"2015-09-21T05:26:11","date_gmt":"2015-09-21T05:26:11","guid":{"rendered":"https:\/\/courses.candelalearning.com\/waymakerintromarketing1xmaster\/?post_type=chapter&#038;p=917"},"modified":"2016-02-18T17:14:59","modified_gmt":"2016-02-18T17:14:59","slug":"reading-optimizing-the-marketing-mix","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/chapter\/reading-optimizing-the-marketing-mix\/","title":{"raw":"Reading: Optimizing the Marketing Mix","rendered":"Reading: Optimizing the Marketing Mix"},"content":{"raw":"<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/11\/04104617\/7004114708_65ac14303c_k.jpg\"><img class=\"wp-image-1823 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/11\/04104617\/7004114708_65ac14303c_k-1024x680.jpg\" alt=\"Photo of a lone traveler pulling her suitcase, walking through brightly colored O'Hare Airport \" width=\"450\" height=\"299\" \/><\/a>\r\n\r\nWith a clear understanding of the corporate objectives, marketers must decide\u00a0which strategies and tactics will best align with and\u00a0support them.\r\n\r\nThis is rarely a simple decision. Markets are constantly changing, and buyer behavior is very complex. The marketer must evaluate all aspects of the marketing mix and determine which combination of product, price, promotion, and distribution\u00a0will be most effective.\r\n\r\nDecisions about the marketing-mix variables are interrelated. Each of the marketing-mix variables must be coordinated with the other elements of the marketing program. Consider, for a moment, a situation in which a firm has two product alternatives (deluxe and economy), two price alternatives ($6 and $3), two promotion alternatives (advertising and coupons), and two distribution alternatives (department stores and specialty stores). Taken together, the firm has a total of sixteen possible marketing-mix combinations. Naturally, some of them will be\u00a0incompatible, such as the \"deluxe\" product and low price combination. Nevertheless, the organization must consider many of the possible alternative marketing programs. The problem is magnified by the existence of competitors. The organization must find the right combination of product, price, promotion, and distribution so that it can gain a differential advantage over its competitors. (All of the marketing mix elements will be discussed in more detail in other modules of the course.)\r\n\r\nRecall that\u00a0Southwest Airlines created a company strategy to\u00a0expand its target market to include business travelers. One of its objectives was to\u00a0grow revenue and market share to achieve specific targets by expanding into the business traveler market.\r\n\r\nWhich marketing strategies are needed to support such a\u00a0corporate strategy? To answer that, Southwest had to investigate\u00a0the four Ps:\r\n<ul>\r\n\t<li>Do we need\u00a0new products that appeal to business travelers? (Product)<\/li>\r\n\t<li>Are business travelers willing to pay a higher price point? (Price)<\/li>\r\n\t<li>How will we\u00a0communicate our\u00a0offerings to business travelers? (Promotion)<\/li>\r\n\t<li>How do business travelers book their travel? Are new distribution points needed? (Place)<\/li>\r\n<\/ul>\r\nAs you can see, these questions about the four Ps are nicely aligned with Southwest's\u00a0corporate strategy and objectives, but they're also connected to questions about\u00a0the target customer: Who is the business traveler and how does he or she define value? The optimal marketing strategy will need to include a\u00a0deep understanding of the target customer and specify how it offers\u00a0<em>unique value\u00a0<\/em>to\u00a0that customer. Southwest did that\u00a0in the ways described below:\r\n<h3>Product Strategy<\/h3>\r\nCreated a series of programs that offer\u00a0time savings and convenience for business travelers, who value those benefits above price.\r\n<h3>Pricing Strategy<\/h3>\r\nCreated add-on services that provide business travelers with time savings and convenience at a total price that is higher than what leisure travelers pay for no-frills services, but is at or slightly below competitors' prices for business fares.\r\n\r\nIn each case, the marketing strategy supports the corporate strategy, focuses on providing unique value to the target customer, and incorporates the elements of the marketing mix that can be leveraged\u00a0to\u00a0deliver that value.","rendered":"<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/11\/04104617\/7004114708_65ac14303c_k.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1823 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/11\/04104617\/7004114708_65ac14303c_k-1024x680.jpg\" alt=\"Photo of a lone traveler pulling her suitcase, walking through brightly colored O'Hare Airport\" width=\"450\" height=\"299\" \/><\/a><\/p>\n<p>With a clear understanding of the corporate objectives, marketers must decide\u00a0which strategies and tactics will best align with and\u00a0support them.<\/p>\n<p>This is rarely a simple decision. Markets are constantly changing, and buyer behavior is very complex. The marketer must evaluate all aspects of the marketing mix and determine which combination of product, price, promotion, and distribution\u00a0will be most effective.<\/p>\n<p>Decisions about the marketing-mix variables are interrelated. Each of the marketing-mix variables must be coordinated with the other elements of the marketing program. Consider, for a moment, a situation in which a firm has two product alternatives (deluxe and economy), two price alternatives ($6 and $3), two promotion alternatives (advertising and coupons), and two distribution alternatives (department stores and specialty stores). Taken together, the firm has a total of sixteen possible marketing-mix combinations. Naturally, some of them will be\u00a0incompatible, such as the &#8220;deluxe&#8221; product and low price combination. Nevertheless, the organization must consider many of the possible alternative marketing programs. The problem is magnified by the existence of competitors. The organization must find the right combination of product, price, promotion, and distribution so that it can gain a differential advantage over its competitors. (All of the marketing mix elements will be discussed in more detail in other modules of the course.)<\/p>\n<p>Recall that\u00a0Southwest Airlines created a company strategy to\u00a0expand its target market to include business travelers. One of its objectives was to\u00a0grow revenue and market share to achieve specific targets by expanding into the business traveler market.<\/p>\n<p>Which marketing strategies are needed to support such a\u00a0corporate strategy? To answer that, Southwest had to investigate\u00a0the four Ps:<\/p>\n<ul>\n<li>Do we need\u00a0new products that appeal to business travelers? (Product)<\/li>\n<li>Are business travelers willing to pay a higher price point? (Price)<\/li>\n<li>How will we\u00a0communicate our\u00a0offerings to business travelers? (Promotion)<\/li>\n<li>How do business travelers book their travel? Are new distribution points needed? (Place)<\/li>\n<\/ul>\n<p>As you can see, these questions about the four Ps are nicely aligned with Southwest&#8217;s\u00a0corporate strategy and objectives, but they&#8217;re also connected to questions about\u00a0the target customer: Who is the business traveler and how does he or she define value? The optimal marketing strategy will need to include a\u00a0deep understanding of the target customer and specify how it offers\u00a0<em>unique value\u00a0<\/em>to\u00a0that customer. Southwest did that\u00a0in the ways described below:<\/p>\n<h3>Product Strategy<\/h3>\n<p>Created a series of programs that offer\u00a0time savings and convenience for business travelers, who value those benefits above price.<\/p>\n<h3>Pricing Strategy<\/h3>\n<p>Created add-on services that provide business travelers with time savings and convenience at a total price that is higher than what leisure travelers pay for no-frills services, but is at or slightly below competitors&#8217; prices for business fares.<\/p>\n<p>In each case, the marketing strategy supports the corporate strategy, focuses on providing unique value to the target customer, and incorporates the elements of the marketing mix that can be leveraged\u00a0to\u00a0deliver that value.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-917\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Revision and adaptation. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Chapter 1: Introducing Marketing, from Introducing Marketing. <strong>Authored by<\/strong>: John Burnett. <strong>Project<\/strong>: The Global Text Project. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><li>Airport Traveler. <strong>Authored by<\/strong>: Nick Harris. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/nickharris1\/7004114708\/\">https:\/\/www.flickr.com\/photos\/nickharris1\/7004114708\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nd\/4.0\/\">CC BY-ND: Attribution-NoDerivatives<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":7,"menu_order":9,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Chapter 1: Introducing Marketing, from Introducing Marketing\",\"author\":\"John Burnett\",\"organization\":\"\",\"url\":\"\",\"project\":\"The Global Text Project\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Airport Traveler\",\"author\":\"Nick Harris\",\"organization\":\"\",\"url\":\"https:\/\/www.flickr.com\/photos\/nickharris1\/7004114708\/\",\"project\":\"\",\"license\":\"cc-by-nd\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Revision and adaptation\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"6941a6a1-b641-49fc-9100-7331f41cca9e","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-917","chapter","type-chapter","status-publish","hentry"],"part":91,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapters\/917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":28,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapters\/917\/revisions"}],"predecessor-version":[{"id":2207,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapters\/917\/revisions\/2207"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/parts\/91"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapters\/917\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/wp\/v2\/media?parent=917"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/pressbooks\/v2\/chapter-type?post=917"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/wp\/v2\/contributor?post=917"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/clinton-marketing\/wp-json\/wp\/v2\/license?post=917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}