What you’ll learn to do: describe the three levels of management and the key skills needed by managers
In this section you’ll learn about top, middle, and first-line managers and the skills needed to be successful at these different levels.
The specific things you’ll learn in this section include:
- Differentiate between the functions of top managers, middle managers, and first-line managers
- Describe technical skills in relation to management
- Describe conceptual skills in relation to management
- Describe human skills in relation to management