Learning OUTCOMES
- Write an internal critical message to another colleague.
As the workplace shifts to a more team-oriented, cross-functional environment, employees are being asked to provide feedback on colleagues on a regular basis. This can be a good thing because personal performance need not rely exclusively on the evaluation of one individual manager. Who better to provide feedback than a fellow teammate that has daily interaction with a colleague?
It does not take long to realize that providing feedback on a coworker could be uncomfortable, especially if there is criticism involved. This would be a situation in which a constructive writing strategy would be useful. Here are some guidelines to ensure that your critical comments are perceived constructively:
- Direct your comments at the behavior and not the person.
- Keep the tone of your message neutral and objective—think about how you would feel reading the same comments about yourself.
- Try to include positive behaviors as well as behavior to be improved.
- Suggest positive steps in resolving the issue.
Here are some examples of constructive criticism addressed to a co-worker.
PRACTICE QUESTIONS