{"id":139,"date":"2022-04-04T15:53:52","date_gmt":"2022-04-04T15:53:52","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/professional-integrity\/"},"modified":"2022-04-04T15:53:52","modified_gmt":"2022-04-04T15:53:52","slug":"professional-integrity","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/professional-integrity\/","title":{"raw":"Professional Integrity","rendered":"Professional Integrity"},"content":{"raw":"\n<div class=\"textbox learning-objectives\">\n<h3>Learning outcomes<\/h3>\nDiscuss the importance of professional integrity in written communication\/reports\n\n<\/div>\nConsider the earlier discussion on the CRAAP Test for evaluating sources:\n<ol>\n \t<li>Currency<\/li>\n \t<li>Relevance<\/li>\n \t<li>Authority<\/li>\n \t<li>Accuracy<\/li>\n \t<li>Purpose<\/li>\n<\/ol>\nThe test and its authors argue that for a source to be useful, it must meet criteria laid out in the above categories. The same concept applies to material you author, and the materials you submit to others in your organization.\n\nFor decision-makers or colleagues to trust the reports you write, your professional integrity, and the manner or how you go about doing your work, must be above any concern.\n\nConsider the following ethical violations in recent memory; all of which highlight the role of the individual\u2019s behavior:[footnote]Shen, Lucinda. \"<a href=\"http:\/\/fortune.com\/2017\/12\/31\/biggest-corporate-scandals-misconduct-2017-pr\/\" target=\"_blank\" rel=\"noopener\">The 10 Biggest Business Scandals of 2017<\/a>,\" <em>Fortune<\/em>. 21 Dec 2017. Web. 18 June 2018.[\/footnote]The 10 Biggest Business Scandals of 2017\n<ul>\n \t<li style=\"font-weight: 400;\">Facebook\u2019s use of your personal data, and the role of Cambridge Analytica in the 2016 US Presidential election<\/li>\n \t<li style=\"font-weight: 400;\">Wells Fargo\u2019s fake accounts, and over-charging of customers<\/li>\n \t<li style=\"font-weight: 400;\">Apple\u2019s deliberately slowed down iPhones<\/li>\n \t<li style=\"font-weight: 400;\">Melania Trump\u2019s speechwriter\u2019s use of Michelle Obama\u2019s speech<\/li>\n<\/ul>\nIn viewing the above instances, and thinking on your own role in the development of reports and other information, we can consider the concept of professional integrity to orient our thinking and action. In each of the above cases, individuals, or groups of individuals, knowingly violated reasonable ethical standards and norms. These standards are either codified in law, as is the case around copyright and use of someone\u2019s personal data, or what we could consider a common sense standard.\n\nA common sense standard is one about which we could quickly ask ourselves: \u201cWould anyone question the manner in which I\u2019m doing this work or activity?\u201d If the answer is yes, your behavior needs to adjust. In the above cases, it is clear that this did not happen.\n\nThe University of St. Andrews describes Professional Integrity, and details the following concepts as central to the idea:[footnote]University of St. Andrews. \"<a href=\"https:\/\/www.st-andrews.ac.uk\/research\/integrity-ethics\/\" target=\"_blank\" rel=\"noopener\">Professional Integrity<\/a>.\" Web. 18 June 2018.[\/footnote]\n<ul>\n \t<li style=\"font-weight: 400;\">The researcher (or business report writer), operates at the highest levels of ethical responsibility. We should take this to mean that you will do everything you can to build reports, and use information in ways that no one would ever question your conduct. Proper citation and use of others\u2019 work, care to anonymize sources\u2014especially anyone vulnerable, and safeguarding of data to ensure it is not tampered with, are all germane.<\/li>\n \t<li style=\"font-weight: 400;\">Operate and conduct yourself within your skillset. This is an interesting concept that can be difficult to think through and maintain in one\u2019s action in a busy and competitive organization. St. Andrews\u2019 here is describing a sort of intellectual honesty around what you might be qualified or unqualified to do. Bottom line: if someone asks you to do something for which you are not qualified, consider ways to turn down the project, rescope the project, or get help with the areas or pieces that are outside your skillset.<\/li>\n<\/ul>\n<div class=\"textbox tryit\">\n<h3>practice question<\/h3>\nhttps:\/\/assessments.lumenlearning.com\/assessments\/8556\n\n<\/div>\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1CjGhlgqVWByFCgi0rLNfQR_KxeI3URyUM1yyvq7thMI\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning outcomes<\/h3>\n<p>Discuss the importance of professional integrity in written communication\/reports<\/p>\n<\/div>\n<p>Consider the earlier discussion on the CRAAP Test for evaluating sources:<\/p>\n<ol>\n<li>Currency<\/li>\n<li>Relevance<\/li>\n<li>Authority<\/li>\n<li>Accuracy<\/li>\n<li>Purpose<\/li>\n<\/ol>\n<p>The test and its authors argue that for a source to be useful, it must meet criteria laid out in the above categories. The same concept applies to material you author, and the materials you submit to others in your organization.<\/p>\n<p>For decision-makers or colleagues to trust the reports you write, your professional integrity, and the manner or how you go about doing your work, must be above any concern.<\/p>\n<p>Consider the following ethical violations in recent memory; all of which highlight the role of the individual\u2019s behavior:<a class=\"footnote\" title=\"Shen, Lucinda. &quot;The 10 Biggest Business Scandals of 2017,&quot; Fortune. 21 Dec 2017. Web. 18 June 2018.\" id=\"return-footnote-139-1\" href=\"#footnote-139-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a>The 10 Biggest Business Scandals of 2017<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Facebook\u2019s use of your personal data, and the role of Cambridge Analytica in the 2016 US Presidential election<\/li>\n<li style=\"font-weight: 400;\">Wells Fargo\u2019s fake accounts, and over-charging of customers<\/li>\n<li style=\"font-weight: 400;\">Apple\u2019s deliberately slowed down iPhones<\/li>\n<li style=\"font-weight: 400;\">Melania Trump\u2019s speechwriter\u2019s use of Michelle Obama\u2019s speech<\/li>\n<\/ul>\n<p>In viewing the above instances, and thinking on your own role in the development of reports and other information, we can consider the concept of professional integrity to orient our thinking and action. In each of the above cases, individuals, or groups of individuals, knowingly violated reasonable ethical standards and norms. These standards are either codified in law, as is the case around copyright and use of someone\u2019s personal data, or what we could consider a common sense standard.<\/p>\n<p>A common sense standard is one about which we could quickly ask ourselves: \u201cWould anyone question the manner in which I\u2019m doing this work or activity?\u201d If the answer is yes, your behavior needs to adjust. In the above cases, it is clear that this did not happen.<\/p>\n<p>The University of St. Andrews describes Professional Integrity, and details the following concepts as central to the idea:<a class=\"footnote\" title=\"University of St. Andrews. &quot;Professional Integrity.&quot; Web. 18 June 2018.\" id=\"return-footnote-139-2\" href=\"#footnote-139-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\">The researcher (or business report writer), operates at the highest levels of ethical responsibility. We should take this to mean that you will do everything you can to build reports, and use information in ways that no one would ever question your conduct. Proper citation and use of others\u2019 work, care to anonymize sources\u2014especially anyone vulnerable, and safeguarding of data to ensure it is not tampered with, are all germane.<\/li>\n<li style=\"font-weight: 400;\">Operate and conduct yourself within your skillset. This is an interesting concept that can be difficult to think through and maintain in one\u2019s action in a busy and competitive organization. St. Andrews\u2019 here is describing a sort of intellectual honesty around what you might be qualified or unqualified to do. Bottom line: if someone asks you to do something for which you are not qualified, consider ways to turn down the project, rescope the project, or get help with the areas or pieces that are outside your skillset.<\/li>\n<\/ul>\n<div class=\"textbox tryit\">\n<h3>practice question<\/h3>\n<p>\t<iframe id=\"lumen_assessment_8556\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=8556&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_8556\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1CjGhlgqVWByFCgi0rLNfQR_KxeI3URyUM1yyvq7thMI\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-139\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Professional Integrity. <strong>Authored by<\/strong>: Freedom Learning Group. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-139-1\">Shen, Lucinda. \"<a href=\"http:\/\/fortune.com\/2017\/12\/31\/biggest-corporate-scandals-misconduct-2017-pr\/\" target=\"_blank\" rel=\"noopener\">The 10 Biggest Business Scandals of 2017<\/a>,\" <em>Fortune<\/em>. 21 Dec 2017. Web. 18 June 2018. <a href=\"#return-footnote-139-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-139-2\">University of St. Andrews. \"<a href=\"https:\/\/www.st-andrews.ac.uk\/research\/integrity-ethics\/\" target=\"_blank\" rel=\"noopener\">Professional Integrity<\/a>.\" Web. 18 June 2018. <a href=\"#return-footnote-139-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":395986,"menu_order":21,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Professional Integrity\",\"author\":\"Freedom Learning Group\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"da3adc51-afe4-4281-9adc-353fc7654878, bda0a0d9-1e69-4822-96fa-61c054584754","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-139","chapter","type-chapter","status-publish","hentry"],"part":118,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/139\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/118"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/139\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=139"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=139"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=139"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}