{"id":234,"date":"2022-04-04T15:56:36","date_gmt":"2022-04-04T15:56:36","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/video-communication\/"},"modified":"2022-04-04T15:56:36","modified_gmt":"2022-04-04T15:56:36","slug":"video-communication","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/video-communication\/","title":{"raw":"Video Communication","rendered":"Video Communication"},"content":{"raw":"\n<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n \t<li>Compare and contrast common tools for video communication<\/li>\n<\/ul>\n<\/div>\nThe tools and platforms available to you for video communication generally work in more or less the same ways, through the details of features and benefits will vary somewhat.\n\nTo conduct a call or meeting by video, first you must make sure you have the necessary equipment.\n<ul>\n \t<li style=\"font-weight: 400\">A camera.\n<ul>\n \t<li style=\"font-weight: 400\">Most newer computers (post-2010) have cameras built in. On laptops, the camera is usually in the center at the top of the screen.<\/li>\n \t<li style=\"font-weight: 400\">You can also purchase a separate webcam. Webcams vary widely in price, from about $20 to a couple hundred dollars. For video conferencing under normal indoor lighting conditions, a camera from the middle of the pack will do. There are lots of online reviews of webcams to help you make a choice.<\/li>\n<\/ul>\n<\/li>\n \t<li style=\"font-weight: 400\">Audio input and output. You should make sure the computer you plan to use has a working speaker, so you can hear others, and a working microphone, so others can hear you.<\/li>\n<\/ul>\nVideoconferencing is generally accomplished using a third-party application such as Skype, Zoom, WebEx or video features in a multi-featured platform like Slack or Amazon Chime.\n\n[caption id=\"attachment_2945\" align=\"alignright\" width=\"400\"]<img class=\"wp-image-2945\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/09170139\/2272959947_99b59844c5_o.png\" alt=\"A video conference.\" width=\"400\" height=\"255\"> Figure 1. Example of an ooVoo call.[\/caption]\n\nEach offers slightly different features or different ways of accessing common features. That said, when you are choosing a platform, consider the following parameters:\n<ul>\n \t<li style=\"font-weight: 400\">Is this a presentation mostly led by one person or a collaborative meeting? If attention is going to be on mostly one person, consider how the video windows are arranged. Figure 1 shows a collaborative meeting with all of the participants\u2019 images the same size. Figure 2 shows a meeting in which the dark haired woman is leading and therefore has the largest picture.<\/li>\n \t<li style=\"font-weight: 400\">Will the video be used only to see each other\u2019s faces or to show products, samples, or demos? If you\u2019re just looking at faces, most platforms will work just fine. If you are showing or demonstrating products, you may want to seek out the platform with the highest resolution image so that participants can follow without any pixelation or loss of sharpness.<\/li>\n \t<li style=\"font-weight: 400\">Does the audio sync well with the image? Some older platforms can have issues with the image getting ahead of the sound. This is distracting to watch and can lead to people unintentionally interrupting or talking over each other.<\/li>\n \t<li style=\"font-weight: 400\">Does it work well on tablets and smartphones as well as on computers? Can participants switch among devices if needed?<\/li>\n<\/ul>\n[caption id=\"attachment_3447\" align=\"aligncenter\" width=\"942\"]<img class=\"wp-image-3447 size-full\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/26212619\/Laptop_NEW-e1524778005997.png\" alt=\"A laptop showing a video conference going on.\" width=\"942\" height=\"577\"> Figure 2. Video conferencing with a lead.[\/caption]\n\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\nhttps:\/\/assessments.lumenlearning.com\/assessments\/8627\n\n<\/div>\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1dletopaO_adx9v4vr6NDNtHxyZ9-MoEQ11zXc21yc8I\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Compare and contrast common tools for video communication<\/li>\n<\/ul>\n<\/div>\n<p>The tools and platforms available to you for video communication generally work in more or less the same ways, through the details of features and benefits will vary somewhat.<\/p>\n<p>To conduct a call or meeting by video, first you must make sure you have the necessary equipment.<\/p>\n<ul>\n<li style=\"font-weight: 400\">A camera.\n<ul>\n<li style=\"font-weight: 400\">Most newer computers (post-2010) have cameras built in. On laptops, the camera is usually in the center at the top of the screen.<\/li>\n<li style=\"font-weight: 400\">You can also purchase a separate webcam. Webcams vary widely in price, from about $20 to a couple hundred dollars. For video conferencing under normal indoor lighting conditions, a camera from the middle of the pack will do. There are lots of online reviews of webcams to help you make a choice.<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\">Audio input and output. You should make sure the computer you plan to use has a working speaker, so you can hear others, and a working microphone, so others can hear you.<\/li>\n<\/ul>\n<p>Videoconferencing is generally accomplished using a third-party application such as Skype, Zoom, WebEx or video features in a multi-featured platform like Slack or Amazon Chime.<\/p>\n<div id=\"attachment_2945\" style=\"width: 410px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2945\" class=\"wp-image-2945\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/09170139\/2272959947_99b59844c5_o.png\" alt=\"A video conference.\" width=\"400\" height=\"255\" \/><\/p>\n<p id=\"caption-attachment-2945\" class=\"wp-caption-text\">Figure 1. Example of an ooVoo call.<\/p>\n<\/div>\n<p>Each offers slightly different features or different ways of accessing common features. That said, when you are choosing a platform, consider the following parameters:<\/p>\n<ul>\n<li style=\"font-weight: 400\">Is this a presentation mostly led by one person or a collaborative meeting? If attention is going to be on mostly one person, consider how the video windows are arranged. Figure 1 shows a collaborative meeting with all of the participants\u2019 images the same size. Figure 2 shows a meeting in which the dark haired woman is leading and therefore has the largest picture.<\/li>\n<li style=\"font-weight: 400\">Will the video be used only to see each other\u2019s faces or to show products, samples, or demos? If you\u2019re just looking at faces, most platforms will work just fine. If you are showing or demonstrating products, you may want to seek out the platform with the highest resolution image so that participants can follow without any pixelation or loss of sharpness.<\/li>\n<li style=\"font-weight: 400\">Does the audio sync well with the image? Some older platforms can have issues with the image getting ahead of the sound. This is distracting to watch and can lead to people unintentionally interrupting or talking over each other.<\/li>\n<li style=\"font-weight: 400\">Does it work well on tablets and smartphones as well as on computers? Can participants switch among devices if needed?<\/li>\n<\/ul>\n<div id=\"attachment_3447\" style=\"width: 952px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3447\" class=\"wp-image-3447 size-full\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/26212619\/Laptop_NEW-e1524778005997.png\" alt=\"A laptop showing a video conference going on.\" width=\"942\" height=\"577\" \/><\/p>\n<p id=\"caption-attachment-3447\" class=\"wp-caption-text\">Figure 2. Video conferencing with a lead.<\/p>\n<\/div>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"lumen_assessment_8627\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=8627&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_8627\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1dletopaO_adx9v4vr6NDNtHxyZ9-MoEQ11zXc21yc8I\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-234\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Video Communication. <strong>Authored by<\/strong>: Barbara Egel. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>My ooVoo Day With... John Wall. <strong>Authored by<\/strong>: Larry Kless. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/klessblog\/2272959947\/\">https:\/\/www.flickr.com\/photos\/klessblog\/2272959947\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Laptop Video Conferencing. <strong>Authored by<\/strong>: Spirit DSP. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/commons.wikimedia.org\/wiki\/File:Laptop_NEW.png\">https:\/\/commons.wikimedia.org\/wiki\/File:Laptop_NEW.png<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":395986,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Video Communication\",\"author\":\"Barbara Egel\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"My ooVoo Day With... John Wall\",\"author\":\"Larry Kless\",\"organization\":\"\",\"url\":\"https:\/\/www.flickr.com\/photos\/klessblog\/2272959947\/\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Laptop Video Conferencing\",\"author\":\"Spirit DSP\",\"organization\":\"\",\"url\":\"https:\/\/commons.wikimedia.org\/wiki\/File:Laptop_NEW.png\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"441cb9bb86a1418ba642c3b14c00dd0d, c4164a76917f4e418f7c5fb371aca1ac","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-234","chapter","type-chapter","status-publish","hentry"],"part":230,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/234\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/230"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/234\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=234"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=234"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=234"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}