{"id":257,"date":"2022-04-04T15:56:41","date_gmt":"2022-04-04T15:56:41","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/one-on-one-web-sharing-calls\/"},"modified":"2022-04-04T15:56:41","modified_gmt":"2022-04-04T15:56:41","slug":"one-on-one-web-sharing-calls","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/one-on-one-web-sharing-calls\/","title":{"raw":"One-on-One Web Sharing Calls","rendered":"One-on-One Web Sharing Calls"},"content":{"raw":"\n<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n \t<li>Explain when to use web sharing tools in a business context<\/li>\n<\/ul>\n<\/div>\nIn a planned call with a specific agenda, you will know in advance whether you want to share your screen with your colleague, so you can prepare for it by sending them connection information and making sure they have the right app at the ready. However, once you and your team are comfortable with your web sharing app of choice, it\u2019s pretty easy to share your screen, even during calls when you hadn\u2019t planned to.\n\nWhen you're screen sharing, there are some etiquette tips you should follow:\n<ul>\n \t<li style=\"font-weight: 400\">Make sure you have the correct file or site open before the call starts. It\u2019s impolite to keep your teammate waiting while your Excel or PowerPoint revs up.<\/li>\n \t<li style=\"font-weight: 400\">Close any unnecessary tabs in your browser and tidy up your desktop. Remember that the people sharing your screen can see your <em>whole<\/em> screen, including that sensitive email\u2014or the fact that you have Facebook and OKCupid tabs open and your desktop image is you in a gorilla costume.<\/li>\n<\/ul>\nA major challenge with screensharing is that the person you\u2019re sharing with can\u2019t see your physical gestures. In person, you would simply point at the things on your screen that you want your colleague to focus on. When you\u2019re screensharing, you have to do a lot more talking. Let\u2019s look at a typical PowerPoint slide.\n\n<img class=\"alignnone wp-image-3040 size-large\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/10225133\/Pie-chart-slide-1024x576.png\" alt=\"A typical powerpoint slide. The page is titled Sales Breakout, Q2. To the left is a pie chart depicting relative amount of sales of each item (sportswear, shoes, clearance, outerwear, accessories). At the top is a line graph titled &quot;Last Four Quarters by Store Type&quot;. Near the bottom is a bullet list titled &quot;Key Differences Over Q1&quot;. \" width=\"1024\" height=\"576\">\n\nAs you are talking through this very busy slide, you really need to narrate the navigation of the slide out loud. You might take your listener through it like this:\n<div>\n<table>\n<thead>\n<tr>\n<th style=\"width: 40%\">Goal<\/th>\n<th style=\"width: 60%\">Dialogue<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"width: 173px\">Tell them what the slide is about overall. Make sure you have a slide title that means something.<\/td>\n<td style=\"width: 531px\">\u201cThis slide is a summary of the second quarter, breaking out sales in a couple of different ways.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Help them navigate around the slide by using directional language.<\/td>\n<td style=\"width: 531px\">\u201cLet\u2019s look at the pie chart on the left first. This chart shows the breakout in sales by category. As you can see, the green slice, Sportswear, is still our biggest-selling category, but Shoes, the yellow piece, is way up, and Accessories, in dark green on the left side of the chart, is holding steady.\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">If the content is complicated, you may want to pause for questions before moving on, but be specific that you\u2019re just taking questions on one area.<\/td>\n<td style=\"width: 531px\">\u201cAny questions about the pie chart or what it means before I move on?\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Clearly signal when you\u2019ve moved on to another part of the slide.<\/td>\n<td style=\"width: 531px\">\u201cNow let\u2019s look at the graph at the top right. This shows quarterly sales in millions by store type. As you can see, all our channels are on an uptick for Q2. A stores and B stores\u2014the orange and gray lines\u2014did pretty well, especially at the holidays. There was a little dip after the post-Christmas sales, but they\u2019re back up again in Q2. Online sales\u2014the yellow line\u2014were reliable, but they\u2019re really taking off with the new spring and summer offerings.\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Signal when you\u2019re wrapping up.<\/td>\n<td style=\"width: 531px\">\u201cLet\u2019s look at the bullet points on the bottom right where I\u2019ve summarized some of the key factors affecting sales in Q2. . .\u201d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3>If you\u2019re sharing a spreadsheet . . .<\/h3>\nWhen sharing a spreadsheet, you should be sure to do the following:\n<ul>\n \t<li style=\"font-weight: 400\">Take some time before the call to highlight key cells with color to help with navigation. That way, you can say things like, \u201cWe\u2019re done with the yellow rows now, and if no one has any questions, we\u2019ll turn to the green rows,\u201d or \u201cI can send you the full spreadsheet later, but what\u2019s important for now are the cells outlined in red.\u201d<\/li>\n \t<li style=\"font-weight: 400\">Be sure to establish what the rows and columns represent, as in, \u201cThe rows are the weeks in the fiscal year. The pink columns represent sales by category in dollars. The blue columns represent sales by category in units. Column J is the total of all categories in dollars, and Column K is the total units.\u201d<\/li>\n \t<li style=\"font-weight: 400\">Use the numbers and letters for rows and columns to help with navigation.<\/li>\n \t<li style=\"font-weight: 400\">During the call, use your screen Zoom function to zero in on the areas that are relevant to the conversation.<\/li>\n<\/ul>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3>If you are sharing a Word document . . .<\/h3>\nWhen sharing a Word document, you should be sure to do the following:\n<ul>\n \t<li style=\"font-weight: 400\">In many ways, this is the trickiest, so ask yourself whether a screen sharing call is really the way to do it. Word documents are hard because they\u2019re usually just text with no particular landmarks to help with navigation.<\/li>\n \t<li style=\"font-weight: 400\">If you absolutely must go over a Word doc using screen sharing, prep the document beforehand with color or section headers to make navigation easier.<\/li>\n<\/ul>\n<\/div>\nThese tips may seem exhausting or elementary, but remember how distracted people can be in remote meetings. If someone zones out for even a minute, they can get seriously lost and confused about what you\u2019re discussing. Thus whatever navigation signposts you can use will be helpful to both of you.\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\nhttps:\/\/assessments.lumenlearning.com\/assessments\/8646\n\n<\/div>\nAdditional features you can use in screen sharing apps really depend on the individual app.\n\nMost allow you to switch among the screens of the people on the call, so if Lanie needs to see Dave\u2019s screen for a minute and then switch back to her own, just a couple of clicks can make that happen. In more sophisticated virtual environments like Amazon Chime and Slack, it\u2019s possible to mark up or edit the screen you see, even if it isn\u2019t your own. A touchscreen may be required for some of these functions.\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1HaLy1DQXD5d675y8bgFj1mab0V7eVIWKbCc6MLZ7g98\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Explain when to use web sharing tools in a business context<\/li>\n<\/ul>\n<\/div>\n<p>In a planned call with a specific agenda, you will know in advance whether you want to share your screen with your colleague, so you can prepare for it by sending them connection information and making sure they have the right app at the ready. However, once you and your team are comfortable with your web sharing app of choice, it\u2019s pretty easy to share your screen, even during calls when you hadn\u2019t planned to.<\/p>\n<p>When you&#8217;re screen sharing, there are some etiquette tips you should follow:<\/p>\n<ul>\n<li style=\"font-weight: 400\">Make sure you have the correct file or site open before the call starts. It\u2019s impolite to keep your teammate waiting while your Excel or PowerPoint revs up.<\/li>\n<li style=\"font-weight: 400\">Close any unnecessary tabs in your browser and tidy up your desktop. Remember that the people sharing your screen can see your <em>whole<\/em> screen, including that sensitive email\u2014or the fact that you have Facebook and OKCupid tabs open and your desktop image is you in a gorilla costume.<\/li>\n<\/ul>\n<p>A major challenge with screensharing is that the person you\u2019re sharing with can\u2019t see your physical gestures. In person, you would simply point at the things on your screen that you want your colleague to focus on. When you\u2019re screensharing, you have to do a lot more talking. Let\u2019s look at a typical PowerPoint slide.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3040 size-large\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/10225133\/Pie-chart-slide-1024x576.png\" alt=\"A typical powerpoint slide. The page is titled Sales Breakout, Q2. To the left is a pie chart depicting relative amount of sales of each item (sportswear, shoes, clearance, outerwear, accessories). At the top is a line graph titled &quot;Last Four Quarters by Store Type&quot;. Near the bottom is a bullet list titled &quot;Key Differences Over Q1&quot;.\" width=\"1024\" height=\"576\" \/><\/p>\n<p>As you are talking through this very busy slide, you really need to narrate the navigation of the slide out loud. You might take your listener through it like this:<\/p>\n<div>\n<table>\n<thead>\n<tr>\n<th style=\"width: 40%\">Goal<\/th>\n<th style=\"width: 60%\">Dialogue<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"width: 173px\">Tell them what the slide is about overall. Make sure you have a slide title that means something.<\/td>\n<td style=\"width: 531px\">\u201cThis slide is a summary of the second quarter, breaking out sales in a couple of different ways.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Help them navigate around the slide by using directional language.<\/td>\n<td style=\"width: 531px\">\u201cLet\u2019s look at the pie chart on the left first. This chart shows the breakout in sales by category. As you can see, the green slice, Sportswear, is still our biggest-selling category, but Shoes, the yellow piece, is way up, and Accessories, in dark green on the left side of the chart, is holding steady.\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">If the content is complicated, you may want to pause for questions before moving on, but be specific that you\u2019re just taking questions on one area.<\/td>\n<td style=\"width: 531px\">\u201cAny questions about the pie chart or what it means before I move on?\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Clearly signal when you\u2019ve moved on to another part of the slide.<\/td>\n<td style=\"width: 531px\">\u201cNow let\u2019s look at the graph at the top right. This shows quarterly sales in millions by store type. As you can see, all our channels are on an uptick for Q2. A stores and B stores\u2014the orange and gray lines\u2014did pretty well, especially at the holidays. There was a little dip after the post-Christmas sales, but they\u2019re back up again in Q2. Online sales\u2014the yellow line\u2014were reliable, but they\u2019re really taking off with the new spring and summer offerings.\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 173px\">Signal when you\u2019re wrapping up.<\/td>\n<td style=\"width: 531px\">\u201cLet\u2019s look at the bullet points on the bottom right where I\u2019ve summarized some of the key factors affecting sales in Q2. . .\u201d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3>If you\u2019re sharing a spreadsheet . . .<\/h3>\n<p>When sharing a spreadsheet, you should be sure to do the following:<\/p>\n<ul>\n<li style=\"font-weight: 400\">Take some time before the call to highlight key cells with color to help with navigation. That way, you can say things like, \u201cWe\u2019re done with the yellow rows now, and if no one has any questions, we\u2019ll turn to the green rows,\u201d or \u201cI can send you the full spreadsheet later, but what\u2019s important for now are the cells outlined in red.\u201d<\/li>\n<li style=\"font-weight: 400\">Be sure to establish what the rows and columns represent, as in, \u201cThe rows are the weeks in the fiscal year. The pink columns represent sales by category in dollars. The blue columns represent sales by category in units. Column J is the total of all categories in dollars, and Column K is the total units.\u201d<\/li>\n<li style=\"font-weight: 400\">Use the numbers and letters for rows and columns to help with navigation.<\/li>\n<li style=\"font-weight: 400\">During the call, use your screen Zoom function to zero in on the areas that are relevant to the conversation.<\/li>\n<\/ul>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3>If you are sharing a Word document . . .<\/h3>\n<p>When sharing a Word document, you should be sure to do the following:<\/p>\n<ul>\n<li style=\"font-weight: 400\">In many ways, this is the trickiest, so ask yourself whether a screen sharing call is really the way to do it. Word documents are hard because they\u2019re usually just text with no particular landmarks to help with navigation.<\/li>\n<li style=\"font-weight: 400\">If you absolutely must go over a Word doc using screen sharing, prep the document beforehand with color or section headers to make navigation easier.<\/li>\n<\/ul>\n<\/div>\n<p>These tips may seem exhausting or elementary, but remember how distracted people can be in remote meetings. If someone zones out for even a minute, they can get seriously lost and confused about what you\u2019re discussing. Thus whatever navigation signposts you can use will be helpful to both of you.<\/p>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"lumen_assessment_8646\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=8646&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_8646\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<p>Additional features you can use in screen sharing apps really depend on the individual app.<\/p>\n<p>Most allow you to switch among the screens of the people on the call, so if Lanie needs to see Dave\u2019s screen for a minute and then switch back to her own, just a couple of clicks can make that happen. In more sophisticated virtual environments like Amazon Chime and Slack, it\u2019s possible to mark up or edit the screen you see, even if it isn\u2019t your own. A touchscreen may be required for some of these functions.<\/p>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1HaLy1DQXD5d675y8bgFj1mab0V7eVIWKbCc6MLZ7g98\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-257\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>One-on-One Web Sharing Calls. <strong>Authored by<\/strong>: Barbara Egel. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":395986,"menu_order":27,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"One-on-One Web Sharing Calls\",\"author\":\"Barbara Egel\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"44dff82d55f94c64a516697f23f4e2d0, da746bbe00ec472a9f0a5ea6b93ec18d","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-257","chapter","type-chapter","status-publish","hentry"],"part":230,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/257\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/230"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/257\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=257"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=257"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=257"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}