{"id":277,"date":"2022-04-04T15:56:46","date_gmt":"2022-04-04T15:56:46","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/sales-and-events\/"},"modified":"2022-04-04T15:56:46","modified_gmt":"2022-04-04T15:56:46","slug":"sales-and-events","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/sales-and-events\/","title":{"raw":"Sales and Events","rendered":"Sales and Events"},"content":{"raw":"\n<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\nUse social media to announce a sale or event\n\n<\/div>\n<h2>Advertising a Sale<\/h2>\nConsiderations for announcing a sale or event are similar to announcing new products or services. You want to create interest and excitement around the sale. You can do this by either spotlighting the size of the sale or savings, or highlighting the reason for the sale: for example, you can highlight a big fifty percent off blow-out sale or you can highlight back-to-school savings.\n\nOf course, these aren't the only types of sales, but these are the typical ways you would frame a sale.\n<div class=\"textbox examples\">\n<h3>Patagonia<\/h3>\nPerhaps one of the biggest sales of the year is any company's Black Friday sale. Sales have begun starting earlier and earlier (with some \"Black Friday Sales\" starting over a week before Thanksgiving) as companies attempt to outdo each other in this sales space every year. In 2016, Patagonia, an outdoor clothing store, pledged to donate all sales made on Black Friday to environmental groups:\n\nhttps:\/\/twitter.com\/patagonia\/status\/800723594179411968\n\nThis tweet emphasizes that while they're donating 100% during their Black Friday event, they also donate 1% of their daily revenue every other day of the year. Since their target customer base is made up of people who enjoy outdoor activities (and thus typically want to help preserve the environment), this tactic proved very successful for Patagonia.\n\nThat Black Friday, they brought in $10 million in sales (five times their expected revenue of $2 million), and they did, in fact donate all the proceeds.[footnote]Kavilanz, Parjia. \"<a href=\"https:\/\/money.cnn.com\/2016\/11\/29\/technology\/patagonia-black-friday-donation-10-million\/index.html\" target=\"_blank\" rel=\"noopener\">Patagonia's Black Friday sales hit $10 million -- and will donate it all<\/a>.\" <em>CNN Tech<\/em>. 29 Nov 2016. Web. 10 July 218.[\/footnote]\n\n<\/div>\n<div class=\"textbox tryit\">\n<h3>PRactice Question<\/h3>\nhttps:\/\/assessments.lumenlearning.com\/assessments\/8659\n\n<\/div>\n<h2>Features to Increase Sales<\/h2>\nThere are, however, some unique features of various platforms that can help promote a sale or event. One such key feature is embedding a \u201cbuy\u201d or similar button or link in a social media message. While some platforms, most notably Facebook, have&nbsp;<a href=\"https:\/\/digiday.com\/media\/buy-buttons-struggle\/\" target=\"_blank\" rel=\"noopener\">actually killed its buy button<\/a>, Pinterest\u2019s is alive and well.\n<ul>\n \t<li style=\"font-weight: 400;\">These buttons or links make it easy to buy right from your social channels<\/li>\n \t<li style=\"font-weight: 400;\">Consider \u201cpro\u201d or paid accounts where you can link a buy button or feature into your post<\/li>\n<\/ul>\nVisit <a href=\"https:\/\/help.pinterest.com\/en\/business\/article\/shop-the-look-product-tagging\" target=\"_blank\" rel=\"noopener\">Pinterest's tutorial for building \u201cproduct pins.\u201d<\/a> The process is relatively simple, and it\u2019s worthwhile to emphasize the ease of Pinterest\u2019s platform. From their website:[footnote]<a href=\"https:\/\/help.pinterest.com\/en\/business\/article\/shop-the-look-product-tagging\" target=\"_blank\" rel=\"noopener\">\"Shop the Look: Product Tagging.\"<\/a> Pinterest Help Center. Accessed 9 October 2019.[\/footnote]\n<blockquote>To create a Buyable Pin from scratch, just follow the standard Pin creation process. As long as the Pin\u2019s URL points to a product detail page at your online store, the Pin will activate as a Buyable Pin.<\/blockquote>\nInterestingly, buy buttons are somewhat controversial and haven\u2019t necessarily been successful on all social media platforms:[footnote]Malone, Matt. \"<a href=\"https:\/\/www.gravitatedesign.com\/blog\/what-are-social-buy-buttons\/\" target=\"_blank\" rel=\"noopener\">What Are Social Buy Buttons?<\/a>\" <em>Gravitate Design<\/em>. 10 Apr 2017. Web. 10 July 2018.[\/footnote]\n<blockquote>A study by the University of Massachusetts Dartmouth reported that only 35% of millennials were likely to use buy buttons on Facebook and just 24% were likely to use buy buttons on Twitter. As of now [March 2017] both Facebook and Twitter have decided to drop social buy buttons altogether.<\/blockquote>\nAssuming your audience has a Millennial or Generation Z component, and especially if that also cross-references to a female audience, using Pinterest\u2019s and Snapchat\u2019s buy features is probably a wise move. Snapchat\u2019s percentage in the above graphic is small, but this data was taken in 2016. In a more recent 2018 article on prominent social media watcher Mashable, they argue that Snapchat\u2019s brand and buy filters are that platform\u2019s strongest feature:[footnote]Bell, Karissa. \"<a href=\"https:\/\/mashable.com\/2018\/04\/18\/snapchat-shoppable-ar-lenses-strategy\" target=\"_blank\" rel=\"noopener\">Snapchat just proved why lenses are a bigger deal than Stories<\/a>.\" <em>Mashable<\/em>. 18 Apr 2018. Web. 10 July 2018.[\/footnote]\n<blockquote>[Snapchat] launched a new form of branded lenses called \"shoppable\" lenses . . . , which allow brands to apply buy buttons and prompts to install ads directly into a lens. Think of it as Snapchat's version of Instagram's \"buy now\" ads.<\/blockquote>\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1HK7YIKqPm7PPbgtKggOM7rqbtCmsxeEfIdL1Xm7ThVg\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<p>Use social media to announce a sale or event<\/p>\n<\/div>\n<h2>Advertising a Sale<\/h2>\n<p>Considerations for announcing a sale or event are similar to announcing new products or services. You want to create interest and excitement around the sale. You can do this by either spotlighting the size of the sale or savings, or highlighting the reason for the sale: for example, you can highlight a big fifty percent off blow-out sale or you can highlight back-to-school savings.<\/p>\n<p>Of course, these aren&#8217;t the only types of sales, but these are the typical ways you would frame a sale.<\/p>\n<div class=\"textbox examples\">\n<h3>Patagonia<\/h3>\n<p>Perhaps one of the biggest sales of the year is any company&#8217;s Black Friday sale. Sales have begun starting earlier and earlier (with some &#8220;Black Friday Sales&#8221; starting over a week before Thanksgiving) as companies attempt to outdo each other in this sales space every year. In 2016, Patagonia, an outdoor clothing store, pledged to donate all sales made on Black Friday to environmental groups:<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">This Black Friday we\u2019re donating 100% of sales to grassroots environmental groups. <a href=\"https:\/\/twitter.com\/hashtag\/LoveOurPlanet?src=hash&amp;ref_src=twsrc%5Etfw\">#LoveOurPlanet<\/a>: <a href=\"https:\/\/t.co\/6NgxQit5SJ\">https:\/\/t.co\/6NgxQit5SJ<\/a> <a href=\"https:\/\/t.co\/fK8TNCAjdB\">pic.twitter.com\/fK8TNCAjdB<\/a><\/p>\n<p>&mdash; Patagonia (@patagonia) <a href=\"https:\/\/twitter.com\/patagonia\/status\/800723594179411968?ref_src=twsrc%5Etfw\">November 21, 2016<\/a><\/p><\/blockquote>\n<p><script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>This tweet emphasizes that while they&#8217;re donating 100% during their Black Friday event, they also donate 1% of their daily revenue every other day of the year. Since their target customer base is made up of people who enjoy outdoor activities (and thus typically want to help preserve the environment), this tactic proved very successful for Patagonia.<\/p>\n<p>That Black Friday, they brought in $10 million in sales (five times their expected revenue of $2 million), and they did, in fact donate all the proceeds.<a class=\"footnote\" title=\"Kavilanz, Parjia. &quot;Patagonia's Black Friday sales hit $10 million -- and will donate it all.&quot; CNN Tech. 29 Nov 2016. Web. 10 July 218.\" id=\"return-footnote-277-1\" href=\"#footnote-277-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/p>\n<\/div>\n<div class=\"textbox tryit\">\n<h3>PRactice Question<\/h3>\n<p>\t<iframe id=\"lumen_assessment_8659\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=8659&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_8659\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Features to Increase Sales<\/h2>\n<p>There are, however, some unique features of various platforms that can help promote a sale or event. One such key feature is embedding a \u201cbuy\u201d or similar button or link in a social media message. While some platforms, most notably Facebook, have&nbsp;<a href=\"https:\/\/digiday.com\/media\/buy-buttons-struggle\/\" target=\"_blank\" rel=\"noopener\">actually killed its buy button<\/a>, Pinterest\u2019s is alive and well.<\/p>\n<ul>\n<li style=\"font-weight: 400;\">These buttons or links make it easy to buy right from your social channels<\/li>\n<li style=\"font-weight: 400;\">Consider \u201cpro\u201d or paid accounts where you can link a buy button or feature into your post<\/li>\n<\/ul>\n<p>Visit <a href=\"https:\/\/help.pinterest.com\/en\/business\/article\/shop-the-look-product-tagging\" target=\"_blank\" rel=\"noopener\">Pinterest&#8217;s tutorial for building \u201cproduct pins.\u201d<\/a> The process is relatively simple, and it\u2019s worthwhile to emphasize the ease of Pinterest\u2019s platform. From their website:<a class=\"footnote\" title=\"&quot;Shop the Look: Product Tagging.&quot; Pinterest Help Center. Accessed 9 October 2019.\" id=\"return-footnote-277-2\" href=\"#footnote-277-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/p>\n<blockquote><p>To create a Buyable Pin from scratch, just follow the standard Pin creation process. As long as the Pin\u2019s URL points to a product detail page at your online store, the Pin will activate as a Buyable Pin.<\/p><\/blockquote>\n<p>Interestingly, buy buttons are somewhat controversial and haven\u2019t necessarily been successful on all social media platforms:<a class=\"footnote\" title=\"Malone, Matt. &quot;What Are Social Buy Buttons?&quot; Gravitate Design. 10 Apr 2017. Web. 10 July 2018.\" id=\"return-footnote-277-3\" href=\"#footnote-277-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/p>\n<blockquote><p>A study by the University of Massachusetts Dartmouth reported that only 35% of millennials were likely to use buy buttons on Facebook and just 24% were likely to use buy buttons on Twitter. As of now [March 2017] both Facebook and Twitter have decided to drop social buy buttons altogether.<\/p><\/blockquote>\n<p>Assuming your audience has a Millennial or Generation Z component, and especially if that also cross-references to a female audience, using Pinterest\u2019s and Snapchat\u2019s buy features is probably a wise move. Snapchat\u2019s percentage in the above graphic is small, but this data was taken in 2016. In a more recent 2018 article on prominent social media watcher Mashable, they argue that Snapchat\u2019s brand and buy filters are that platform\u2019s strongest feature:<a class=\"footnote\" title=\"Bell, Karissa. &quot;Snapchat just proved why lenses are a bigger deal than Stories.&quot; Mashable. 18 Apr 2018. Web. 10 July 2018.\" id=\"return-footnote-277-4\" href=\"#footnote-277-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/p>\n<blockquote><p>[Snapchat] launched a new form of branded lenses called &#8220;shoppable&#8221; lenses . . . , which allow brands to apply buy buttons and prompts to install ads directly into a lens. Think of it as Snapchat&#8217;s version of Instagram&#8217;s &#8220;buy now&#8221; ads.<\/p><\/blockquote>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1HK7YIKqPm7PPbgtKggOM7rqbtCmsxeEfIdL1Xm7ThVg\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-277\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Sales and Events. <strong>Authored by<\/strong>: Freedom Learning Group. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-277-1\">Kavilanz, Parjia. \"<a href=\"https:\/\/money.cnn.com\/2016\/11\/29\/technology\/patagonia-black-friday-donation-10-million\/index.html\" target=\"_blank\" rel=\"noopener\">Patagonia's Black Friday sales hit $10 million -- and will donate it all<\/a>.\" <em>CNN Tech<\/em>. 29 Nov 2016. Web. 10 July 218. <a href=\"#return-footnote-277-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-277-2\"><a href=\"https:\/\/help.pinterest.com\/en\/business\/article\/shop-the-look-product-tagging\" target=\"_blank\" rel=\"noopener\">\"Shop the Look: Product Tagging.\"<\/a> Pinterest Help Center. Accessed 9 October 2019. <a href=\"#return-footnote-277-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-277-3\">Malone, Matt. \"<a href=\"https:\/\/www.gravitatedesign.com\/blog\/what-are-social-buy-buttons\/\" target=\"_blank\" rel=\"noopener\">What Are Social Buy Buttons?<\/a>\" <em>Gravitate Design<\/em>. 10 Apr 2017. Web. 10 July 2018. <a href=\"#return-footnote-277-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-277-4\">Bell, Karissa. \"<a href=\"https:\/\/mashable.com\/2018\/04\/18\/snapchat-shoppable-ar-lenses-strategy\" target=\"_blank\" rel=\"noopener\">Snapchat just proved why lenses are a bigger deal than Stories<\/a>.\" <em>Mashable<\/em>. 18 Apr 2018. Web. 10 July 2018. <a href=\"#return-footnote-277-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":395986,"menu_order":15,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Sales and Events\",\"author\":\"Freedom Learning Group\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"e562d052-a932-4bee-ab93-9ee455391dc9, 43502f23-2a8e-4dc5-a2ac-c8aa30c4dcf0","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-277","chapter","type-chapter","status-publish","hentry"],"part":262,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/277\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/262"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/277\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=277"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=277"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=277"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}