{"id":288,"date":"2022-04-04T15:56:49","date_gmt":"2022-04-04T15:56:49","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/short-informative-messages\/"},"modified":"2022-04-04T15:56:49","modified_gmt":"2022-04-04T15:56:49","slug":"short-informative-messages","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/short-informative-messages\/","title":{"raw":"Short Informative Messages","rendered":"Short Informative Messages"},"content":{"raw":"\n<div class=\"textbox learning-objectives\">\n<h3>Learning OUTCOMES<\/h3>\n<ul>\n \t<li>Write a short informative message.<\/li>\n<\/ul>\n<\/div>\nShort, informative messages can take a variety of forms. For example, a quick communication to a teammate can utilize IM technology and provide a vehicle for a quick response. These messages tend to be more conversational in structure and resemble a chat more than an email or other document (Figure 1).\n\n[caption id=\"attachment_6753\" align=\"aligncenter\" width=\"2047\"]<img class=\"size-full wp-image-6753\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/05\/08215928\/SlackConvo_update.png\" alt=\"Screenshot of an online chat conversation between two coworkers discussing an upcoming event. Coworker 1: Hey were you able to get a count of who's available to come to the summit next month? Coworker 2: Yep! Everyone'es answered the Google form I sent out. Here's the results (file is shared). Coworker 1: Perfect! Oh good! It looks like most people can come. Thanks so much for getting this info! Coworker 2: No problem! Always happy to help. The next party planning meeting is on Thursday, right? Coworker 1: Yep! See you then!\" width=\"2047\" height=\"926\"> Figure 1. A chat conversation between two coworkers discussing attendance of a future summit.[\/caption]\n\nAnother form of a short informative message could be a Twitter message, or tweet. Tweets are better for communicating with larger audiences, possibly external as well; in fact, one of the primary uses of Twitter (by companies) is advertising and promoting their brands. (We discussed Twitter in more depth in Module 10: Social Media.)\n\nIf the situation requires a more formal approach for your message, sending an email is usually more appropriate. In this example, the communication is being sent to a company executive from a subordinate.\n<div class=\"textbox shaded\">\n\nTo: Dave McCann\n\nCC:\n\nSubject: Change Of Plans (the customer wants to meet before lunch tomorrow)\n\nFrom: Jon Parks\n\n&nbsp;\n\nGood morning Dave,\n\nOur contact just sent me a message requesting that we meet in their lobby at 11:00 am instead of meeting for lunch at 12. Will that work for your schedule?\n\n&nbsp;\n\nThank you,\n\n&nbsp;\n\nJon\n\n&nbsp;\n\nJon Parks\n\nSenior Account Manager\n\nCode Software\n\n<\/div>\n<div class=\"textbox tryit\">\n<h3>PRACTICE QUESTIONS<\/h3>\nhttps:\/\/assessments.lumenlearning.com\/assessments\/8664\n\n<\/div>\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1mJflZj-T4ymK6sbNJcWbKw9hySnvT9i19x9ubqofsmQ\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning OUTCOMES<\/h3>\n<ul>\n<li>Write a short informative message.<\/li>\n<\/ul>\n<\/div>\n<p>Short, informative messages can take a variety of forms. For example, a quick communication to a teammate can utilize IM technology and provide a vehicle for a quick response. These messages tend to be more conversational in structure and resemble a chat more than an email or other document (Figure 1).<\/p>\n<div id=\"attachment_6753\" style=\"width: 2057px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-6753\" class=\"size-full wp-image-6753\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/05\/08215928\/SlackConvo_update.png\" alt=\"Screenshot of an online chat conversation between two coworkers discussing an upcoming event. Coworker 1: Hey were you able to get a count of who's available to come to the summit next month? Coworker 2: Yep! Everyone'es answered the Google form I sent out. Here's the results (file is shared). Coworker 1: Perfect! Oh good! It looks like most people can come. Thanks so much for getting this info! Coworker 2: No problem! Always happy to help. The next party planning meeting is on Thursday, right? Coworker 1: Yep! See you then!\" width=\"2047\" height=\"926\" \/><\/p>\n<p id=\"caption-attachment-6753\" class=\"wp-caption-text\">Figure 1. A chat conversation between two coworkers discussing attendance of a future summit.<\/p>\n<\/div>\n<p>Another form of a short informative message could be a Twitter message, or tweet. Tweets are better for communicating with larger audiences, possibly external as well; in fact, one of the primary uses of Twitter (by companies) is advertising and promoting their brands. (We discussed Twitter in more depth in Module 10: Social Media.)<\/p>\n<p>If the situation requires a more formal approach for your message, sending an email is usually more appropriate. In this example, the communication is being sent to a company executive from a subordinate.<\/p>\n<div class=\"textbox shaded\">\n<p>To: Dave McCann<\/p>\n<p>CC:<\/p>\n<p>Subject: Change Of Plans (the customer wants to meet before lunch tomorrow)<\/p>\n<p>From: Jon Parks<\/p>\n<p>&nbsp;<\/p>\n<p>Good morning Dave,<\/p>\n<p>Our contact just sent me a message requesting that we meet in their lobby at 11:00 am instead of meeting for lunch at 12. Will that work for your schedule?<\/p>\n<p>&nbsp;<\/p>\n<p>Thank you,<\/p>\n<p>&nbsp;<\/p>\n<p>Jon<\/p>\n<p>&nbsp;<\/p>\n<p>Jon Parks<\/p>\n<p>Senior Account Manager<\/p>\n<p>Code Software<\/p>\n<\/div>\n<div class=\"textbox tryit\">\n<h3>PRACTICE QUESTIONS<\/h3>\n<p>\t<iframe id=\"lumen_assessment_8664\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=8664&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_8664\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1mJflZj-T4ymK6sbNJcWbKw9hySnvT9i19x9ubqofsmQ\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-288\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Short Informative Messages. <strong>Authored by<\/strong>: Robert Danielson. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":395986,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Short Informative Messages\",\"author\":\"Robert Danielson\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"b94e9b42-1e19-4e06-8924-e7c9548613a3, 36afec1d-e729-4ac6-9303-f147b369524e","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-288","chapter","type-chapter","status-publish","hentry"],"part":284,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/288\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/284"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/288\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=288"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=288"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=288"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}