{"id":382,"date":"2022-04-04T16:00:15","date_gmt":"2022-04-04T16:00:15","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/putting-it-together-recruiting-and-selecting-employees\/"},"modified":"2022-04-04T16:00:15","modified_gmt":"2022-04-04T16:00:15","slug":"putting-it-together-recruiting-and-selecting-employees","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/chapter\/putting-it-together-recruiting-and-selecting-employees\/","title":{"raw":"Putting It Together: Recruiting and Selecting Employees","rendered":"Putting It Together: Recruiting and Selecting Employees"},"content":{"raw":"\nThe essence of recruiting is expressed in researcher, advisor and bestselling author Jim Collin\u2019s classic recommendation: \u201cGet the right people on the bus.\u201d This analogy, presented in his 2001 bestseller,&nbsp;<em>Good to Great<\/em>, reflects the realities of operating in a dynamic and disruptive environment. In the years since, this insight has been widely recognized as a critical business success factor. Indeed, our environment has become even more of a chaos or opportunity situation, with trends and technology developments favoring companies that find and hire the \u201cright\u201d people. The key question, then, is how do you identify the \u201cright\u201d people? Organizational design consultant Karen Wunderland provides this summary of Collins\u2019 five discovery questions:\n<ol>\n \t<li style=\"font-weight: 400;\">Does the person share your organization\u2019s core values?<\/li>\n \t<li style=\"font-weight: 400;\">Does this person \u201cget it\u201d so they don\u2019t need tight management?<\/li>\n \t<li style=\"font-weight: 400;\">Does this person have exceptional ability\u2014the potential to be one of the best in his or her field?<\/li>\n \t<li style=\"font-weight: 400;\">Does this person understand the difference between having a job and holding a responsibility? &nbsp;You want folks who think three steps ahead, feel a sense of responsibility\u2014and if they see a hole, they fix it.<\/li>\n \t<li style=\"font-weight: 400;\">Can you answer \u201cyes\u201d to this question: Knowing everything you now know about this person, would you hire them again?[footnote]<a href=\"http:\/\/wunderlin.com\/get-the-right-people-on-the-bus-2\/#.WwnQqlMvwb2\" target=\"_blank\" rel=\"noopener\">http:\/\/wunderlin.com\/get-the-right-people-on-the-bus-2\/#.WwnQqlMvwb2<\/a>[\/footnote]<\/li>\n<\/ol>\nPerhaps one of the most powerful lessons is not to make a hiring decision based on hope. As expressed in the Callibrain video review: \u201cWhen in doubt, don\u2019t hire. Keep looking.\u201d The candidate equivalent was expressed by former Apple &amp; Pixar Animation Studios CEO Steve Jobs in his legendary Stanford commencement address:\n<blockquote>\u201cYour work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle.\u201d<\/blockquote>\nAs Psychology Professor, researcher, and author Angela Duckworth demonstrated in <em>Grit: The Power of Passion and Perseverance<\/em>, this passion is what translates into grit and sustains the commitment to succeed despite setback or failure. Indeed, it\u2019s this passion that builds successful organizations and meaningful lives. As Collins noted:\n<blockquote>\u201cPeople are not your most important asset...the right people are.\u201d<\/blockquote>\nFor a 5 minute distillation of <em>Good to Great<\/em>, watch Callibrain\u2019s sketchnote video review:\n\n<iframe src=\"\/\/plugin.3playmedia.com\/show?mf=2775032&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=369&amp;video_id=Yk7bzZjOXaM&amp;video_target=tpm-plugin-ulg4f5p6-Yk7bzZjOXaM\" width=\"640px\" height=\"420px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe>\n\nAngela Duckworth\u2019s Grit Test: https:\/\/angeladuckworth.com\/grit-scale\/\n<h2>Contribute!<\/h2><div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div><a href=\"https:\/\/docs.google.com\/document\/d\/1hb9xETwABqOzhSGCo_QU5ykbrdz7wrm996xrqO9uvNg\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a>\n","rendered":"<p>The essence of recruiting is expressed in researcher, advisor and bestselling author Jim Collin\u2019s classic recommendation: \u201cGet the right people on the bus.\u201d This analogy, presented in his 2001 bestseller,&nbsp;<em>Good to Great<\/em>, reflects the realities of operating in a dynamic and disruptive environment. In the years since, this insight has been widely recognized as a critical business success factor. Indeed, our environment has become even more of a chaos or opportunity situation, with trends and technology developments favoring companies that find and hire the \u201cright\u201d people. The key question, then, is how do you identify the \u201cright\u201d people? Organizational design consultant Karen Wunderland provides this summary of Collins\u2019 five discovery questions:<\/p>\n<ol>\n<li style=\"font-weight: 400;\">Does the person share your organization\u2019s core values?<\/li>\n<li style=\"font-weight: 400;\">Does this person \u201cget it\u201d so they don\u2019t need tight management?<\/li>\n<li style=\"font-weight: 400;\">Does this person have exceptional ability\u2014the potential to be one of the best in his or her field?<\/li>\n<li style=\"font-weight: 400;\">Does this person understand the difference between having a job and holding a responsibility? &nbsp;You want folks who think three steps ahead, feel a sense of responsibility\u2014and if they see a hole, they fix it.<\/li>\n<li style=\"font-weight: 400;\">Can you answer \u201cyes\u201d to this question: Knowing everything you now know about this person, would you hire them again?<a class=\"footnote\" title=\"http:\/\/wunderlin.com\/get-the-right-people-on-the-bus-2\/#.WwnQqlMvwb2\" id=\"return-footnote-382-1\" href=\"#footnote-382-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/li>\n<\/ol>\n<p>Perhaps one of the most powerful lessons is not to make a hiring decision based on hope. As expressed in the Callibrain video review: \u201cWhen in doubt, don\u2019t hire. Keep looking.\u201d The candidate equivalent was expressed by former Apple &amp; Pixar Animation Studios CEO Steve Jobs in his legendary Stanford commencement address:<\/p>\n<blockquote><p>\u201cYour work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven&#8217;t found it yet, keep looking. Don&#8217;t settle.\u201d<\/p><\/blockquote>\n<p>As Psychology Professor, researcher, and author Angela Duckworth demonstrated in <em>Grit: The Power of Passion and Perseverance<\/em>, this passion is what translates into grit and sustains the commitment to succeed despite setback or failure. Indeed, it\u2019s this passion that builds successful organizations and meaningful lives. As Collins noted:<\/p>\n<blockquote><p>\u201cPeople are not your most important asset&#8230;the right people are.\u201d<\/p><\/blockquote>\n<p>For a 5 minute distillation of <em>Good to Great<\/em>, watch Callibrain\u2019s sketchnote video review:<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=2775032&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=369&amp;video_id=Yk7bzZjOXaM&amp;video_target=tpm-plugin-ulg4f5p6-Yk7bzZjOXaM\" width=\"640px\" height=\"420px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>Angela Duckworth\u2019s Grit Test: https:\/\/angeladuckworth.com\/grit-scale\/<\/p>\n<h2>Contribute!<\/h2>\n<div style=\"margin-bottom: 8px;\">Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1hb9xETwABqOzhSGCo_QU5ykbrdz7wrm996xrqO9uvNg\" target=\"_blank\" style=\"font-size: 10pt; font-weight: 600; color: #077fab; text-decoration: none; border: 2px solid #077fab; border-radius: 7px; padding: 5px 25px; text-align: center; cursor: pointer; line-height: 1.5em;\">Improve this page<\/a><a style=\"margin-left: 16px;\" target=\"_blank\" href=\"https:\/\/docs.google.com\/document\/d\/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4\">Learn More<\/a><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-382\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Putting It Together: Recruiting and Selecting Employees. <strong>Authored by<\/strong>: Nina Burokas. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>Video Review for &#039;Good To Great By Jim Collins&#039;. <strong>Authored by<\/strong>: Callibrain. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=Yk7bzZjOXaM\">https:\/\/www.youtube.com\/watch?v=Yk7bzZjOXaM<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-382-1\"><a href=\"http:\/\/wunderlin.com\/get-the-right-people-on-the-bus-2\/#.WwnQqlMvwb2\" target=\"_blank\" rel=\"noopener\">http:\/\/wunderlin.com\/get-the-right-people-on-the-bus-2\/#.WwnQqlMvwb2<\/a> <a href=\"#return-footnote-382-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":395986,"menu_order":16,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Putting It Together: Recruiting and Selecting Employees\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"Video Review for 'Good To Great By Jim Collins'\",\"author\":\"Callibrain\",\"organization\":\"\",\"url\":\"https:\/\/www.youtube.com\/watch?v=Yk7bzZjOXaM\",\"project\":\"\",\"license\":\"arr\",\"license_terms\":\"Standard YouTube License\"}]","CANDELA_OUTCOMES_GUID":"a7eb638e-0d56-4fed-8c3e-06f18187e0eb","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-382","chapter","type-chapter","status-publish","hentry"],"part":366,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/users\/395986"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/382\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/parts\/366"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapters\/382\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/media?parent=382"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/pressbooks\/v2\/chapter-type?post=382"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/contributor?post=382"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/esc-businesscomskills\/wp-json\/wp\/v2\/license?post=382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}