{"id":1204,"date":"2015-02-25T22:15:49","date_gmt":"2015-02-25T22:15:49","guid":{"rendered":"https:\/\/courses.candelalearning.com\/publicspeaking1xmaster\/?post_type=chapter&#038;p=1204"},"modified":"2019-03-06T13:15:31","modified_gmt":"2019-03-06T13:15:31","slug":"chapter-4-introduction","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/chapter\/chapter-4-introduction\/","title":{"raw":"Listening: Introduction","rendered":"Listening: Introduction"},"content":{"raw":"<div class=\"page\" title=\"Page 1\">\r\n<div class=\"layoutArea\">\r\n<div class=\"column\">\r\n\r\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113922\/Listen.jpg\"><img class=\"alignright wp-image-1233\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113922\/Listen-300x252.jpg\" alt=\"Drawings of ears and the word listen.\" width=\"284\" height=\"238\" \/><\/a>\r\n\r\n\u201cYou\u2019re not listening!\u201d An unhappy teen shouts this at a concerned parent. A frustrated parent yells this as a toddler runs through a parking lot. A teacher says it while flicking the overheard lights on and off, trying to get her unruly students to heed her. A woman offers these three words as a parting shot before hanging up on her significant other. A man complains of this to his spouse during a couple\u2019s counseling session. We can imagine all these scenarios and more; all of them rooted in a speaker wondering if his or her audience is truly listening.\r\n\r\nPublic speaking requires an audience to hear. Otherwise it\u2019s private speaking, and anyone overhearing you might wonder if you\u2019ve lost your wits. What makes public speaking truly effective is when the audience hears and listens. You might think the two are synonymous. But they aren\u2019t, as you will soon understand. In a classic listening text, Adler notes, \u201cHow utterly amazing is the general assumption that the ability to listen well is a natural gift for which no training is required.\u201d[footnote]Adler, M. J. (1983). <em>How to speak, how to listen<\/em>. New York: Macmillan. [\/footnote] Since listening requires great effort, this chapter offers the skills needed to listen effectively.\r\n<div class=\"page\" title=\"Page 1\">\r\n<div class=\"layoutArea\">\r\n<div class=\"column\">\r\n\r\nDeveloping your listening skills can have applications throughout your educational, personal, and professional lives. You will begin by examining the difference between hearing and listening. This module will also help you understand your role as a listener, not only in a public speaking class, but also in the world. You\u2019ll read about attributes of an active listener, barriers to listening, and strategies to listen better. Finally, building on valuable lessons regarding listening, this chapter concludes with suggestions public speakers can use to encourage audiences to listen more attentively.\r\n\r\n&nbsp;\r\n<p style=\"text-align: center;\"><em>We have two ears and one tongue so that we would listen more and talk less. ~ Diogenes<\/em><\/p>\r\n\r\n\r\n[caption id=\"attachment_1234\" align=\"aligncenter\" width=\"199\"]<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113923\/Listen-to-your-kids.jpg\"><img class=\"wp-image-1234 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113923\/Listen-to-your-kids-199x300.jpg\" alt=\"Man listening to child\" width=\"199\" height=\"300\" \/><\/a> <a href=\"https:\/\/www.flickr.com\/photos\/mkuram\/5961100771\/\" target=\"_blank\" rel=\"noopener\">\"Listen to your kids\"<\/a> by Bindaas Madhavi. <a href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/2.0\/\" target=\"_blank\" rel=\"noopener\">CC-BY-NC-ND<\/a>.[\/caption]\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","rendered":"<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113922\/Listen.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1233\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113922\/Listen-300x252.jpg\" alt=\"Drawings of ears and the word listen.\" width=\"284\" height=\"238\" \/><\/a><\/p>\n<p>\u201cYou\u2019re not listening!\u201d An unhappy teen shouts this at a concerned parent. A frustrated parent yells this as a toddler runs through a parking lot. A teacher says it while flicking the overheard lights on and off, trying to get her unruly students to heed her. A woman offers these three words as a parting shot before hanging up on her significant other. A man complains of this to his spouse during a couple\u2019s counseling session. We can imagine all these scenarios and more; all of them rooted in a speaker wondering if his or her audience is truly listening.<\/p>\n<p>Public speaking requires an audience to hear. Otherwise it\u2019s private speaking, and anyone overhearing you might wonder if you\u2019ve lost your wits. What makes public speaking truly effective is when the audience hears and listens. You might think the two are synonymous. But they aren\u2019t, as you will soon understand. In a classic listening text, Adler notes, \u201cHow utterly amazing is the general assumption that the ability to listen well is a natural gift for which no training is required.\u201d<a class=\"footnote\" title=\"Adler, M. J. (1983). How to speak, how to listen. New York: Macmillan.\" id=\"return-footnote-1204-1\" href=\"#footnote-1204-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> Since listening requires great effort, this chapter offers the skills needed to listen effectively.<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Developing your listening skills can have applications throughout your educational, personal, and professional lives. You will begin by examining the difference between hearing and listening. This module will also help you understand your role as a listener, not only in a public speaking class, but also in the world. You\u2019ll read about attributes of an active listener, barriers to listening, and strategies to listen better. Finally, building on valuable lessons regarding listening, this chapter concludes with suggestions public speakers can use to encourage audiences to listen more attentively.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><em>We have two ears and one tongue so that we would listen more and talk less. ~ Diogenes<\/em><\/p>\n<div id=\"attachment_1234\" style=\"width: 209px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113923\/Listen-to-your-kids.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1234\" class=\"wp-image-1234 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/224\/2015\/02\/20113923\/Listen-to-your-kids-199x300.jpg\" alt=\"Man listening to child\" width=\"199\" height=\"300\" \/><\/a><\/p>\n<p id=\"caption-attachment-1234\" class=\"wp-caption-text\"><a href=\"https:\/\/www.flickr.com\/photos\/mkuram\/5961100771\/\" target=\"_blank\" rel=\"noopener\">&#8220;Listen to your kids&#8221;<\/a> by Bindaas Madhavi. <a href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/2.0\/\" target=\"_blank\" rel=\"noopener\">CC-BY-NC-ND<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-1204\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Chapter 4 Introduction. <strong>Authored by<\/strong>: Jenn Q. Goddu, M.A.. <strong>Provided by<\/strong>: Queens University of Charlotte, Charlotte, NC. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/publicspeakingproject.org\/psvirtualtext.html\">http:\/\/publicspeakingproject.org\/psvirtualtext.html<\/a>. <strong>Project<\/strong>: The Public Speaking Project. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em><\/li><li>Listen. <strong>Authored by<\/strong>: Ky. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/5LTdXV\">https:\/\/flic.kr\/p\/5LTdXV<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><li>Listen to your kids. <strong>Authored by<\/strong>: Bindaas Madhavi. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/a5Lczv\">https:\/\/flic.kr\/p\/a5Lczv<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-1204-1\">Adler, M. J. (1983). <em>How to speak, how to listen<\/em>. New York: Macmillan.  <a href=\"#return-footnote-1204-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":277,"menu_order":1,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Chapter 4 Introduction\",\"author\":\"Jenn Q. Goddu, M.A.\",\"organization\":\"Queens University of Charlotte, Charlotte, NC\",\"url\":\"http:\/\/publicspeakingproject.org\/psvirtualtext.html\",\"project\":\"The Public Speaking Project\",\"license\":\"cc-by-nc-nd\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Listen\",\"author\":\"Ky\",\"organization\":\"\",\"url\":\"https:\/\/flic.kr\/p\/5LTdXV\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Listen to your kids\",\"author\":\"Bindaas Madhavi\",\"organization\":\"\",\"url\":\"https:\/\/flic.kr\/p\/a5Lczv\",\"project\":\"\",\"license\":\"cc-by-nc-nd\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-1204","chapter","type-chapter","status-publish","hentry"],"part":2266,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapters\/1204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/wp\/v2\/users\/277"}],"version-history":[{"count":12,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapters\/1204\/revisions"}],"predecessor-version":[{"id":2268,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapters\/1204\/revisions\/2268"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/parts\/2266"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapters\/1204\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/wp\/v2\/media?parent=1204"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/pressbooks\/v2\/chapter-type?post=1204"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/wp\/v2\/contributor?post=1204"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/ivytechcomm101-publicspeaking-statewide\/wp-json\/wp\/v2\/license?post=1204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}