Chapter 4 Review

Questions

1. List at least three benefits of social interaction with a variety of different people on your college campus.

2. What can you do to demonstrate that you are really listening to the other person in a conversation?

3. Mark each of the following communication strategies as passive, assertive, or aggressive:

Agreeing with everything another person says

Hesitating to say something the other may disagree with

Being honest and confident when expressing your ideas

Joking sarcastically about something the other says

Showing your very critical reaction to another’s ideas

Offering your opinion while respecting other opinions

I will use these communication techniques for more successful interactions in the future:

Sometimes I am too passive (or too assertive) when talking with these people:

I can do these things to be more (or less) assertive in my communication:

Take the self assessment in the following link to learn more about your teamwork skills:
http://www.kent.ac.uk/careers/sk/teamwork.htm

If you are having difficulty working in a group, the article “The 8 Tips for Dealing with Difficult People” offers suggestions that may be useful to you.