{"id":103,"date":"2014-08-25T03:19:35","date_gmt":"2014-08-25T03:19:35","guid":{"rendered":"https:\/\/courses.candelalearning.com\/collegesuccess1x1\/?post_type=chapter&#038;p=103"},"modified":"2016-07-27T16:55:01","modified_gmt":"2016-07-27T16:55:01","slug":"communicating-with-instructors","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/monroe-collegesuccess-thirdedition\/chapter\/communicating-with-instructors\/","title":{"raw":"Communicating with Instructors","rendered":"Communicating with Instructors"},"content":{"raw":"<div class=\"bcc-box bcc-highlight\">\r\n<h3>Learning Objectives<\/h3>\r\nBy the end of this section, you will be able to:\r\n<ul>\r\n \t<li>Describe some of the benefits of interacting with your instructors.<\/li>\r\n \t<li>List guidelines for successfully communicating with an instructor.<\/li>\r\n \t<li>Write polite, professional, and effective email messages.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<h2>Talking with Your Instructors<\/h2>\r\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143029\/mentor.jpg\"><img class=\"alignright wp-image-784 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143029\/mentor-300x200.jpg\" alt=\"Mentor and mentee in office\" width=\"300\" height=\"200\" \/><\/a>Most instructors encourage students\u00a0to stop in during office hours or to talk a few minutes after class. Students who\u00a0take advantage of these opportunities\u00a0feel more comfortable in college and\u00a0more connected to the\u00a0campus.\r\n\r\nTalking with\u00a0instructors\u00a0provides students with the following benefits:\r\n<ul>\r\n \t<li>Students who\u00a0communicate with their instructors\u00a0often receive valuable feedback,\u00a0gain insights into how to approach their course work, and generally walk away with\u00a0increased confidence.<\/li>\r\n \t<li>Research shows that students who feel connected enough to communicate with\u00a0the faculty and staff at their college\u00a0are more likely to persist in their studies and graduate with a degree.<\/li>\r\n \t<li>Talking with instructors is a valuable way to learn about an academic field. Most instructors will share information and insights with you about choosing your major or potential future careers in their field.<\/li>\r\n \t<li>Getting to know some of your instructors puts you in an ideal position to ask for a letter of recommendation or a reference in the future.<\/li>\r\n \t<li>An instructor who knows you is a valuable part of your network.\u00a0<span class=\"im_margin_term\"><span class=\"im_glossterm\">Networking<\/span><\/span> is very important for future job searches and other opportunities. In fact, most jobs are found through networking, not through classified ads or online job postings.<\/li>\r\n<\/ul>\r\n<h2>Communicating with Instructors<\/h2>\r\nContact information for all instructors can be found in the <a href=\"http:\/\/www.monroecc.edu\/etsdbs\/staffdir.nsf\/CollegeDir-People?OpenView&amp;Letter=A\" target=\"_blank\">Employee Directory<\/a> on the College's website. In addition,\u00a0full time professors\u00a0post office hours\u00a0on their doors,\u00a0and many adjunct instructors\u00a0do as well.\u00a0Whether in person, on the phone, or\u00a0via email, students should not hesitate\u00a0to contact their professors.\r\n\r\nHere are some guidelines for communicating with your instructors:\r\n<ul>\r\n \t<li><strong>Prepare before going to the instructor\u2019s office.<\/strong> Go over your notes on readings and lectures and write down your specific questions. You\u2019ll feel more comfortable, and the instructor will appreciate your being organized.<\/li>\r\n \t<li><strong>Introduce yourself.<\/strong> Near the beginning of the semester, your instructor may not have learned everyone\u2019s names yet. Unless the instructor has already asked you to address him or her as \"Dr. ____,\" \"Ms. _____\" or \"Mr. _______,\" or something similar, it\u2019s appropriate to say \"Professor _______.\"<\/li>\r\n \t<li><strong>Be professional when talking to an instructor.<\/strong> Usually students come to office hours prepared with\u00a0questions and concerns and to request extra help, but\u00a0some professors\u00a0encourage\u00a0students just to stop in during office hours\u00a0to\u00a0check in. Regardless of the reason for your visit, it's important to be professional and avoid checking your cell phone while you're talking together.<\/li>\r\n<\/ul>\r\n<h2>Email Best Practices<\/h2>\r\nEmail has become a primary form of communication in business and education, so everybody should learn to use email. Unless otherwise directed by your professor, use email rather than the telephone to communicate non-urgent matters.\r\n<h3>Getting Started with Email<\/h3>\r\n<ul>\r\n \t<li>You have an MCC Student Outlook email account. You should\u00a0activate your email account immediately and learn your new email address, which ends with @student.monroecc.edu.<\/li>\r\n \t<li><strong>Email is Monroe Community College's official means of communication.<\/strong>\u00a0Many letters that\u00a0used to be mailed to students\u00a0are now sent only via email.<strong>\u00a0<\/strong><\/li>\r\n \t<li>Expect to receive time sensitive information that may need an immediate\u00a0response, so check\u00a0email frequently.<\/li>\r\n \t<li>If you don\u2019t have your own computer, find out where on-campus computers are available for student use, such as The Electronic Learning Center or Center for Academic Reading.<\/li>\r\n \t<li>The student technology help desk in the LeRoy V. Good Library at Brighton or in the Learning Commons at Damon can help students with email issues.<\/li>\r\n \t<li>Most people view email like a telephone message and expect you to respond fairly quickly.<\/li>\r\n \t<li>Be sure to use good email etiquette when writing to instructors.<\/li>\r\n<\/ul>\r\n<h3><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143027\/email.jpg\"><img class=\"alignright size-medium wp-image-783\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143027\/email-300x300.jpg\" alt=\"Email clipart\" width=\"300\" height=\"300\" \/><\/a>Composing Emails<\/h3>\r\nApproach writing an\u00a0email as you would any other form of professional communication. The following are some guidelines for sending emails to your instructors:\r\n<ul>\r\n \t<li>Use the subject line to label your message effectively at a glance, such as \u201cMay I make an appointment?\u201d<\/li>\r\n \t<li>Address email messages as you do a letter, beginning \u201cDear Professor ____.\u201d<\/li>\r\n \t<li>Most instructors expect\u00a0communications to be in full sentences with correctly spelled words and reasonable grammar.<\/li>\r\n \t<li>Get to your point quickly and concisely.<\/li>\r\n \t<li>Don\u2019t use capital letters to emphasize. All caps look like SHOUTING.<\/li>\r\n \t<li>Avoid abbreviations, nonstandard spelling, slang, and emoticons like smiley faces.<\/li>\r\n \t<li>When you reply to a message, leave the original message within yours. Your reader may need to recall what he or she said in the original message.<\/li>\r\n \t<li>Be polite. End the message with a \u201cThank you\u201d or something similar.<\/li>\r\n \t<li>Include your full name after your closing.<\/li>\r\n \t<li>Proofread your message before sending it.<\/li>\r\n<\/ul>\r\n<h3><strong>Exercise: Using Email Netiquette<\/strong><\/h3>\r\nRead the email below, written by a student to an instructor, and respond to the questions that follow. This website explaining <a href=\"http:\/\/eli.nvcc.edu\/orientation\/know-about-technology.htm#netiquette\" target=\"_blank\">Netiquette<\/a> will be a useful resource.\r\n<div class=\"textbox shaded\">What's up, Professor!I am in your class and haven't logged into Blackboard in a while because I was busy. Did I miss anything important? Can u send me a list of assignments I missed RIGHT AWAY so I can work on them?\r\n\r\nBTW, here is the assignment from the first week of class, you will accept it for full credit even though it is a few weeks late, right? :-) !!\r\n\r\nMK\r\n\r\n<\/div>\r\nWhat rules of netiquette does the student violate in this email?\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\nIf you were the instructor, how might you react to this email? What questions would you have about it?\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\nRewrite the email so that it is consistent with good netiquette.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<div class=\"bcc-box bcc-success\">\r\n<h3>Key Takeaways<\/h3>\r\n<ul>\r\n \t<li>Getting to know your instructors has many\u00a0benefits, such as academic advice and future networking opportunities.<\/li>\r\n \t<li>Prepare in advance before meeting with an instructor and communicate respectfully, honestly, and sincerely.<\/li>\r\n \t<li>Follow accepted guidelines for professional use of email.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"bcc-box bcc-info\">\r\n<h3>Exercises<\/h3>\r\n1. Name three benefits you might gain from talking with an instructor.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n2. What should you do before going to see your instructor during office hours?\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n3. Write an appropriate opening for an email to an instructor.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<\/div>","rendered":"<div class=\"bcc-box bcc-highlight\">\n<h3>Learning Objectives<\/h3>\n<p>By the end of this section, you will be able to:<\/p>\n<ul>\n<li>Describe some of the benefits of interacting with your instructors.<\/li>\n<li>List guidelines for successfully communicating with an instructor.<\/li>\n<li>Write polite, professional, and effective email messages.<\/li>\n<\/ul>\n<\/div>\n<h2>Talking with Your Instructors<\/h2>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143029\/mentor.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-784 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143029\/mentor-300x200.jpg\" alt=\"Mentor and mentee in office\" width=\"300\" height=\"200\" \/><\/a>Most instructors encourage students\u00a0to stop in during office hours or to talk a few minutes after class. Students who\u00a0take advantage of these opportunities\u00a0feel more comfortable in college and\u00a0more connected to the\u00a0campus.<\/p>\n<p>Talking with\u00a0instructors\u00a0provides students with the following benefits:<\/p>\n<ul>\n<li>Students who\u00a0communicate with their instructors\u00a0often receive valuable feedback,\u00a0gain insights into how to approach their course work, and generally walk away with\u00a0increased confidence.<\/li>\n<li>Research shows that students who feel connected enough to communicate with\u00a0the faculty and staff at their college\u00a0are more likely to persist in their studies and graduate with a degree.<\/li>\n<li>Talking with instructors is a valuable way to learn about an academic field. Most instructors will share information and insights with you about choosing your major or potential future careers in their field.<\/li>\n<li>Getting to know some of your instructors puts you in an ideal position to ask for a letter of recommendation or a reference in the future.<\/li>\n<li>An instructor who knows you is a valuable part of your network.\u00a0<span class=\"im_margin_term\"><span class=\"im_glossterm\">Networking<\/span><\/span> is very important for future job searches and other opportunities. In fact, most jobs are found through networking, not through classified ads or online job postings.<\/li>\n<\/ul>\n<h2>Communicating with Instructors<\/h2>\n<p>Contact information for all instructors can be found in the <a href=\"http:\/\/www.monroecc.edu\/etsdbs\/staffdir.nsf\/CollegeDir-People?OpenView&amp;Letter=A\" target=\"_blank\">Employee Directory<\/a> on the College&#8217;s website. In addition,\u00a0full time professors\u00a0post office hours\u00a0on their doors,\u00a0and many adjunct instructors\u00a0do as well.\u00a0Whether in person, on the phone, or\u00a0via email, students should not hesitate\u00a0to contact their professors.<\/p>\n<p>Here are some guidelines for communicating with your instructors:<\/p>\n<ul>\n<li><strong>Prepare before going to the instructor\u2019s office.<\/strong> Go over your notes on readings and lectures and write down your specific questions. You\u2019ll feel more comfortable, and the instructor will appreciate your being organized.<\/li>\n<li><strong>Introduce yourself.<\/strong> Near the beginning of the semester, your instructor may not have learned everyone\u2019s names yet. Unless the instructor has already asked you to address him or her as &#8220;Dr. ____,&#8221; &#8220;Ms. _____&#8221; or &#8220;Mr. _______,&#8221; or something similar, it\u2019s appropriate to say &#8220;Professor _______.&#8221;<\/li>\n<li><strong>Be professional when talking to an instructor.<\/strong> Usually students come to office hours prepared with\u00a0questions and concerns and to request extra help, but\u00a0some professors\u00a0encourage\u00a0students just to stop in during office hours\u00a0to\u00a0check in. Regardless of the reason for your visit, it&#8217;s important to be professional and avoid checking your cell phone while you&#8217;re talking together.<\/li>\n<\/ul>\n<h2>Email Best Practices<\/h2>\n<p>Email has become a primary form of communication in business and education, so everybody should learn to use email. Unless otherwise directed by your professor, use email rather than the telephone to communicate non-urgent matters.<\/p>\n<h3>Getting Started with Email<\/h3>\n<ul>\n<li>You have an MCC Student Outlook email account. You should\u00a0activate your email account immediately and learn your new email address, which ends with @student.monroecc.edu.<\/li>\n<li><strong>Email is Monroe Community College&#8217;s official means of communication.<\/strong>\u00a0Many letters that\u00a0used to be mailed to students\u00a0are now sent only via email.<strong>\u00a0<\/strong><\/li>\n<li>Expect to receive time sensitive information that may need an immediate\u00a0response, so check\u00a0email frequently.<\/li>\n<li>If you don\u2019t have your own computer, find out where on-campus computers are available for student use, such as The Electronic Learning Center or Center for Academic Reading.<\/li>\n<li>The student technology help desk in the LeRoy V. Good Library at Brighton or in the Learning Commons at Damon can help students with email issues.<\/li>\n<li>Most people view email like a telephone message and expect you to respond fairly quickly.<\/li>\n<li>Be sure to use good email etiquette when writing to instructors.<\/li>\n<\/ul>\n<h3><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143027\/email.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-783\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/560\/2015\/04\/21143027\/email-300x300.jpg\" alt=\"Email clipart\" width=\"300\" height=\"300\" \/><\/a>Composing Emails<\/h3>\n<p>Approach writing an\u00a0email as you would any other form of professional communication. The following are some guidelines for sending emails to your instructors:<\/p>\n<ul>\n<li>Use the subject line to label your message effectively at a glance, such as \u201cMay I make an appointment?\u201d<\/li>\n<li>Address email messages as you do a letter, beginning \u201cDear Professor ____.\u201d<\/li>\n<li>Most instructors expect\u00a0communications to be in full sentences with correctly spelled words and reasonable grammar.<\/li>\n<li>Get to your point quickly and concisely.<\/li>\n<li>Don\u2019t use capital letters to emphasize. All caps look like SHOUTING.<\/li>\n<li>Avoid abbreviations, nonstandard spelling, slang, and emoticons like smiley faces.<\/li>\n<li>When you reply to a message, leave the original message within yours. Your reader may need to recall what he or she said in the original message.<\/li>\n<li>Be polite. End the message with a \u201cThank you\u201d or something similar.<\/li>\n<li>Include your full name after your closing.<\/li>\n<li>Proofread your message before sending it.<\/li>\n<\/ul>\n<h3><strong>Exercise: Using Email Netiquette<\/strong><\/h3>\n<p>Read the email below, written by a student to an instructor, and respond to the questions that follow. This website explaining <a href=\"http:\/\/eli.nvcc.edu\/orientation\/know-about-technology.htm#netiquette\" target=\"_blank\">Netiquette<\/a> will be a useful resource.<\/p>\n<div class=\"textbox shaded\">What&#8217;s up, Professor!I am in your class and haven&#8217;t logged into Blackboard in a while because I was busy. Did I miss anything important? Can u send me a list of assignments I missed RIGHT AWAY so I can work on them?<\/p>\n<p>BTW, here is the assignment from the first week of class, you will accept it for full credit even though it is a few weeks late, right? :-) !!<\/p>\n<p>MK<\/p>\n<\/div>\n<p>What rules of netiquette does the student violate in this email?<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>If you were the instructor, how might you react to this email? What questions would you have about it?<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Rewrite the email so that it is consistent with good netiquette.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"bcc-box bcc-success\">\n<h3>Key Takeaways<\/h3>\n<ul>\n<li>Getting to know your instructors has many\u00a0benefits, such as academic advice and future networking opportunities.<\/li>\n<li>Prepare in advance before meeting with an instructor and communicate respectfully, honestly, and sincerely.<\/li>\n<li>Follow accepted guidelines for professional use of email.<\/li>\n<\/ul>\n<\/div>\n<div class=\"bcc-box bcc-info\">\n<h3>Exercises<\/h3>\n<p>1. Name three benefits you might gain from talking with an instructor.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>2. What should you do before going to see your instructor during office hours?<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>3. Write an appropriate opening for an email to an instructor.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-103\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Revision and adaptation. <strong>Provided by<\/strong>: Monroe Community College. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/www.monroecc.edu\">http:\/\/www.monroecc.edu<\/a>. <strong>Project<\/strong>: College Orientation and Success. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em>. <strong>License Terms<\/strong>: Monroe contributes its revision and adaptation under the same license as the original work.<\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Success in College. <strong>Authored by<\/strong>: anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/2012books.lardbucket.org\/\">http:\/\/2012books.lardbucket.org\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li>Image of smiling professor. <strong>Authored by<\/strong>: Nearsoft Inc. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/ebAtiV\">https:\/\/flic.kr\/p\/ebAtiV<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li>Image of nontraditional student. <strong>Authored by<\/strong>: Ray Cross. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/d74jJd\">https:\/\/flic.kr\/p\/d74jJd<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC: Attribution-NonCommercial<\/a><\/em><\/li><li>Image of email envelopes. <strong>Authored by<\/strong>: RaHuL Rodriguez. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/eXF7Kk\">https:\/\/flic.kr\/p\/eXF7Kk<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Image of mentor and mentee. <strong>Authored by<\/strong>: JAXPORT. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/nCwpGs\">https:\/\/flic.kr\/p\/nCwpGs<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC: Attribution-NonCommercial<\/a><\/em><\/li><li>Image of online class work. <strong>Authored by<\/strong>: Prime Education. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/c42dXN\">https:\/\/flic.kr\/p\/c42dXN<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC: Attribution-NonCommercial<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":9,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Success in College\",\"author\":\"anonymous\",\"organization\":\"\",\"url\":\"http:\/\/2012books.lardbucket.org\/\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image of smiling professor\",\"author\":\"Nearsoft 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