{"id":256,"date":"2014-11-21T20:56:09","date_gmt":"2014-11-21T20:56:09","guid":{"rendered":"https:\/\/courses.candelalearning.com\/englishcomp21xmaster\/?post_type=chapter&#038;p=256"},"modified":"2015-02-17T23:31:19","modified_gmt":"2015-02-17T23:31:19","slug":"technical-support-services","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/chapter\/technical-support-services\/","title":{"raw":"Technical Support Services","rendered":"Technical Support Services"},"content":{"raw":"&nbsp;\r\n<div class=\"page\">\r\n<div class=\"section\">\r\n<div class=\"layoutArea\">\r\n<div class=\"column\">\r\n\r\nAll students are welcome to utilize the technical support from the college's Department of Information Technology. The Department of Information Technology provides and maintains computing and networking resources\u00a0used by\u00a0students and employees in attainment of academic success and efficient administrative functions. Resources include the campus network, general computer labs, information systems, and acquisition and support of State owned hardware and licensed software. The department\u00a0strives to be recognized as responsive to requests for assistance, knowledgeable in areas of responsibility, and efficient in identifying, deploying, and maintaining technology.\r\n<h3>How to Access Technical Support (Faculty to add contact info\/links below)<\/h3>\r\n<ul>\r\n\t<li>Contact the Technology Support Staff (employee names, email, and phone numbers)<\/li>\r\n\t<li>Contact the Help Desk<\/li>\r\n\t<li>Access the\u00a0Technology for Students listing of pages<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n&nbsp;","rendered":"<p>&nbsp;<\/p>\n<div class=\"page\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>All students are welcome to utilize the technical support from the college&#8217;s Department of Information Technology. The Department of Information Technology provides and maintains computing and networking resources\u00a0used by\u00a0students and employees in attainment of academic success and efficient administrative functions. Resources include the campus network, general computer labs, information systems, and acquisition and support of State owned hardware and licensed software. The department\u00a0strives to be recognized as responsive to requests for assistance, knowledgeable in areas of responsibility, and efficient in identifying, deploying, and maintaining technology.<\/p>\n<h3>How to Access Technical Support (Faculty to add contact info\/links below)<\/h3>\n<ul>\n<li>Contact the Technology Support Staff (employee names, email, and phone numbers)<\/li>\n<li>Contact the Help Desk<\/li>\n<li>Access the\u00a0Technology for Students listing of pages<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-256\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">Lumen Learning authored content<\/div><ul class=\"citation-list\"><li>Technical Support. <strong>Provided by<\/strong>: Lumen Learning. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/lumenlearning.com\/\">http:\/\/lumenlearning.com\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":57,"menu_order":2,"template":"","meta":{"_candela_citation":"[{\"type\":\"lumen\",\"description\":\"Technical Support\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"http:\/\/lumenlearning.com\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-256","chapter","type-chapter","status-publish","hentry"],"part":270,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapters\/256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/wp\/v2\/users\/57"}],"version-history":[{"count":1,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapters\/256\/revisions"}],"predecessor-version":[{"id":278,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapters\/256\/revisions\/278"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/parts\/270"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapters\/256\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/wp\/v2\/media?parent=256"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/pressbooks\/v2\/chapter-type?post=256"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/wp\/v2\/contributor?post=256"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-ccc-engl-1010-1\/wp-json\/wp\/v2\/license?post=256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}