{"id":514,"date":"2019-03-29T17:07:40","date_gmt":"2019-03-29T17:07:40","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-esc-communicationforprofessionals\/?post_type=chapter&#038;p=514"},"modified":"2019-08-12T22:50:10","modified_gmt":"2019-08-12T22:50:10","slug":"eliminate-unnecessary-words","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-esc-communicationforprofessionals\/chapter\/eliminate-unnecessary-words\/","title":{"raw":"Eliminating Unnecessary Words","rendered":"Eliminating Unnecessary Words"},"content":{"raw":"<h2>Why Eliminate Unnecessary Words?<\/h2>\r\nAs you edit, ask yourself whether you are using several words when there\u2019s one that would suffice. At the same time, note how your sentence structure contributes to the number of words used; be careful of turning a single sentence into a paragraph by stringing together too many ideas. Findings from Goddard (1989) suggest that sentence length is related to reader comprehension: between 20 and 25 words is the maximum for solid comprehension.\u00a0<sup>[1]<\/sup> Remember, your goal is not to make all of your sentences short, but to to convey your ideas clearly and unambiguously.\u00a0 Eliminating unnecessary words can help you do that.\r\n\r\n<img class=\"size-medium wp-image-1754 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4022\/2019\/03\/20152916\/2-300x130.jpg\" alt=\"\" width=\"300\" height=\"130\" \/>\r\n<table border=\"1\">\r\n<thead>\r\n<tr>\r\n<th>Sentence Length<\/th>\r\n<th>Comprehension Rate<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>8 words<\/td>\r\n<td>100%<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>15 words<\/td>\r\n<td>90%<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>19 words<\/td>\r\n<td>80%<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>28 words<\/td>\r\n<td>50%<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h2>Example: Editing to Eliminate Unnecessary Words<\/h2>\r\nRead the following two examples, which offer an initial and a final version of the first two paragraphs of a proposal to institute a certificate in professional communications. <sup>[2] <\/sup>\r\n<div class=\"textbox key-takeaways\">\r\n<h3>initial draft<\/h3>\r\n&nbsp;\r\n\r\n<strong>Proposed Title<\/strong>: Certificate in Professional Communication\r\n\r\n&nbsp;\r\n\r\n<strong>Rationale<\/strong><strong> and Need for a Certificate in Professional Communication <\/strong>\r\n\r\n<em>Rationale<\/em>: Communication is one of the most desirable attributes in a new hire. In the The National Association of Colleges and Employers\u2019 conducted a survey of 201 employers to see what attributes they look for in prospective employees. Written communication was rated 1st (80.3 % of respondents) and oral communication was rated 7th (67.5%), out of twenty soft skills \u00a0listed in the survey. It is also noted that interpersonal skills, which is an important communication sub-field, was listed 12th <em>(Jobs Outlook 2019<\/em>).\u00a0 It was also found in LinkedIn\u2019s 2019 annual report, which focuses on what employers' desire in an employee (LinkedIn is the largest social networking site for employers and prospective employees) that persuasion is \u00a0the second most desirable soft skill, which is communication at its essence. Further, corporate communications was listed as a hard skill coming in at number 25th.\r\n\r\nAs well as this data, Gustein and Sviokla (July 2018) wrote in <em>Harvard Business Review <\/em>that communication is one skill that will not become automated in the future. Their argument is that to keep a competitive advantage people are needed to construct a compelling story using evidence algorithm cannot easily replicate the nature of storytelling. The authors explain how communication, context, content, emotional competence, teaching, connections, and an ethical compass are skills that can only be fulfilled by human employees. People are needed to build these stories and disperse them through their networks and digitally. These skills are what employers want because, for now, these cannot be automated; machines cannot read nuances that are necessary to create good messaging for a company. Therefore, as educators, we will want to ensure that our students are prepared for this business world.\r\n\r\n<\/div>\r\n<div class=\"textbox key-takeaways\">\r\n<h3>final version<\/h3>\r\n&nbsp;\r\n\r\nProposed Certificate in Professional Communication\r\n\r\n&nbsp;\r\n\r\n<strong>Rationale for Professional Communication Certificate<\/strong>\r\n\r\n<strong><em>Employer Needs<\/em><\/strong>\r\n\r\nCommunication is one of the most desirable attributes in a new hire. In the The National Association of Colleges and Employers\u2019 survey of 201 employers. \u00a0Written communication was rated 1st (80.3 % of respondents), oral communication was rated 7th (67.5%), and interpersonal skills, an important communication sub-field, was listed 12th out of twenty soft skills desired in prospective employees <em>(Jobs Outlook 2019). <\/em>LinkedIn\u2019s 2019 annual report identifies persuasion as the second most desirable soft skill, and persuasion is communication at its essence.\r\n\r\nThe need for workers who can communicate effectively is not expected to change. Gustein and Sviokla (July 2018) argue that communication is one skill that will not become automated in the future; machines cannot read nuances that are necessary to create good messaging for a company. To keep a competitive advantage, people need to construct a compelling story using evidence, and an algorithm cannot easily replicate the nature of storytelling (Harvard Business Review). Therefore, as educators, we want to ensure that our students are prepared for this business world.\r\n\r\n<\/div>\r\nThe first draft is strong in content, but uses more words than needed to get its point across.\u00a0 That's often what happens in first drafts, when you're concerned as a writer with recording all important ideas and information. The final version is more succinct, eliminating extra words but maintaining important content for the audience of state education professionals who review and approve certifications. The final version makes its point more directly, so that readers can move on to read different sections about career prospects, academic niche, enrollment projections, and all of the other categories of information the state requires for requesting academic certificates.\r\n\r\nHere's how the group writing the proposal got from draft to final version:\r\n<div class=\"textbox\">\r\n\r\n<strong>Proposed Title<\/strong>: Certificate in Professional Communication\r\n\r\n&nbsp;\r\n\r\n<strong>Rationale<\/strong><strong><del> and Need<\/del> for a Certificate in Professional Communication <\/strong>\r\n\r\n<strong>Employer Needs<\/strong>\r\n\r\n<del><em>Rationale<\/em>:<\/del> Communication is one of the most desirable attributes in a new hire. In the <del>The<\/del> National Association of Colleges and Employers\u2019 <del>conducted a<\/del> survey of 201 employers <del>to see what attributes they look for in prospective employees<\/del>. Written communication was rated 1st (80.3 % of respondents) and oral communication was rated 7th (67.5%), <span style=\"color: #0000ff\">and interpersonal skills, an important communication sub-field, was listed 12th<\/span> out of twenty soft skills <span style=\"color: #0000ff\">desired in prospective employees.<\/span> l<del>isted in the survey. It is also noted that interpersonal skills, which is an important communication sub-field, was listed 12th<\/del> <em>(Jobs Outlook 2019<\/em>).\u00a0 <del>It was also found in<\/del> LinkedIn\u2019s 2019 annual report, <del>which focuses on what employers' desire in an employee (LinkedIn is the largest social networking site for employers and prospective employees) that<\/del> <span style=\"color: #0000ff\">identifies<\/span> persuasion <span style=\"color: #0000ff\">as<\/span> <del>is<\/del> the second most desirable soft skill, <span style=\"color: #0000ff\">and persuasion<\/span> <del>which<\/del> is communication at its essence. <del>Further, corporate communications was listed as a hard skill coming in at number 25th.<\/del>\r\n\r\n<del>As well as this data,<\/del> <span style=\"color: #0000ff\">The need for workers who can communicate effectively is not expected to change.<\/span> Gustein and Sviokla (July 2018) <span style=\"color: #0000ff\">argue that<\/span> <del>wrote in <em>Harvard Business Review <\/em>that<\/del> communication is one skill that will not become automated in the future; <span style=\"color: #0000ff\">machines cannot read nuances that are necessary to create good messaging for a company. <\/span><del>Their argument is that<\/del> <span style=\"color: #0000ff\">T<\/span>o keep a competitive advantage<span style=\"color: #0000ff\">,<\/span> people <del>are<\/del> need<del>ed<\/del> to construct a compelling story using evidence<span style=\"color: #0000ff\">, and an<\/span> algorithm cannot easily replicate the nature of storytelling <span style=\"color: #0000ff\">(Harvard Business Review).<\/span> <del>The authors explain how communication, context, content, emotional competence, teaching, connections, and an ethical compass are skills that can only be fulfilled by human employees. People are needed to build these stories and disperse them through their networks and digitally. These skills are what employers want because, for now, these cannot be automated; machines cannot read nuances that are necessary to create good messaging for a company.<\/del> Therefore, as educators, we <del>will<\/del> want to ensure that our students are prepared for this business world.\r\n\r\n<\/div>\r\n<img class=\"size-medium wp-image-1629 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4022\/2019\/02\/15204746\/84-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" \/>\r\n\r\nThe edits shown above represent many of the techniques you can use to eliminate unnecessary words, which can move your audience away from listening, reading, or engaging fully with your ideas.\u00a0 Whether their reaction is conscious or not on your audience's part, audiences do appreciate concise communications.\r\n<h2>How to Eliminate Unnecessary Words<\/h2>\r\n<h3>Replace abstract nouns with verbs<\/h3>\r\nVerbs, more than nouns, help convey ideas concisely, so where possible, avoid using nouns derived from verbs. Often these abstract nouns end in \u2013<strong><em>tion<\/em><\/strong>\u00a0and \u2013<strong><em>ment<\/em><\/strong>. See examples in the following table.\r\n<table style=\"border-collapse: collapse;width: 100%;height: 140px\" border=\"1\">\r\n<tbody>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\"><strong>Abstract Noun<\/strong><\/td>\r\n<td style=\"width: 50%;height: 14px\"><strong>Verb<\/strong><\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">acquisition<\/td>\r\n<td style=\"width: 50%;height: 14px\">acquire<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">analysis<\/td>\r\n<td style=\"width: 50%;height: 14px\">analyze<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">recommendation<\/td>\r\n<td style=\"width: 50%;height: 14px\">recommend<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">observation<\/td>\r\n<td style=\"width: 50%;height: 14px\">observe<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">application<\/td>\r\n<td style=\"width: 50%;height: 14px\">apply<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">confirmation<\/td>\r\n<td style=\"width: 50%;height: 14px\">confirm<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">development<\/td>\r\n<td style=\"width: 50%;height: 14px\">develop<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">ability<\/td>\r\n<td style=\"width: 50%;height: 14px\">able, can<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">assessment<\/td>\r\n<td style=\"width: 50%;height: 14px\">assess<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3>Replace long words and phrases with shorter, simpler words and phrases<\/h3>\r\nThe goal is to communicate directly and plainly so use short, direct words whenever possible. Write to\u00a0<em>express<\/em>, not impress.\r\n<table style=\"border-collapse: collapse;width: 100%\" border=\"1\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 50%\"><strong>Long<\/strong><\/td>\r\n<td style=\"width: 50%\"><strong>Short<\/strong><\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">cognizant, be cognizant of<\/td>\r\n<td style=\"width: 50%\">aware, know<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">commence, commencement<\/td>\r\n<td style=\"width: 50%\">begin, beginning<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">utilize, utilization<\/td>\r\n<td style=\"width: 50%\">use<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">inquire, make an inquiry<\/td>\r\n<td style=\"width: 50%\">ask<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">finalize, finalization<\/td>\r\n<td style=\"width: 50%\">complete, end<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">afford an opportunity to<\/td>\r\n<td style=\"width: 50%\">permit, allow<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">at this point in time<\/td>\r\n<td style=\"width: 50%\">now, currently<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">due to the fact that<\/td>\r\n<td style=\"width: 50%\">because<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">has the ability to<\/td>\r\n<td style=\"width: 50%\">can<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3>Avoid cluttered constructions<\/h3>\r\nThis category includes redundancies, repetitions, and \u201cthere is\/are\u201d and \u201cit is\u201d constructions.\r\n<table style=\"border-collapse: collapse;width: 100%;height: 182px\" border=\"1\">\r\n<tbody>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\"><strong>Instead of this<\/strong><\/td>\r\n<td style=\"width: 50%;height: 14px\"><strong>Use this<\/strong><\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">continue on<\/td>\r\n<td style=\"width: 50%;height: 14px\">continue<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">join together<\/td>\r\n<td style=\"width: 50%;height: 14px\">join<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">years of age<\/td>\r\n<td style=\"width: 50%;height: 14px\">years<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">end result<\/td>\r\n<td style=\"width: 50%;height: 14px\">result<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">rough estimate<\/td>\r\n<td style=\"width: 50%;height: 14px\">estimate<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">further enhance<\/td>\r\n<td style=\"width: 50%;height: 14px\">enhance<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">gather together<\/td>\r\n<td style=\"width: 50%;height: 14px\">gather<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">carefully consider<\/td>\r\n<td style=\"width: 50%;height: 14px\">consider<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">mutual agreement<\/td>\r\n<td style=\"width: 50%;height: 14px\">agreement<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">need and reasons for the proposed change in process<\/td>\r\n<td style=\"width: 50%\">reasons for the proposed change<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">There is a person I know who can fix your computer.<\/td>\r\n<td style=\"width: 50%;height: 14px\">I know a person who can fix your computer.<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">There is\u00a0a button you need to press\u00a0that\u00a0is red and says \"stop.\"<\/td>\r\n<td style=\"width: 50%;height: 14px\">Press the red \"stop\" button.<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">There are some people who enjoy disrupting meetings.<\/td>\r\n<td style=\"width: 50%;height: 14px\">Some people enjoy disrupting meetings.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3>Use accurate wording<\/h3>\r\nSometimes this requires\u00a0<em>more<\/em>\u00a0words instead of fewer, so do not sacrifice clarity for concision. Make sure your words convey the meaning you intend.\r\n<ul>\r\n \t<li>Avoid using words that have several possible meanings; do not leave room for ambiguity or alternate interpretations of your ideas. Keep in mind that readers tend to choose literal meanings, so avoid language that can be interpreted in different ways (e.g., \u201cdecent\u201d might have different meanings to different audience members).<\/li>\r\n \t<li>Separate facts from opinions by using phrases such as \u201cI recommend,\u201d or \u201cin our group's opinion.\u201d<\/li>\r\n \t<li>Avoid absolutes such as <em>never<\/em>, <em>always<\/em>, or <em>none<\/em>, unless you are certain that they accurately represent the facts of a situation (which is almost never).<\/li>\r\n \t<li>Do not overuse intensifiers that strengthen the meaning of other words, such as <em>extremely<\/em>, <em>fundamentally<\/em>, or <em>actually<\/em>. Overuse may make your communication less believable as well as more wordy.<\/li>\r\n \t<li>Do not overuse qualifiers, which are often used to refine meaning (e.g., the results <em>apparently<\/em> show that...).\u00a0 Overuse may make your audience question your accuracy as well as make your communication more wordy. The University of North Carolina has a useful handout on <a href=\"https:\/\/writingcenter.unc.edu\/tips-and-tools\/qualifiers\/\" target=\"_blank\" rel=\"noopener\">Qualifiers<\/a>.<\/li>\r\n<\/ul>\r\nNote that it's fine to use intensifiers and qualifiers sometimes, as appropriate.\u00a0 Just do not overuse them, as overuse contributes to unnecessary words.\r\n<table style=\"border-collapse: collapse;width: 100%;height: 140px\" border=\"1\">\r\n<tbody>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\"><strong>Overused Intensifiers<\/strong><\/td>\r\n<td style=\"width: 50%;height: 14px\"><strong>Overused Qualifiers<\/strong><\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">absolutely<\/td>\r\n<td style=\"width: 50%;height: 14px\">apparently<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">actually<\/td>\r\n<td style=\"width: 50%;height: 14px\">basically<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">clearly<\/td>\r\n<td style=\"width: 50%;height: 14px\">essentially<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">definitely<\/td>\r\n<td style=\"width: 50%;height: 14px\">generally<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">naturally<\/td>\r\n<td style=\"width: 50%;height: 14px\">overall<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">in fact<\/td>\r\n<td style=\"width: 50%;height: 14px\">in effect<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">significantly<\/td>\r\n<td style=\"width: 50%;height: 14px\">perhaps<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">very<\/td>\r\n<td style=\"width: 50%;height: 14px\">somewhat<\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px\">\r\n<td style=\"width: 50%;height: 14px\">fundamentally<\/td>\r\n<td style=\"width: 50%;height: 14px\">quite<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nFor a comprehensive list of words and phrases that should be used with caution, see Kim Blank\u2019s \u201c<a href=\"https:\/\/web.uvic.ca\/~gkblank\/wordiness.html\" target=\"_blank\" rel=\"noopener\">Wordiness, Wordiness, Wordiness List<\/a>.\u201d\r\n\r\nThe following two videos provide definitions and tips for eliminating unnecessary \"longwindedness\" and writing concise sentences.\r\n\r\nhttps:\/\/www.youtube.com\/watch?v=2OBewm5guJk\r\n\r\nhttps:\/\/www.youtube.com\/watch?v=VjkCp0MkpS4\r\n\r\n&nbsp;\r\n\r\n<span style=\"color: #ff0000\">add something on readability here?\u00a0 Flesch-Kincaid readability index?\u00a0 free tools to check?\u00a0 http:\/\/www.readabilityformulas.com\/flesch-grade-level-readability-formula.php<\/span>\r\n\r\n<sup>[1] <\/sup>http:\/\/sites.utexas.edu\/legalwriting\/2015\/04\/29\/manage-your-sentence-length-2\/\r\n\r\n<sup>[2]<\/sup> Oaks, Tcherepashenets, Winn, Young. Rationale for Professional Communication Certificate. Used with permission.","rendered":"<h2>Why Eliminate Unnecessary Words?<\/h2>\n<p>As you edit, ask yourself whether you are using several words when there\u2019s one that would suffice. At the same time, note how your sentence structure contributes to the number of words used; be careful of turning a single sentence into a paragraph by stringing together too many ideas. Findings from Goddard (1989) suggest that sentence length is related to reader comprehension: between 20 and 25 words is the maximum for solid comprehension.\u00a0<sup>[1]<\/sup> Remember, your goal is not to make all of your sentences short, but to to convey your ideas clearly and unambiguously.\u00a0 Eliminating unnecessary words can help you do that.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1754 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4022\/2019\/03\/20152916\/2-300x130.jpg\" alt=\"\" width=\"300\" height=\"130\" \/><\/p>\n<table>\n<thead>\n<tr>\n<th>Sentence Length<\/th>\n<th>Comprehension Rate<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>8 words<\/td>\n<td>100%<\/td>\n<\/tr>\n<tr>\n<td>15 words<\/td>\n<td>90%<\/td>\n<\/tr>\n<tr>\n<td>19 words<\/td>\n<td>80%<\/td>\n<\/tr>\n<tr>\n<td>28 words<\/td>\n<td>50%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Example: Editing to Eliminate Unnecessary Words<\/h2>\n<p>Read the following two examples, which offer an initial and a final version of the first two paragraphs of a proposal to institute a certificate in professional communications. <sup>[2] <\/sup><\/p>\n<div class=\"textbox key-takeaways\">\n<h3>initial draft<\/h3>\n<p>&nbsp;<\/p>\n<p><strong>Proposed Title<\/strong>: Certificate in Professional Communication<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Rationale<\/strong><strong> and Need for a Certificate in Professional Communication <\/strong><\/p>\n<p><em>Rationale<\/em>: Communication is one of the most desirable attributes in a new hire. In the The National Association of Colleges and Employers\u2019 conducted a survey of 201 employers to see what attributes they look for in prospective employees. Written communication was rated 1st (80.3 % of respondents) and oral communication was rated 7th (67.5%), out of twenty soft skills \u00a0listed in the survey. It is also noted that interpersonal skills, which is an important communication sub-field, was listed 12th <em>(Jobs Outlook 2019<\/em>).\u00a0 It was also found in LinkedIn\u2019s 2019 annual report, which focuses on what employers&#8217; desire in an employee (LinkedIn is the largest social networking site for employers and prospective employees) that persuasion is \u00a0the second most desirable soft skill, which is communication at its essence. Further, corporate communications was listed as a hard skill coming in at number 25th.<\/p>\n<p>As well as this data, Gustein and Sviokla (July 2018) wrote in <em>Harvard Business Review <\/em>that communication is one skill that will not become automated in the future. Their argument is that to keep a competitive advantage people are needed to construct a compelling story using evidence algorithm cannot easily replicate the nature of storytelling. The authors explain how communication, context, content, emotional competence, teaching, connections, and an ethical compass are skills that can only be fulfilled by human employees. People are needed to build these stories and disperse them through their networks and digitally. These skills are what employers want because, for now, these cannot be automated; machines cannot read nuances that are necessary to create good messaging for a company. Therefore, as educators, we will want to ensure that our students are prepared for this business world.<\/p>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3>final version<\/h3>\n<p>&nbsp;<\/p>\n<p>Proposed Certificate in Professional Communication<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Rationale for Professional Communication Certificate<\/strong><\/p>\n<p><strong><em>Employer Needs<\/em><\/strong><\/p>\n<p>Communication is one of the most desirable attributes in a new hire. In the The National Association of Colleges and Employers\u2019 survey of 201 employers. \u00a0Written communication was rated 1st (80.3 % of respondents), oral communication was rated 7th (67.5%), and interpersonal skills, an important communication sub-field, was listed 12th out of twenty soft skills desired in prospective employees <em>(Jobs Outlook 2019). <\/em>LinkedIn\u2019s 2019 annual report identifies persuasion as the second most desirable soft skill, and persuasion is communication at its essence.<\/p>\n<p>The need for workers who can communicate effectively is not expected to change. Gustein and Sviokla (July 2018) argue that communication is one skill that will not become automated in the future; machines cannot read nuances that are necessary to create good messaging for a company. To keep a competitive advantage, people need to construct a compelling story using evidence, and an algorithm cannot easily replicate the nature of storytelling (Harvard Business Review). Therefore, as educators, we want to ensure that our students are prepared for this business world.<\/p>\n<\/div>\n<p>The first draft is strong in content, but uses more words than needed to get its point across.\u00a0 That&#8217;s often what happens in first drafts, when you&#8217;re concerned as a writer with recording all important ideas and information. The final version is more succinct, eliminating extra words but maintaining important content for the audience of state education professionals who review and approve certifications. The final version makes its point more directly, so that readers can move on to read different sections about career prospects, academic niche, enrollment projections, and all of the other categories of information the state requires for requesting academic certificates.<\/p>\n<p>Here&#8217;s how the group writing the proposal got from draft to final version:<\/p>\n<div class=\"textbox\">\n<p><strong>Proposed Title<\/strong>: Certificate in Professional Communication<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Rationale<\/strong><strong><del> and Need<\/del> for a Certificate in Professional Communication <\/strong><\/p>\n<p><strong>Employer Needs<\/strong><\/p>\n<p><del><em>Rationale<\/em>:<\/del> Communication is one of the most desirable attributes in a new hire. In the <del>The<\/del> National Association of Colleges and Employers\u2019 <del>conducted a<\/del> survey of 201 employers <del>to see what attributes they look for in prospective employees<\/del>. Written communication was rated 1st (80.3 % of respondents) and oral communication was rated 7th (67.5%), <span style=\"color: #0000ff\">and interpersonal skills, an important communication sub-field, was listed 12th<\/span> out of twenty soft skills <span style=\"color: #0000ff\">desired in prospective employees.<\/span> l<del>isted in the survey. It is also noted that interpersonal skills, which is an important communication sub-field, was listed 12th<\/del> <em>(Jobs Outlook 2019<\/em>).\u00a0 <del>It was also found in<\/del> LinkedIn\u2019s 2019 annual report, <del>which focuses on what employers&#8217; desire in an employee (LinkedIn is the largest social networking site for employers and prospective employees) that<\/del> <span style=\"color: #0000ff\">identifies<\/span> persuasion <span style=\"color: #0000ff\">as<\/span> <del>is<\/del> the second most desirable soft skill, <span style=\"color: #0000ff\">and persuasion<\/span> <del>which<\/del> is communication at its essence. <del>Further, corporate communications was listed as a hard skill coming in at number 25th.<\/del><\/p>\n<p><del>As well as this data,<\/del> <span style=\"color: #0000ff\">The need for workers who can communicate effectively is not expected to change.<\/span> Gustein and Sviokla (July 2018) <span style=\"color: #0000ff\">argue that<\/span> <del>wrote in <em>Harvard Business Review <\/em>that<\/del> communication is one skill that will not become automated in the future; <span style=\"color: #0000ff\">machines cannot read nuances that are necessary to create good messaging for a company. <\/span><del>Their argument is that<\/del> <span style=\"color: #0000ff\">T<\/span>o keep a competitive advantage<span style=\"color: #0000ff\">,<\/span> people <del>are<\/del> need<del>ed<\/del> to construct a compelling story using evidence<span style=\"color: #0000ff\">, and an<\/span> algorithm cannot easily replicate the nature of storytelling <span style=\"color: #0000ff\">(Harvard Business Review).<\/span> <del>The authors explain how communication, context, content, emotional competence, teaching, connections, and an ethical compass are skills that can only be fulfilled by human employees. People are needed to build these stories and disperse them through their networks and digitally. These skills are what employers want because, for now, these cannot be automated; machines cannot read nuances that are necessary to create good messaging for a company.<\/del> Therefore, as educators, we <del>will<\/del> want to ensure that our students are prepared for this business world.<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1629 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4022\/2019\/02\/15204746\/84-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" \/><\/p>\n<p>The edits shown above represent many of the techniques you can use to eliminate unnecessary words, which can move your audience away from listening, reading, or engaging fully with your ideas.\u00a0 Whether their reaction is conscious or not on your audience&#8217;s part, audiences do appreciate concise communications.<\/p>\n<h2>How to Eliminate Unnecessary Words<\/h2>\n<h3>Replace abstract nouns with verbs<\/h3>\n<p>Verbs, more than nouns, help convey ideas concisely, so where possible, avoid using nouns derived from verbs. Often these abstract nouns end in \u2013<strong><em>tion<\/em><\/strong>\u00a0and \u2013<strong><em>ment<\/em><\/strong>. See examples in the following table.<\/p>\n<table style=\"border-collapse: collapse;width: 100%;height: 140px\">\n<tbody>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\"><strong>Abstract Noun<\/strong><\/td>\n<td style=\"width: 50%;height: 14px\"><strong>Verb<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">acquisition<\/td>\n<td style=\"width: 50%;height: 14px\">acquire<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">analysis<\/td>\n<td style=\"width: 50%;height: 14px\">analyze<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">recommendation<\/td>\n<td style=\"width: 50%;height: 14px\">recommend<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">observation<\/td>\n<td style=\"width: 50%;height: 14px\">observe<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">application<\/td>\n<td style=\"width: 50%;height: 14px\">apply<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">confirmation<\/td>\n<td style=\"width: 50%;height: 14px\">confirm<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">development<\/td>\n<td style=\"width: 50%;height: 14px\">develop<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">ability<\/td>\n<td style=\"width: 50%;height: 14px\">able, can<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">assessment<\/td>\n<td style=\"width: 50%;height: 14px\">assess<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Replace long words and phrases with shorter, simpler words and phrases<\/h3>\n<p>The goal is to communicate directly and plainly so use short, direct words whenever possible. Write to\u00a0<em>express<\/em>, not impress.<\/p>\n<table style=\"border-collapse: collapse;width: 100%\">\n<tbody>\n<tr>\n<td style=\"width: 50%\"><strong>Long<\/strong><\/td>\n<td style=\"width: 50%\"><strong>Short<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">cognizant, be cognizant of<\/td>\n<td style=\"width: 50%\">aware, know<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">commence, commencement<\/td>\n<td style=\"width: 50%\">begin, beginning<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">utilize, utilization<\/td>\n<td style=\"width: 50%\">use<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">inquire, make an inquiry<\/td>\n<td style=\"width: 50%\">ask<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">finalize, finalization<\/td>\n<td style=\"width: 50%\">complete, end<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">afford an opportunity to<\/td>\n<td style=\"width: 50%\">permit, allow<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">at this point in time<\/td>\n<td style=\"width: 50%\">now, currently<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">due to the fact that<\/td>\n<td style=\"width: 50%\">because<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">has the ability to<\/td>\n<td style=\"width: 50%\">can<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Avoid cluttered constructions<\/h3>\n<p>This category includes redundancies, repetitions, and \u201cthere is\/are\u201d and \u201cit is\u201d constructions.<\/p>\n<table style=\"border-collapse: collapse;width: 100%;height: 182px\">\n<tbody>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\"><strong>Instead of this<\/strong><\/td>\n<td style=\"width: 50%;height: 14px\"><strong>Use this<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">continue on<\/td>\n<td style=\"width: 50%;height: 14px\">continue<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">join together<\/td>\n<td style=\"width: 50%;height: 14px\">join<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">years of age<\/td>\n<td style=\"width: 50%;height: 14px\">years<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">end result<\/td>\n<td style=\"width: 50%;height: 14px\">result<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">rough estimate<\/td>\n<td style=\"width: 50%;height: 14px\">estimate<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">further enhance<\/td>\n<td style=\"width: 50%;height: 14px\">enhance<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">gather together<\/td>\n<td style=\"width: 50%;height: 14px\">gather<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">carefully consider<\/td>\n<td style=\"width: 50%;height: 14px\">consider<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">mutual agreement<\/td>\n<td style=\"width: 50%;height: 14px\">agreement<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%\">need and reasons for the proposed change in process<\/td>\n<td style=\"width: 50%\">reasons for the proposed change<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">There is a person I know who can fix your computer.<\/td>\n<td style=\"width: 50%;height: 14px\">I know a person who can fix your computer.<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">There is\u00a0a button you need to press\u00a0that\u00a0is red and says &#8220;stop.&#8221;<\/td>\n<td style=\"width: 50%;height: 14px\">Press the red &#8220;stop&#8221; button.<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">There are some people who enjoy disrupting meetings.<\/td>\n<td style=\"width: 50%;height: 14px\">Some people enjoy disrupting meetings.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Use accurate wording<\/h3>\n<p>Sometimes this requires\u00a0<em>more<\/em>\u00a0words instead of fewer, so do not sacrifice clarity for concision. Make sure your words convey the meaning you intend.<\/p>\n<ul>\n<li>Avoid using words that have several possible meanings; do not leave room for ambiguity or alternate interpretations of your ideas. Keep in mind that readers tend to choose literal meanings, so avoid language that can be interpreted in different ways (e.g., \u201cdecent\u201d might have different meanings to different audience members).<\/li>\n<li>Separate facts from opinions by using phrases such as \u201cI recommend,\u201d or \u201cin our group&#8217;s opinion.\u201d<\/li>\n<li>Avoid absolutes such as <em>never<\/em>, <em>always<\/em>, or <em>none<\/em>, unless you are certain that they accurately represent the facts of a situation (which is almost never).<\/li>\n<li>Do not overuse intensifiers that strengthen the meaning of other words, such as <em>extremely<\/em>, <em>fundamentally<\/em>, or <em>actually<\/em>. Overuse may make your communication less believable as well as more wordy.<\/li>\n<li>Do not overuse qualifiers, which are often used to refine meaning (e.g., the results <em>apparently<\/em> show that&#8230;).\u00a0 Overuse may make your audience question your accuracy as well as make your communication more wordy. The University of North Carolina has a useful handout on <a href=\"https:\/\/writingcenter.unc.edu\/tips-and-tools\/qualifiers\/\" target=\"_blank\" rel=\"noopener\">Qualifiers<\/a>.<\/li>\n<\/ul>\n<p>Note that it&#8217;s fine to use intensifiers and qualifiers sometimes, as appropriate.\u00a0 Just do not overuse them, as overuse contributes to unnecessary words.<\/p>\n<table style=\"border-collapse: collapse;width: 100%;height: 140px\">\n<tbody>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\"><strong>Overused Intensifiers<\/strong><\/td>\n<td style=\"width: 50%;height: 14px\"><strong>Overused Qualifiers<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">absolutely<\/td>\n<td style=\"width: 50%;height: 14px\">apparently<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">actually<\/td>\n<td style=\"width: 50%;height: 14px\">basically<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">clearly<\/td>\n<td style=\"width: 50%;height: 14px\">essentially<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">definitely<\/td>\n<td style=\"width: 50%;height: 14px\">generally<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">naturally<\/td>\n<td style=\"width: 50%;height: 14px\">overall<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">in fact<\/td>\n<td style=\"width: 50%;height: 14px\">in effect<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">significantly<\/td>\n<td style=\"width: 50%;height: 14px\">perhaps<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">very<\/td>\n<td style=\"width: 50%;height: 14px\">somewhat<\/td>\n<\/tr>\n<tr style=\"height: 14px\">\n<td style=\"width: 50%;height: 14px\">fundamentally<\/td>\n<td style=\"width: 50%;height: 14px\">quite<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>For a comprehensive list of words and phrases that should be used with caution, see Kim Blank\u2019s \u201c<a href=\"https:\/\/web.uvic.ca\/~gkblank\/wordiness.html\" target=\"_blank\" rel=\"noopener\">Wordiness, Wordiness, Wordiness List<\/a>.\u201d<\/p>\n<p>The following two videos provide definitions and tips for eliminating unnecessary &#8220;longwindedness&#8221; and writing concise sentences.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Effective Communication Skills Training: Concise, Clear, Confident  (Part 1 of 7) | Long-windedness\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/2OBewm5guJk?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"Effective Communication Skills Training: Concise, Clear, Confident (Part 3 of 7) | Concise Sentences\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/VjkCp0MkpS4?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000\">add something on readability here?\u00a0 Flesch-Kincaid readability index?\u00a0 free tools to check?\u00a0 http:\/\/www.readabilityformulas.com\/flesch-grade-level-readability-formula.php<\/span><\/p>\n<p><sup>[1] <\/sup>http:\/\/sites.utexas.edu\/legalwriting\/2015\/04\/29\/manage-your-sentence-length-2\/<\/p>\n<p><sup>[2]<\/sup> Oaks, Tcherepashenets, Winn, Young. Rationale for Professional Communication Certificate. Used with permission.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-514\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Eliminating Unnecessary Words, original material and material adapted from Technical Writing Essentials, Introduction to Professional Communications, and Business Communication Skills for Managers; see attributions below. <strong>Authored by<\/strong>: Susan Oaks. <strong>Project<\/strong>: Communications for Professionals. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC: Attribution-NonCommercial<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>2.2 Communicating with Precision. <strong>Authored by<\/strong>: Suzan Last. <strong>Provided by<\/strong>: University of Victoria. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting\/chapter\/communicatingprecision\/\">https:\/\/pressbooks.bccampus.ca\/technicalwriting\/chapter\/communicatingprecision\/<\/a>. <strong>Project<\/strong>: Technical Writing Essentials. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><li>4.4 Concision. <strong>Authored by<\/strong>: Melissa Ashman. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pressbooks.bccampus.ca\/professionalcomms\/chapter\/4-4-concision\/\">https:\/\/pressbooks.bccampus.ca\/professionalcomms\/chapter\/4-4-concision\/<\/a>. <strong>Project<\/strong>: Introduction to Professional Communications. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li>image of professional with laptop, paper pad, and pen. <strong>Authored by<\/strong>: StockSnap. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/photos\/laptop-computer-browser-research-2562325\/\">https:\/\/pixabay.com\/photos\/laptop-computer-browser-research-2562325\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><li>video Effective Communication Skills Training: Concise, Clear, Confident (Part 1 of 7) Longwindedness. <strong>Authored by<\/strong>: Alex Lyon. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=2OBewm5guJk\">https:\/\/www.youtube.com\/watch?v=2OBewm5guJk<\/a>. <strong>License<\/strong>: <em>Other<\/em>. <strong>License Terms<\/strong>: YouTube video<\/li><li>video Effective Communication Skills Training: Concise, Clear, Confident (Part 3 of 7) Concise Sentences. <strong>Authored by<\/strong>: Alex Lyon. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=VjkCp0MkpS4\">https:\/\/www.youtube.com\/watch?v=VjkCp0MkpS4<\/a>. <strong>License<\/strong>: <em>Other<\/em>. <strong>License Terms<\/strong>: YouTube video<\/li><li>Word Choice and Tone. <strong>Authored by<\/strong>: Susan Kendall. <strong>Provided by<\/strong>: LinkedIn Learning. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/courses.lumenlearning.com\/wmopen-businesscommunicationmgrs\/chapter\/word-choice-and-tone\/\">https:\/\/courses.lumenlearning.com\/wmopen-businesscommunicationmgrs\/chapter\/word-choice-and-tone\/<\/a>. <strong>Project<\/strong>: Business Communication Skills for Managers. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><li>image of a woman with arms over her head, protecting herself from too many things coming at her . <strong>Authored by<\/strong>: geralt. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/illustrations\/woman-face-bullying-stress-shame-2775271\/\">https:\/\/pixabay.com\/illustrations\/woman-face-bullying-stress-shame-2775271\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":81366,"menu_order":6,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Eliminating Unnecessary Words, original material and material adapted from Technical Writing Essentials, Introduction to Professional Communications, and Business Communication Skills for Managers; see attributions below\",\"author\":\"Susan Oaks\",\"organization\":\"\",\"url\":\"\",\"project\":\"Communications for Professionals\",\"license\":\"cc-by-nc\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"2.2 Communicating with Precision\",\"author\":\"Suzan Last\",\"organization\":\"University of Victoria\",\"url\":\"https:\/\/pressbooks.bccampus.ca\/technicalwriting\/chapter\/communicatingprecision\/\",\"project\":\"Technical Writing Essentials\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"4.4 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