{"id":591,"date":"2018-11-09T22:19:43","date_gmt":"2018-11-09T22:19:43","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/?post_type=chapter&#038;p=591"},"modified":"2019-01-02T19:48:10","modified_gmt":"2019-01-02T19:48:10","slug":"quality-integrity-page","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/chapter\/quality-integrity-page\/","title":{"raw":"Quality and Integrity","rendered":"Quality and Integrity"},"content":{"raw":"Acting with quality, no matter in your work or daily life, is a key competency for success.\u00a0 Specific professions have performance standards for quality, but there are also general standards which, according to the University of North Carolina Charlotte, include the following characteristics and actions:\r\n<ul>\r\n \t<li>Sets standards for excellence\u2014Establishes criteria and\/or work procedures to achieve a high level of quality, productivity, or service.<\/li>\r\n \t<li>Ensures high quality\u2014Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments.<\/li>\r\n \t<li>Takes responsibility\u2014Accepts responsibility for outcomes (positive or negative) of one\u2019s work; admits mistakes and refocuses efforts when appropriate.<\/li>\r\n \t<li>Encourages others to take responsibility\u2014Provides encouragement and support to others in accepting responsibility; does not accept others\u2019 denial of responsibility without questioning.[footnote]University of North Carolina Charlotte, Human Resources, Division of Business Affairs, <a href=\"https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf\" target=\"_blank\" rel=\"noopener\">\"Work Standards\"<\/a>[\/footnote]<\/li>\r\n<\/ul>\r\n<img class=\"alignnone size-medium wp-image-1352\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3676\/2018\/11\/03184420\/4-300x120.jpg\" alt=\"\" width=\"300\" height=\"120\" \/>\r\n\r\nOther websites include similar and additional characteristics:\r\n<ul>\r\n \t<li><a href=\"https:\/\/uhr.rutgers.edu\/uhr-units-offices\/consulting-staffing-compensation\/sample-performance-standards\/sample-performance-4\" target=\"_blank\" rel=\"noopener\">Rutgers University Human Resources Sample Performance Standards<\/a><\/li>\r\n \t<li><a href=\"http:\/\/hr.iu.edu\/training\/performance_management\/define-common-exp.htm\" target=\"_blank\" rel=\"noopener\">Indiana University Common Performance Standards<\/a><\/li>\r\n \t<li><a href=\"https:\/\/blog.kainexus.com\/improvement-disciplines\/lean\/standard-work\/how-to-talk-to-your-staff-about-standard-work\" target=\"_blank\" rel=\"noopener\">The Right Way to Talk About Standard Work With Your Staff<\/a><\/li>\r\n<\/ul>\r\nConsider the similarities in quality expectations and characteristics, and also consider specific quality expectations for your profession. You may also want to view videos of how people define and infuse quality into their personal and work lives at <a href=\"https:\/\/videos.asq.org\/using-quality-tools-at-work-and-home\" target=\"_blank\" rel=\"noopener\">ASQ TV<\/a>.\r\n\r\n<img class=\"alignnone size-medium wp-image-1358\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3676\/2018\/11\/03190640\/5-300x212.jpg\" alt=\"\" width=\"300\" height=\"212\" \/>\r\n\r\nActing with integrity, and exhibiting ethical behavior, is also key to professional and personal success. Read about expectations for ethical behavior in the article \"<a href=\"https:\/\/www.workplaceethicsadvice.com\/2011\/12\/a-code-of-ethics-in-the-workplace.html\" target=\"_blank\" rel=\"noopener\">Workplace Advice: A Code of Ethics in the Workplace<\/a>.\"\r\n\r\nTwo very rich sites for\u00a0considering ethical issues\u00a0are:\r\n<ul>\r\n \t<li><a href=\"http:\/\/www.ethicsops.com\" target=\"_blank\" rel=\"noopener\">EthicsOps<\/a>, which contains eight different, general ethics \"tests\" that help you identify ethical issues and think through actions<\/li>\r\n \t<li><a href=\"https:\/\/www.scu.edu\/ethics\/ethics-resources\/ethical-decision-making\/\" target=\"_blank\" rel=\"noopener\">Ethical Decision Making<\/a>, which provides definitions, a framework for ethical decision-making, and much more<\/li>\r\n<\/ul>\r\nConsider your own personal or work experience.\u00a0 Have you recently confronted an ethical issue?\u00a0 Have you had to make decisions that involved ethical issues in the past?\u00a0 Are you in the midst of an issue that calls for ethical decision-making?\r\n<div class=\"textbox exercises\">\r\n<h3>initial learning activity<\/h3>\r\nRead EthicsOps case studies on <a href=\"https:\/\/www.ethicsops.com\/phantom-expenses-case\" target=\"_blank\" rel=\"noopener\">Phantom Expenses<\/a> and <a href=\"https:\/\/www.ethicsops.com\/less-sugar-case\" target=\"_blank\" rel=\"noopener\">Less Sugar<\/a>,\u00a0following through the eight different approaches to dealing\u00a0with each case, as well as the comparison of approaches that leads to the final conclusion.\u00a0Also review the <a href=\"https:\/\/www.scu.edu\/ethics\/ethics-resources\/ethical-decision-making\/\" target=\"_blank\" rel=\"noopener\">Ethical Decision Making<\/a> page, and apply that approach to the cases as well, as you consider them.\r\n\r\nThen choose one of the following scenarios, or use one your own, and apply one or a combination of\u00a0the ethical decision-making approaches to analyze the issue and suggest follow-up action:\r\n<ul>\r\n \t<li>Two team members are discussing another team member's failure to perform. This has caused the rest of the team to work harder. The two who are being critical emphasize the other member's lack of skill and problem-solving capabilities. They criticize the member's follow-through efforts and lack of productivity. You are stuck in the room and feel very uncomfortable about this discussion.\u00a0 What can you do?<\/li>\r\n \t<li>A coworker is consistently late, and you know it's because of his home situation; however, he continues to slide into work unnoticed. Others have to cover for this coworker. What should you do?<\/li>\r\n \t<li>You hear a colleague make a pejorative slur against a racial or ethnic group.\u00a0 Do you address it?<\/li>\r\n \t<li>You are in a team meeting. An issue is being discussed and everyone is asked to raise hands if you agree on a solution.\u00a0 Every other member raises his\/her hand, but you don't agree. You would be the only one to disagree.\u00a0 Do you go along or not?<\/li>\r\n<\/ul>\r\nAs you analyze your chosen issue, consider what the actual issue is, what the possible choices are, and what might be the best course of action.\r\n\r\n<strong>Submit:<\/strong>\u00a0analysis of an ethical dilemma, applying one or a combination of frameworks for analysis, identifying possible choices, and positing the best course of action, with an explanation of why it is the best course of action ethically\r\n\r\n<\/div>\r\n<div class=\"textbox examples\">\r\n<h3>in-depth learning activity<\/h3>\r\nComplete the initial learning activity.\r\n\r\nThen consider quality standards.\u00a0 Since you are known in the workplace as an employee with high ethical standards, you have been asked to\u00a0develop a brief training on quality and integrity in the workplace.\u00a0 You can also use this opportunity to address the ethical issues in which you have recently been involved.\r\n\r\nCreate a short training (no more than 5 minutes)\u00a0covering the points you would include.\u00a0 Your training may be in any of the following formats:\r\n<ul>\r\n \t<li>VoiceThread (allows powerpoint slides and visuals with a narration)<\/li>\r\n \t<li>Powerpoint<\/li>\r\n \t<li>YouTube video<\/li>\r\n \t<li>Word document with information presented as you would present it on powerpoint slides<\/li>\r\n<\/ul>\r\nIf you work with a text-only format, make sure to include the narration you would\u00a0use\u00a0for each slide.\r\n\r\n<strong>Submit: <\/strong>\r\n<ul>\r\n \t<li>analysis of an ethical dilemma, applying one or a combination of frameworks for analysis, identifying possible choices, and positing the best course of action, with an explanation of why it is the best course of action ethically<\/li>\r\n \t<li>training\u00a0for quality and integrity<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"textbox tryit\">\r\n<h3>Related college Learning Goals<\/h3>\r\n<strong>Social Responsibility:<\/strong> Engage in ethical reasoning, and reflect on issues such as democratic citizenship, diversity, social justice and environmental sustainability, both locally and globally.\r\n\r\n<strong>Communication:<\/strong> Express and receive ideas effectively, in multiple contexts and through multiple strategies.\r\n\r\n<strong>Critical Thinking and Problem Solving:<\/strong> Evaluate, analyze, synthesize and critique key concepts and experiences, and apply diverse perspectives to find creative solutions to problems concerning human behavior, society and the natural world.\r\n\r\n&nbsp;\r\n<p style=\"font-size: small\">For more information, see the <a href=\"https:\/\/www.esc.edu\/policies\/?search=cid%3D61278\" target=\"_blank\" rel=\"noopener\">College Learning Goals Policy<\/a>.<\/p>\r\n\r\n<\/div>\r\n<sup>[1]<\/sup><a href=\"https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf<\/a> Work Standards,","rendered":"<p>Acting with quality, no matter in your work or daily life, is a key competency for success.\u00a0 Specific professions have performance standards for quality, but there are also general standards which, according to the University of North Carolina Charlotte, include the following characteristics and actions:<\/p>\n<ul>\n<li>Sets standards for excellence\u2014Establishes criteria and\/or work procedures to achieve a high level of quality, productivity, or service.<\/li>\n<li>Ensures high quality\u2014Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments.<\/li>\n<li>Takes responsibility\u2014Accepts responsibility for outcomes (positive or negative) of one\u2019s work; admits mistakes and refocuses efforts when appropriate.<\/li>\n<li>Encourages others to take responsibility\u2014Provides encouragement and support to others in accepting responsibility; does not accept others\u2019 denial of responsibility without questioning.<a class=\"footnote\" title=\"University of North Carolina Charlotte, Human Resources, Division of Business Affairs, &quot;Work Standards&quot;\" id=\"return-footnote-591-1\" href=\"#footnote-591-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1352\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3676\/2018\/11\/03184420\/4-300x120.jpg\" alt=\"\" width=\"300\" height=\"120\" \/><\/p>\n<p>Other websites include similar and additional characteristics:<\/p>\n<ul>\n<li><a href=\"https:\/\/uhr.rutgers.edu\/uhr-units-offices\/consulting-staffing-compensation\/sample-performance-standards\/sample-performance-4\" target=\"_blank\" rel=\"noopener\">Rutgers University Human Resources Sample Performance Standards<\/a><\/li>\n<li><a href=\"http:\/\/hr.iu.edu\/training\/performance_management\/define-common-exp.htm\" target=\"_blank\" rel=\"noopener\">Indiana University Common Performance Standards<\/a><\/li>\n<li><a href=\"https:\/\/blog.kainexus.com\/improvement-disciplines\/lean\/standard-work\/how-to-talk-to-your-staff-about-standard-work\" target=\"_blank\" rel=\"noopener\">The Right Way to Talk About Standard Work With Your Staff<\/a><\/li>\n<\/ul>\n<p>Consider the similarities in quality expectations and characteristics, and also consider specific quality expectations for your profession. You may also want to view videos of how people define and infuse quality into their personal and work lives at <a href=\"https:\/\/videos.asq.org\/using-quality-tools-at-work-and-home\" target=\"_blank\" rel=\"noopener\">ASQ TV<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1358\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3676\/2018\/11\/03190640\/5-300x212.jpg\" alt=\"\" width=\"300\" height=\"212\" \/><\/p>\n<p>Acting with integrity, and exhibiting ethical behavior, is also key to professional and personal success. Read about expectations for ethical behavior in the article &#8220;<a href=\"https:\/\/www.workplaceethicsadvice.com\/2011\/12\/a-code-of-ethics-in-the-workplace.html\" target=\"_blank\" rel=\"noopener\">Workplace Advice: A Code of Ethics in the Workplace<\/a>.&#8221;<\/p>\n<p>Two very rich sites for\u00a0considering ethical issues\u00a0are:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.ethicsops.com\" target=\"_blank\" rel=\"noopener\">EthicsOps<\/a>, which contains eight different, general ethics &#8220;tests&#8221; that help you identify ethical issues and think through actions<\/li>\n<li><a href=\"https:\/\/www.scu.edu\/ethics\/ethics-resources\/ethical-decision-making\/\" target=\"_blank\" rel=\"noopener\">Ethical Decision Making<\/a>, which provides definitions, a framework for ethical decision-making, and much more<\/li>\n<\/ul>\n<p>Consider your own personal or work experience.\u00a0 Have you recently confronted an ethical issue?\u00a0 Have you had to make decisions that involved ethical issues in the past?\u00a0 Are you in the midst of an issue that calls for ethical decision-making?<\/p>\n<div class=\"textbox exercises\">\n<h3>initial learning activity<\/h3>\n<p>Read EthicsOps case studies on <a href=\"https:\/\/www.ethicsops.com\/phantom-expenses-case\" target=\"_blank\" rel=\"noopener\">Phantom Expenses<\/a> and <a href=\"https:\/\/www.ethicsops.com\/less-sugar-case\" target=\"_blank\" rel=\"noopener\">Less Sugar<\/a>,\u00a0following through the eight different approaches to dealing\u00a0with each case, as well as the comparison of approaches that leads to the final conclusion.\u00a0Also review the <a href=\"https:\/\/www.scu.edu\/ethics\/ethics-resources\/ethical-decision-making\/\" target=\"_blank\" rel=\"noopener\">Ethical Decision Making<\/a> page, and apply that approach to the cases as well, as you consider them.<\/p>\n<p>Then choose one of the following scenarios, or use one your own, and apply one or a combination of\u00a0the ethical decision-making approaches to analyze the issue and suggest follow-up action:<\/p>\n<ul>\n<li>Two team members are discussing another team member&#8217;s failure to perform. This has caused the rest of the team to work harder. The two who are being critical emphasize the other member&#8217;s lack of skill and problem-solving capabilities. They criticize the member&#8217;s follow-through efforts and lack of productivity. You are stuck in the room and feel very uncomfortable about this discussion.\u00a0 What can you do?<\/li>\n<li>A coworker is consistently late, and you know it&#8217;s because of his home situation; however, he continues to slide into work unnoticed. Others have to cover for this coworker. What should you do?<\/li>\n<li>You hear a colleague make a pejorative slur against a racial or ethnic group.\u00a0 Do you address it?<\/li>\n<li>You are in a team meeting. An issue is being discussed and everyone is asked to raise hands if you agree on a solution.\u00a0 Every other member raises his\/her hand, but you don&#8217;t agree. You would be the only one to disagree.\u00a0 Do you go along or not?<\/li>\n<\/ul>\n<p>As you analyze your chosen issue, consider what the actual issue is, what the possible choices are, and what might be the best course of action.<\/p>\n<p><strong>Submit:<\/strong>\u00a0analysis of an ethical dilemma, applying one or a combination of frameworks for analysis, identifying possible choices, and positing the best course of action, with an explanation of why it is the best course of action ethically<\/p>\n<\/div>\n<div class=\"textbox examples\">\n<h3>in-depth learning activity<\/h3>\n<p>Complete the initial learning activity.<\/p>\n<p>Then consider quality standards.\u00a0 Since you are known in the workplace as an employee with high ethical standards, you have been asked to\u00a0develop a brief training on quality and integrity in the workplace.\u00a0 You can also use this opportunity to address the ethical issues in which you have recently been involved.<\/p>\n<p>Create a short training (no more than 5 minutes)\u00a0covering the points you would include.\u00a0 Your training may be in any of the following formats:<\/p>\n<ul>\n<li>VoiceThread (allows powerpoint slides and visuals with a narration)<\/li>\n<li>Powerpoint<\/li>\n<li>YouTube video<\/li>\n<li>Word document with information presented as you would present it on powerpoint slides<\/li>\n<\/ul>\n<p>If you work with a text-only format, make sure to include the narration you would\u00a0use\u00a0for each slide.<\/p>\n<p><strong>Submit: <\/strong><\/p>\n<ul>\n<li>analysis of an ethical dilemma, applying one or a combination of frameworks for analysis, identifying possible choices, and positing the best course of action, with an explanation of why it is the best course of action ethically<\/li>\n<li>training\u00a0for quality and integrity<\/li>\n<\/ul>\n<\/div>\n<div class=\"textbox tryit\">\n<h3>Related college Learning Goals<\/h3>\n<p><strong>Social Responsibility:<\/strong> Engage in ethical reasoning, and reflect on issues such as democratic citizenship, diversity, social justice and environmental sustainability, both locally and globally.<\/p>\n<p><strong>Communication:<\/strong> Express and receive ideas effectively, in multiple contexts and through multiple strategies.<\/p>\n<p><strong>Critical Thinking and Problem Solving:<\/strong> Evaluate, analyze, synthesize and critique key concepts and experiences, and apply diverse perspectives to find creative solutions to problems concerning human behavior, society and the natural world.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-size: small\">For more information, see the <a href=\"https:\/\/www.esc.edu\/policies\/?search=cid%3D61278\" target=\"_blank\" rel=\"noopener\">College Learning Goals Policy<\/a>.<\/p>\n<\/div>\n<p><sup>[1]<\/sup><a href=\"https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf<\/a> Work Standards,<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-591\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Quality and Integrity. <strong>Authored by<\/strong>: Susan Oaks; adapted from team work by Nan Travers (lead), Cathy Davison, Elaine Handley, Linda Jones, Jessica Kindred, Gohar Marikyan, Lynette Nickleberry, Susan Oaks, Eileen O&#039;Connor. <strong>Project<\/strong>: Educational Planning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC: Attribution-NonCommercial<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>image of word graphic Quality. <strong>Authored by<\/strong>: geralt. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/control-quality-control-3312776\/\">https:\/\/pixabay.com\/en\/control-quality-control-3312776\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><li>image of road signs saying Right Wrong. <strong>Authored by<\/strong>: Tumisu. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/ethics-right-wrong-ethical-moral-2991600\/\">https:\/\/pixabay.com\/en\/ethics-right-wrong-ethical-moral-2991600\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-591-1\">University of North Carolina Charlotte, Human Resources, Division of Business Affairs, <a href=\"https:\/\/hr.uncc.edu\/sites\/hr.uncc.edu\/files\/media\/comp-questions\/Work_Standards.pdf\" target=\"_blank\" rel=\"noopener\">\"Work Standards\"<\/a> <a href=\"#return-footnote-591-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":81366,"menu_order":1,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"image of word graphic Quality\",\"author\":\"geralt\",\"organization\":\"Pixabay\",\"url\":\"https:\/\/pixabay.com\/en\/control-quality-control-3312776\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"image of road signs saying Right Wrong\",\"author\":\"Tumisu\",\"organization\":\"Pixabay\",\"url\":\"https:\/\/pixabay.com\/en\/ethics-right-wrong-ethical-moral-2991600\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Quality and Integrity\",\"author\":\"Susan Oaks; adapted from team work by Nan Travers (lead), Cathy Davison, Elaine Handley, Linda Jones, Jessica Kindred, Gohar Marikyan, Lynette Nickleberry, Susan Oaks, Eileen O\\'Connor\",\"organization\":\"\",\"url\":\"\",\"project\":\"Educational Planning\",\"license\":\"cc-by-nc\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-591","chapter","type-chapter","status-publish","hentry"],"part":244,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapters\/591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/wp\/v2\/users\/81366"}],"version-history":[{"count":12,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapters\/591\/revisions"}],"predecessor-version":[{"id":1647,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapters\/591\/revisions\/1647"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/parts\/244"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapters\/591\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/wp\/v2\/media?parent=591"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/pressbooks\/v2\/chapter-type?post=591"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/wp\/v2\/contributor?post=591"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-esc-educationalplanning\/wp-json\/wp\/v2\/license?post=591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}