Symbolic interactionism is a micro-level theory that focuses on meanings attached to human interaction, both verbal and non-verbal, and to symbols. Communication—the exchange of meaning through language and symbols—is believed to be the way in which people make sense of their social worlds.

Charles Horton Cooley introduced the looking-glass self (1902) to describe how a person’s self of self grows out of interactions with others, and he proposed a threefold process for this development: 1) we see how others react to us, 2) we interpret that reaction (typically as positive or negative) and 3) we develop a sense of self based on those interpretations. “Looking-glass” is an archaic term for a mirror, so Cooley theorized that we “see” ourselves when we interact with others.

Social scientists who apply symbolic-interactionist thinking look for patterns of interaction between individuals. Their studies often involve observation of one-on-one interactions. For example, while a conflict theorist studying a political protest might focus on class difference, a symbolic interactionist would be more interested in how individuals in the protesting group interact, as well as the signs and symbols protesters use to communicate their message and to negotiate and thus develop shared meanings.

The focus on the importance of interaction in building a society led sociologists like Erving Goffman (1922–1982) to develop a technique called dramaturgical analysis. Goffman used theater as an analogy for social interaction and recognized that people’s interactions showed patterns of cultural “scripts.” Since it can be unclear what part a person may play in a given situation, as we all occupy multiple roles in a given day (i.e., student, friend, son/ daughter, employee, etc.), one has to improvise his or her role as the situation unfolds (Goffman 1958).

Studies that use the symbolic interactionist perspective are more likely to use qualitative research methods, such as in-depth interviews or participant observation, because they seek to understand the symbolic worlds in which research subjects live.

Constructivism is an extension of symbolic interaction theory which proposes that reality is what humans cognitively construct it to be. We develop social constructs based on interactions with others, and those constructs that last over time are those that have meanings which are widely agreed-upon or generally accepted by most within the society.

Watch this video for an explanation of the main tenets of symbolic interactionism

Criticism

Research done from this perspective is often scrutinized because of the difficulty of remaining objective. Others criticize the extremely narrow focus on symbolic interaction. Proponents, of course, consider this one of its greatest strengths and generally use research methods that will allow extended observation and/or substantive interviews to provide depth rather than breadth. Interactionists are also criticized for not paying enough attention to social institutions and structural constraints. For example, the interactions between a police officer and a black man are different than the interactions between a police officer and a white man. Addressing systemic inequalities within the criminal justice system, including pervasive racism, is essential for an interactionist understanding of face-to-face interactions.