{"id":116,"date":"2014-07-25T21:39:08","date_gmt":"2014-07-25T21:39:08","guid":{"rendered":"https:\/\/courses.candelalearning.com\/englishforbusiness\/?post_type=chapter&#038;p=116"},"modified":"2015-01-30T18:57:38","modified_gmt":"2015-01-30T18:57:38","slug":"13-5-rsum","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/chapter\/13-5-rsum\/","title":{"raw":"R&eacute;sum&eacute;","rendered":"R&eacute;sum&eacute;"},"content":{"raw":"&nbsp;\r\n<div class=\"im_section\">\r\n<div class=\"bcc-box bcc-highlight\">\r\n<h3>LEARNING OBJECTIVES<\/h3>\r\nBy the end of this section, you will be able to:\r\n<ul>\r\n\t<li>Describe the differences among functional, reverse chronological, combination, targeted, and scannable r\u00e9sum\u00e9s.<\/li>\r\n\t<li>Discuss what features are required in each type of r\u00e9sum\u00e9.<\/li>\r\n\t<li>Prepare a one-page r\u00e9sum\u00e9.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_n01\" class=\"im_learning_objectives im_editable im_block\">\r\n<p class=\"im_title\"><\/p>\r\n<p class=\"im_title\">A <span class=\"im_margin_term\"><span class=\"im_glossterm\">r\u00e9sum\u00e9<\/span><\/span> is a document that summarizes your education, skills, talents, employment history, and experiences in a clear and concise format for potential employers. The r\u00e9sum\u00e9 serves three distinct purposes that define its format, design, and presentation:<\/p>\r\n\r\n<\/div>\r\n<ol id=\"mcleanbuseng-ch13_s05_l02\" class=\"im_orderedlist im_editable im_block\">\r\n\t<li>To represent your professional information in writing<\/li>\r\n\t<li>To demonstrate the relationship between your professional information and the problem or challenge the potential employer hopes to solve or address, often represented in the form of a job description or duties<\/li>\r\n\t<li>To get you an interview by clearly demonstrating you meet the minimum qualifications and have the professional background help the organization meet its goals<\/li>\r\n<\/ol>\r\nAn online profile page is similar to a r\u00e9sum\u00e9 in that it represents you, your background and qualifications, and adds participation to the publication. People network, link, and connect in new ways via online profiles or professional sites like LinkedIn. In many ways, your online profile is an online version of your r\u00e9sum\u00e9 with connections and friends on public display. Your MySpace and Facebook pages are also often accessible to the public, so never post anything you wouldn\u2019t want your employer (current or future) to read, see, or hear. This chapter covers a traditional r\u00e9sum\u00e9, as well as the more popular scannable features, but the elements and tips could equally apply to your online profile.\r\n<div id=\"mcleanbuseng-ch13_s05_s01\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Main Parts of a R\u00e9sum\u00e9<\/h2>\r\nRegardless of the format, employers have expectations for your r\u00e9sum\u00e9. They expect it to be clear, accurate, and up to date (Bennett, 2005).\u00a0This document represents you in your absence, and you want it to do the best job possible. You don\u2019t want to be represented by spelling or grammatical errors, as they may raise questions about your education and attention to detail. Someone reading your r\u00e9sum\u00e9 with errors will only wonder what kind of work you might produce that will poorly reflect on their company. There is going to be enough competition that you don\u2019t want to provide an easy excuse to toss your r\u00e9sum\u00e9 at the start of the process. Do your best work the first time.\r\n\r\nR\u00e9sum\u00e9s have several basic elements that employers look for, including your contact information, objective or goal, education and work experience, and so on. Each r\u00e9sum\u00e9 format may organize the information in distinct ways based on the overall design strategy, but all information should be clear, concise, and accurate\u00a0(Simons &amp; Curtis, 2004).\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s01\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Contact Information<\/h2>\r\nThis section is often located at the top of the document. The first element of the contact information is your name. You should use your full, legal name even if you go by your middle name or use a nickname. There will plenty of time later to clarify what you prefer to be called, but all your application documents, including those that relate to payroll, your social security number, drug screenings, background checks, fingerprint records, transcripts, certificates or degrees, should feature your legal name. Other necessary information includes your address, phone number(s), and e-mail address. If you maintain two addresses (e.g., a campus and a residential address), make it clear where you can be contacted by indicating the primary address. For business purposes, do not use an unprofessional e-mail address like sexiluvr93@hotmale.com or tutifruti@yafoo.com. Create a new e-mail account if needed with an address suitable for professional use.\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s01_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.7<\/span> Sample Contact Information\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/67cb5e21628fdac55be40bfedfda2f49.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_67cb5e21628fdac55be40bfedfda2f49.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n&nbsp;\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s02\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Objective<\/h2>\r\nThis is one part of your r\u00e9sum\u00e9 that is relatively simple to customize for an individual application. Your objective should reflect the audience\u2019s need to quickly understand how you will help the organization achieve its goals.\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s02_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.8<\/span> Sample Objective\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/63a0df83c822a42a2a76fa675a744bc2.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_63a0df83c822a42a2a76fa675a744bc2.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s03\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Education<\/h2>\r\nYou need to list your education in reverse chronological order, with your most recent degree first. List the school, degree, and grade point average (GPA). If there is a difference between the GPA in your major courses and your overall GPA, you may want to list them separately to demonstrate your success in your chosen field. You may also want to highlight relevant coursework that directly relate to the position.\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s03_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.9<\/span> Sample Education Field\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/f4c9f425e85ec323d06b2db11679f43e.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_f4c9f425e85ec323d06b2db11679f43e.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s04\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Work Experience<\/h2>\r\nList in reverse chronological order your employment history, including the positions, companies, locations, dates, duties and skills demonstrated or acquired. You may choose to use active, descriptive sentences or bullet lists, but be consistent. Emphasize responsibilities that involved budgets, teamwork, supervision, and customer service when applying for positions in business and industry, but don\u2019t let emphasis become exaggeration. This document represents you in your absence, and if information is false, at a minimum you could lose your job.\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s04_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.10<\/span> Sample Work Experience\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/8833331804f1ef0b7d149b8c82099008.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_8833331804f1ef0b7d149b8c82099008.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s01_s04_t01\" class=\"im_table im_block\">\r\n\r\n<span class=\"im_title-prefix\">Table 13.5<\/span> Types of R\u00e9sum\u00e9s\r\n<table cellspacing=\"0\" cellpadding=\"0\">\r\n<thead>\r\n<tr>\r\n<th>Type<\/th>\r\n<th>Function<\/th>\r\n<th>Advantage<\/th>\r\n<th>Disadvantage<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>1. Reverse Chronological<\/td>\r\n<td>Reverse chronological r\u00e9sum\u00e9s (also called reverse time order) focus on work history.<\/td>\r\n<td>Demonstrates a consistent work history<\/td>\r\n<td>It may be difficult to highlight skills and experience.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>2. Functional<\/td>\r\n<td>Functional r\u00e9sum\u00e9s (also called competency-based r\u00e9sum\u00e9s) focus on skills.<\/td>\r\n<td>Demonstrates skills that can clearly link to job functions or duties<\/td>\r\n<td>It is often associated with people who have gaps in their employment history.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>3. Combination<\/td>\r\n<td>A combination r\u00e9sum\u00e9 lists your skills and experience first, then employment history and education.<\/td>\r\n<td>Highlights the skills you have that are relevant to the job and provides a reverse chronological work history<\/td>\r\n<td>Some employers prefer a reverse chronological order.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>4. Targeted<\/td>\r\n<td>A targeted r\u00e9sum\u00e9 is a custom document that specifically highlights the experience and skills that are relevant to the job.<\/td>\r\n<td>Points out to the reader how your qualifications and experience clearly match the job duties<\/td>\r\n<td>Custom documents take additional time, preparation, analysis of the job announcement, and may not fit the established guidelines.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>5. Scannable<\/td>\r\n<td>A scannable r\u00e9sum\u00e9 is specifically formatted to be read by a scanner and converted to digital information.<\/td>\r\n<td>Increasingly used to facilitate search and retrieval, and to reduce physical storage costs<\/td>\r\n<td>Scanners may not read the r\u00e9sum\u00e9 correctly.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\nYou may choose to include references at the end of your r\u00e9sum\u00e9, though \u201creferences upon request\u201d is common. You may also be tempted to extend your r\u00e9sum\u00e9 to more than one page, but don\u2019t exceed that limit unless the additional page will feature specific, relevant information that represents several years of work that directly relates to the position. The person reading your r\u00e9sum\u00e9 may be sifting through many applicants and will not spend time reading extra pages. Use the one-page format to put your best foot forward, remembering that you may never get a second chance to make a good first impression.\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Maximize Scannable R\u00e9sum\u00e9 Content<\/h2>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s01\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Use Key Words<\/h2>\r\nJust as there are common search terms, and common words in relation to each position, job description, or description of duties, your scannable r\u00e9sum\u00e9 needs to mirror these common terms. Use of nonstandard terms may not stand out, and your indication of \u201cmanaged employees\u201d may not get the same attention as the word \u201csupervision\u201d or \u201cmanagement.\u201d\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s02\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Follow Directions<\/h2>\r\nIf a job description uses specific terms, refers to computer programs, skills, or previous experience, make sure you incorporate that language in your scannable r\u00e9sum\u00e9. You know that when given a class assignment, you are expected to follow directions; similarly, the employer is looking for specific skills and experience. By mirroring the employer\u2019s language and submitting your application documents in accord with their instructions, you convey a spirit of cooperation and an understanding of how to follow instructions.\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s03\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Insert a Key Word Section<\/h2>\r\nConsider a brief section that lists common words associated with the position as a skills summary: customer service, business communication, sales, or terms and acronyms common to the business or industry.\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s04\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Make It Easy to Read<\/h2>\r\nYou need to make sure your r\u00e9sum\u00e9 is easy to read by a computer, including a character recognition program. That means no italics, underlining, shading, boxes, or lines. Choose a sans serif (without serif, or decorative end) font like Arial or Tahoma that won\u2019t be misread. Simple, clear fonts that demonstrate no points at which letters may appear to overlap will increase the probability of the computer getting it right the first time. In order for the computer to do this, you have to consider your audience\u2014a computer program that will not be able to interpret your unusual font or odd word choice. A font size of eleven or twelve is easier to read for most people, and while the computer doesn\u2019t care about font size, the smaller your font, the more likely the computer is to make the error of combining adjacent letters.\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05\" class=\"im_section\">\r\n<h2 class=\"im_title im_editable im_block\">Printing, Packaging and Delivery<\/h2>\r\nUse a laser printer to get crisp letter formation. Inkjet printers can have some \u201cbleed\u201d between characters that may make them overlap, and therefore be misunderstood. Folds can make it hard to scan your document. E-mail your r\u00e9sum\u00e9 as an attachment if possible, but if a paper version is required, don\u2019t fold it. Use a clean, white piece of paper with black ink; colors will only confuse the computer. Deliver the document in a nine-by-twelve-inch envelope, stiffened with a sheet of cardstock (heavy paper or cardboard) to help prevent damage to the document.\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f01\" class=\"im_figure im_large im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.11<\/span> Sample Format for Chronological R\u00e9sum\u00e9\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/23e21b765e29b008d615a5d1ec9f95ef.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_23e21b765e29b008d615a5d1ec9f95ef.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f02\" class=\"im_figure im_large im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.12<\/span> Sample Format for Functional R\u00e9sum\u00e9\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/fe770bbf730560a1145546564561a52b.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_fe770bbf730560a1145546564561a52b.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f03\" class=\"im_figure im_large im_editable im_block\">\r\n\r\n<span class=\"im_title-prefix\">Figure 13.13<\/span> Sample Format for Scannable R\u00e9sum\u00e9\r\n\r\n<a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/85d3daaa7eb908a61dd6e2e1be48be42.jpg\" target=\"_blank\"><img src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_85d3daaa7eb908a61dd6e2e1be48be42.jpg#fixme\" alt=\"\" \/><\/a>\r\n\r\n<\/div>\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_n01\" class=\"im_key_takeaways im_editable im_block\">\r\n<h3 class=\"im_title\"><\/h3>\r\n<div class=\"bcc-box bcc-success\">\r\n<h3>Key Takeaway<\/h3>\r\n<section>\r\n<div data-type=\"note\">\r\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_n01\" class=\"im_key_takeaways im_editable im_block\">\r\n\r\nA r\u00e9sum\u00e9 will represent your skills, education, and experience in your absence. Businesses increasingly scan r\u00e9sum\u00e9s into searchable databases.\r\n\r\n<\/div>\r\n&nbsp;\r\n\r\n<\/div>\r\n<\/section><\/div>\r\n<div class=\"bcc-box bcc-info\">\r\n<h3>Exercises<\/h3>\r\n1. Find a job announcement with specific duties that represents a job that you will be prepared for upon graduation. Choose a type of r\u00e9sum\u00e9 and prepare your r\u00e9sum\u00e9 to submit to the employer as a class assignment. Your instructor may also request a scannable version of your r\u00e9sum\u00e9.\r\n\r\n2. Conduct an online search for a functional or chronological r\u00e9sum\u00e9. Please post and share with your classmates.\r\n\r\n3. Conduct an online search for job advertisements that detail positions you would be interested in, and note the key job duties and position requirements. Please post one example and share with your classmates.\r\n\r\n4. When is a second page of your r\u00e9sum\u00e9 justified? Explain.\r\n\r\n5. Conduct an online search for resources to help you prepare your own r\u00e9sum\u00e9. Please post one link and a brief review of the Web site, noting what features you found useful and at least one recommendation for improvement.\r\n\r\n<\/div>\r\n<h3 class=\"im_title\"><\/h3>\r\n<\/div>\r\n<\/div>\r\n<\/div>","rendered":"<p>&nbsp;<\/p>\n<div class=\"im_section\">\n<div class=\"bcc-box bcc-highlight\">\n<h3>LEARNING OBJECTIVES<\/h3>\n<p>By the end of this section, you will be able to:<\/p>\n<ul>\n<li>Describe the differences among functional, reverse chronological, combination, targeted, and scannable r\u00e9sum\u00e9s.<\/li>\n<li>Discuss what features are required in each type of r\u00e9sum\u00e9.<\/li>\n<li>Prepare a one-page r\u00e9sum\u00e9.<\/li>\n<\/ul>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_n01\" class=\"im_learning_objectives im_editable im_block\">\n<p class=\"im_title\">\n<p class=\"im_title\">A <span class=\"im_margin_term\"><span class=\"im_glossterm\">r\u00e9sum\u00e9<\/span><\/span> is a document that summarizes your education, skills, talents, employment history, and experiences in a clear and concise format for potential employers. The r\u00e9sum\u00e9 serves three distinct purposes that define its format, design, and presentation:<\/p>\n<\/div>\n<ol id=\"mcleanbuseng-ch13_s05_l02\" class=\"im_orderedlist im_editable im_block\">\n<li>To represent your professional information in writing<\/li>\n<li>To demonstrate the relationship between your professional information and the problem or challenge the potential employer hopes to solve or address, often represented in the form of a job description or duties<\/li>\n<li>To get you an interview by clearly demonstrating you meet the minimum qualifications and have the professional background help the organization meet its goals<\/li>\n<\/ol>\n<p>An online profile page is similar to a r\u00e9sum\u00e9 in that it represents you, your background and qualifications, and adds participation to the publication. People network, link, and connect in new ways via online profiles or professional sites like LinkedIn. In many ways, your online profile is an online version of your r\u00e9sum\u00e9 with connections and friends on public display. Your MySpace and Facebook pages are also often accessible to the public, so never post anything you wouldn\u2019t want your employer (current or future) to read, see, or hear. This chapter covers a traditional r\u00e9sum\u00e9, as well as the more popular scannable features, but the elements and tips could equally apply to your online profile.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Main Parts of a R\u00e9sum\u00e9<\/h2>\n<p>Regardless of the format, employers have expectations for your r\u00e9sum\u00e9. They expect it to be clear, accurate, and up to date (Bennett, 2005).\u00a0This document represents you in your absence, and you want it to do the best job possible. You don\u2019t want to be represented by spelling or grammatical errors, as they may raise questions about your education and attention to detail. Someone reading your r\u00e9sum\u00e9 with errors will only wonder what kind of work you might produce that will poorly reflect on their company. There is going to be enough competition that you don\u2019t want to provide an easy excuse to toss your r\u00e9sum\u00e9 at the start of the process. Do your best work the first time.<\/p>\n<p>R\u00e9sum\u00e9s have several basic elements that employers look for, including your contact information, objective or goal, education and work experience, and so on. Each r\u00e9sum\u00e9 format may organize the information in distinct ways based on the overall design strategy, but all information should be clear, concise, and accurate\u00a0(Simons &amp; Curtis, 2004).<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s01\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Contact Information<\/h2>\n<p>This section is often located at the top of the document. The first element of the contact information is your name. You should use your full, legal name even if you go by your middle name or use a nickname. There will plenty of time later to clarify what you prefer to be called, but all your application documents, including those that relate to payroll, your social security number, drug screenings, background checks, fingerprint records, transcripts, certificates or degrees, should feature your legal name. Other necessary information includes your address, phone number(s), and e-mail address. If you maintain two addresses (e.g., a campus and a residential address), make it clear where you can be contacted by indicating the primary address. For business purposes, do not use an unprofessional e-mail address like sexiluvr93@hotmale.com or tutifruti@yafoo.com. Create a new e-mail account if needed with an address suitable for professional use.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s01_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.7<\/span> Sample Contact Information<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/67cb5e21628fdac55be40bfedfda2f49.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_67cb5e21628fdac55be40bfedfda2f49.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s02\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Objective<\/h2>\n<p>This is one part of your r\u00e9sum\u00e9 that is relatively simple to customize for an individual application. Your objective should reflect the audience\u2019s need to quickly understand how you will help the organization achieve its goals.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s02_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.8<\/span> Sample Objective<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/63a0df83c822a42a2a76fa675a744bc2.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_63a0df83c822a42a2a76fa675a744bc2.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s01_s03\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Education<\/h2>\n<p>You need to list your education in reverse chronological order, with your most recent degree first. List the school, degree, and grade point average (GPA). If there is a difference between the GPA in your major courses and your overall GPA, you may want to list them separately to demonstrate your success in your chosen field. You may also want to highlight relevant coursework that directly relate to the position.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s03_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.9<\/span> Sample Education Field<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/f4c9f425e85ec323d06b2db11679f43e.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_f4c9f425e85ec323d06b2db11679f43e.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s01_s04\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Work Experience<\/h2>\n<p>List in reverse chronological order your employment history, including the positions, companies, locations, dates, duties and skills demonstrated or acquired. You may choose to use active, descriptive sentences or bullet lists, but be consistent. Emphasize responsibilities that involved budgets, teamwork, supervision, and customer service when applying for positions in business and industry, but don\u2019t let emphasis become exaggeration. This document represents you in your absence, and if information is false, at a minimum you could lose your job.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s01_s04_f01\" class=\"im_figure im_large im_medium-height im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.10<\/span> Sample Work Experience<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/8833331804f1ef0b7d149b8c82099008.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_8833331804f1ef0b7d149b8c82099008.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s01_s04_t01\" class=\"im_table im_block\">\n<p><span class=\"im_title-prefix\">Table 13.5<\/span> Types of R\u00e9sum\u00e9s<\/p>\n<table cellpadding=\"0\" style=\"border-spacing: 0px;\">\n<thead>\n<tr>\n<th>Type<\/th>\n<th>Function<\/th>\n<th>Advantage<\/th>\n<th>Disadvantage<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1. Reverse Chronological<\/td>\n<td>Reverse chronological r\u00e9sum\u00e9s (also called reverse time order) focus on work history.<\/td>\n<td>Demonstrates a consistent work history<\/td>\n<td>It may be difficult to highlight skills and experience.<\/td>\n<\/tr>\n<tr>\n<td>2. Functional<\/td>\n<td>Functional r\u00e9sum\u00e9s (also called competency-based r\u00e9sum\u00e9s) focus on skills.<\/td>\n<td>Demonstrates skills that can clearly link to job functions or duties<\/td>\n<td>It is often associated with people who have gaps in their employment history.<\/td>\n<\/tr>\n<tr>\n<td>3. Combination<\/td>\n<td>A combination r\u00e9sum\u00e9 lists your skills and experience first, then employment history and education.<\/td>\n<td>Highlights the skills you have that are relevant to the job and provides a reverse chronological work history<\/td>\n<td>Some employers prefer a reverse chronological order.<\/td>\n<\/tr>\n<tr>\n<td>4. Targeted<\/td>\n<td>A targeted r\u00e9sum\u00e9 is a custom document that specifically highlights the experience and skills that are relevant to the job.<\/td>\n<td>Points out to the reader how your qualifications and experience clearly match the job duties<\/td>\n<td>Custom documents take additional time, preparation, analysis of the job announcement, and may not fit the established guidelines.<\/td>\n<\/tr>\n<tr>\n<td>5. Scannable<\/td>\n<td>A scannable r\u00e9sum\u00e9 is specifically formatted to be read by a scanner and converted to digital information.<\/td>\n<td>Increasingly used to facilitate search and retrieval, and to reduce physical storage costs<\/td>\n<td>Scanners may not read the r\u00e9sum\u00e9 correctly.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>You may choose to include references at the end of your r\u00e9sum\u00e9, though \u201creferences upon request\u201d is common. You may also be tempted to extend your r\u00e9sum\u00e9 to more than one page, but don\u2019t exceed that limit unless the additional page will feature specific, relevant information that represents several years of work that directly relates to the position. The person reading your r\u00e9sum\u00e9 may be sifting through many applicants and will not spend time reading extra pages. Use the one-page format to put your best foot forward, remembering that you may never get a second chance to make a good first impression.<\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Maximize Scannable R\u00e9sum\u00e9 Content<\/h2>\n<div id=\"mcleanbuseng-ch13_s05_s02_s01\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Use Key Words<\/h2>\n<p>Just as there are common search terms, and common words in relation to each position, job description, or description of duties, your scannable r\u00e9sum\u00e9 needs to mirror these common terms. Use of nonstandard terms may not stand out, and your indication of \u201cmanaged employees\u201d may not get the same attention as the word \u201csupervision\u201d or \u201cmanagement.\u201d<\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s02\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Follow Directions<\/h2>\n<p>If a job description uses specific terms, refers to computer programs, skills, or previous experience, make sure you incorporate that language in your scannable r\u00e9sum\u00e9. You know that when given a class assignment, you are expected to follow directions; similarly, the employer is looking for specific skills and experience. By mirroring the employer\u2019s language and submitting your application documents in accord with their instructions, you convey a spirit of cooperation and an understanding of how to follow instructions.<\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s03\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Insert a Key Word Section<\/h2>\n<p>Consider a brief section that lists common words associated with the position as a skills summary: customer service, business communication, sales, or terms and acronyms common to the business or industry.<\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s04\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Make It Easy to Read<\/h2>\n<p>You need to make sure your r\u00e9sum\u00e9 is easy to read by a computer, including a character recognition program. That means no italics, underlining, shading, boxes, or lines. Choose a sans serif (without serif, or decorative end) font like Arial or Tahoma that won\u2019t be misread. Simple, clear fonts that demonstrate no points at which letters may appear to overlap will increase the probability of the computer getting it right the first time. In order for the computer to do this, you have to consider your audience\u2014a computer program that will not be able to interpret your unusual font or odd word choice. A font size of eleven or twelve is easier to read for most people, and while the computer doesn\u2019t care about font size, the smaller your font, the more likely the computer is to make the error of combining adjacent letters.<\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s05\" class=\"im_section\">\n<h2 class=\"im_title im_editable im_block\">Printing, Packaging and Delivery<\/h2>\n<p>Use a laser printer to get crisp letter formation. Inkjet printers can have some \u201cbleed\u201d between characters that may make them overlap, and therefore be misunderstood. Folds can make it hard to scan your document. E-mail your r\u00e9sum\u00e9 as an attachment if possible, but if a paper version is required, don\u2019t fold it. Use a clean, white piece of paper with black ink; colors will only confuse the computer. Deliver the document in a nine-by-twelve-inch envelope, stiffened with a sheet of cardstock (heavy paper or cardboard) to help prevent damage to the document.<\/p>\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f01\" class=\"im_figure im_large im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.11<\/span> Sample Format for Chronological R\u00e9sum\u00e9<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/23e21b765e29b008d615a5d1ec9f95ef.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_23e21b765e29b008d615a5d1ec9f95ef.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f02\" class=\"im_figure im_large im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.12<\/span> Sample Format for Functional R\u00e9sum\u00e9<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/fe770bbf730560a1145546564561a52b.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_fe770bbf730560a1145546564561a52b.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_f03\" class=\"im_figure im_large im_editable im_block\">\n<p><span class=\"im_title-prefix\">Figure 13.13<\/span> Sample Format for Scannable R\u00e9sum\u00e9<\/p>\n<p><a href=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/section_17\/85d3daaa7eb908a61dd6e2e1be48be42.jpg\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/engbus\/images\/sm_85d3daaa7eb908a61dd6e2e1be48be42.jpg#fixme\" alt=\"\" \/><\/a><\/p>\n<\/div>\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_n01\" class=\"im_key_takeaways im_editable im_block\">\n<h3 class=\"im_title\"><\/h3>\n<div class=\"bcc-box bcc-success\">\n<h3>Key Takeaway<\/h3>\n<section>\n<div data-type=\"note\">\n<div id=\"mcleanbuseng-ch13_s05_s02_s05_n01\" class=\"im_key_takeaways im_editable im_block\">\n<p>A r\u00e9sum\u00e9 will represent your skills, education, and experience in your absence. Businesses increasingly scan r\u00e9sum\u00e9s into searchable databases.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"bcc-box bcc-info\">\n<h3>Exercises<\/h3>\n<p>1. Find a job announcement with specific duties that represents a job that you will be prepared for upon graduation. Choose a type of r\u00e9sum\u00e9 and prepare your r\u00e9sum\u00e9 to submit to the employer as a class assignment. Your instructor may also request a scannable version of your r\u00e9sum\u00e9.<\/p>\n<p>2. Conduct an online search for a functional or chronological r\u00e9sum\u00e9. Please post and share with your classmates.<\/p>\n<p>3. Conduct an online search for job advertisements that detail positions you would be interested in, and note the key job duties and position requirements. Please post one example and share with your classmates.<\/p>\n<p>4. When is a second page of your r\u00e9sum\u00e9 justified? Explain.<\/p>\n<p>5. Conduct an online search for resources to help you prepare your own r\u00e9sum\u00e9. Please post one link and a brief review of the Web site, noting what features you found useful and at least one recommendation for improvement.<\/p>\n<\/div>\n<h3 class=\"im_title\"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-116\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>English for Business Success. <strong>Authored by<\/strong>: Anonymous. <strong>Provided by<\/strong>: Anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/2012books.lardbucket.org\/books\/english-for-business-success\/\">http:\/\/2012books.lardbucket.org\/books\/english-for-business-success\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":5,"menu_order":7,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"English for Business Success\",\"author\":\"Anonymous\",\"organization\":\"Anonymous\",\"url\":\"http:\/\/2012books.lardbucket.org\/books\/english-for-business-success\/\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-116","chapter","type-chapter","status-publish","hentry"],"part":140,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":4,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/116\/revisions"}],"predecessor-version":[{"id":542,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/116\/revisions\/542"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/parts\/140"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/116\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/wp\/v2\/media?parent=116"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=116"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/wp\/v2\/contributor?post=116"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-businesscommunication\/wp-json\/wp\/v2\/license?post=116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}