Outcome: Planning

What you’ll learn to do: identify the types of planning and decision making managers engage in, and explain how these help organizations reach their goals

Managers engage in many different types of planning. In this section you’ll learn about the differences between strategic, tactical, operational, and contingency plans and how these plans relate to organizational goals.

The specific things you’ll learn in this section include:

  • Differentiate between strategic plans, tactical plans, operational plans, and contingency plans
  • Explain the components of a SWOT analysis
  • Explain how planning helps organizations reach their goals