{"id":10078,"date":"2017-02-16T01:21:09","date_gmt":"2017-02-16T01:21:09","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/masterybusiness2xngcxmasterspring2016\/?post_type=chapter&#038;p=10078"},"modified":"2017-03-31T17:19:26","modified_gmt":"2017-03-31T17:19:26","slug":"outcome-communication-channels-flows-and-networks","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-hccc-introbusiness\/chapter\/outcome-communication-channels-flows-and-networks\/","title":{"raw":"Outcome: Communication Channels, Flows, and Networks","rendered":"Outcome: Communication Channels, Flows, and Networks"},"content":{"raw":"<h2>What you'll learn to do: describe typical communication channels, flows, and networks within an organization, and explain when different channels are\u00a0appropriate<\/h2>\r\nIn this section, we\u2019ll look more closely at the patterns of communication in business\u2014who sends the messages, who receives them, and the different types of messages businesses typically use.\r\n\r\nThe specific things you\u2019ll learn in this section include:\r\n<ul>\r\n \t<li>Differentiate between face-to-face, written, oral, Web-based, and other common\u00a0channels of business communication<\/li>\r\n \t<li>Differentiate between appropriate and inappropriate uses of different communication channels<\/li>\r\n \t<li>Differentiate between downward, upward, horizontal, diagonal, and external communication flows<\/li>\r\n \t<li>Differentiate between formal and informal communication networks<\/li>\r\n<\/ul>","rendered":"<h2>What you&#8217;ll learn to do: describe typical communication channels, flows, and networks within an organization, and explain when different channels are\u00a0appropriate<\/h2>\n<p>In this section, we\u2019ll look more closely at the patterns of communication in business\u2014who sends the messages, who receives them, and the different types of messages businesses typically use.<\/p>\n<p>The specific things you\u2019ll learn in this section include:<\/p>\n<ul>\n<li>Differentiate between face-to-face, written, oral, Web-based, and other common\u00a0channels of business communication<\/li>\n<li>Differentiate between appropriate and inappropriate uses of different communication channels<\/li>\n<li>Differentiate between downward, upward, horizontal, diagonal, and external communication flows<\/li>\n<li>Differentiate between formal and informal communication networks<\/li>\n<\/ul>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-10078\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Outcome: Communication Flows, Channels, and Networks. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":26,"menu_order":8,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Outcome: Communication Flows, Channels, and Networks\",\"author\":\"Linda Williams and Lumen 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