{"id":10361,"date":"2017-02-27T20:07:02","date_gmt":"2017-02-27T20:07:02","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/masterybusiness2xngcxmasterspring2016\/?post_type=chapter&#038;p=10361"},"modified":"2017-03-31T17:29:57","modified_gmt":"2017-03-31T17:29:57","slug":"outcome-quality-assurance","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-hccc-introbusiness\/chapter\/outcome-quality-assurance\/","title":{"raw":"Outcome: Quality Assurance","rendered":"Outcome: Quality Assurance"},"content":{"raw":"<h2>What you'll learn to do: summarize common management techniques used to ensure high-quality goods and services<\/h2>\r\nIn this section you'll learn about common quality-management techniques used in the production of goods and services.\u00a0We'll also discuss\u00a0the role of national and international quality standards in\u00a0industry.\r\n\r\nThe specific things you\u2019ll learn in this section include:\r\n<ul>\r\n \t<li>Differentiate between statistical process control, benchmarking, lean manufacturing, and Six Sigma<\/li>\r\n \t<li>Explain the benefits of national and international quality standards in the production of goods and services<\/li>\r\n<\/ul>","rendered":"<h2>What you&#8217;ll learn to do: summarize common management techniques used to ensure high-quality goods and services<\/h2>\n<p>In this section you&#8217;ll learn about common quality-management techniques used in the production of goods and services.\u00a0We&#8217;ll also discuss\u00a0the role of national and international quality standards in\u00a0industry.<\/p>\n<p>The specific things you\u2019ll learn in this section include:<\/p>\n<ul>\n<li>Differentiate between statistical process control, benchmarking, lean manufacturing, and Six Sigma<\/li>\n<li>Explain the benefits of national and international quality standards in the production of goods and services<\/li>\n<\/ul>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-10361\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Outcome: Quality Assurance. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":26,"menu_order":14,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Outcome: Quality Assurance\",\"author\":\"Linda Williams and Lumen 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