{"id":7905,"date":"2016-10-21T15:19:43","date_gmt":"2016-10-21T15:19:43","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/masterybusiness2xngcxmasterspring2016\/?post_type=chapter&#038;p=7905"},"modified":"2017-04-18T18:40:04","modified_gmt":"2017-04-18T18:40:04","slug":"tort-law-liability-and-damages","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-hccc-introbusiness\/chapter\/tort-law-liability-and-damages\/","title":{"raw":"Tort Law, Liability, and Damages","rendered":"Tort Law, Liability, and Damages"},"content":{"raw":"<h2>Tort Law<\/h2>\r\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/24172300\/4685175025_414c4264ff_o.jpg\"><img class=\"wp-image-7955 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/24172300\/4685175025_414c4264ff_o-300x227.jpg\" alt=\"Photo of a hole in street (without its manhole cover), partially covered by a &quot;men at work&quot; street sign. Photo tag: &quot;lawsuit waiting to happen.&quot;\" width=\"600\" height=\"454\" \/><\/a>\r\n\r\nIn common law jurisdictions, a\u00a0<b>tort<\/b>\u00a0is a civil wrong\u00a0that unfairly causes someone else to suffer loss or harm, resulting in legal liability for the person who commits the tortious act. Although crimes may be torts, the cause of legal action is not necessarily a crime, as the harm may be due to <strong>negligence<\/strong>. The following video explains what negligence is.\r\n\r\nhttps:\/\/youtu.be\/ZZGvV5MVkps\r\n\r\nThe victim of the harm can recover his or her\u00a0loss as damages in a lawsuit. In order to prevail, the plaintiff in the lawsuit, commonly referred to as the injured party, must show that the action or lack of action was the legally recognizable cause of the harm.\r\n\r\n<b>Legal injuries<\/b> are not limited to physical injuries and may include emotional, economic, or reputational injuries, as well as violations of privacy, property, or constitutional rights. Torts include\u00a0such varied topics as auto accidents, false imprisonment, defamation, product liability, copyright infringement, and environmental pollution (toxic torts). While many torts are the result of negligence, tort law also recognizes intentional torts, in which\u00a0a person has intentionally acted in a way that harms another. In addition, when it comes to product liability, the courts have established a doctrine of \"strict liability\" for torts arising from injury caused by the use of a company's product and\/or service. Under \"strict liability,\" the injured party does not have to prove that the company was negligent in order to win a claim for damages.\r\n\r\nTort law is different from criminal law in two ways: (1) torts may result from negligent as well as intentional or criminal actions, and (2) tort lawsuits have a lower burden of proof, such as \"preponderance of evidence\" rather than \"beyond a reasonable doubt.\" Sometimes a plaintiff may prevail in a tort case even if the person who allegedly caused harm was acquitted in an earlier criminal trial. For example, O. J. Simpson was acquitted in criminal court of murder but later found liable for the tort of wrongful death.\r\n\r\nFor businesses, torts that arise from product liability can have\u00a0devastating consequences. Let's examine product liability in greater detail.\r\n<h2>Product Liability<\/h2>\r\n<div id=\"collins-ch16_s04_n01\" class=\"im_learning_objectives im_editable im_block\">\r\n<p class=\"im_title\"><strong>Product liability<\/strong> is the area of law in which product manufacturers, distributors, and sellers are held responsible for the injuries caused by their products. Traditionally, product liability cases were decided according to\u00a0the theory\u00a0of\u00a0<strong>negligence<\/strong>. Negligence is behavior that results in an unintentional injury or causes unintentional harm. Product liability law has evolved, however, and most states have extended product liability into the category of strict liability tort, too<strong>.<\/strong>\u00a0<strong>S<span class=\"im_margin_term\"><span class=\"im_glossterm\">trict liability torts<\/span><\/span><\/strong> involve actions that are inherently dangerous and for which a party <em>may be liable no matter how carefully he or she (or it) performs those actions<\/em>. Regardless of whether the product liability claim is based upon negligence or strict liability, a product liability claim results from either a design defect, a manufacturing defect, or a failure to warn. To better appreciate the issues involved in cases of strict liability, <span style=\"color: #333333;\">let\u2019s return to where we left you and your summer house-painting business at the beginning of this module.<\/span><\/p>\r\n\r\n<\/div>\r\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/21154554\/ladder-1604451_640.jpg\"><img class=\"alignright wp-image-7915\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/21154554\/ladder-1604451_640-200x300.jpg\" alt=\"Photo of two ladders leaning against a green wall.\" width=\"300\" height=\"451\" \/><\/a><\/p>\r\nHaving escaped the house-painting business relatively unscathed, you head back home to rethink your options for gainful employment during\u00a0your summer vacation. You\u2019ve stored your only remaining capital assets\u2014the two ladders and the platform that you\u2019d used for scaffolding\u2014in your father\u2019s garage. One afternoon, your uncle notices them.\r\n\r\nExamining one of the ladders, he asks you how much weight it\u2019s designed to hold, and you tell him what the department manager at Ladders \u2019n\u2019 Things told you: three hundred pounds per rung. Sensing that he might want to buy them, you hasten to add that, although you got them at a cut-rate price because of a little rust, they\u2019re virtually brand-new. As it turns out, your uncle\u00a0doesn\u2019t want to buy the ladders, but he does offer to pay you $35 an hour to take them to his house and help him put up new roofing. He\u2019s easygoing, he\u2019s family, and he probably won\u2019t sue you for anything, so you jump at the opportunity.\r\n\r\nEverything goes smoothly until day two, when you\u2019re working on the scaffolding two stories off the ground. In the process of unwrapping a bundle of shingles, one of the ladders buckles, and the entire platform comes down\u2014landing you on your uncle\u2019s stone patio with a cervical fracture.\r\n\r\nFortunately, there\u2019s no damage to your spinal cord, but you\u2019re in pain and you need surgery. Now it\u2019s your turn to sue somebody. But whom? And for what?\r\n<div id=\"collins-ch16_s04_s01\" class=\"im_section\">\r\n<h3 class=\"im_title im_editable im_block\">Pursuing a Claim of Product Liability<\/h3>\r\nNot surprising,\u00a0your lawyer advises you to file an action for <span class=\"im_margin_term\"><span class=\"im_glossterm\">product liability<\/span><\/span>\u2014a claim of injury suffered because of a defective product (in your case, the ladder, of course). He goes on to say that in cases of product liability, there are three major bases\u00a0for\u00a0product liability claims. Section 2 of the <i>Restatement (Third) of Torts: Products Liability<\/i>\u00a0identifies the following: manufacturing defect, design defect, failure to warn (also known as marketing defects). These are explained below:\r\n<ul>\r\n \t<li><strong>Manufacturing defects<\/strong> are those that occur in the manufacturing process and usually involve poor-quality materials or shoddy workmanship.<\/li>\r\n \t<li><strong>Design defects<\/strong> occur where the product design is inherently dangerous or useless (and hence defective) no matter how carefully manufactured; this may be demonstrated either by showing that the product fails to satisfy ordinary consumer expectations as to what constitutes a safe product or that the risks of the product outweigh its benefits.<\/li>\r\n \t<li><strong>Failure-to-warn defects<\/strong> arise in products that carry inherent non-obvious dangers that\u00a0could be mitigated through adequate warnings to the user, and these dangers are present regardless of how well the product is manufactured and designed for its intended purpose.<\/li>\r\n<\/ul>\r\n<div id=\"collins-ch16_s04_s01_s01\" class=\"im_section\">\r\n<p class=\"im_title im_editable im_block\">In most states, these defects\u00a0are not legal claims in and of themselves, but they are the grounds for the action (negligence or strict liability). For example, a plaintiff might plead negligent failure to warn or strict liability for defective design.<\/p>\r\n\r\n<h3 class=\"im_title im_editable im_block\">Grounds of Strict Liability<\/h3>\r\n<\/div>\r\n<div id=\"collins-ch16_s04_s01_s02\" class=\"im_section\">\r\n\r\nFor the sake of argument, let\u2019s say that your lawyer isn\u2019t very confident about pursuing a claim of negligence against the manufacturer of your ladder. The company doesn\u2019t appear to have been careless in any of the three forms prescribed by law, and it will in any case be difficult to demonstrate the\u00a0elements required in negligence cases. He suggests instead that you proceed on grounds of strict liability.\r\n\r\nIn tort law, <strong>strict liability<\/strong> is the imposition of liability on a party without a finding of fault (such as negligence or tortious intent). The claimant need only prove that the tort occurred and that the defendant was responsible. The law imputes strict liability to situations it considers to be inherently dangerous.\u00a0It discourages reckless behavior and needless loss by forcing potential defendants to take every possible precaution. It also has the effect of simplifying and thereby expediting court decisions in these cases. In short, strict liability is based on the following legal\u00a0theories:\r\n<ol>\r\n \t<li>Certain products put people at risk of injury no matter how much care is taken to prevent injury.<\/li>\r\n \t<li>Consumers should have some means of seeking compensation if they\u2019re injured while using these products.<\/li>\r\n<\/ol>\r\nA classic example of strict liability is the owner of a tiger rehabilitation center. No matter how strong the tiger cages are, if an animal escapes and causes damage and injury, the owner is held liable. Another example is a contractor hiring a demolition subcontractor that lacks proper insurance. If the subcontractor makes a mistake, the contractor is strictly liable for any damage that occurs.\r\n\r\nIn strict liability situations, although the plaintiff does not have to prove fault, the defendant can raise a defense of\u00a0\"absence of fault\": that is, the defense can argue that the defect was the result of the <em>plaintiff's actions<\/em>\u2014not of the product<em>\u2014<\/em>and that\u00a0no inference of defect should be drawn solely because an accident occurs. On the other hand, if the plaintiff can prove that the defendant <i>knew<\/i> about the defect before the damages occurred, in some jurisdictions additional punitive damages can be awarded to the victim.\r\n\r\nWe'll discuss damages\u00a0next.\r\n\r\n<\/div>\r\n<\/div>\r\n<h2>Compensatory and Punitive Damages<\/h2>\r\nWhen someone\u00a0pursues a claim under a tort, the goal (or legal remedy) is\u00a0usually the award of damages. Damages in tort are generally awarded to restore\u00a0the plaintiff\u00a0to the position he or she was in had the tort not occurred.\r\n\r\nIn law, <b>damages<\/b> are an award, typically of money, to be paid to a person as compensation for loss or injury.<span style=\"font-size: 13.3333px;\">\u00a0<\/span>Damages are classified\u00a0as\u00a0<b>compensatory<\/b> (or <b>actual<\/b>) <b>damages<\/b>\u00a0and <strong>punitive<\/strong> <strong>damages<\/strong>.\u00a0Compensatory damages are further categorized into <strong>special damages<\/strong>, which are economic losses such as loss of earnings, property damage, and medical expenses, and <strong>general damages<\/strong>, which are noneconomic damages such as pain and suffering and emotional distress.\r\n\r\nGenerally, punitive damages\u00a0are not awarded in order to compensate the plaintiff but to reform or deter the defendant and similar persons from pursuing a course of action such as that which damaged the plaintiff. Punitive damages are awarded only in special cases where a defendant\u00a0acted in a blatantly negligent, malicious, or grossly reckless manner.\r\n\r\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/05215736\/16166775435_201e083b95_h.jpg\"><img class=\"alignright wp-image-7742\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/05215736\/16166775435_201e083b95_h-225x300.jpg\" alt=\"Cup of &quot;McCafe&quot; coffee, shown with a flame burning from the top of the cup.\" width=\"250\" height=\"333\" \/><\/a>\r\n\r\nIn the case of <i>Liebeck v. McDonald's Restaurants<\/i> (1994), for example, 79-year-old Stella Liebeck spilled McDonald's coffee in her lap, which resulted in second- and third-degree burns on her thighs, buttocks, groin, and genitals. The burns were severe enough to require skin grafts. Liebeck attempted to have McDonald's pay her $20,000 medical bills as indemnity for the incident. McDonald's refused, and Liebeck sued. During the case's discovery process, internal documents from McDonald's revealed that the company had received hundreds of similar complaints from customers claiming that McDonald's coffee caused severe burns. At trial, this led the jury to find that McDonald's knew their product was dangerous and injuring their customers and that the company had done nothing to correct the problem. The jury decided on $200,000 in <em>compensatory damages<\/em>, but attributed 20 percent of the fault to Liebeck, reducing her compensation to $160,000. The jury also awarded Liebeck $2.7 million in <em>punitive damages<\/em>, which, at the time, represented two days' of McDonald's coffee sales revenue. The judge later reduced the punitive damages to $480,000. The case is often criticized for the very high amount of damages the jury awarded.\r\n\r\n<span style=\"color: #333333;\">The following videos also explain compensatory and punitive damages.<\/span>\r\n\r\nhttps:\/\/youtu.be\/_y7Yr9BHa9Y\r\n\r\nhttps:\/\/youtu.be\/HkPJlT51jco\r\n<h2>Check Your Understanding<\/h2>\r\nAnswer the question(s) below to see how well you understand the topics covered above. This short quiz does <strong>not<\/strong> count toward your grade in the class, and you can retake it an unlimited number of times.\r\n\r\nUse this quiz to check your understanding and decide whether to (1) study the previous section further or (2) move on to the next section.\r\n\r\nhttps:\/\/assessments.lumenlearning.com\/assessments\/2990","rendered":"<h2>Tort Law<\/h2>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/24172300\/4685175025_414c4264ff_o.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7955 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/24172300\/4685175025_414c4264ff_o-300x227.jpg\" alt=\"Photo of a hole in street (without its manhole cover), partially covered by a &quot;men at work&quot; street sign. Photo tag: &quot;lawsuit waiting to happen.&quot;\" width=\"600\" height=\"454\" \/><\/a><\/p>\n<p>In common law jurisdictions, a\u00a0<b>tort<\/b>\u00a0is a civil wrong\u00a0that unfairly causes someone else to suffer loss or harm, resulting in legal liability for the person who commits the tortious act. Although crimes may be torts, the cause of legal action is not necessarily a crime, as the harm may be due to <strong>negligence<\/strong>. The following video explains what negligence is.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"What Is Negligence? | LawInfo\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ZZGvV5MVkps?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>The victim of the harm can recover his or her\u00a0loss as damages in a lawsuit. In order to prevail, the plaintiff in the lawsuit, commonly referred to as the injured party, must show that the action or lack of action was the legally recognizable cause of the harm.<\/p>\n<p><b>Legal injuries<\/b> are not limited to physical injuries and may include emotional, economic, or reputational injuries, as well as violations of privacy, property, or constitutional rights. Torts include\u00a0such varied topics as auto accidents, false imprisonment, defamation, product liability, copyright infringement, and environmental pollution (toxic torts). While many torts are the result of negligence, tort law also recognizes intentional torts, in which\u00a0a person has intentionally acted in a way that harms another. In addition, when it comes to product liability, the courts have established a doctrine of &#8220;strict liability&#8221; for torts arising from injury caused by the use of a company&#8217;s product and\/or service. Under &#8220;strict liability,&#8221; the injured party does not have to prove that the company was negligent in order to win a claim for damages.<\/p>\n<p>Tort law is different from criminal law in two ways: (1) torts may result from negligent as well as intentional or criminal actions, and (2) tort lawsuits have a lower burden of proof, such as &#8220;preponderance of evidence&#8221; rather than &#8220;beyond a reasonable doubt.&#8221; Sometimes a plaintiff may prevail in a tort case even if the person who allegedly caused harm was acquitted in an earlier criminal trial. For example, O. J. Simpson was acquitted in criminal court of murder but later found liable for the tort of wrongful death.<\/p>\n<p>For businesses, torts that arise from product liability can have\u00a0devastating consequences. Let&#8217;s examine product liability in greater detail.<\/p>\n<h2>Product Liability<\/h2>\n<div id=\"collins-ch16_s04_n01\" class=\"im_learning_objectives im_editable im_block\">\n<p class=\"im_title\"><strong>Product liability<\/strong> is the area of law in which product manufacturers, distributors, and sellers are held responsible for the injuries caused by their products. Traditionally, product liability cases were decided according to\u00a0the theory\u00a0of\u00a0<strong>negligence<\/strong>. Negligence is behavior that results in an unintentional injury or causes unintentional harm. Product liability law has evolved, however, and most states have extended product liability into the category of strict liability tort, too<strong>.<\/strong>\u00a0<strong>S<span class=\"im_margin_term\"><span class=\"im_glossterm\">trict liability torts<\/span><\/span><\/strong> involve actions that are inherently dangerous and for which a party <em>may be liable no matter how carefully he or she (or it) performs those actions<\/em>. Regardless of whether the product liability claim is based upon negligence or strict liability, a product liability claim results from either a design defect, a manufacturing defect, or a failure to warn. To better appreciate the issues involved in cases of strict liability, <span style=\"color: #333333;\">let\u2019s return to where we left you and your summer house-painting business at the beginning of this module.<\/span><\/p>\n<\/div>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/21154554\/ladder-1604451_640.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7915\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/21154554\/ladder-1604451_640-200x300.jpg\" alt=\"Photo of two ladders leaning against a green wall.\" width=\"300\" height=\"451\" \/><\/a><\/p>\n<p>Having escaped the house-painting business relatively unscathed, you head back home to rethink your options for gainful employment during\u00a0your summer vacation. You\u2019ve stored your only remaining capital assets\u2014the two ladders and the platform that you\u2019d used for scaffolding\u2014in your father\u2019s garage. One afternoon, your uncle notices them.<\/p>\n<p>Examining one of the ladders, he asks you how much weight it\u2019s designed to hold, and you tell him what the department manager at Ladders \u2019n\u2019 Things told you: three hundred pounds per rung. Sensing that he might want to buy them, you hasten to add that, although you got them at a cut-rate price because of a little rust, they\u2019re virtually brand-new. As it turns out, your uncle\u00a0doesn\u2019t want to buy the ladders, but he does offer to pay you $35 an hour to take them to his house and help him put up new roofing. He\u2019s easygoing, he\u2019s family, and he probably won\u2019t sue you for anything, so you jump at the opportunity.<\/p>\n<p>Everything goes smoothly until day two, when you\u2019re working on the scaffolding two stories off the ground. In the process of unwrapping a bundle of shingles, one of the ladders buckles, and the entire platform comes down\u2014landing you on your uncle\u2019s stone patio with a cervical fracture.<\/p>\n<p>Fortunately, there\u2019s no damage to your spinal cord, but you\u2019re in pain and you need surgery. Now it\u2019s your turn to sue somebody. But whom? And for what?<\/p>\n<div id=\"collins-ch16_s04_s01\" class=\"im_section\">\n<h3 class=\"im_title im_editable im_block\">Pursuing a Claim of Product Liability<\/h3>\n<p>Not surprising,\u00a0your lawyer advises you to file an action for <span class=\"im_margin_term\"><span class=\"im_glossterm\">product liability<\/span><\/span>\u2014a claim of injury suffered because of a defective product (in your case, the ladder, of course). He goes on to say that in cases of product liability, there are three major bases\u00a0for\u00a0product liability claims. Section 2 of the <i>Restatement (Third) of Torts: Products Liability<\/i>\u00a0identifies the following: manufacturing defect, design defect, failure to warn (also known as marketing defects). These are explained below:<\/p>\n<ul>\n<li><strong>Manufacturing defects<\/strong> are those that occur in the manufacturing process and usually involve poor-quality materials or shoddy workmanship.<\/li>\n<li><strong>Design defects<\/strong> occur where the product design is inherently dangerous or useless (and hence defective) no matter how carefully manufactured; this may be demonstrated either by showing that the product fails to satisfy ordinary consumer expectations as to what constitutes a safe product or that the risks of the product outweigh its benefits.<\/li>\n<li><strong>Failure-to-warn defects<\/strong> arise in products that carry inherent non-obvious dangers that\u00a0could be mitigated through adequate warnings to the user, and these dangers are present regardless of how well the product is manufactured and designed for its intended purpose.<\/li>\n<\/ul>\n<div id=\"collins-ch16_s04_s01_s01\" class=\"im_section\">\n<p class=\"im_title im_editable im_block\">In most states, these defects\u00a0are not legal claims in and of themselves, but they are the grounds for the action (negligence or strict liability). For example, a plaintiff might plead negligent failure to warn or strict liability for defective design.<\/p>\n<h3 class=\"im_title im_editable im_block\">Grounds of Strict Liability<\/h3>\n<\/div>\n<div id=\"collins-ch16_s04_s01_s02\" class=\"im_section\">\n<p>For the sake of argument, let\u2019s say that your lawyer isn\u2019t very confident about pursuing a claim of negligence against the manufacturer of your ladder. The company doesn\u2019t appear to have been careless in any of the three forms prescribed by law, and it will in any case be difficult to demonstrate the\u00a0elements required in negligence cases. He suggests instead that you proceed on grounds of strict liability.<\/p>\n<p>In tort law, <strong>strict liability<\/strong> is the imposition of liability on a party without a finding of fault (such as negligence or tortious intent). The claimant need only prove that the tort occurred and that the defendant was responsible. The law imputes strict liability to situations it considers to be inherently dangerous.\u00a0It discourages reckless behavior and needless loss by forcing potential defendants to take every possible precaution. It also has the effect of simplifying and thereby expediting court decisions in these cases. In short, strict liability is based on the following legal\u00a0theories:<\/p>\n<ol>\n<li>Certain products put people at risk of injury no matter how much care is taken to prevent injury.<\/li>\n<li>Consumers should have some means of seeking compensation if they\u2019re injured while using these products.<\/li>\n<\/ol>\n<p>A classic example of strict liability is the owner of a tiger rehabilitation center. No matter how strong the tiger cages are, if an animal escapes and causes damage and injury, the owner is held liable. Another example is a contractor hiring a demolition subcontractor that lacks proper insurance. If the subcontractor makes a mistake, the contractor is strictly liable for any damage that occurs.<\/p>\n<p>In strict liability situations, although the plaintiff does not have to prove fault, the defendant can raise a defense of\u00a0&#8220;absence of fault&#8221;: that is, the defense can argue that the defect was the result of the <em>plaintiff&#8217;s actions<\/em>\u2014not of the product<em>\u2014<\/em>and that\u00a0no inference of defect should be drawn solely because an accident occurs. On the other hand, if the plaintiff can prove that the defendant <i>knew<\/i> about the defect before the damages occurred, in some jurisdictions additional punitive damages can be awarded to the victim.<\/p>\n<p>We&#8217;ll discuss damages\u00a0next.<\/p>\n<\/div>\n<\/div>\n<h2>Compensatory and Punitive Damages<\/h2>\n<p>When someone\u00a0pursues a claim under a tort, the goal (or legal remedy) is\u00a0usually the award of damages. Damages in tort are generally awarded to restore\u00a0the plaintiff\u00a0to the position he or she was in had the tort not occurred.<\/p>\n<p>In law, <b>damages<\/b> are an award, typically of money, to be paid to a person as compensation for loss or injury.<span style=\"font-size: 13.3333px;\">\u00a0<\/span>Damages are classified\u00a0as\u00a0<b>compensatory<\/b> (or <b>actual<\/b>) <b>damages<\/b>\u00a0and <strong>punitive<\/strong> <strong>damages<\/strong>.\u00a0Compensatory damages are further categorized into <strong>special damages<\/strong>, which are economic losses such as loss of earnings, property damage, and medical expenses, and <strong>general damages<\/strong>, which are noneconomic damages such as pain and suffering and emotional distress.<\/p>\n<p>Generally, punitive damages\u00a0are not awarded in order to compensate the plaintiff but to reform or deter the defendant and similar persons from pursuing a course of action such as that which damaged the plaintiff. Punitive damages are awarded only in special cases where a defendant\u00a0acted in a blatantly negligent, malicious, or grossly reckless manner.<\/p>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/05215736\/16166775435_201e083b95_h.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7742\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2016\/10\/05215736\/16166775435_201e083b95_h-225x300.jpg\" alt=\"Cup of &quot;McCafe&quot; coffee, shown with a flame burning from the top of the cup.\" width=\"250\" height=\"333\" \/><\/a><\/p>\n<p>In the case of <i>Liebeck v. McDonald&#8217;s Restaurants<\/i> (1994), for example, 79-year-old Stella Liebeck spilled McDonald&#8217;s coffee in her lap, which resulted in second- and third-degree burns on her thighs, buttocks, groin, and genitals. The burns were severe enough to require skin grafts. Liebeck attempted to have McDonald&#8217;s pay her $20,000 medical bills as indemnity for the incident. McDonald&#8217;s refused, and Liebeck sued. During the case&#8217;s discovery process, internal documents from McDonald&#8217;s revealed that the company had received hundreds of similar complaints from customers claiming that McDonald&#8217;s coffee caused severe burns. At trial, this led the jury to find that McDonald&#8217;s knew their product was dangerous and injuring their customers and that the company had done nothing to correct the problem. The jury decided on $200,000 in <em>compensatory damages<\/em>, but attributed 20 percent of the fault to Liebeck, reducing her compensation to $160,000. The jury also awarded Liebeck $2.7 million in <em>punitive damages<\/em>, which, at the time, represented two days&#8217; of McDonald&#8217;s coffee sales revenue. The judge later reduced the punitive damages to $480,000. The case is often criticized for the very high amount of damages the jury awarded.<\/p>\n<p><span style=\"color: #333333;\">The following videos also explain compensatory and punitive damages.<\/span><\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"What Are Compensatory Damages? | LawInfo\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_y7Yr9BHa9Y?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>https:\/\/youtu.be\/HkPJlT51jco<\/p>\n<h2>Check Your Understanding<\/h2>\n<p>Answer the question(s) below to see how well you understand the topics covered above. This short quiz does <strong>not<\/strong> count toward your grade in the class, and you can retake it an unlimited number of times.<\/p>\n<p>Use this quiz to check your understanding and decide whether to (1) study the previous section further or (2) move on to the next section.<\/p>\n<p>\t<iframe id=\"lumen_assessment_2990\" class=\"resizable\" src=\"https:\/\/assessments.lumenlearning.com\/assessments\/load?assessment_id=2990&#38;embed=1&#38;external_user_id=&#38;external_context_id=&#38;iframe_resize_id=lumen_assessment_2990\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:400px;\"><br \/>\n\t<\/iframe><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-7905\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Revision and adaption. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Check Your Understanding. <strong>Authored by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Tort. <strong>Provided by<\/strong>: Wikipedia. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Tort\">https:\/\/en.wikipedia.org\/wiki\/Tort<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Yeah I guess that will work.... <strong>Authored by<\/strong>: Caribb. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/caribb\/4685175025\/\">https:\/\/www.flickr.com\/photos\/caribb\/4685175025\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em><\/li><li>Product Liability. <strong>Provided by<\/strong>: Wikipedia. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Product_liability\">https:\/\/en.wikipedia.org\/wiki\/Product_liability<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Strict Liability. <strong>Provided by<\/strong>: Wikipedia. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Strict_liability\">https:\/\/en.wikipedia.org\/wiki\/Strict_liability<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Ladder. <strong>Authored by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/ladder-height-reach-repair-roofing-1604451\/\">https:\/\/pixabay.com\/en\/ladder-height-reach-repair-roofing-1604451\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><li>Punitive Damages. <strong>Provided by<\/strong>: Wikipedia. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Punitive_damages\">https:\/\/en.wikipedia.org\/wiki\/Punitive_damages<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Damages. <strong>Provided by<\/strong>: Wikipedia. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Damages#Compensatory_or_expectation_damages\">https:\/\/en.wikipedia.org\/wiki\/Damages#Compensatory_or_expectation_damages<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Hot Coffee. <strong>Authored by<\/strong>: frankieleon. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/armydre2008\/16166775435\/\">https:\/\/www.flickr.com\/photos\/armydre2008\/16166775435\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>What Is Negligence. <strong>Provided by<\/strong>: lawinfo. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/ZZGvV5MVkps\">https:\/\/youtu.be\/ZZGvV5MVkps<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube license<\/li><li>What Are Punitive Damages?. <strong>Provided by<\/strong>: LaBovick Law Group. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/HkPJlT51jco\">https:\/\/youtu.be\/HkPJlT51jco<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><li>Compensatory Damages. <strong>Authored by<\/strong>: lawinfo. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/_y7Yr9BHa9Y\">https:\/\/youtu.be\/_y7Yr9BHa9Y<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":114,"menu_order":7,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Tort\",\"author\":\"\",\"organization\":\"Wikipedia\",\"url\":\"https:\/\/en.wikipedia.org\/wiki\/Tort\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Revision and adaption\",\"author\":\"Linda Williams and Lumen Learning\",\"organization\":\"\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"What Is 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