{"id":104,"date":"2019-07-03T14:51:25","date_gmt":"2019-07-03T14:51:25","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketingv2\/chapter\/reading-the-mission-statement-guides-strategy\/"},"modified":"2019-07-03T14:51:25","modified_gmt":"2019-07-03T14:51:25","slug":"reading-the-mission-statement-guides-strategy","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/chapter\/reading-the-mission-statement-guides-strategy\/","title":{"raw":"Reading: The Mission Statement","rendered":"Reading: The Mission Statement"},"content":{"raw":"\n<h2>A Mission Statement Explains Why an Organization Exists<\/h2>\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/12\/04104714\/Mod-4-Marketing-Planning-graphic-1.png\"><img class=\"alignright wp-image-2337\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/12\/04104714\/Mod-4-Marketing-Planning-graphic-1-694x1024.png\" alt=\"The Market Planning Process: vertical Flowchart with 7 layers. From top, Layer 1 \u201cCorporate Mission\u201d [highlighted in gold] points to Layer 2 \u201cSituational Analysis\u201d [blue], points Layer 3 \u201cInternal Factors: Strengths &amp; Weaknesses\u201d and \u201cExternal Factors: Opportunities &amp; Threats\u201d [blue], points to Layer 4 \u201cCorporate Strategy: Objectives &amp; Tactics\u201d [blue]. Layers 2-4 are connected with gray lines, as one sub-unit. This points to Layer 5 \u201cMarketing Strategy: Objectives &amp; Tactics\u201d [blue], to Layer 6, a graphic showing \u201cTarget Market\u201d as the central piece of the 4 Ps surrounding it: Product, Price, Promotion, Place [all blue]. The final layer is \u201cImplementation &amp; Evaluation\u201d [blue]. Layers 5-7 are connected with gray lines, as a second sub-unit. \" width=\"325\" height=\"479\"><\/a>\n\nThe mission statement guides the corporate strategy, which, in turn, guides the marketing strategy and planning. <span style=\"color: #000000;\">All marketing activities should relate to and support the company's mission.&nbsp;<\/span>\n\nIn the marketing planning process diagram at the right, the planning begins with the mission statement. The mission statement doesn't change. The strategy and tactics might&nbsp;shift\u2014and, indeed, after an implementation and evaluation process, they often do\u2014but the company's mission remains fixed. For instance, if a&nbsp;company discovered that its product design were&nbsp;creating new opportunities in an adjacent market, that might spur development of&nbsp;a new corporate-level strategy to expand into the new market, but it wouldn't change the fundamental mission of the company.\n<h2>Google's Mission Statement<\/h2>\n<blockquote>Google's mission is to organize the world's information and make it universally accessible and useful.[footnote]http:\/\/www.google.com\/about\/company\/[\/footnote]<\/blockquote>\nThe mission statement is clear and direct, and&nbsp;it gives&nbsp;the company enormous&nbsp;opportunity to make an impact.\n\nHow does Google's mission statement drive the company's strategies? Let's look at it from several different angles.\n<h3>Google's Target Market<\/h3>\n<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/09\/04104500\/14253849274_62bcbdc283_o.png\"><img class=\"wp-image-1122 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/09\/04104500\/14253849274_62bcbdc283_o.png\" alt=\"Google logo with a magnifying glass superimposed.\" width=\"225\" height=\"133\"><\/a>\n\nGoogle's target market is the world. For most companies that&nbsp;would seem overly ambitious, right? In effect, the company has chosen not to target and not to segment. Why&nbsp;does such a decision&nbsp;make sense for Google? The company's mission demands a comprehensive,&nbsp;global focus, and therefore so does its targeting.\n<h3>Google's Strategy<\/h3>\nGoogle has defined a set of strategies that support its mission, one of which is the product strategy. There are two core components of Google's product strategy: its search engine and the advertising platform that is fed by&nbsp;the search engine. Both of these products are not only designed to serve the world but they become more and more powerful as they gain users.&nbsp;If Google were to narrow its focus to a&nbsp;segment&nbsp;of Internet users, it would hamper&nbsp;the company's ability to achieve its mission\u2014and, at the same time, make Google less successful and profitable.\n<h3>Google's Tactics<\/h3>\nGoogle uses a range of tactics to execute its strategy. One tactic is to create promotional videos, such as the one below, that convey the power of Google's&nbsp;mission and align the mission&nbsp;with the specific benefits of the Google&nbsp;search engine.\n\nhttps:\/\/youtu.be\/DVwHCGAr_OE\n\nThrough the course of the ad, Google suggests that its search engine connects us to\n<ul>\n\t<li>Hope more than fear<\/li>\n\t<li>Science more than fiction<\/li>\n\t<li>Things we love<\/li>\n\t<li>Greatness<\/li>\n\t<li>Hope<\/li>\n\t<li>Memories<\/li>\n\t<li>Inspiration<\/li>\n<\/ul>\nIn what ways does this promotional tactic align with the company mission and support the product strategy?\n\nFrom this&nbsp;example you can begin to see that\n<ul>\n\t<li>The mission statement functions as an&nbsp;important guide for all aspects of company strategy.<\/li>\n\t<li>When the strategy and tactics support the mission statement, they are more effective because they reinforce one another.<\/li>\n<\/ul>\n","rendered":"<h2>A Mission Statement Explains Why an Organization Exists<\/h2>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/12\/04104714\/Mod-4-Marketing-Planning-graphic-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-2337\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/12\/04104714\/Mod-4-Marketing-Planning-graphic-1-694x1024.png\" alt=\"The Market Planning Process: vertical Flowchart with 7 layers. From top, Layer 1 \u201cCorporate Mission\u201d [highlighted in gold] points to Layer 2 \u201cSituational Analysis\u201d [blue], points Layer 3 \u201cInternal Factors: Strengths &amp; Weaknesses\u201d and \u201cExternal Factors: Opportunities &amp; Threats\u201d [blue], points to Layer 4 \u201cCorporate Strategy: Objectives &amp; Tactics\u201d [blue]. Layers 2-4 are connected with gray lines, as one sub-unit. This points to Layer 5 \u201cMarketing Strategy: Objectives &amp; Tactics\u201d [blue], to Layer 6, a graphic showing \u201cTarget Market\u201d as the central piece of the 4 Ps surrounding it: Product, Price, Promotion, Place [all blue]. The final layer is \u201cImplementation &amp; Evaluation\u201d [blue]. Layers 5-7 are connected with gray lines, as a second sub-unit.\" width=\"325\" height=\"479\" \/><\/a><\/p>\n<p>The mission statement guides the corporate strategy, which, in turn, guides the marketing strategy and planning. <span style=\"color: #000000;\">All marketing activities should relate to and support the company&#8217;s mission.&nbsp;<\/span><\/p>\n<p>In the marketing planning process diagram at the right, the planning begins with the mission statement. The mission statement doesn&#8217;t change. The strategy and tactics might&nbsp;shift\u2014and, indeed, after an implementation and evaluation process, they often do\u2014but the company&#8217;s mission remains fixed. For instance, if a&nbsp;company discovered that its product design were&nbsp;creating new opportunities in an adjacent market, that might spur development of&nbsp;a new corporate-level strategy to expand into the new market, but it wouldn&#8217;t change the fundamental mission of the company.<\/p>\n<h2>Google&#8217;s Mission Statement<\/h2>\n<blockquote><p>Google&#8217;s mission is to organize the world&#8217;s information and make it universally accessible and useful.<a class=\"footnote\" title=\"http:\/\/www.google.com\/about\/company\/\" id=\"return-footnote-104-1\" href=\"#footnote-104-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/p><\/blockquote>\n<p>The mission statement is clear and direct, and&nbsp;it gives&nbsp;the company enormous&nbsp;opportunity to make an impact.<\/p>\n<p>How does Google&#8217;s mission statement drive the company&#8217;s strategies? Let&#8217;s look at it from several different angles.<\/p>\n<h3>Google&#8217;s Target Market<\/h3>\n<p><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/09\/04104500\/14253849274_62bcbdc283_o.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1122 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1505\/2015\/09\/04104500\/14253849274_62bcbdc283_o.png\" alt=\"Google logo with a magnifying glass superimposed.\" width=\"225\" height=\"133\" \/><\/a><\/p>\n<p>Google&#8217;s target market is the world. For most companies that&nbsp;would seem overly ambitious, right? In effect, the company has chosen not to target and not to segment. Why&nbsp;does such a decision&nbsp;make sense for Google? The company&#8217;s mission demands a comprehensive,&nbsp;global focus, and therefore so does its targeting.<\/p>\n<h3>Google&#8217;s Strategy<\/h3>\n<p>Google has defined a set of strategies that support its mission, one of which is the product strategy. There are two core components of Google&#8217;s product strategy: its search engine and the advertising platform that is fed by&nbsp;the search engine. Both of these products are not only designed to serve the world but they become more and more powerful as they gain users.&nbsp;If Google were to narrow its focus to a&nbsp;segment&nbsp;of Internet users, it would hamper&nbsp;the company&#8217;s ability to achieve its mission\u2014and, at the same time, make Google less successful and profitable.<\/p>\n<h3>Google&#8217;s Tactics<\/h3>\n<p>Google uses a range of tactics to execute its strategy. One tactic is to create promotional videos, such as the one below, that convey the power of Google&#8217;s&nbsp;mission and align the mission&nbsp;with the specific benefits of the Google&nbsp;search engine.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Google \u2014 Year in Search 2014\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/DVwHCGAr_OE?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Through the course of the ad, Google suggests that its search engine connects us to<\/p>\n<ul>\n<li>Hope more than fear<\/li>\n<li>Science more than fiction<\/li>\n<li>Things we love<\/li>\n<li>Greatness<\/li>\n<li>Hope<\/li>\n<li>Memories<\/li>\n<li>Inspiration<\/li>\n<\/ul>\n<p>In what ways does this promotional tactic align with the company mission and support the product strategy?<\/p>\n<p>From this&nbsp;example you can begin to see that<\/p>\n<ul>\n<li>The mission statement functions as an&nbsp;important guide for all aspects of company strategy.<\/li>\n<li>When the strategy and tactics support the mission statement, they are more effective because they reinforce one another.<\/li>\n<\/ul>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-104\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>The Mission Statement. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Google Logo Search. <strong>Authored by<\/strong>: Global Panorama. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/121483302@N02\/14253849274\/\">https:\/\/www.flickr.com\/photos\/121483302@N02\/14253849274\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>Google - Year in Search 2014. <strong>Provided by<\/strong>: Google. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/youtu.be\/DVwHCGAr_OE\">https:\/\/youtu.be\/DVwHCGAr_OE<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube license<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-104-1\">http:\/\/www.google.com\/about\/company\/ <a href=\"#return-footnote-104-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":141992,"menu_order":5,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"The Mission Statement\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Google Logo Search\",\"author\":\"Global Panorama\",\"organization\":\"\",\"url\":\"https:\/\/www.flickr.com\/photos\/121483302@N02\/14253849274\/\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"Google - Year in Search 2014\",\"author\":\"\",\"organization\":\"Google\",\"url\":\"https:\/\/youtu.be\/DVwHCGAr_OE\",\"project\":\"\",\"license\":\"arr\",\"license_terms\":\"Standard YouTube license\"}]","CANDELA_OUTCOMES_GUID":"6d21af5a-3b29-4e87-89fa-8807a25a6ad4","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-104","chapter","type-chapter","status-publish","hentry"],"part":99,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/chapters\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/wp\/v2\/users\/141992"}],"version-history":[{"count":0,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/chapters\/104\/revisions"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/parts\/99"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/chapters\/104\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/wp\/v2\/media?parent=104"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/pressbooks\/v2\/chapter-type?post=104"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/wp\/v2\/contributor?post=104"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-hccc-marketing\/wp-json\/wp\/v2\/license?post=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}