{"id":65,"date":"2018-09-24T14:28:31","date_gmt":"2018-09-24T14:28:31","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-osintrobus\/chapter\/participating-in-the-global-marketplace\/"},"modified":"2018-09-28T14:37:23","modified_gmt":"2018-09-28T14:37:23","slug":"participating-in-the-global-marketplace","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-herkimer-osintrobus\/chapter\/participating-in-the-global-marketplace\/","title":{"raw":"Participating in the Global Marketplace","rendered":"Participating in the Global Marketplace"},"content":{"raw":"<ol id=\"fs-idm327868032\" start=\"6\">\r\n \t<li>How do companies enter the global marketplace?<\/li>\r\n<\/ol>\r\n<p id=\"fs-idm313627696\">Companies decide to \u201cgo global\u201d for a number of reasons. Perhaps the most urgent reason is to earn additional profits. If a firm has a unique product or technological advantage not available to other international competitors, this advantage should result in major business successes abroad. In other situations, management may have exclusive market information about foreign customers, marketplaces, or market situations. In this case, although exclusivity can provide an initial motivation for going global, managers must realize that competitors will eventually catch up. Finally, saturated domestic markets, excess capacity, and potential for cost savings can also be motivators to expand into international markets. A company can enter global trade in several ways, as this section describes.<\/p>\r\n\r\n<div id=\"fs-idm340337888\" class=\"bc-section section\">\r\n<h3>Exporting<\/h3>\r\n<p id=\"fs-idm353435328\">When a company decides to enter the global market, usually the least complicated and least risky alternative is <strong>exporting<\/strong>, or selling domestically produced products to buyers in another country. A company, for example, can sell directly to foreign importers or buyers. Exporting is not limited to huge corporations such as <span class=\"no-emphasis\">General Motors<\/span> or <span class=\"no-emphasis\">Apple<\/span>. Indeed, small companies typically enter the global marketplace by exporting. China is the world\u2019s largest exporter, followed by the United States.[footnote]https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/rankorder\/2078rank.html, accessed June 25, 2017.[\/footnote] Many small businesses claim that they lack the money, time, or knowledge of foreign markets that exporting requires. The U.S. <span class=\"no-emphasis\">Small Business Administration<\/span> (SBA) now offers the <span class=\"no-emphasis\">Export Working Capital Program<\/span>, which helps small and medium-size firms obtain working capital (money) to complete export sales. The SBA also provides counseling and legal assistance for small businesses that wish to enter the global marketplace. Companies such as <span class=\"no-emphasis\">American Building Restoration Products<\/span> of Franklin, Wisconsin, have benefited tremendously from becoming exporters. American Building is now selling its chemical products to building restoration companies in Mexico, Israel, Japan, and Korea. Exports account for more than 5 percent of the firm\u2019s total sales.<\/p>\r\n<p id=\"fs-idm321403104\">Plenty of governmental help is available when a company decides to begin exporting. <span class=\"no-emphasis\">Export Assistance Centers<\/span> (EAC) provide a one-stop resource for help in exporting. Over 700 EACs are placed strategically around the country. Often the <span class=\"no-emphasis\">SBA<\/span> is located in the same building as the EAC. The SBA can guarantee loans of $50,000 to $100,000 to help an exporter grow its business. Online help is also available at http:\/\/www.ustr.gov. The site lists international trade events, offers international marketing research, and has practical tools to help with every step of the exporting process. Companies considering exporting for the first time can go to http:\/\/www.export.gov and get answers to questions such as: What\u2019s in it for me? Am I ready for this? What do I have to do? The site also provides a huge list of resources for the first-time exporter.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fs-idm337250400\" class=\"bc-section section\">\r\n<h3>Licensing and Franchising<\/h3>\r\n<p id=\"fs-idm313630896\">Another effective way for a firm to move into the global arena with relatively little risk is to sell a license to manufacture its product to a firm in a foreign country. <strong>Licensing<\/strong> is the legal process whereby a firm (the <em>licensor<\/em>) agrees to let another firm (the <em>licensee<\/em>) use a manufacturing process, trademark, patent, trade secret, or other proprietary knowledge. The licensee, in turn, agrees to pay the licensor a royalty or fee agreed on by both parties.<\/p>\r\nInternational licensing is a multibillion-dollar-a-year industry. Entertainment and character licensing, such as DVD movies and characters such as Batman, is the largest single category. Trademarks are the second-largest source of licensing revenue. <span class=\"no-emphasis\">Caterpillar<\/span> licenses its brand for both shoes and clothing, which is very popular in Europe.\r\n<p id=\"fs-idm349934848\">U.S. companies have eagerly embraced the licensing concept. For instance, <span class=\"no-emphasis\">Labatt Brewing Company<\/span> has a license to produce Miller High Life in Canada. The <span class=\"no-emphasis\">Spalding Company<\/span> receives more than $2 million annually from license agreements on its sporting goods. <span class=\"no-emphasis\">Fruit of the Loom<\/span> lends its name through licensing to 45 consumer items in Japan alone, for at least 1 percent of the licensee\u2019s gross sales.<\/p>\r\n<p id=\"fs-idm321749376\">The licensor must make sure it can exercise sufficient control over the licensee\u2019s activities to ensure proper quality, pricing, distribution, and so on. Licensing may also create a new competitor in the long run if the licensee decides to void the license agreement. International law is often ineffective in stopping such actions. Two common ways that a licensor can maintain effective control over its licensees are by shipping one or more critical components from the United States and by locally registering patents and trademarks in its own name.<\/p>\r\n<em>Franchising<\/em> is a form of licensing that has grown rapidly in recent years. Many U.S. franchisors operate thousands of outlets in foreign countries. More than half of the international franchises are for fast-food restaurants and business services. McDonald\u2019s, however, decided to sell its Chinese stores to a group of outside investors for $1.8 billion, but retained 20 percent of the equity.[footnote]\u201cMcDonald\u2019s Sells Control of China Business to Citic, Carlyle,\u201d Bloomberg News, https:\/\/www.bloomberg.com\/news\/articles\/2017-01-09\/mcdonald-s-sells-control-of-china-business-to-citic-carlyle, January 9, 2017.[\/footnote]\r\n\r\nHaving a big-name franchise doesn\u2019t always guarantee success or mean that the job will be easy. In China, <span class=\"no-emphasis\">Home Depot<\/span> closed its stores after opening 12 to serve the large Chinese population. Had they done market research, they would have known that the majority of urban dwellers live in recently built apartments and that DIY (Do It Yourself) is viewed with disdain in Chinese society, where it is seen as a sign of poverty.[footnote]\u201cFamous Failures in China,\u201d http:\/\/www.1421.consulting, February 2, 2016.[\/footnote]\u00a0When <span class=\"no-emphasis\">Subway<\/span> opened its first sandwich shop in China, locals stood outside and watched for a few days. Patrons were so confused that the franchisee had to print signs explaining how to order. Customers didn\u2019t believe the tuna salad was made from a fish because they couldn\u2019t see the head or tail. And they didn\u2019t like the idea of touching their food, so they would hold the sandwich vertically, peel off the paper wrap, and eat it like a banana. Most of all, the Chinese customers didn\u2019t want sandwiches.\r\n<p id=\"fs-idm335960048\">It\u2019s not unusual for Western food chains to adapt their strategies when selling in China. <span class=\"no-emphasis\">McDonald\u2019s<\/span>, aware that the Chinese consume more chicken than beef, offered a spicy chicken burger. <span class=\"no-emphasis\">KFC<\/span> got rid of coleslaw in favor of seasonal dishes such as shredded carrots or bamboo shoots.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fs-idm336797568\" class=\"bc-section section\">\r\n<h3>Contract Manufacturing<\/h3>\r\nIn <strong>contract manufacturing<\/strong>, a foreign firm manufactures private-label goods under a domestic firm\u2019s brand. Marketing may be handled by either the domestic company or the foreign manufacturer. <span class=\"no-emphasis\">Levi Strauss<\/span>, for instance, entered into an agreement with the French fashion house of <span class=\"no-emphasis\">Cacharel<\/span> to produce a new Levi\u2019s line, Something New, for distribution in Germany.\r\n<p id=\"fs-idm351066096\">The advantage of contract manufacturing is that it lets a company test the water in a foreign country. By allowing the foreign firm to produce a certain volume of products to specification and put the domestic firm\u2019s brand name on the goods, the domestic firm can broaden its global marketing base without investing in overseas plants and equipment. After establishing a solid base, the domestic firm may switch to a joint venture or direct investment, explained below.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fs-idm321667712\" class=\"bc-section section\">\r\n<h3>Joint Ventures<\/h3>\r\n<p id=\"fs-idm336898320\">Joint ventures are somewhat similar to licensing agreements. In a <strong>joint venture<\/strong>, the domestic firm buys part of a foreign company or joins with a foreign company to create a new entity. A joint venture is a quick and relatively inexpensive way to enter the global market. It can also be very risky. Many joint ventures fail. Others fall victim to a takeover, in which one partner buys out the other.<\/p>\r\n<p id=\"fs-idm340724144\">Sometimes countries have required local partners in order to establish a business in their country. China, for example, had this requirement in a number of industries until recently. Thus, a joint venture was the only way to enter the market. Joint ventures help reduce risks by sharing costs and technology. Often joint ventures will bring together different strengths from each member. In the <span class=\"no-emphasis\">General Motors<\/span>-<span class=\"no-emphasis\">Suzuki<\/span> joint venture in Canada, for example, both parties have contributed and gained. The alliance, <span class=\"no-emphasis\">CAMI Automotive<\/span>, was formed to manufacture low-end cars for the U.S. market. The plant, which was run by <span class=\"no-emphasis\">Suzuki<\/span> management, produces the Chevrolet Equinox and the Pontiac Torrent, as well as the new Suzuki SUV. Through CAMI, Suzuki has gained access to GM\u2019s dealer network and an expanded market for parts and components. GM avoided the cost of developing low-end cars and obtained models it needed to revitalize the lower end of its product line and its average fuel economy rating. After the successful joint venture, <span class=\"no-emphasis\">General Motors<\/span> gained full control of the operation in 2011. The CAMI factory may be one of the most productive plants in North America. There GM has learned how Japanese automakers use work teams, run flexible assembly lines, and manage quality control.[footnote]General Motors website, http:\/\/www.gmcamiassembly.ca\/Facilities\/public\/ca\/en\/CAMI\/about_us.html, accessed July 17, 2017.[\/footnote]<\/p>\r\n\r\n<\/div>\r\n<div id=\"fs-idm338864960\" class=\"bc-section section\">\r\n<h3>Direct Foreign Investment<\/h3>\r\nActive ownership of a foreign company or of overseas manufacturing or marketing facilities is <strong>direct foreign investment<\/strong>. Direct investors have either a controlling interest or a large minority interest in the firm. Thus, they stand to receive the greatest potential reward but also face the greatest potential risk. A firm may make a direct foreign investment by acquiring an interest in an existing company or by building new facilities. It might do so because it has trouble transferring some resources to a foreign operation or obtaining that resource locally. One important resource is personnel, especially managers. If the local labor market is tight, the firm may buy an entire foreign firm and retain all its employees instead of paying higher salaries than competitors.\r\n<p id=\"fs-idm337120544\">Sometimes firms make direct investments because they can find no suitable local partners. Also, direct investments avoid the communication problems and conflicts of interest that can arise with joint ventures. <span class=\"no-emphasis\">IBM<\/span>, in the past, insisted on total ownership of its foreign investments because it did not want to share control with local partners.<\/p>\r\n<p id=\"fs-idm339209968\"><span class=\"no-emphasis\">General Motors<\/span> has done very well by building a $4,400 (RMB 29,800) minivan in China that gets 43 miles per gallon in city driving. The Wuling Sunshine has a quarter the horsepower of U.S. minivans, weak acceleration, and a top speed of 81 miles per hour. The seats are only a third of the thickness of seats in Western models, but look plush compared to similar Chinese cars. The minivans have made GM the largest automotive seller in China, and have made China a large profit center for GM.[footnote]Wuling Sunshine, http:\/\/media.gm.com\/media\/cn\/en\/wuling\/vehicles\/sunshine\/2010.html, accessed June 27, 2017.[\/footnote]<\/p>\r\n<span class=\"no-emphasis\">Walmart<\/span> now has over 6,000 stores located outside the United States. In 2016, international sales were over $116 billion. About one-third of all new <span class=\"no-emphasis\">Walmart<\/span> stores are opened in global markets.[footnote]\u201cWalmart 2017 Annual Report,\u201d http:\/\/stock.walmart.com, accessed June 27, 2017.[\/footnote]\r\n<p id=\"fs-idm353895504\">Not all of Walmart\u2019s global investments have been successful. In Germany, <span class=\"no-emphasis\">Walmart<\/span> bought the 21-store <span class=\"no-emphasis\">Wertkauf<\/span> hypermarket chain and then 74 unprofitable and often decrepit <span class=\"no-emphasis\">Interspar<\/span> stores. Problems in integrating and upgrading the stores resulted in at least $200 million in losses. Like all other German stores, <span class=\"no-emphasis\">Walmart<\/span> stores were required by law to close at 8 p.m. on weekdays and 4 p.m. on Saturdays, and they could not open at all on Sundays. Costs were astronomical. As a result, <span class=\"no-emphasis\">Walmart<\/span> left the German retail market.<\/p>\r\n<p id=\"fs-idm336535968\"><span class=\"no-emphasis\">Walmart<\/span> has turned the corner on its international operations. It is pushing operational authority down to country managers in order to respond better to local cultures. Walmart enforces certain core principles such as everyday low prices, but country managers handle their own buying, logistics, building design, and other operational decisions.<\/p>\r\n<p id=\"fs-idm353260640\">Global firms change their strategies as local market conditions evolve. For example, major oil companies like <span class=\"no-emphasis\">Shell Oil<\/span> and <span class=\"no-emphasis\">ExxonMobil<\/span> had to react to dramatic changes in the price of oil due to technological advances such as more efficient automobiles, fracking, and horizontal drilling.<\/p>\r\n\r\n<div id=\"fs-idm336692464\" class=\"managing-change\">\r\n<div>\r\n<div class=\"textbox shaded\">\r\n<div id=\"fs-idm338864960\" class=\"bc-section section\">\r\n<div id=\"fs-idm336692464\" class=\"managing-change\">\r\n<h3>Managing change<\/h3>\r\n<div><strong>Managing the Drop in Oil Prices<\/strong><\/div>\r\n<p id=\"fs-idm334990800\">In 2014, crude oil was $90 a barrel, but increased production due to the shale oil boom and the reluctance of OPEC countries to reduce output led to a price drop to $45\u2013$60 throughout the first quarter of 2015. While this is terrific news for consumers, it does provide challenges to managers at both large and small companies connected to the oil industry. Companies such as Chevron, Royal Dutch Shell, and ExxonMobil saw dramatic reductions in their earnings, which were also reflected in lower stock prices.<\/p>\r\n<p id=\"fs-idm353524480\">The action taken by senior executives at Chevron was to trim their planned capital expenditures by $5 billion in 2016, resulting in the elimination of 1,500 jobs, while ExxonMobil executives Jeff Woodbury and CEO Rex Tillerson (now the former U.S. Secretary of State) were less specific; they planned several belt-tightening strategies and forecast several years of low oil prices. Likewise, Ben van Beurden, the CEO of Royal Dutch Shell, announced plans to eliminate 6,500 jobs and also predicted long-range low prices for oil.<\/p>\r\n<p id=\"fs-idm351148160\">In addition to layoffs, actions that oil company managers can employ include mergers for companies that don\u2019t have the ability to become fully efficient themselves. They can merge with other companies that can improve overall efficiencies and operations. Contrary to the cost-cutting plans mentioned earlier, some companies might consider increasing their spending plans. Going against the reduced expenditures trend is Encana, a North American oil producer, which plans to increase its overall spending. Some of the factors that allowed Encana to increase spending was its low debt-to-equity ratio and its growth, which exceeded the industry average.<\/p>\r\n<p id=\"fs-idm337216832\">Growth is an important component of a company\u2019s strategy, and reactive short-term strategies can often hurt long-term growth. By implementing performance-improvement programs, companies can address problems and inefficiencies within the company and allow them to focus on innovation. Another strategy that companies can use is to review and alter their supply chain by focusing on costs and efficiency. Companies can expand their supplier base, thus increasing competition and reducing costs. This also requires companies to embrace a lean manufacturing mindset.<\/p>\r\n<p id=\"fs-idm331982736\">New technology can also be used as a cost driver. New technologies such as microseismic sensors used to monitor fracking operations in drilling operations miles under the earth can boost production. Adopting new technology can also lead to changes in the workers that companies employ. New technology usually requires higher-skilled workers, while reducing the number of lower-skilled workers.<\/p>\r\n<p id=\"imp-idm272282048\">The drop in oil prices has produced a survival-of-the-fittest competition among energy companies. The companies that employ multiple strategies to improve efficiency are the ones that will survive and prosper.<\/p>\r\n\r\n<div id=\"fs-idm347392800\">\r\n<div><strong>Critical Thinking Questions<\/strong><\/div>\r\n<ol>\r\n \t<li>Do you think that Royal Dutch Shell and ExxonMobil would have been more successful if they had considered strategies other than cutting spending and eliminating jobs? Why or why not?<\/li>\r\n \t<li>How should oil companies react if oil prices rise to the $90 to $100 per barrel level? Explain your reasoning.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<p id=\"fs-idm332036592\">Sources: Stanley Reed and Clifford Krauss, \u201cRoyal Dutch Shell Profits Continue to Fall, Prompting Layoffs,\u201d <em>The<\/em> <em>New York Times<\/em>, http:\/\/www.nytimes.com, July 30, 2015; John Biers, \u201cMore Belt-tightening Ahead as Exxon, Chevron Profits Dive,\u201d <em>Yahoo! News<\/em>, https:\/\/www.yahoo.com, July 31, 2015; Aisha Tejani, \u201cHow Oil Companies Are Responding to the Oil Price Drop,\u201d http:\/\/www.castagra.com, accessed June 30, 2017.<\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<span style=\"color: #6c64ad;font-size: 1em;font-weight: 600\">Countertrade<\/span><\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fs-idm339341568\" class=\"bc-section section\">\r\n<p id=\"fs-idm340386848\">International trade does not always involve cash. Today, countertrade is a fast-growing way to conduct international business. In <strong>countertrade<\/strong>, part or all of the payment for goods or services is in the form of other goods or services. Countertrade is a form of barter (swapping goods for goods), an age-old practice whose origins have been traced back to cave dwellers. The <span class=\"no-emphasis\">U.S. Commerce Department<\/span> says that roughly 30 percent of all international trade involves countertrade. Each year, about 300,000 U.S. firms engage in some form of countertrade. U.S. companies, including <span class=\"no-emphasis\">General Electric<\/span>, <span class=\"no-emphasis\">Pepsi<\/span>, <span class=\"no-emphasis\">General Motors<\/span>, and <span class=\"no-emphasis\">Boeing<\/span>, barter billions of goods and services every year. Recently, the Malaysian government bought 20 diesel-powered locomotives from China and paid for them with palm oil.<\/p>\r\n\r\n<div id=\"fs-idm347765504\" class=\"concept-check\">\r\n<div class=\"textbox key-takeaways\">\r\n<h3>Concept Check<\/h3>\r\n<ol>\r\n \t<li>Discuss several ways that a company can enter international trade.<\/li>\r\n \t<li>Explain the concept of countertrade.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fs-idm484313360\" class=\"section-summary\">\r\n<h3>Summary of Learning Outcomes<\/h3>\r\n<ol id=\"fs-idm340114384\" start=\"6\">\r\n \t<li>How do companies enter the global marketplace?<\/li>\r\n<\/ol>\r\n<p id=\"fs-idm334450912\">There are a number of ways to enter the global market. The major ones are exporting, licensing, contract manufacturing, joint ventures, and direct investment.<\/p>\r\n\r\n<\/div>\r\n<div class=\"textbox shaded\">\r\n<h3>Glossary<\/h3>\r\n<dl id=\"fs-idm354024016\">\r\n \t<dt>contract manufacturing<\/dt>\r\n \t<dd id=\"fs-idm321759072\">The practice in which a foreign firm manufactures private-label goods under a domestic firm\u2019s brand name.<\/dd>\r\n<\/dl>\r\n<dl id=\"fs-idm350671552\">\r\n \t<dt>countertrade<\/dt>\r\n \t<dd id=\"fs-idm340693296\">A form of international trade in which part or all of the payment for goods or services is in the form of other goods and services.<\/dd>\r\n<\/dl>\r\n<dl id=\"fs-idm335944320\">\r\n \t<dt>direct foreign investment<\/dt>\r\n \t<dd id=\"fs-idm340116608\">Active ownership of a foreign company or of manufacturing or marketing facilities in a foreign country.<\/dd>\r\n<\/dl>\r\n<dl id=\"fs-idm338746608\">\r\n \t<dt>exporting<\/dt>\r\n \t<dd id=\"fs-idm336601248\">The practice of selling domestically produced goods to buyers in another country.<\/dd>\r\n<\/dl>\r\n<dl id=\"fs-idm349384896\">\r\n \t<dt>joint venture<\/dt>\r\n \t<dd id=\"fs-idm336163408\">An agreement in which a domestic firm buys part of a foreign firm or joins with a foreign firm to create a new entity.<\/dd>\r\n<\/dl>\r\n<dl id=\"fs-idm351561344\">\r\n \t<dt>licensing<\/dt>\r\n \t<dd id=\"fs-idm339413440\">The legal process whereby a firm agrees to allow another firm to use a manufacturing process, trademark, patent, trade secret, or other proprietary knowledge in exchange for the payment of a royalty.<\/dd>\r\n<\/dl>\r\n<\/div>","rendered":"<ol id=\"fs-idm327868032\" start=\"6\">\n<li>How do companies enter the global marketplace?<\/li>\n<\/ol>\n<p id=\"fs-idm313627696\">Companies decide to \u201cgo global\u201d for a number of reasons. Perhaps the most urgent reason is to earn additional profits. If a firm has a unique product or technological advantage not available to other international competitors, this advantage should result in major business successes abroad. In other situations, management may have exclusive market information about foreign customers, marketplaces, or market situations. In this case, although exclusivity can provide an initial motivation for going global, managers must realize that competitors will eventually catch up. Finally, saturated domestic markets, excess capacity, and potential for cost savings can also be motivators to expand into international markets. A company can enter global trade in several ways, as this section describes.<\/p>\n<div id=\"fs-idm340337888\" class=\"bc-section section\">\n<h3>Exporting<\/h3>\n<p id=\"fs-idm353435328\">When a company decides to enter the global market, usually the least complicated and least risky alternative is <strong>exporting<\/strong>, or selling domestically produced products to buyers in another country. A company, for example, can sell directly to foreign importers or buyers. Exporting is not limited to huge corporations such as <span class=\"no-emphasis\">General Motors<\/span> or <span class=\"no-emphasis\">Apple<\/span>. Indeed, small companies typically enter the global marketplace by exporting. China is the world\u2019s largest exporter, followed by the United States.<a class=\"footnote\" title=\"https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/rankorder\/2078rank.html, accessed June 25, 2017.\" id=\"return-footnote-65-1\" href=\"#footnote-65-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> Many small businesses claim that they lack the money, time, or knowledge of foreign markets that exporting requires. The U.S. <span class=\"no-emphasis\">Small Business Administration<\/span> (SBA) now offers the <span class=\"no-emphasis\">Export Working Capital Program<\/span>, which helps small and medium-size firms obtain working capital (money) to complete export sales. The SBA also provides counseling and legal assistance for small businesses that wish to enter the global marketplace. Companies such as <span class=\"no-emphasis\">American Building Restoration Products<\/span> of Franklin, Wisconsin, have benefited tremendously from becoming exporters. American Building is now selling its chemical products to building restoration companies in Mexico, Israel, Japan, and Korea. Exports account for more than 5 percent of the firm\u2019s total sales.<\/p>\n<p id=\"fs-idm321403104\">Plenty of governmental help is available when a company decides to begin exporting. <span class=\"no-emphasis\">Export Assistance Centers<\/span> (EAC) provide a one-stop resource for help in exporting. Over 700 EACs are placed strategically around the country. Often the <span class=\"no-emphasis\">SBA<\/span> is located in the same building as the EAC. The SBA can guarantee loans of $50,000 to $100,000 to help an exporter grow its business. Online help is also available at http:\/\/www.ustr.gov. The site lists international trade events, offers international marketing research, and has practical tools to help with every step of the exporting process. Companies considering exporting for the first time can go to http:\/\/www.export.gov and get answers to questions such as: What\u2019s in it for me? Am I ready for this? What do I have to do? The site also provides a huge list of resources for the first-time exporter.<\/p>\n<\/div>\n<div id=\"fs-idm337250400\" class=\"bc-section section\">\n<h3>Licensing and Franchising<\/h3>\n<p id=\"fs-idm313630896\">Another effective way for a firm to move into the global arena with relatively little risk is to sell a license to manufacture its product to a firm in a foreign country. <strong>Licensing<\/strong> is the legal process whereby a firm (the <em>licensor<\/em>) agrees to let another firm (the <em>licensee<\/em>) use a manufacturing process, trademark, patent, trade secret, or other proprietary knowledge. The licensee, in turn, agrees to pay the licensor a royalty or fee agreed on by both parties.<\/p>\n<p>International licensing is a multibillion-dollar-a-year industry. Entertainment and character licensing, such as DVD movies and characters such as Batman, is the largest single category. Trademarks are the second-largest source of licensing revenue. <span class=\"no-emphasis\">Caterpillar<\/span> licenses its brand for both shoes and clothing, which is very popular in Europe.<\/p>\n<p id=\"fs-idm349934848\">U.S. companies have eagerly embraced the licensing concept. For instance, <span class=\"no-emphasis\">Labatt Brewing Company<\/span> has a license to produce Miller High Life in Canada. The <span class=\"no-emphasis\">Spalding Company<\/span> receives more than $2 million annually from license agreements on its sporting goods. <span class=\"no-emphasis\">Fruit of the Loom<\/span> lends its name through licensing to 45 consumer items in Japan alone, for at least 1 percent of the licensee\u2019s gross sales.<\/p>\n<p id=\"fs-idm321749376\">The licensor must make sure it can exercise sufficient control over the licensee\u2019s activities to ensure proper quality, pricing, distribution, and so on. Licensing may also create a new competitor in the long run if the licensee decides to void the license agreement. International law is often ineffective in stopping such actions. Two common ways that a licensor can maintain effective control over its licensees are by shipping one or more critical components from the United States and by locally registering patents and trademarks in its own name.<\/p>\n<p><em>Franchising<\/em> is a form of licensing that has grown rapidly in recent years. Many U.S. franchisors operate thousands of outlets in foreign countries. More than half of the international franchises are for fast-food restaurants and business services. McDonald\u2019s, however, decided to sell its Chinese stores to a group of outside investors for $1.8 billion, but retained 20 percent of the equity.<a class=\"footnote\" title=\"\u201cMcDonald\u2019s Sells Control of China Business to Citic, Carlyle,\u201d Bloomberg News, https:\/\/www.bloomberg.com\/news\/articles\/2017-01-09\/mcdonald-s-sells-control-of-china-business-to-citic-carlyle, January 9, 2017.\" id=\"return-footnote-65-2\" href=\"#footnote-65-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/p>\n<p>Having a big-name franchise doesn\u2019t always guarantee success or mean that the job will be easy. In China, <span class=\"no-emphasis\">Home Depot<\/span> closed its stores after opening 12 to serve the large Chinese population. Had they done market research, they would have known that the majority of urban dwellers live in recently built apartments and that DIY (Do It Yourself) is viewed with disdain in Chinese society, where it is seen as a sign of poverty.<a class=\"footnote\" title=\"\u201cFamous Failures in China,\u201d http:\/\/www.1421.consulting, February 2, 2016.\" id=\"return-footnote-65-3\" href=\"#footnote-65-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a>\u00a0When <span class=\"no-emphasis\">Subway<\/span> opened its first sandwich shop in China, locals stood outside and watched for a few days. Patrons were so confused that the franchisee had to print signs explaining how to order. Customers didn\u2019t believe the tuna salad was made from a fish because they couldn\u2019t see the head or tail. And they didn\u2019t like the idea of touching their food, so they would hold the sandwich vertically, peel off the paper wrap, and eat it like a banana. Most of all, the Chinese customers didn\u2019t want sandwiches.<\/p>\n<p id=\"fs-idm335960048\">It\u2019s not unusual for Western food chains to adapt their strategies when selling in China. <span class=\"no-emphasis\">McDonald\u2019s<\/span>, aware that the Chinese consume more chicken than beef, offered a spicy chicken burger. <span class=\"no-emphasis\">KFC<\/span> got rid of coleslaw in favor of seasonal dishes such as shredded carrots or bamboo shoots.<\/p>\n<\/div>\n<div id=\"fs-idm336797568\" class=\"bc-section section\">\n<h3>Contract Manufacturing<\/h3>\n<p>In <strong>contract manufacturing<\/strong>, a foreign firm manufactures private-label goods under a domestic firm\u2019s brand. Marketing may be handled by either the domestic company or the foreign manufacturer. <span class=\"no-emphasis\">Levi Strauss<\/span>, for instance, entered into an agreement with the French fashion house of <span class=\"no-emphasis\">Cacharel<\/span> to produce a new Levi\u2019s line, Something New, for distribution in Germany.<\/p>\n<p id=\"fs-idm351066096\">The advantage of contract manufacturing is that it lets a company test the water in a foreign country. By allowing the foreign firm to produce a certain volume of products to specification and put the domestic firm\u2019s brand name on the goods, the domestic firm can broaden its global marketing base without investing in overseas plants and equipment. After establishing a solid base, the domestic firm may switch to a joint venture or direct investment, explained below.<\/p>\n<\/div>\n<div id=\"fs-idm321667712\" class=\"bc-section section\">\n<h3>Joint Ventures<\/h3>\n<p id=\"fs-idm336898320\">Joint ventures are somewhat similar to licensing agreements. In a <strong>joint venture<\/strong>, the domestic firm buys part of a foreign company or joins with a foreign company to create a new entity. A joint venture is a quick and relatively inexpensive way to enter the global market. It can also be very risky. Many joint ventures fail. Others fall victim to a takeover, in which one partner buys out the other.<\/p>\n<p id=\"fs-idm340724144\">Sometimes countries have required local partners in order to establish a business in their country. China, for example, had this requirement in a number of industries until recently. Thus, a joint venture was the only way to enter the market. Joint ventures help reduce risks by sharing costs and technology. Often joint ventures will bring together different strengths from each member. In the <span class=\"no-emphasis\">General Motors<\/span>&#8211;<span class=\"no-emphasis\">Suzuki<\/span> joint venture in Canada, for example, both parties have contributed and gained. The alliance, <span class=\"no-emphasis\">CAMI Automotive<\/span>, was formed to manufacture low-end cars for the U.S. market. The plant, which was run by <span class=\"no-emphasis\">Suzuki<\/span> management, produces the Chevrolet Equinox and the Pontiac Torrent, as well as the new Suzuki SUV. Through CAMI, Suzuki has gained access to GM\u2019s dealer network and an expanded market for parts and components. GM avoided the cost of developing low-end cars and obtained models it needed to revitalize the lower end of its product line and its average fuel economy rating. After the successful joint venture, <span class=\"no-emphasis\">General Motors<\/span> gained full control of the operation in 2011. The CAMI factory may be one of the most productive plants in North America. There GM has learned how Japanese automakers use work teams, run flexible assembly lines, and manage quality control.<a class=\"footnote\" title=\"General Motors website, http:\/\/www.gmcamiassembly.ca\/Facilities\/public\/ca\/en\/CAMI\/about_us.html, accessed July 17, 2017.\" id=\"return-footnote-65-4\" href=\"#footnote-65-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/p>\n<\/div>\n<div id=\"fs-idm338864960\" class=\"bc-section section\">\n<h3>Direct Foreign Investment<\/h3>\n<p>Active ownership of a foreign company or of overseas manufacturing or marketing facilities is <strong>direct foreign investment<\/strong>. Direct investors have either a controlling interest or a large minority interest in the firm. Thus, they stand to receive the greatest potential reward but also face the greatest potential risk. A firm may make a direct foreign investment by acquiring an interest in an existing company or by building new facilities. It might do so because it has trouble transferring some resources to a foreign operation or obtaining that resource locally. One important resource is personnel, especially managers. If the local labor market is tight, the firm may buy an entire foreign firm and retain all its employees instead of paying higher salaries than competitors.<\/p>\n<p id=\"fs-idm337120544\">Sometimes firms make direct investments because they can find no suitable local partners. Also, direct investments avoid the communication problems and conflicts of interest that can arise with joint ventures. <span class=\"no-emphasis\">IBM<\/span>, in the past, insisted on total ownership of its foreign investments because it did not want to share control with local partners.<\/p>\n<p id=\"fs-idm339209968\"><span class=\"no-emphasis\">General Motors<\/span> has done very well by building a $4,400 (RMB 29,800) minivan in China that gets 43 miles per gallon in city driving. The Wuling Sunshine has a quarter the horsepower of U.S. minivans, weak acceleration, and a top speed of 81 miles per hour. The seats are only a third of the thickness of seats in Western models, but look plush compared to similar Chinese cars. The minivans have made GM the largest automotive seller in China, and have made China a large profit center for GM.<a class=\"footnote\" title=\"Wuling Sunshine, http:\/\/media.gm.com\/media\/cn\/en\/wuling\/vehicles\/sunshine\/2010.html, accessed June 27, 2017.\" id=\"return-footnote-65-5\" href=\"#footnote-65-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/p>\n<p><span class=\"no-emphasis\">Walmart<\/span> now has over 6,000 stores located outside the United States. In 2016, international sales were over $116 billion. About one-third of all new <span class=\"no-emphasis\">Walmart<\/span> stores are opened in global markets.<a class=\"footnote\" title=\"\u201cWalmart 2017 Annual Report,\u201d http:\/\/stock.walmart.com, accessed June 27, 2017.\" id=\"return-footnote-65-6\" href=\"#footnote-65-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a><\/p>\n<p id=\"fs-idm353895504\">Not all of Walmart\u2019s global investments have been successful. In Germany, <span class=\"no-emphasis\">Walmart<\/span> bought the 21-store <span class=\"no-emphasis\">Wertkauf<\/span> hypermarket chain and then 74 unprofitable and often decrepit <span class=\"no-emphasis\">Interspar<\/span> stores. Problems in integrating and upgrading the stores resulted in at least $200 million in losses. Like all other German stores, <span class=\"no-emphasis\">Walmart<\/span> stores were required by law to close at 8 p.m. on weekdays and 4 p.m. on Saturdays, and they could not open at all on Sundays. Costs were astronomical. As a result, <span class=\"no-emphasis\">Walmart<\/span> left the German retail market.<\/p>\n<p id=\"fs-idm336535968\"><span class=\"no-emphasis\">Walmart<\/span> has turned the corner on its international operations. It is pushing operational authority down to country managers in order to respond better to local cultures. Walmart enforces certain core principles such as everyday low prices, but country managers handle their own buying, logistics, building design, and other operational decisions.<\/p>\n<p id=\"fs-idm353260640\">Global firms change their strategies as local market conditions evolve. For example, major oil companies like <span class=\"no-emphasis\">Shell Oil<\/span> and <span class=\"no-emphasis\">ExxonMobil<\/span> had to react to dramatic changes in the price of oil due to technological advances such as more efficient automobiles, fracking, and horizontal drilling.<\/p>\n<div id=\"fs-idm336692464\" class=\"managing-change\">\n<div>\n<div class=\"textbox shaded\">\n<div id=\"fs-idm338864960\" class=\"bc-section section\">\n<div id=\"fs-idm336692464\" class=\"managing-change\">\n<h3>Managing change<\/h3>\n<div><strong>Managing the Drop in Oil Prices<\/strong><\/div>\n<p id=\"fs-idm334990800\">In 2014, crude oil was $90 a barrel, but increased production due to the shale oil boom and the reluctance of OPEC countries to reduce output led to a price drop to $45\u2013$60 throughout the first quarter of 2015. While this is terrific news for consumers, it does provide challenges to managers at both large and small companies connected to the oil industry. Companies such as Chevron, Royal Dutch Shell, and ExxonMobil saw dramatic reductions in their earnings, which were also reflected in lower stock prices.<\/p>\n<p id=\"fs-idm353524480\">The action taken by senior executives at Chevron was to trim their planned capital expenditures by $5 billion in 2016, resulting in the elimination of 1,500 jobs, while ExxonMobil executives Jeff Woodbury and CEO Rex Tillerson (now the former U.S. Secretary of State) were less specific; they planned several belt-tightening strategies and forecast several years of low oil prices. Likewise, Ben van Beurden, the CEO of Royal Dutch Shell, announced plans to eliminate 6,500 jobs and also predicted long-range low prices for oil.<\/p>\n<p id=\"fs-idm351148160\">In addition to layoffs, actions that oil company managers can employ include mergers for companies that don\u2019t have the ability to become fully efficient themselves. They can merge with other companies that can improve overall efficiencies and operations. Contrary to the cost-cutting plans mentioned earlier, some companies might consider increasing their spending plans. Going against the reduced expenditures trend is Encana, a North American oil producer, which plans to increase its overall spending. Some of the factors that allowed Encana to increase spending was its low debt-to-equity ratio and its growth, which exceeded the industry average.<\/p>\n<p id=\"fs-idm337216832\">Growth is an important component of a company\u2019s strategy, and reactive short-term strategies can often hurt long-term growth. By implementing performance-improvement programs, companies can address problems and inefficiencies within the company and allow them to focus on innovation. Another strategy that companies can use is to review and alter their supply chain by focusing on costs and efficiency. Companies can expand their supplier base, thus increasing competition and reducing costs. This also requires companies to embrace a lean manufacturing mindset.<\/p>\n<p id=\"fs-idm331982736\">New technology can also be used as a cost driver. New technologies such as microseismic sensors used to monitor fracking operations in drilling operations miles under the earth can boost production. Adopting new technology can also lead to changes in the workers that companies employ. New technology usually requires higher-skilled workers, while reducing the number of lower-skilled workers.<\/p>\n<p id=\"imp-idm272282048\">The drop in oil prices has produced a survival-of-the-fittest competition among energy companies. The companies that employ multiple strategies to improve efficiency are the ones that will survive and prosper.<\/p>\n<div id=\"fs-idm347392800\">\n<div><strong>Critical Thinking Questions<\/strong><\/div>\n<ol>\n<li>Do you think that Royal Dutch Shell and ExxonMobil would have been more successful if they had considered strategies other than cutting spending and eliminating jobs? Why or why not?<\/li>\n<li>How should oil companies react if oil prices rise to the $90 to $100 per barrel level? Explain your reasoning.<\/li>\n<\/ol>\n<\/div>\n<p id=\"fs-idm332036592\">Sources: Stanley Reed and Clifford Krauss, \u201cRoyal Dutch Shell Profits Continue to Fall, Prompting Layoffs,\u201d <em>The<\/em> <em>New York Times<\/em>, http:\/\/www.nytimes.com, July 30, 2015; John Biers, \u201cMore Belt-tightening Ahead as Exxon, Chevron Profits Dive,\u201d <em>Yahoo! News<\/em>, https:\/\/www.yahoo.com, July 31, 2015; Aisha Tejani, \u201cHow Oil Companies Are Responding to the Oil Price Drop,\u201d http:\/\/www.castagra.com, accessed June 30, 2017.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"color: #6c64ad;font-size: 1em;font-weight: 600\">Countertrade<\/span><\/div>\n<\/div>\n<\/div>\n<div id=\"fs-idm339341568\" class=\"bc-section section\">\n<p id=\"fs-idm340386848\">International trade does not always involve cash. Today, countertrade is a fast-growing way to conduct international business. In <strong>countertrade<\/strong>, part or all of the payment for goods or services is in the form of other goods or services. Countertrade is a form of barter (swapping goods for goods), an age-old practice whose origins have been traced back to cave dwellers. The <span class=\"no-emphasis\">U.S. Commerce Department<\/span> says that roughly 30 percent of all international trade involves countertrade. Each year, about 300,000 U.S. firms engage in some form of countertrade. U.S. companies, including <span class=\"no-emphasis\">General Electric<\/span>, <span class=\"no-emphasis\">Pepsi<\/span>, <span class=\"no-emphasis\">General Motors<\/span>, and <span class=\"no-emphasis\">Boeing<\/span>, barter billions of goods and services every year. Recently, the Malaysian government bought 20 diesel-powered locomotives from China and paid for them with palm oil.<\/p>\n<div id=\"fs-idm347765504\" class=\"concept-check\">\n<div class=\"textbox key-takeaways\">\n<h3>Concept Check<\/h3>\n<ol>\n<li>Discuss several ways that a company can enter international trade.<\/li>\n<li>Explain the concept of countertrade.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"fs-idm484313360\" class=\"section-summary\">\n<h3>Summary of Learning Outcomes<\/h3>\n<ol id=\"fs-idm340114384\" start=\"6\">\n<li>How do companies enter the global marketplace?<\/li>\n<\/ol>\n<p id=\"fs-idm334450912\">There are a number of ways to enter the global market. The major ones are exporting, licensing, contract manufacturing, joint ventures, and direct investment.<\/p>\n<\/div>\n<div class=\"textbox shaded\">\n<h3>Glossary<\/h3>\n<dl id=\"fs-idm354024016\">\n<dt>contract manufacturing<\/dt>\n<dd id=\"fs-idm321759072\">The practice in which a foreign firm manufactures private-label goods under a domestic firm\u2019s brand name.<\/dd>\n<\/dl>\n<dl id=\"fs-idm350671552\">\n<dt>countertrade<\/dt>\n<dd id=\"fs-idm340693296\">A form of international trade in which part or all of the payment for goods or services is in the form of other goods and services.<\/dd>\n<\/dl>\n<dl id=\"fs-idm335944320\">\n<dt>direct foreign investment<\/dt>\n<dd id=\"fs-idm340116608\">Active ownership of a foreign company or of manufacturing or marketing facilities in a foreign country.<\/dd>\n<\/dl>\n<dl id=\"fs-idm338746608\">\n<dt>exporting<\/dt>\n<dd id=\"fs-idm336601248\">The practice of selling domestically produced goods to buyers in another country.<\/dd>\n<\/dl>\n<dl id=\"fs-idm349384896\">\n<dt>joint venture<\/dt>\n<dd id=\"fs-idm336163408\">An agreement in which a domestic firm buys part of a foreign firm or joins with a foreign firm to create a new entity.<\/dd>\n<\/dl>\n<dl id=\"fs-idm351561344\">\n<dt>licensing<\/dt>\n<dd id=\"fs-idm339413440\">The legal process whereby a firm agrees to allow another firm to use a manufacturing process, trademark, patent, trade secret, or other proprietary knowledge in exchange for the payment of a royalty.<\/dd>\n<\/dl>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-65\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Intro to Business. <strong>Authored by<\/strong>: Gitman, et. al. <strong>Provided by<\/strong>: OpenStax. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/cnx.org\/contents\/4e09771f-a8aa-40ce-9063-aa58cc24e77f@8.2\">http:\/\/cnx.org\/contents\/4e09771f-a8aa-40ce-9063-aa58cc24e77f@8.2<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em>. <strong>License Terms<\/strong>: Download for free at http:\/\/cnx.org\/contents\/4e09771f-a8aa-40ce-9063-aa58cc24e77f@8.2<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-65-1\">https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/rankorder\/2078rank.html, accessed June 25, 2017. <a href=\"#return-footnote-65-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-65-2\">\u201cMcDonald\u2019s Sells Control of China Business to Citic, Carlyle,\u201d Bloomberg News, https:\/\/www.bloomberg.com\/news\/articles\/2017-01-09\/mcdonald-s-sells-control-of-china-business-to-citic-carlyle, January 9, 2017. <a href=\"#return-footnote-65-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-65-3\">\u201cFamous Failures in China,\u201d http:\/\/www.1421.consulting, February 2, 2016. <a href=\"#return-footnote-65-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-65-4\">General Motors website, http:\/\/www.gmcamiassembly.ca\/Facilities\/public\/ca\/en\/CAMI\/about_us.html, accessed July 17, 2017. <a href=\"#return-footnote-65-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-65-5\">Wuling Sunshine, http:\/\/media.gm.com\/media\/cn\/en\/wuling\/vehicles\/sunshine\/2010.html, accessed June 27, 2017. <a href=\"#return-footnote-65-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-65-6\">\u201cWalmart 2017 Annual Report,\u201d http:\/\/stock.walmart.com, accessed June 27, 2017. <a href=\"#return-footnote-65-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":5759,"menu_order":7,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Intro to Business\",\"author\":\"Gitman, et. al\",\"organization\":\"OpenStax\",\"url\":\"http:\/\/cnx.org\/contents\/4e09771f-a8aa-40ce-9063-aa58cc24e77f@8.2\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"Download for free at 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