Psychologists use descriptive, experimental, and correlational methods to conduct research. Descriptive, or qualitative, methods include the case study, naturalistic observation, surveys, archival research, longitudinal research, and cross-sectional research.

Experiments are conducted in order to determine cause-and-effect relationships. In ideal experimental design, the only difference between the experimental and control groups is whether participants are exposed to the experimental manipulation. Each group goes through all phases of the experiment, but each group will experience a different level of the independent variable: the experimental group is exposed to the experimental manipulation, and the control group is not exposed to the experimental manipulation. The researcher then measures the changes that are produced in the dependent variable in each group. Once data is collected from both groups, it is analyzed statistically to determine if there are meaningful differences between the groups. When scientists passively observe and measure phenomena it is called correlational research. Here, psychologists do not intervene and change behavior, as they do in experiments. In correlational research, they identify patterns of relationships, but usually cannot infer what causes what. Importantly, with correlational research, you can examine only two variables at a time, no more and no less.

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Descriptive Research

There are many research methods available to psychologists in their efforts to understand, describe, and explain behavior and the cognitive and biological processes that underlie it. Some methods rely on observational techniques. Other approaches involve interactions between the researcher and the individuals who are being studied—ranging from a series of simple questions to extensive, in-depth interviews—to well-controlled experiments.

The three main categories of psychological research are descriptive, correlational, and experimental research. Research studies that do not test specific relationships between variables are called descriptive, or qualitative, studies. These studies are used to describe general or specific behaviors and attributes that are observed and measured. In the early stages of research it might be difficult to form a hypothesis, especially when there is not any existing literature in the area. In these situations designing an experiment would be premature, as the question of interest is not yet clearly defined as a hypothesis. Often a researcher will begin with a non-experimental approach, such as a descriptive study, to gather more information about the topic before designing an experiment or correlational study to address a specific hypothesis.

Video 1. Descriptive Research Design provides explanation and examples for quantitative descriptive research. A closed-captioned version of this video is available here.

Descriptive research is distinct from correlational research, in which psychologists formally test whether a relationship exists between two or more variables. Experimental research goes a step further beyond descriptive and correlational research and randomly assigns people to different conditions, using hypothesis testing to make inferences about how these conditions affect behavior. It aims to determine if one variable directly impacts and causes another. Correlational and experimental research both typically use hypothesis testing, whereas descriptive research does not.

Each of these research methods has unique strengths and weaknesses, and each method may only be appropriate for certain types of research questions. For example, studies that rely primarily on observation produce incredible amounts of information, but the ability to apply this information to the larger population is somewhat limited because of small sample sizes. Survey research, on the other hand, allows researchers to easily collect data from relatively large samples. While this allows for results to be generalized to the larger population more easily, the information that can be collected on any given survey is somewhat limited and subject to problems associated with any type of self-reported data. Some researchers conduct archival research by using existing records. While this can be a fairly inexpensive way to collect data that can provide insight into a number of research questions, researchers using this approach have no control on how or what kind of data was collected.

Correlational research can find a relationship between two variables, but the only way a researcher can claim that the relationship between the variables is cause and effect is to perform an experiment. In experimental research, which will be discussed later in the text, there is a tremendous amount of control over variables of interest. While this is a powerful approach, experiments are often conducted in very artificial settings. This calls into question the validity of experimental findings with regard to how they would apply in real-world settings. In addition, many of the questions that psychologists would like to answer cannot be pursued through experimental research because of ethical concerns.

Data Collection

Regardless of the method of research, data collection will be necessary. The method of data collection selected will primarily depend on the type of information the researcher needs for their study; however, other factors, such as time, resources, and even ethical considerations can influence the selection of a data collection method. All of these factors need to be considered when selecting a data collection method because each method has unique strengths and weaknesses. We will discuss the uses and assessment of the most common data collection methods: observation, surveys, archival data, and tests.

Observation

If you want to understand how behavior occurs, one of the best ways to gain information is to simply observe the behavior in its natural context. However, people might change their behavior in unexpected ways if they know they are being observed. How do researchers obtain accurate information when people tend to hide their natural behavior? As an example, imagine that your professor asks everyone in your class to raise their hand if they always wash their hands after using the restroom. Chances are that almost everyone in the classroom will raise their hand, but do you think hand washing after every trip to the restroom is really that universal?

This is very similar to the phenomenon mentioned earlier in this module: many individuals do not feel comfortable answering a question honestly. But if we are committed to finding out the facts about handwashing, we have other options available to us.

Suppose we send a classmate into the restroom to actually watch whether everyone washes their hands after using the restroom. Will our observer blend into the restroom environment by wearing a white lab coat, sitting with a clipboard, and staring at the sinks? We want our researcher to be inconspicuous—perhaps standing at one of the sinks pretending to put in contact lenses while secretly recording the relevant information. This type of observational study is called naturalistic observation: observing behavior in its natural setting. To better understand peer exclusion, Suzanne Fanger collaborated with colleagues at the University of Texas to observe the behavior of preschool children on a playground. How did the observers remain inconspicuous over the duration of the study? They equipped a few of the children with wireless microphones (which the children quickly forgot about) and observed while taking notes from a distance. Also, the children in that particular preschool (a “laboratory preschool”) were accustomed to having observers on the playground (Fanger, Frankel, & Hazen, 2012).

A photograph shows two police cars driving, one with its lights flashing.

Figure 1. Seeing a police car behind you would probably affect your driving behavior. (credit: Michael Gil)

It is critical that the observer be as unobtrusive and as inconspicuous as possible: when people know they are being watched, they are less likely to behave naturally. If you have any doubt about this, ask yourself how your driving behavior might differ in two situations: In the first situation, you are driving down a deserted highway during the middle of the day; in the second situation, you are being followed by a police car down the same deserted highway (Figure 1).

It should be pointed out that naturalistic observation is not limited to research involving humans. Indeed, some of the best-known examples of naturalistic observation involve researchers going into the field to observe various kinds of animals in their own environments. As with human studies, the researchers maintain their distance and avoid interfering with the animal subjects so as not to influence their natural behaviors. Scientists have used this technique to study social hierarchies and interactions among animals ranging from ground squirrels to gorillas. The information provided by these studies is invaluable in understanding how those animals organize socially and communicate with one another. The anthropologist Jane Goodall, for example, spent nearly five decades observing the behavior of chimpanzees in Africa (Figure 2). As an illustration of the types of concerns that a researcher might encounter in naturalistic observation, some scientists criticized Goodall for giving the chimps names instead of referring to them by numbers—using names was thought to undermine the emotional detachment required for the objectivity of the study (McKie, 2010).

(a) A photograph shows Jane Goodall speaking from a lectern. (b) A photograph shows a chimpanzee’s face.

Figure 2. (a) Jane Goodall made a career of conducting naturalistic observations of (b) chimpanzee behavior. (credit “Jane Goodall”: modification of work by Erik Hersman; “chimpanzee”: modification of work by “Afrika Force”/Flickr.com)

The greatest benefit of naturalistic observation is the validity, or accuracy, of information collected unobtrusively in a natural setting. Having individuals behave as they normally would in a given situation means that we have a higher degree of ecological validity, or realism, than we might achieve with other research approaches. Therefore, our ability to generalize the findings of the research to real-world situations is enhanced. If done correctly, we need not worry about people or animals modifying their behavior simply because they are being observed. Sometimes, people may assume that reality programs give us a glimpse into authentic human behavior. However, the principle of inconspicuous observation is violated as reality stars are followed by camera crews and are interviewed on camera for personal confessionals. Given that environment, we must doubt how natural and realistic their behaviors are.

The major downside of naturalistic observation is that they are often difficult to set up and control. In our restroom study, what if you stood in the restroom all day prepared to record people’s handwashing behavior and no one came in? Or, what if you have been closely observing a troop of gorillas for weeks only to find that they migrated to a new place while you were sleeping in your tent? The benefit of realistic data comes at a cost. As a researcher, you have no control of when (or if) you have behavior to observe. In addition, this type of observational research often requires significant investments of time, money, and a good dose of luck.

Sometimes studies involve structured observation. In these cases, people are observed while engaging in set, specific tasks. An excellent example of structured observation comes from Strange Situation by Mary Ainsworth (you will read more about this in the module on lifespan development). The Strange Situation is a procedure used to evaluate attachment styles that exist between an infant and caregiver. In this scenario, caregivers bring their infants into a room filled with toys. The Strange Situation involves a number of phases, including a stranger coming into the room, the caregiver leaving the room, and the caregiver’s return to the room. The infant’s behavior is closely monitored at each phase, but it is the behavior of the infant upon being reunited with the caregiver that is most telling in terms of characterizing the infant’s attachment style with the caregiver.

Another potential problem in observational research is observer bias. Generally, people who act as observers are closely involved in the research project and may unconsciously skew their observations to fit their research goals or expectations. To protect against this type of bias, researchers should have clear criteria established for the types of behaviors recorded and how those behaviors should be classified. In addition, researchers often compare observations of the same event by multiple observers, in order to test inter-rater reliability: a measure of reliability that assesses the consistency of observations by different observers.

Surveys

Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally (Figure 3). Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.

Surveys allow researchers to gather data from larger samples than may be afforded by other research methods. A sample is a subset of individuals selected from a population, which is the overall group of individuals that the researchers are interested in. Researchers study the sample and seek to generalize their findings to the population.

A sample online survey reads, “Dear visitor, your opinion is important to us. We would like to invite you to participate in a short survey to gather your opinions and feedback on your news consumption habits. The survey will take approximately 10-15 minutes. Simply click the “Yes” button below to launch the survey. Would you like to participate?” Two buttons are labeled “yes” and “no.”

Figure 3. Surveys can be administered in a number of ways, including electronically administered research, like the survey shown here. (credit: Robert Nyman)

There is both strength and weakness of the survey in comparison to case studies. By using surveys, we can collect information from a larger sample of people. A larger sample is better able to reflect the actual diversity of the population, thus allowing better generalizability. Therefore, if our sample is sufficiently large and diverse, we can assume that the data we collect from the survey can be generalized to the larger population with more certainty than the information collected through a case study. However, given the greater number of people involved, we are not able to collect the same depth of information on each person that would be collected in a case study.

Another potential weakness of surveys is something we touched on earlier in this module: people don’t always give accurate responses. They may lie, misremember, or answer questions in a way that they think makes them look good. For example, people may report drinking less alcohol than is actually the case.

Any number of research questions can be answered through the use of surveys. One real-world example is the research conducted by Jenkins, Ruppel, Kizer, Yehl, and Griffin (2012) about the backlash against the US Arab-American community following the terrorist attacks of September 11, 2001. Jenkins and colleagues wanted to determine to what extent these negative attitudes toward Arab-Americans still existed nearly a decade after the attacks occurred. In one study, 140 research participants filled out a survey with 10 questions, including questions asking directly about the participant’s overt prejudicial attitudes toward people of various ethnicities. The survey also asked indirect questions about how likely the participant would be to interact with a person of a given ethnicity in a variety of settings (such as, “How likely do you think it is that you would introduce yourself to a person of Arab-American descent?”). The results of the research suggested that participants were unwilling to report prejudicial attitudes toward any ethnic group. However, there were significant differences between their pattern of responses to questions about social interaction with Arab-Americans compared to other ethnic groups: they indicated less willingness for social interaction with Arab-Americans compared to the other ethnic groups. This suggested that the participants harbored subtle forms of prejudice against Arab-Americans, despite their assertions that this was not the case (Jenkins et al., 2012).

Archival Data and Case Studies

Some researchers gain access to large amounts of data without interacting with a single research participant. Instead, they use existing records to answer various research questions. This type of research approach is known as archival research. Archival research relies on looking at past records or data sets to look for interesting patterns or relationships.

For example, a researcher might access the academic records of all individuals who enrolled in college within the past ten years and calculate how long it took them to complete their degrees, as well as course loads, grades, and extracurricular involvement. Archival research could provide important information about who is most likely to complete their education, and it could help identify important risk factors for struggling students (Figure 4).

(a) A photograph shows stacks of paper files on shelves. (b) A photograph shows a computer.

Figure 4. A researcher doing archival research examines records, whether archived as a (a) hardcopy or (b) electronically. (credit “paper files”: modification of work by “Newtown graffiti”/Flickr; “computer”: modification of work by INPIVIC Family/Flickr)

In comparing archival research to other research methods, there are several important distinctions. For one, the researcher employing archival research never directly interacts with research participants. Therefore, the investment of time and money to collect data is considerably less with archival research. Additionally, researchers have no control over what information was originally collected. Therefore, research questions have to be tailored so they can be answered within the structure of the existing data sets. There is also no guarantee of consistency between the records from one source to another, which might make comparing and contrasting different data sets problematic.

In research, scientists are conducting a clinical or case study when they focus on one person or just a few individuals. Indeed, some scientists spend their entire careers studying just 10–20 individuals. Why would they do this? Obviously, when they focus their attention on a very small number of people, they can gain a tremendous amount of insight into those cases. The richness of information that is collected in clinical or case studies is unmatched by any other single research method. This allows the researcher to have a very deep understanding of the individuals and the particular phenomenon being studied.If clinical or case studies provide so much information, why are they not more frequent among researchers? As it turns out, the major benefit of this particular approach is also a weakness. As mentioned earlier, this approach is often used when studying individuals who are interesting to researchers because they have a rare characteristic. Therefore, the individuals who serve as the focus of case studies are not like most other people. If scientists ultimately want to explain all behavior, focusing attention on such a special group of people can make it difficult to generalize any observations to the larger population as a whole. Generalizing refers to the ability to apply the findings of a particular research project to larger segments of society. Again, case studies provide enormous amounts of information, but since the cases are so specific, the potential to apply what’s learned to the average person may be very limited.

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Tests

Many variables studied by psychologists—perhaps the majority—are not so straightforward or simple to measure. These kinds of variables are called constructs and include personality traits, emotional states, attitudes, and abilities. Psychological constructs cannot be observed directly. One reason is that they often represent tendencies to think, feel, or act in certain ways. For example, to say that a particular college student is highly extroverted does not necessarily mean that she is behaving in an extroverted way right now. Another reason psychological constructs cannot be observed directly is that they often involve internal processes, like thoughts or feelings. For these psychological constructs, we need another means for collecting data. Tests will serve this purpose.

A good test will aid researchers in assessing a particular psychological construct. What is a good test? Researchers want a test that is standardized, reliable, and valid. A standardized test is one that is administered, scored, and analyzed in the same way for each participant. This minimizes differences in test scores due to confounding factors, such as variability in the testing environment or scoring process, and assures that scores are comparable. Reliability refers to the consistency of a measure. Researchers consider three types of consistency: over time (test-retest reliability), across items (internal consistency), and across different researchers (interrater reliability). Validity is the extent to which the scores from a measure represent the variable they are intended to. When a measure has good test-retest reliability and internal consistency, researchers should be more confident that the scores represent what they are supposed to.

There are various types of tests used in psychological research. Self-report measures are those in which participants report on their own thoughts, feelings, and actions, such as the Rosenberg Self-Esteem Scale or the Big Five Personality Test. Some tests measure performance, ability, aptitude, or skill, like the Stanford-Binet Intelligence Scale or the SATs.There are also tests that measure physiological states, including electrical activity or blood flow in the brain.

Video 2. Methods of Data Collection explains various means for gathering data for quantitative and qualitative research. A closed-captioned version of this video is available here.

Studying Changes over Time

Sometimes, especially in developmental research, the researcher is interested in examining changes over time and will need to consider a research design that will capture these changes. Remember, research methods are tools that are used to collect information, while research design is the strategy or blueprint for deciding how to collect and analyze information. Research design dictates which methods are used and how. There are three types of developmental research designs: cross-sectional, longitudinal, and sequential.

Video 3. Developmental Research Designs

Cross-Sectional Design

The majority of developmental studies use cross-sectional designs because they are less time-consuming and less expensive than other developmental designs. Cross-sectional research designs are used to examine behavior in participants of different ages who are tested at the same point in time. Let’s suppose that researchers are interested in the relationship between intelligence and aging. They might have a hypothesis that intelligence declines as people get older. The researchers might choose to give a particular intelligence test to individuals who are 20 years old, individuals who are 50 years old, and individuals who are 80 years old at the same time and compare the data from each age group. This research is cross-sectional in design because the researchers plan to examine the intelligence scores of individuals of different ages within the same study at the same time; they are taking a “cross-section” of people at one point in time. Let’s say that the comparisons find that the 80-year-old adults score lower on the intelligence test than the 50-year-old adults, and the 50-year-old adults score lower on the intelligence test than the 20-year-old adults. Based on these data, the researchers might conclude that individuals become less intelligent as they get older. Would that be a valid (accurate) interpretation of the results?

Figure 5. Example of cross-sectional research design

No, that would not be a valid conclusion because the researchers did not follow individuals as they aged from 20 to 50 to 80 years old. One of the primary limitations of cross-sectional research is that the results yield information about age differences not necessarily changes over time. That is, although the study described above can show that the 80-year-olds scored lower on the intelligence test than the 50-year-olds, and the 50-year-olds scored lower than the 20-year-olds, the data used for this conclusion were collected from different individuals (or groups). It could be, for instance, that when these 20-year-olds get older, they will still score just as high on the intelligence test as they did at age 20. Similarly, maybe the 80-year-olds would have scored relatively low on the intelligence test when they were young; the researchers don’t know for certain because they did not follow the same individuals as they got older.

With each cohort being members of a different generation, it is also possible that the differences found between the groups are not due to age, per se, but due to cohort effects. Differences between these cohorts’ IQ results could be due to differences in life experiences specific to their generation, such as differences in education, economic conditions, advances in technology, or changes in health and nutrition standards, and not due to age-related changes.

Another disadvantage of cross-sectional research is that it is limited to one time of measurement. Data are collected at one point in time, and it’s possible that something could have happened in that year in history that affected all of the participants, although possibly each cohort may have been affected differently.

Longitudinal Research Design

Longitudinal research involves beginning with a group of people who may be of the same age and background (cohort) and measuring them repeatedly over a long period of time. One of the benefits of this type of research is that people can be followed through time and be compared with themselves when they were younger; therefore, changes with age over time are measured. What would be the advantages and disadvantages of longitudinal research? Problems with this type of research include being expensive, taking a long time, and subjects dropping out over time.

Longitudinal research designs are used to examine behavior in the same individuals over time. For instance, with our example of studying intelligence and aging, a researcher might conduct a longitudinal study to examine whether 20-year-olds become less intelligent with age over time. To this end, a researcher might give an intelligence test to individuals when they are 20 years old, again when they are 50 years old, and then again when they are 80 years old. This study is longitudinal in nature because the researcher plans to study the same individuals as they age. Based on these data, the pattern of intelligence and age might look different than from the cross-sectional research; it might be found that participants’ intelligence scores are higher at age 50 than at age 20 and then remain stable or decline a little by age 80. How can that be when cross-sectional research revealed declines in intelligence with age?

Figure 6. Example of a longitudinal research design

Since longitudinal research happens over a period of time (which could be short term, as in months, but is often longer, as in years), there is a risk of attrition. Attrition occurs when participants fail to complete all portions of a study. Participants may move, change their phone numbers, die, or simply become disinterested in participating over time. Researchers should account for the possibility of attrition by enrolling a larger sample into their study initially, as some participants will likely drop out over time. There is also something known as selective attrition—this means that certain groups of individuals may tend to drop out. It is often the least healthy, least educated, and lower socioeconomic participants who tend to drop out over time. That means that the remaining participants may no longer be representative of the whole population, as they are, in general, healthier, better educated, and have more money. This could be a factor in why our hypothetical research found a more optimistic picture of intelligence and aging as the years went by. What can researchers do about selective attrition? At each time of testing, they could randomly recruit more participants from the same cohort as the original members to replace those who have dropped out.

The results from longitudinal studies may also be impacted by repeated assessments. Consider how well you would do on a math test if you were given the exact same exam every day for a week. Your performance would likely improve over time, not necessarily because you developed better math abilities, but because you were continuously practicing the same math problems. This phenomenon is known as a practice effect. Practice effects occur when participants become better at a task over time because they have done it again and again (not due to natural psychological development). So our participants may have become familiar with the intelligence test each time (and with the computerized testing administration).

Another limitation of longitudinal research is that the data are limited to only one cohort. As an example, think about how comfortable the participants in the 2010 cohort of 20-year-olds are with computers. Since only one cohort is being studied, there is no way to know if findings would be different from other cohorts. In addition, changes that are found as individuals age over time could be due to age or to time of measurement effects. That is, the participants are tested at different periods in history, so the variables of age and time of measurement could be confounded (mixed up). For example, what if there is a major shift in workplace training and education between 2020 and 2040, and many of the participants experience a lot more formal education in adulthood, which positively impacts their intelligence scores in 2040? Researchers wouldn’t know if the intelligence scores increased due to growing older or due to a more educated workforce over time between measurements.

Sequential Research Design

Sequential research designs include elements of both longitudinal and cross-sectional research designs. Similar to longitudinal designs, sequential research features participants who are followed over time; similar to cross-sectional designs, sequential research includes participants of different ages. This research design is also distinct from those that have been discussed previously in that individuals of different ages are enrolled into a study at various points in time to examine age-related changes, development within the same individuals as they age, and to account for the possibility of cohort and/or time of measurement effects

Consider, once again, our example of intelligence and aging. In a study with a sequential design, a researcher might recruit three separate groups of participants (Groups A, B, and C). Group A would be recruited when they are 20 years old in 2010 and would be tested again when they are 50 and 80 years old in 2040 and 2070, respectively (similar in design to the longitudinal study described previously). Group B would be recruited when they are 20 years old in 2040 and would be tested again when they are 50 years old in 2070. Group C would be recruited when they are 20 years old in 2070, and so on.

Figure 7. Example of sequential research design

Studies with sequential designs are powerful because they allow for both longitudinal and cross-sectional comparisons—changes and/or stability with age over time can be measured and compared with differences between age and cohort groups. This research design also allows for the examination of cohort and time of measurement effects. For example, the researcher could examine the intelligence scores of 20-year-olds at different times in history and different cohorts (follow the yellow diagonal lines in figure 3). This might be examined by researchers who are interested in sociocultural and historical changes (because we know that lifespan development is multidisciplinary). One way of looking at the usefulness of the various developmental research designs was described by Schaie and Baltes (1975): cross-sectional and longitudinal designs might reveal change patterns while sequential designs might identify developmental origins for the observed change patterns.

Since they include elements of longitudinal and cross-sectional designs, sequential research has many of the same strengths and limitations as these other approaches. For example, sequential work may require less time and effort than longitudinal research (if data are collected more frequently than over the 30-year spans in our example) but more time and effort than cross-sectional research. Although practice effects may be an issue if participants are asked to complete the same tasks or assessments over time, attrition may be less problematic than what is commonly experienced in longitudinal research since participants may not have to remain involved in the study for such a long period of time.

Comparing Developmental Research Designs

When considering the best research design to use in their research, scientists think about their main research question and the best way to come up with an answer. A table of advantages and disadvantages for each of the described research designs is provided here to help you as you consider what sorts of studies would be best conducted using each of these different approaches.

Table 1. Advantages and disadvantages of different research designs

	Advantages	Disadvantages
Cross-Sectional	Examines changes between participants of different ages at the same point in time Provides information on age differences	Cannot examine change over time Limited to one time in history Cohort differences confounded with age differences
Longitudinal	Examines changes within individuals over time Provides a developmental analysis	Expensive Takes a long time Participant attrition Possibility of practice effects Limited to one cohort Time in history effects confounded with age changes
Sequential	Examines changes within individuals over time Examines changes between participants of different ages at the same point in time Can be used to examine cohort effects Can be used to examine time in history effects	May be expensive May take a long time Possibility of practice effects Some participant attrition

Glossary

archival research: method of research using past records or data sets to answer various research questions, or to search for interesting patterns or relationships

attrition: reduction in number of research participants as some drop out of the study over time

clinical or case study: observational research study focusing on one or a few people

correlational research: tests whether a relationship exists between two or more variables

cross-sectional research: compares multiple segments of a population at a single time

descriptive research: research studies that do not test specific relationships between variables; they are used to describe general or specific behaviors and attributes that are observed and measured

experimental research: tests a hypothesis to determine cause and effect relationships

generalize inferring that the results for a sample apply to the larger population

inter-rater reliability: measure of agreement among observers on how they record and classify a particular event

longitudinal research: studies in which the same group of individuals is surveyed or measured repeatedly over an extended period of time

naturalistic observation: observation of behavior in its natural setting

observer bias: when observations may be skewed to align with observer expectations

population: overall group of individuals that the researchers are interested in

sample: subset of individuals selected from the larger population

survey: list of questions to be answered by research participants—given as paper-and-pencil questionnaires, administered electronically, or conducted verbally—allowing researchers to collect data from a large number of people

Chapter 2: Psychological Research