{"id":211,"date":"2015-08-25T21:42:59","date_gmt":"2015-08-25T21:42:59","guid":{"rendered":"https:\/\/courses.candelalearning.com\/introductiontocommunication1xmaster\/?post_type=chapter&#038;p=211"},"modified":"2016-02-08T19:59:42","modified_gmt":"2016-02-08T19:59:42","slug":"communication-climate","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/chapter\/communication-climate\/","title":{"raw":"Communication Climate","rendered":"Communication Climate"},"content":{"raw":"<div class=\"textbox\">\r\n<h2><b>Interpersonal Communication Now<\/b><\/h2>\r\n<h3>\u201cSticks and Stones Can Beak my Bones But Words Can Hurt Me Too\u201d<\/h3>\r\nIn a study published in the journal <em>Science<\/em>, researchers reported that the sickening feeling we get when we are socially rejected (being ignored at a party or passed over when picking teams) is real. When researchers measured brain responses to social stress they found a pattern similar to what occurs in the brain when our body experiences physical pain. Specifically, \u201cthe area affected is the anterior cingulated cortex, a part of the brain known to be involved in the emotional response to pain\u201d (Fox). The doctor who conducted the study, Matt Lieberman, a social psychologist at the University of California, Los Angeles, said, \u201cIt makes sense for humans to be programmed this way. . .Social interaction is important to survival.\u201d\r\n\r\n<\/div>\r\nDo you feel organized, or confined, in a clean workspace? Are you more productive when the sun is shining than when it\u2019s gray and cloudy outside? Just as factors like weather and physical space impact us, communication climate influences our interpersonal interactions. <b>Communication climate<\/b> is the <i>\u201coverall feeling or emotional mood between people\u201d<\/i> (Wood 245). If you dread going to visit your family during the holidays because of tension between you and your sister, or you look forward to dinner with a particular set of friends because they make you laugh, you are responding to the communication climate\u2014the overall mood that is created because of the people involved and the type of communication they bring to the interaction. Let\u2019s look at two different types of communication climates: Confirming and Disconfirming climates.\r\n<div class=\"poem\">\r\n<h2><span id=\"Confirming_and_Disconfirming_Climates\" class=\"mw-headline\">Confirming and Disconfirming Climates<\/span><\/h2>\r\n<\/div>\r\nPositive and negative climates can be understood along three dimensions\u2014recognition, acknowledgement, and endorsement. We experience <b>Confirming Climates<\/b> when we receive <i>messages that demonstrate our value and worth from those with whom we have a relationship<\/i>. Conversely, we experience <b>Disconfirming Climates<\/b> when we receive <i>messages that suggest we are devalued and unimportant<\/i>. Obviously, most of us like to be in confirming climates because they foster emotional safety as well as personal and relational growth. However, it is likely that your relationships fall somewhere between the two extremes. Let\u2019s look at three types of messages that create confirming and disconfirming climates.\r\n<ul>\r\n\t<li><b>Recognition Messages<\/b>: Recognition <i>messages either confirm or deny another person\u2019s existence<\/i>. For example, if a friend enters your home and you smile, hug him, and say, \u201cI\u2019m so glad to see you\u201d you are confirming his existence. If you say \u201cgood morning\u201d to a colleague and she ignores you by walking out of the room without saying anything, she is creating a disconfirming climate by not recognizing you as a unique individual.<\/li>\r\n<\/ul>\r\n<ul>\r\n\t<li><b>Acknowledgement Messages<\/b>: Acknowledgement messages go beyond recognizing another\u2019s existence by <i>confirming what they say or how they feel<\/i>. Nodding our head while listening, or laughing appropriately at a funny story, are nonverbal acknowledgement messages. When a friend tells you she had a really bad day at work and you respond with, \u201cYeah, that does sound hard, do you want to go somewhere quiet and talk?\u201d, you are acknowledging and responding to her feelings. In contrast, if you were to respond to your friend\u2019s frustrations with a comment like, \u201cThat\u2019s nothing. Listen to what happened to me today,\u201d you would be ignoring her experience and presenting yours as more important.<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/892\/2015\/10\/23215526\/Climates.png\"><img class=\"size-full wp-image-440 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/892\/2015\/10\/23215526\/Climates.png\" alt=\"Diagram of triangle, titled &quot;3 Types of Messages Shaping Communication Climates.&quot; Top is labeled Recognition. Bottom left is labeled Acknowledgement. Bottom right is labeled Endorsement.\" width=\"626\" height=\"400\" \/><\/a><\/li>\r\n<\/ul>\r\n<div class=\"floatleft\"><\/div>\r\n<ul>\r\n\t<li><b>Endorsement Messages<\/b>: Endorsement messages go one step further by <i>recognizing a person\u2019s feelings as valid<\/i>. Suppose a friend comes to you upset after a fight with his girlfriend. If you respond with, \u201cYeah, I can see why you would be upset\u201d you are endorsing his right to feel upset. However, if you said, \u201cGet over it. At least you have a girlfriend\u201d you would be sending messages that deny his right to feel frustrated in that moment. While it is difficult to see people we care about in emotional pain, people are responsible for their own emotions. When we let people own their emotions and do not tell them how to feel, we are creating supportive climates that provide a safe environment for them to work though their problems.<\/li>\r\n<\/ul>\r\nNow that you understand that we must self-disclose to form interpersonal relationships, and that self-disclosure takes place in communication climates, we want to spend the rest of the chapter briefly highlighting some of the characteristics of the three primary interpersonal relationships in which we engage: Friendships, Romantic Relationships, and Family Relationships.","rendered":"<div class=\"textbox\">\n<h2><b>Interpersonal Communication Now<\/b><\/h2>\n<h3>\u201cSticks and Stones Can Beak my Bones But Words Can Hurt Me Too\u201d<\/h3>\n<p>In a study published in the journal <em>Science<\/em>, researchers reported that the sickening feeling we get when we are socially rejected (being ignored at a party or passed over when picking teams) is real. When researchers measured brain responses to social stress they found a pattern similar to what occurs in the brain when our body experiences physical pain. Specifically, \u201cthe area affected is the anterior cingulated cortex, a part of the brain known to be involved in the emotional response to pain\u201d (Fox). The doctor who conducted the study, Matt Lieberman, a social psychologist at the University of California, Los Angeles, said, \u201cIt makes sense for humans to be programmed this way. . .Social interaction is important to survival.\u201d<\/p>\n<\/div>\n<p>Do you feel organized, or confined, in a clean workspace? Are you more productive when the sun is shining than when it\u2019s gray and cloudy outside? Just as factors like weather and physical space impact us, communication climate influences our interpersonal interactions. <b>Communication climate<\/b> is the <i>\u201coverall feeling or emotional mood between people\u201d<\/i> (Wood 245). If you dread going to visit your family during the holidays because of tension between you and your sister, or you look forward to dinner with a particular set of friends because they make you laugh, you are responding to the communication climate\u2014the overall mood that is created because of the people involved and the type of communication they bring to the interaction. Let\u2019s look at two different types of communication climates: Confirming and Disconfirming climates.<\/p>\n<div class=\"poem\">\n<h2><span id=\"Confirming_and_Disconfirming_Climates\" class=\"mw-headline\">Confirming and Disconfirming Climates<\/span><\/h2>\n<\/div>\n<p>Positive and negative climates can be understood along three dimensions\u2014recognition, acknowledgement, and endorsement. We experience <b>Confirming Climates<\/b> when we receive <i>messages that demonstrate our value and worth from those with whom we have a relationship<\/i>. Conversely, we experience <b>Disconfirming Climates<\/b> when we receive <i>messages that suggest we are devalued and unimportant<\/i>. Obviously, most of us like to be in confirming climates because they foster emotional safety as well as personal and relational growth. However, it is likely that your relationships fall somewhere between the two extremes. Let\u2019s look at three types of messages that create confirming and disconfirming climates.<\/p>\n<ul>\n<li><b>Recognition Messages<\/b>: Recognition <i>messages either confirm or deny another person\u2019s existence<\/i>. For example, if a friend enters your home and you smile, hug him, and say, \u201cI\u2019m so glad to see you\u201d you are confirming his existence. If you say \u201cgood morning\u201d to a colleague and she ignores you by walking out of the room without saying anything, she is creating a disconfirming climate by not recognizing you as a unique individual.<\/li>\n<\/ul>\n<ul>\n<li><b>Acknowledgement Messages<\/b>: Acknowledgement messages go beyond recognizing another\u2019s existence by <i>confirming what they say or how they feel<\/i>. Nodding our head while listening, or laughing appropriately at a funny story, are nonverbal acknowledgement messages. When a friend tells you she had a really bad day at work and you respond with, \u201cYeah, that does sound hard, do you want to go somewhere quiet and talk?\u201d, you are acknowledging and responding to her feelings. In contrast, if you were to respond to your friend\u2019s frustrations with a comment like, \u201cThat\u2019s nothing. Listen to what happened to me today,\u201d you would be ignoring her experience and presenting yours as more important.<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/892\/2015\/10\/23215526\/Climates.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-440 aligncenter\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/892\/2015\/10\/23215526\/Climates.png\" alt=\"Diagram of triangle, titled &quot;3 Types of Messages Shaping Communication Climates.&quot; Top is labeled Recognition. Bottom left is labeled Acknowledgement. Bottom right is labeled Endorsement.\" width=\"626\" height=\"400\" \/><\/a><\/li>\n<\/ul>\n<div class=\"floatleft\"><\/div>\n<ul>\n<li><b>Endorsement Messages<\/b>: Endorsement messages go one step further by <i>recognizing a person\u2019s feelings as valid<\/i>. Suppose a friend comes to you upset after a fight with his girlfriend. If you respond with, \u201cYeah, I can see why you would be upset\u201d you are endorsing his right to feel upset. However, if you said, \u201cGet over it. At least you have a girlfriend\u201d you would be sending messages that deny his right to feel frustrated in that moment. While it is difficult to see people we care about in emotional pain, people are responsible for their own emotions. When we let people own their emotions and do not tell them how to feel, we are creating supportive climates that provide a safe environment for them to work though their problems.<\/li>\n<\/ul>\n<p>Now that you understand that we must self-disclose to form interpersonal relationships, and that self-disclosure takes place in communication climates, we want to spend the rest of the chapter briefly highlighting some of the characteristics of the three primary interpersonal relationships in which we engage: Friendships, Romantic Relationships, and Family Relationships.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-211\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Survey of Communication Study. <strong>Authored by<\/strong>: Scott T Paynton and Linda K Hahn. <strong>Provided by<\/strong>: Humboldt State University. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikibooks.org\/wiki\/Survey_of_Communication_Study\">https:\/\/en.wikibooks.org\/wiki\/Survey_of_Communication_Study<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Image of 3 Types of Messages. <strong>Authored by<\/strong>: Spaynton. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/commons.wikimedia.org\/wiki\/File:Climates.png\">https:\/\/commons.wikimedia.org\/wiki\/File:Climates.png<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":1367,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Survey of Communication Study\",\"author\":\"Scott T Paynton and Linda K Hahn\",\"organization\":\"Humboldt State University\",\"url\":\"https:\/\/en.wikibooks.org\/wiki\/Survey_of_Communication_Study\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image of 3 Types of Messages\",\"author\":\"Spaynton\",\"organization\":\"\",\"url\":\"https:\/\/commons.wikimedia.org\/wiki\/File:Climates.png\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-211","chapter","type-chapter","status-publish","hentry"],"part":206,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapters\/211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/wp\/v2\/users\/1367"}],"version-history":[{"count":4,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapters\/211\/revisions"}],"predecessor-version":[{"id":622,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapters\/211\/revisions\/622"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/parts\/206"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapters\/211\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/wp\/v2\/media?parent=211"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=211"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/wp\/v2\/contributor?post=211"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-introductiontocommunication\/wp-json\/wp\/v2\/license?post=211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}