Chapter 9 Study Plan (update)

Study Plan: Performance Measurement

Knowledge Targets

I can define the following terms as they relate to our unit:

Decentralized
Profit Center
Cost Center Investment Center
Return on Investment Operating Assets Margin
Balanced Scorecard
Turnover
Residual Income Rate of Return Operating Income
Wait Time
Value-added Throughput Time Economic Value Added
Non-value added
Delivery Cycle Time Manufacturing Cycle Time

Reasoning Targets

  • I can understand the difference between profit center, cost center and investment centers.
  • I can understand the meaning of delivery cycle time, throughput time and manufacturing cycle efficiency.
  • I can understand how to use a balanced scorecard.
  • I can analyze projects or departments using return on investment and residual income.

Skill Targets

  • I can calculate return on investment, margin and turnover for a company.
  • I can calculate residual income for a company.
  • I can compute delivery cycle time, throughput time and manufacturing cycle efficiency.
  • I can construct a balanced scorecard.