{"id":1269,"date":"2016-09-05T15:56:20","date_gmt":"2016-09-05T15:56:20","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/?post_type=chapter&p=1269"},"modified":"2016-09-05T15:58:26","modified_gmt":"2016-09-05T15:58:26","slug":"be-a-defensive-communicator","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/chapter\/be-a-defensive-communicator\/","title":{"raw":"Be a Defensive Communicator","rendered":"Be a Defensive Communicator"},"content":{"raw":"

\u00a0Now, I don't mean by that title that you should be defensive and assume everyone is out to get you. I mean that just as you think of yourself as a defensive driver and try to anticipate and avoid all the problems traffic can create for you, think of communicating in the same way. Communicating is a complicated process with lots of barriers to overcome. Successful communicators know this and go into the communication process alert, aware and work at avoiding as many barriers as possible.<\/span><\/p>\r\n

Take this fun quiz\u00a0and see how you rate as a professional communicator.<\/span><\/p>\r\n

The following short quiz consists of 4 questions and will tell you whether you are qualified to be<\/span><\/p>\r\n

a \"professional.\"<\/span><\/p>\r\n

Scroll down for each answer. The questions are NOT<\/span><\/p>\r\n

that difficult. Try not to look at the answers below<\/span><\/p>\r\n

until you have thought about it awhile.<\/span><\/p>\r\n

1. How do you put a giraffe into a refrigerator?<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

The correct answer is: Open the refrigerator, put in<\/span><\/p>\r\n

the giraffe, and close the door. This question tests<\/span><\/p>\r\n

whether you tend to do simple things in an overly<\/span><\/p>\r\n

complicated way.<\/span><\/p>\r\n

2. How do you put an elephant into a refrigerator?<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

Did you say, \"Open the refrigerator, put in the<\/span><\/p>\r\n

elephant, and close the refrigerator\"? (Wrong Answer)<\/span><\/p>\r\n

Correct Answer: Open the refrigerator, take out the<\/span><\/p>\r\n

giraffe, put in the elephant and close the door. This<\/span><\/p>\r\n

tests your ability to think through the<\/span><\/p>\r\n

repercussions of your previous actions.<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

3. The Lion King is hosting an animal conference. All<\/span><\/p>\r\n

the animals attend except one. Which animal does not<\/span><\/p>\r\n

attend?<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

Correct Answer: The Elephant. The elephant is in the<\/span><\/p>\r\n

refrigerator. You just put him in there. This tests<\/span><\/p>\r\n

your memory. OK, even if you did not answer the first<\/span><\/p>\r\n

three questions correctly, you still have one more<\/span><\/p>\r\n

chance to show your true abilities.<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

4. There is a river you must cross but it is inhabited<\/span><\/p>\r\n

by crocodiles.<\/span><\/p>\r\n

How do you manage it?<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

> ><\/span><\/p>\r\n

Correct Answer: You swim across. All the crocodiles<\/span><\/p>\r\n

are attending the Animal Meeting. This tests whether<\/span><\/p>\r\n

you learn quickly from your mistakes.<\/span><\/p>\r\n

\u00a0<\/span><\/p>\r\n

According to Anderson Consulting Worldwide, around 90% of the <\/span>professionals they tested got all questions wrong. <\/span>But many preschoolers got several correct answers. <\/span>Anderson Consulting says this conclusively disproves <\/span>the theory that most professionals have the brains of a <\/span>four year old.<\/span><\/p>","rendered":"

\u00a0Now, I don’t mean by that title that you should be defensive and assume everyone is out to get you. I mean that just as you think of yourself as a defensive driver and try to anticipate and avoid all the problems traffic can create for you, think of communicating in the same way. Communicating is a complicated process with lots of barriers to overcome. Successful communicators know this and go into the communication process alert, aware and work at avoiding as many barriers as possible.<\/span><\/p>\n

Take this fun quiz\u00a0and see how you rate as a professional communicator.<\/span><\/p>\n

The following short quiz consists of 4 questions and will tell you whether you are qualified to be<\/span><\/p>\n

a “professional.”<\/span><\/p>\n

Scroll down for each answer. The questions are NOT<\/span><\/p>\n

that difficult. Try not to look at the answers below<\/span><\/p>\n

until you have thought about it awhile.<\/span><\/p>\n

1. How do you put a giraffe into a refrigerator?<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

The correct answer is: Open the refrigerator, put in<\/span><\/p>\n

the giraffe, and close the door. This question tests<\/span><\/p>\n

whether you tend to do simple things in an overly<\/span><\/p>\n

complicated way.<\/span><\/p>\n

2. How do you put an elephant into a refrigerator?<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

Did you say, “Open the refrigerator, put in the<\/span><\/p>\n

elephant, and close the refrigerator”? (Wrong Answer)<\/span><\/p>\n

Correct Answer: Open the refrigerator, take out the<\/span><\/p>\n

giraffe, put in the elephant and close the door. This<\/span><\/p>\n

tests your ability to think through the<\/span><\/p>\n

repercussions of your previous actions.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3. The Lion King is hosting an animal conference. All<\/span><\/p>\n

the animals attend except one. Which animal does not<\/span><\/p>\n

attend?<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

Correct Answer: The Elephant. The elephant is in the<\/span><\/p>\n

refrigerator. You just put him in there. This tests<\/span><\/p>\n

your memory. OK, even if you did not answer the first<\/span><\/p>\n

three questions correctly, you still have one more<\/span><\/p>\n

chance to show your true abilities.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

4. There is a river you must cross but it is inhabited<\/span><\/p>\n

by crocodiles.<\/span><\/p>\n

How do you manage it?<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

> ><\/span><\/p>\n

Correct Answer: You swim across. All the crocodiles<\/span><\/p>\n

are attending the Animal Meeting. This tests whether<\/span><\/p>\n

you learn quickly from your mistakes.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

According to Anderson Consulting Worldwide, around 90% of the <\/span>professionals they tested got all questions wrong. <\/span>But many preschoolers got several correct answers. <\/span>Anderson Consulting says this conclusively disproves <\/span>the theory that most professionals have the brains of a <\/span>four year old.<\/span><\/p>\n","protected":false},"author":311,"menu_order":9,"template":"","meta":{"_candela_citation":"[]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-1269","chapter","type-chapter","status-publish","hentry"],"part":364,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/wp\/v2\/users\/311"}],"version-history":[{"count":2,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1269\/revisions"}],"predecessor-version":[{"id":1285,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1269\/revisions\/1285"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/parts\/364"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1269\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/wp\/v2\/media?parent=1269"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=1269"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/wp\/v2\/contributor?post=1269"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-businesscommunication\/wp-json\/wp\/v2\/license?post=1269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}