{"id":2842,"date":"2018-05-21T16:43:16","date_gmt":"2018-05-21T16:43:16","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/?post_type=chapter&#038;p=2842"},"modified":"2021-06-25T14:13:39","modified_gmt":"2021-06-25T14:13:39","slug":"exploring-mcc-technology","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/chapter\/exploring-mcc-technology\/","title":{"raw":"Exploring MCC Technology","rendered":"Exploring MCC Technology"},"content":{"raw":"<div class=\"textbox techbox\">\r\n<h3>Important MCC Technology<\/h3>\r\nAre you able to complete the following tasks related to MCC technology?\r\n<ul>\r\n \t<li>Send an email though MCC Outlook?<\/li>\r\n \t<li>Open and send attachments on Outlook?<\/li>\r\n \t<li>Use the M-drive?<\/li>\r\n \t<li>Use the S-drive?<\/li>\r\n \t<li>Properly remove a flash drive?<\/li>\r\n \t<li>Print a document using PaperCut?<\/li>\r\n \t<li>Look at the schedule of courses for next semester\u00a0or register for classes?<\/li>\r\n \t<li>Sign in to MyMCC portal?<\/li>\r\n \t<li>Check on\u00a0Financial Aid?<\/li>\r\n \t<li>Find your courses in MyMCC?<\/li>\r\n \t<li>Submit an assignment in Blackboard?<\/li>\r\n \t<li>Navigate Zoom?<\/li>\r\n \t<li>View grades in Blackboard?<\/li>\r\n \t<li>Navigate the MCC Website?<\/li>\r\n \t<li>Use the A-Z index?<\/li>\r\n \t<li>Find a professor\u2019s contact information on the Employee Directory?<\/li>\r\n<\/ul>\r\nWork on these skills throughout the semester and be prepared\u00a0to demonstrate them\u00a0in the future.The information below can help you.\r\n\r\n<\/div>\r\n<h2>Student Email<\/h2>\r\nMonroe Community College considers MCC\u2019s student email system, Outlook, (Microsoft Office365) as an official means of communication. MCC will use the system to notify students of college-related business and to share general information of importance to students. To ensure the effectiveness of the email system, the following conditions are set forth:\r\n<ul>\r\n \t<li>The College will consider students to be informed and in receipt of correspondence sent to their MCC email account.<\/li>\r\n \t<li>MCC will direct official communications to students\u2019 MCC email accounts. Students are responsible for reading their college email on a regular basis and for recognizing that certain communications are time-sensitive.<\/li>\r\n \t<li>Students who choose to have the MCC email forwarded to a personal account do so at their own risk. The College is not responsible for any difficulties that may occur in the proper or timely transmission of, or access to, MCC email forwarded to a personal email account. Any such problems will not absolve a student of their responsibilities to know and comply with the content of official email communications sent to the student\u2019s MCC email account.<\/li>\r\n \t<li>Access to and use of the MCC student email system is considered a critical service at the College. The <em>MCC Code of Conduct for Users of College Computer Systems<\/em> applies to the student email system. The College reserves the right to immediately withdraw access and use of student email when there is reason to believe that violations of the Code of Conduct have occurred. In such cases, the alleged violation will be referred to the Vice President of Student Services for further investigation and adjudication under the College\u2019s Conduct Regulation procedures.<\/li>\r\n \t<li>Students with a disability who are unable to access their email account may request support from the <em>Office for Students with Disabilities<\/em>.<\/li>\r\n \t<li>Communication via the MCC student email system is subject to the same public information, privacy, and records retention laws as other forms of communication. Redirecting of MCC email by students to outside accounts and the sharing of messages with third parties may negate the privacy protection rights afforded to the College.<\/li>\r\n<\/ul>\r\nThe <a href=\"http:\/\/www.monroecc.edu\/etsdbs\/MCCatPub.nsf\/Online%20Catalog%20by%20Title\/code-of-conduct-for-users-of-college-computer-systems?OpenDocument\">Code of Conduct for Users of College Computer Systems<\/a> contains information about use of computers at MCC.\r\n<div class=\"textbox techbox\">\r\n<h3>Explore MCC Technology:\u00a0File Storage<\/h3>\r\nDevelop a plan for organizing your paper and electronic files.\r\n\r\nFor paper files, decide how you want to keep track of class handouts, assignments you are working on, and materials you'll need to study.\r\n<ul>\r\n \t<li>What will you use for note-taking?<\/li>\r\n \t<li>How will you know what notes you need for each test?<\/li>\r\n \t<li>How will you keep materials for each class separate and organized, so you can easily access what you need when you need it?<\/li>\r\n \t<li>When will you assess how your system is working?<\/li>\r\n<\/ul>\r\nFor electronic files, consider how you will file and save your work.\r\n<ul>\r\n \t<li>Flash drives are a convenient way to save your electronic files because they are portable and can be used in many electronic devices. One downside of flash drives is that they can corrupt making the files inaccessible.<\/li>\r\n \t<li>The S-drive is a great place to store information on any MCC computer you log in to. You will find the S-drive in Files Explorer on the computer. It is labeled with your name. When you open the S-drive, you'll see the semesters you have been enrolled and for each semester the courses you are taking. The S-drive is a convenient place to store files on campus, but it is not always easy to access the S-drive from home.<\/li>\r\n \t<li>Another way students save files they are working on is by emailing themselves the documents as attachments. That way, they have access to the documents anywhere they have email access. Keep in mind that you can't automatically save to an email attachment. You need to first save the revised document to the computer and then send the document to yourself again as a new attachment.<\/li>\r\n<\/ul>\r\nConsider saving your work in multiple places to avoid last minute panic because your flash drive corrupted or you can't access the S-drive at home. So, what's your plan for organizing electronic documents? How will you be sure you have access to what you need to work on or present to class, when you need it?\r\n\r\n<\/div>\r\n<h1>\u00a0MCC Tech Guide: What Every Student Needs to Know<\/h1>\r\n<h2>Campus Wireless (Wifi)<\/h2>\r\n<img class=\"alignleft wp-image-3447\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08185935\/wifi-icon1.png\" alt=\"wifi icon\" width=\"50\" height=\"50\" \/>\r\n\r\nWant to connect to Wireless on your own device? Select <strong>MCC-Crypto<\/strong> and log in using your MCC username and password. Troubleshooting: <a href=\"http:\/\/www.monroecc.edu\/go\/wireless\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/wireless<\/a>.\r\n<h2>Navigate the MCC Website<\/h2>\r\nBookmark the MCC Website homepage at <a href=\"http:\/\/www.monroecc.edu\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu<\/a>.\r\n\r\n<img class=\"wp-image-3311 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08102041\/COS_MCCTech_Img1-300x102.png\" alt=\"\" width=\"500\" height=\"170\" \/>Refer to the <strong>Curren<\/strong><strong>t Students<\/strong> tab for pages students use frequently or see the\u00a0<strong>A-Z tab<\/strong> for a full alphabetical list.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<img class=\"alignright wp-image-3317\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08103109\/COS_MCCTech_Img2-300x81.png\" alt=\"\" width=\"500\" height=\"135\" \/>Look for <strong>quick links<\/strong> to key information at the foot of the homepage. You\u2019ll see similar quick links at the foot of each page in myMCC.\r\n\r\n&nbsp;\r\n\r\n<strong>Class Schedule:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/classes\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.monroecc.edu\/classes\/<\/a>. Click on <strong>Master Schedule<\/strong> for details.\r\n<strong>College Directory:<\/strong> <a href=\"http:\/\/bit.ly\/mccdirectory\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccdirectory<\/a>\r\n<strong>MCC FAQ\u2019s:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/ask\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/ask<\/a>\r\n<h2>Log in to myMCC<\/h2>\r\nGo to <a href=\"http:\/\/my.monroecc.edu\" target=\"_blank\" rel=\"noopener\">my.monroecc.edu<\/a> to log in with your MCC email and password.\r\n<em>Not working? Try <a href=\"https:\/\/mcc.open.suny.edu\" target=\"_blank\" rel=\"noopener\">https:\/\/mcc.open.suny.edu<\/a> or see this link: <a href=\"http:\/\/bit.ly\/mccloginhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccloginhelp<\/a><\/em>\r\n\r\n<strong>Recommended browsers:<\/strong> Chrome, Firefox. More on browsers: <a href=\"http:\/\/bit.ly\/mymccbrowser\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mymccbrowser<\/a>\r\n<img class=\"wp-image-3330 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08103941\/COS_MCCTech_Img3-300x102.png\" alt=\"\" width=\"500\" height=\"170\" \/>\r\n\r\n&nbsp;\r\n\r\nOnce logged in, use the Students tab and lower sub-tabs to find important information.\r\n<h2><\/h2>\r\n<h2>Use MCC Email<\/h2>\r\n<img class=\"alignright wp-image-3457\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08191135\/student-email-300x31.png\" alt=\"Image of student email icon in blackboard\" width=\"500\" height=\"52\" \/>Outlook email is MCC\u2019s official mode of communication.\r\nCheck often by:\r\n<ul>\r\n \t<li>Clicking on Student Email in myMCC<\/li>\r\n \t<li>Using MCC Student Email (Video, 1 min): <a href=\"http:\/\/bit.ly\/mccstudentemail\">http:\/\/bit.ly\/mccstudentemail<\/a><\/li>\r\n \t<li>Setting up Outlook on your personal computer: <a href=\"http:\/\/bit.ly\/mccoutlookhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccoutlookhelp<\/a><\/li>\r\n \t<li>Syncing email to your mobile device:\u00a0<a href=\"http:\/\/bit.ly\/mccmobilemail\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmobilemail<\/a><\/li>\r\n<\/ul>\r\n<strong>Passwords expire every 180 days!<\/strong> To reset your password: <a href=\"https:\/\/account.monroecc.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/account.monroecc.edu\/<\/a>.\r\n\r\nOrganize your email (Video, 4 min): <a href=\"http:\/\/bit.ly\/outlookorganize\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/outlookorganize<\/a>\r\nSet up your calendar (Video, 3 min): <a href=\"http:\/\/bit.ly\/outlookcalendar\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/outlookcalendar<\/a>\r\n<h2>My Courses in myMCC<\/h2>\r\n<img class=\"alignright wp-image-3465 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08191907\/mycourses-300x196.png\" alt=\"\" width=\"300\" height=\"196\" \/>Many professors require you to use My Courses (also called Blackboard) to access class content, assignments, tests, grades, and instructor email.\r\n\r\nFind your courses in the myMCC <strong>Students<\/strong> tab under the <strong>My Courses<\/strong> sub-tab starting 7 days before classes begin.\r\n\r\nSubmit work (video, 1 min) <a href=\"http:\/\/bit.ly\/mccsubmitwork\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccsubmitwork<\/a>\r\nView grades (video, 1 min): <a href=\"http:\/\/bit.ly\/mccfindbbgrades\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccfindbbgrades<\/a>\r\n\r\n<img class=\"alignright wp-image-3344\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08105524\/COS_MCCTech_Img6-1-234x300.png\" alt=\"\" width=\"150\" height=\"193\" \/>Some professors use the <strong>M-drive<\/strong> instead of Blackboard. To\u00a0get to the M-drive:\r\n<ul>\r\n \t<li>From campus computers: This PC &gt; M-drive &gt; Courses, search by course<\/li>\r\n \t<li>Off campus: <a href=\"http:\/\/bit.ly\/mccmdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmdrive<\/a><\/li>\r\n \t<li>By mapping it to your computer: <a href=\"http:\/\/bit.ly\/mccmapmdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmapmdrive<\/a><\/li>\r\n<\/ul>\r\n<h2><\/h2>\r\n<h2>My Account and Starfish<\/h2>\r\n<img class=\"alignright wp-image-3348\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110056\/COS_MCCTech_Img7-300x130.png\" alt=\"\" width=\"500\" height=\"217\" \/>\r\n<strong>Register for Classes<\/strong> and find information about <strong>Financial Aid<\/strong> in the <strong>myMCC Students<\/strong> tab under the <strong>My Account<\/strong> sub-tab.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<img class=\"alignright wp-image-3349\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110154\/COS_MCCTech_Img8-300x128.png\" alt=\"\" width=\"500\" height=\"214\" \/><strong>Starfish<\/strong> is MCC\u2019s student early alert system.\r\n<strong>Make an appointment<\/strong> with an advisor using Starfish.\r\nUse the <strong>Student Home<\/strong> or <strong>Starfish<\/strong> sub-tabs for more information.\r\n<h2>Create and Organize Files<\/h2>\r\nSubmit assignments in Blackboard as Word, PDF, or PPT files. If using other programs, convert files before submitting. Convert Google Docs to PDF (video, 1.5 min.): <a href=\"http:\/\/bit.ly\/convertdocs\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/convertdocs<\/a>\r\n\r\n<img class=\"wp-image-3352 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110522\/COS_MCCTech_ImgOffice365-300x78.png\" alt=\"\" width=\"193\" height=\"50\" \/>\r\n\r\n&nbsp;\r\n\r\nMCC students can install up to 5 instances of Microsoft Office 365: <a href=\"http:\/\/www.monroecc.edu\/go\/office365\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/office365<\/a>\r\n\r\n<strong>Know where to save your work and have a backup plan!<\/strong>\r\nSaving and sharing documents in Word 2016 (video, 4 min.): <a href=\"http:\/\/bit.ly\/wordsaving\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/wordsaving<\/a>\r\nBasic File Management for Windows (video, 5 min.): \u00a0<a href=\"http:\/\/bit.ly\/storingfiles\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/storingfiles<\/a>\r\n\r\n<strong>S-drive:<\/strong> Save documents on the S-drive to use from any computer on campus. You\u2019ll see folders for each of your courses and for \u201cMy Documents.\u201d \u201cMy Documents\u201d will be backed up as long as your student account is active, so you should move course folders to \u201cMy Documents\u201d after each semester. Map your S-drive to a personal computer: <a href=\"http:\/\/bit.ly\/mccsdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccsdrive<\/a>\r\n\r\n<strong>Flash Drives:<\/strong> If you save your work on a flash drive, eject it properly and keep it in a safe place.\r\nProperly eject a flash drive - Windows 10 (video, 30 seconds) - <a href=\"http:\/\/bit.ly\/mccflashpc\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccflashpc<\/a>\r\nProperly eject a flash drive - MAC (video, 1 minute) - <a href=\"http:\/\/bit.ly\/mccflashmac\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccflashmac<\/a>\r\n<h2>Print Documents Using Papercut<\/h2>\r\n<img class=\"wp-image-3354 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110733\/COS_MCCTech_Img9-300x142.png\" alt=\"\" width=\"200\" height=\"95\" \/>\r\n\r\nYou receive $15 print credit per semester. Print from any campus computer by logging on to <strong>PaperCut<\/strong> with your MCC network account and password to release your print jobs. Instructions (including printing from laptops and printing in color): <a href=\"http:\/\/libguides.monroecc.edu\/printing\" target=\"_blank\" rel=\"noopener\">http:\/\/libguides.monroecc.edu\/printing<\/a>\r\n<h2>More Ways to Access Your Content<\/h2>\r\nAccess alternative files for all documents in your My Courses area. For example, you can download an audio (mp3) version of a text document so you can listen to it on the go. It\u2019s easy to do. Simply log into any course in My Courses and look for the download icon. Just choose the version that is best for your needs!\r\n\r\nWatch a 1min video:\u00a0<a href=\"http:\/\/bit.ly\/studentallyformats\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/studentallyformats\u00a0<\/a>\r\n\r\n<img class=\"wp-image-3357 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110908\/COS_MCCTech_Img10-150x150.png\" alt=\"\" width=\"50\" height=\"50\" \/>\r\n\r\nMCC Mobile App: <a href=\"http:\/\/bit.ly\/monroeccapp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/monroeccapp<\/a>\r\nBlackboard Mobile App: <a href=\"http:\/\/bit.ly\/bbappinfo\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/bbappinfo<\/a>\r\nFor school, select: SUNY-Monroe Community College-Blackboard Learn\r\n\r\nCircleIn: Instructions <a href=\"http:\/\/bit.ly\/circleinmcc\">http:\/\/bit.ly\/circleinmcc<\/a> Access: <a href=\"https:\/\/app.circleinapp.com\/\">https:\/\/app.circleinapp.com\/<\/a>\r\n<h2>Build Your Computer Literacy Skills<\/h2>\r\nIf you are new to using a computer and its applications, there are many resources that can help\u00a0you get your computer skills up to speed!\r\n<ul>\r\n \t<li>\u00a0Assess Your Skills: <a href=\"https:\/\/www.digitalliteracyassessment.org\/\">https:\/\/www.digitalliteracyassessment.org\/<\/a><\/li>\r\n \t<li>GCF Global Tutorials: <a href=\"https:\/\/edu.gcfglobal.org\/en\/subjects\/tech\/\">https:\/\/edu.gcfglobal.org\/en\/subjects\/tech\/<\/a><\/li>\r\n \t<li>Microsoft Digital Literacy: <a href=\"https:\/\/www.microsoft.com\/en-us\/digital-literacy\">https:\/\/www.microsoft.com\/en-us\/digital-literacy<\/a><\/li>\r\n<\/ul>\r\nTake an MCC course on Computer Literacy! <a href=\"http:\/\/bit.ly\/crc101complit\">http:\/\/bit.ly\/crc101complit<\/a>\r\n<h2>Using Zoom<\/h2>\r\nMCC has a college-wide license to Zoom. Zoom is a web conferencing platform.\u00a0 To activate your account, go to our Zoom website at <a href=\"https:\/\/monroecommunity.zoom.us\/\">https:\/\/monroecommunity.zoom.us\/<\/a> and login with MCC email and password.\r\n\r\nVisit <a href=\"https:\/\/docs.google.com\/document\/d\/1vQX4j3pydhpoWBD1UwHk6_2GPYU5T4UHSFtKMBW07WY\/edit?usp=sharing\">Best Practices for Using Zoom<\/a> for tutorials and instructions. Some classes may require that your MCC Zoom account is set up.\r\n<h2>Questions?<\/h2>\r\n<strong>Questions about MCC accounts and systems (including passwords)?<\/strong>\r\n\r\nCheck the <strong>Technology Help<\/strong> sub-tab in the myMCC <strong>Students<\/strong> tab or contact:\r\n<img class=\"alignleft wp-image-3359\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111129\/COS_MCCTech_Img11.png\" alt=\"\" width=\"60\" height=\"75\" \/><strong>STUDENT TECH HELP DESK:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/go\/studenttechhelp\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/studenttechhelp<\/a>\r\n\r\nEmail: <a href=\"mailto:technologyhelp@student.monroecc.edu\">technologyhelp@student.monroecc.edu <\/a>Call: 292-TECH (292-8324) Option1\r\n\r\n<strong>Questions about My Courses (submitting work, Blackboard app, finding grades, etc.)?<\/strong>\r\n\r\nCheck the Open SUNY Knowledge Base <a href=\"http:\/\/bit.ly\/bbsunyhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/bbsunyhelp<\/a> or contact:\r\n<strong><img class=\"alignleft wp-image-3361\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111529\/COS_MCCTech_Img12-300x167.png\" alt=\"\" width=\"134\" height=\"75\" \/>Open SUNY Help Desk:<\/strong> <a href=\"https:\/\/navigator.suny.edu\/content\/current-students\" target=\"_blank\" rel=\"noopener\">https:\/\/navigator.suny.edu\/content\/current-students<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:OpenSUNYHelp@suny.edu\" target=\"_blank\" rel=\"noopener\">OpenSUNYHelp@suny.edu <\/a><strong>Call:<\/strong> 1-844-OPENSUNY (1-844-673-6786)\r\n<strong>Hours:<\/strong> M-Th 8am-9pm, F 8am-5pm, Sa 10am-5pm, Su 1pm-9pm (EST)\r\n\r\n<strong>Thinking of taking an online course?<\/strong>\r\n<img class=\"alignleft wp-image-3362\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111704\/COS_MCCTech_Img13-300x200.png\" alt=\"\" width=\"113\" height=\"75\" \/>\r\n\r\n<strong>Online Learning Orientation:<\/strong> In the myMCC Students tab under the Technology Help sub-tab. Click on Get Started.\u00a0<a href=\"http:\/\/bit.ly\/olorientation\">http:\/\/bit.ly\/olorientation<\/a>\r\n<strong>Virtual Campus:<\/strong> <a href=\"https:\/\/www.monroecc.edu\/depts\/distlearn\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.monroecc.edu\/depts\/distlearn\/<\/a>","rendered":"<div class=\"textbox techbox\">\n<h3>Important MCC Technology<\/h3>\n<p>Are you able to complete the following tasks related to MCC technology?<\/p>\n<ul>\n<li>Send an email though MCC Outlook?<\/li>\n<li>Open and send attachments on Outlook?<\/li>\n<li>Use the M-drive?<\/li>\n<li>Use the S-drive?<\/li>\n<li>Properly remove a flash drive?<\/li>\n<li>Print a document using PaperCut?<\/li>\n<li>Look at the schedule of courses for next semester\u00a0or register for classes?<\/li>\n<li>Sign in to MyMCC portal?<\/li>\n<li>Check on\u00a0Financial Aid?<\/li>\n<li>Find your courses in MyMCC?<\/li>\n<li>Submit an assignment in Blackboard?<\/li>\n<li>Navigate Zoom?<\/li>\n<li>View grades in Blackboard?<\/li>\n<li>Navigate the MCC Website?<\/li>\n<li>Use the A-Z index?<\/li>\n<li>Find a professor\u2019s contact information on the Employee Directory?<\/li>\n<\/ul>\n<p>Work on these skills throughout the semester and be prepared\u00a0to demonstrate them\u00a0in the future.The information below can help you.<\/p>\n<\/div>\n<h2>Student Email<\/h2>\n<p>Monroe Community College considers MCC\u2019s student email system, Outlook, (Microsoft Office365) as an official means of communication. MCC will use the system to notify students of college-related business and to share general information of importance to students. To ensure the effectiveness of the email system, the following conditions are set forth:<\/p>\n<ul>\n<li>The College will consider students to be informed and in receipt of correspondence sent to their MCC email account.<\/li>\n<li>MCC will direct official communications to students\u2019 MCC email accounts. Students are responsible for reading their college email on a regular basis and for recognizing that certain communications are time-sensitive.<\/li>\n<li>Students who choose to have the MCC email forwarded to a personal account do so at their own risk. The College is not responsible for any difficulties that may occur in the proper or timely transmission of, or access to, MCC email forwarded to a personal email account. Any such problems will not absolve a student of their responsibilities to know and comply with the content of official email communications sent to the student\u2019s MCC email account.<\/li>\n<li>Access to and use of the MCC student email system is considered a critical service at the College. The <em>MCC Code of Conduct for Users of College Computer Systems<\/em> applies to the student email system. The College reserves the right to immediately withdraw access and use of student email when there is reason to believe that violations of the Code of Conduct have occurred. In such cases, the alleged violation will be referred to the Vice President of Student Services for further investigation and adjudication under the College\u2019s Conduct Regulation procedures.<\/li>\n<li>Students with a disability who are unable to access their email account may request support from the <em>Office for Students with Disabilities<\/em>.<\/li>\n<li>Communication via the MCC student email system is subject to the same public information, privacy, and records retention laws as other forms of communication. Redirecting of MCC email by students to outside accounts and the sharing of messages with third parties may negate the privacy protection rights afforded to the College.<\/li>\n<\/ul>\n<p>The <a href=\"http:\/\/www.monroecc.edu\/etsdbs\/MCCatPub.nsf\/Online%20Catalog%20by%20Title\/code-of-conduct-for-users-of-college-computer-systems?OpenDocument\">Code of Conduct for Users of College Computer Systems<\/a> contains information about use of computers at MCC.<\/p>\n<div class=\"textbox techbox\">\n<h3>Explore MCC Technology:\u00a0File Storage<\/h3>\n<p>Develop a plan for organizing your paper and electronic files.<\/p>\n<p>For paper files, decide how you want to keep track of class handouts, assignments you are working on, and materials you&#8217;ll need to study.<\/p>\n<ul>\n<li>What will you use for note-taking?<\/li>\n<li>How will you know what notes you need for each test?<\/li>\n<li>How will you keep materials for each class separate and organized, so you can easily access what you need when you need it?<\/li>\n<li>When will you assess how your system is working?<\/li>\n<\/ul>\n<p>For electronic files, consider how you will file and save your work.<\/p>\n<ul>\n<li>Flash drives are a convenient way to save your electronic files because they are portable and can be used in many electronic devices. One downside of flash drives is that they can corrupt making the files inaccessible.<\/li>\n<li>The S-drive is a great place to store information on any MCC computer you log in to. You will find the S-drive in Files Explorer on the computer. It is labeled with your name. When you open the S-drive, you&#8217;ll see the semesters you have been enrolled and for each semester the courses you are taking. The S-drive is a convenient place to store files on campus, but it is not always easy to access the S-drive from home.<\/li>\n<li>Another way students save files they are working on is by emailing themselves the documents as attachments. That way, they have access to the documents anywhere they have email access. Keep in mind that you can&#8217;t automatically save to an email attachment. You need to first save the revised document to the computer and then send the document to yourself again as a new attachment.<\/li>\n<\/ul>\n<p>Consider saving your work in multiple places to avoid last minute panic because your flash drive corrupted or you can&#8217;t access the S-drive at home. So, what&#8217;s your plan for organizing electronic documents? How will you be sure you have access to what you need to work on or present to class, when you need it?<\/p>\n<\/div>\n<h1>\u00a0MCC Tech Guide: What Every Student Needs to Know<\/h1>\n<h2>Campus Wireless (Wifi)<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3447\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08185935\/wifi-icon1.png\" alt=\"wifi icon\" width=\"50\" height=\"50\" \/><\/p>\n<p>Want to connect to Wireless on your own device? Select <strong>MCC-Crypto<\/strong> and log in using your MCC username and password. Troubleshooting: <a href=\"http:\/\/www.monroecc.edu\/go\/wireless\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/wireless<\/a>.<\/p>\n<h2>Navigate the MCC Website<\/h2>\n<p>Bookmark the MCC Website homepage at <a href=\"http:\/\/www.monroecc.edu\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3311 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08102041\/COS_MCCTech_Img1-300x102.png\" alt=\"\" width=\"500\" height=\"170\" \/>Refer to the <strong>Curren<\/strong><strong>t Students<\/strong> tab for pages students use frequently or see the\u00a0<strong>A-Z tab<\/strong> for a full alphabetical list.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3317\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08103109\/COS_MCCTech_Img2-300x81.png\" alt=\"\" width=\"500\" height=\"135\" \/>Look for <strong>quick links<\/strong> to key information at the foot of the homepage. You\u2019ll see similar quick links at the foot of each page in myMCC.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Class Schedule:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/classes\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.monroecc.edu\/classes\/<\/a>. Click on <strong>Master Schedule<\/strong> for details.<br \/>\n<strong>College Directory:<\/strong> <a href=\"http:\/\/bit.ly\/mccdirectory\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccdirectory<\/a><br \/>\n<strong>MCC FAQ\u2019s:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/ask\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/ask<\/a><\/p>\n<h2>Log in to myMCC<\/h2>\n<p>Go to <a href=\"http:\/\/my.monroecc.edu\" target=\"_blank\" rel=\"noopener\">my.monroecc.edu<\/a> to log in with your MCC email and password.<br \/>\n<em>Not working? Try <a href=\"https:\/\/mcc.open.suny.edu\" target=\"_blank\" rel=\"noopener\">https:\/\/mcc.open.suny.edu<\/a> or see this link: <a href=\"http:\/\/bit.ly\/mccloginhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccloginhelp<\/a><\/em><\/p>\n<p><strong>Recommended browsers:<\/strong> Chrome, Firefox. More on browsers: <a href=\"http:\/\/bit.ly\/mymccbrowser\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mymccbrowser<\/a><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3330 alignright\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08103941\/COS_MCCTech_Img3-300x102.png\" alt=\"\" width=\"500\" height=\"170\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Once logged in, use the Students tab and lower sub-tabs to find important information.<\/p>\n<h2><\/h2>\n<h2>Use MCC Email<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3457\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08191135\/student-email-300x31.png\" alt=\"Image of student email icon in blackboard\" width=\"500\" height=\"52\" \/>Outlook email is MCC\u2019s official mode of communication.<br \/>\nCheck often by:<\/p>\n<ul>\n<li>Clicking on Student Email in myMCC<\/li>\n<li>Using MCC Student Email (Video, 1 min): <a href=\"http:\/\/bit.ly\/mccstudentemail\">http:\/\/bit.ly\/mccstudentemail<\/a><\/li>\n<li>Setting up Outlook on your personal computer: <a href=\"http:\/\/bit.ly\/mccoutlookhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccoutlookhelp<\/a><\/li>\n<li>Syncing email to your mobile device:\u00a0<a href=\"http:\/\/bit.ly\/mccmobilemail\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmobilemail<\/a><\/li>\n<\/ul>\n<p><strong>Passwords expire every 180 days!<\/strong> To reset your password: <a href=\"https:\/\/account.monroecc.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/account.monroecc.edu\/<\/a>.<\/p>\n<p>Organize your email (Video, 4 min): <a href=\"http:\/\/bit.ly\/outlookorganize\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/outlookorganize<\/a><br \/>\nSet up your calendar (Video, 3 min): <a href=\"http:\/\/bit.ly\/outlookcalendar\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/outlookcalendar<\/a><\/p>\n<h2>My Courses in myMCC<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3465 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08191907\/mycourses-300x196.png\" alt=\"\" width=\"300\" height=\"196\" \/>Many professors require you to use My Courses (also called Blackboard) to access class content, assignments, tests, grades, and instructor email.<\/p>\n<p>Find your courses in the myMCC <strong>Students<\/strong> tab under the <strong>My Courses<\/strong> sub-tab starting 7 days before classes begin.<\/p>\n<p>Submit work (video, 1 min) <a href=\"http:\/\/bit.ly\/mccsubmitwork\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccsubmitwork<\/a><br \/>\nView grades (video, 1 min): <a href=\"http:\/\/bit.ly\/mccfindbbgrades\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccfindbbgrades<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3344\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08105524\/COS_MCCTech_Img6-1-234x300.png\" alt=\"\" width=\"150\" height=\"193\" \/>Some professors use the <strong>M-drive<\/strong> instead of Blackboard. To\u00a0get to the M-drive:<\/p>\n<ul>\n<li>From campus computers: This PC &gt; M-drive &gt; Courses, search by course<\/li>\n<li>Off campus: <a href=\"http:\/\/bit.ly\/mccmdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmdrive<\/a><\/li>\n<li>By mapping it to your computer: <a href=\"http:\/\/bit.ly\/mccmapmdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccmapmdrive<\/a><\/li>\n<\/ul>\n<h2><\/h2>\n<h2>My Account and Starfish<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3348\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110056\/COS_MCCTech_Img7-300x130.png\" alt=\"\" width=\"500\" height=\"217\" \/><br \/>\n<strong>Register for Classes<\/strong> and find information about <strong>Financial Aid<\/strong> in the <strong>myMCC Students<\/strong> tab under the <strong>My Account<\/strong> sub-tab.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3349\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110154\/COS_MCCTech_Img8-300x128.png\" alt=\"\" width=\"500\" height=\"214\" \/><strong>Starfish<\/strong> is MCC\u2019s student early alert system.<br \/>\n<strong>Make an appointment<\/strong> with an advisor using Starfish.<br \/>\nUse the <strong>Student Home<\/strong> or <strong>Starfish<\/strong> sub-tabs for more information.<\/p>\n<h2>Create and Organize Files<\/h2>\n<p>Submit assignments in Blackboard as Word, PDF, or PPT files. If using other programs, convert files before submitting. Convert Google Docs to PDF (video, 1.5 min.): <a href=\"http:\/\/bit.ly\/convertdocs\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/convertdocs<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3352 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110522\/COS_MCCTech_ImgOffice365-300x78.png\" alt=\"\" width=\"193\" height=\"50\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>MCC students can install up to 5 instances of Microsoft Office 365: <a href=\"http:\/\/www.monroecc.edu\/go\/office365\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/office365<\/a><\/p>\n<p><strong>Know where to save your work and have a backup plan!<\/strong><br \/>\nSaving and sharing documents in Word 2016 (video, 4 min.): <a href=\"http:\/\/bit.ly\/wordsaving\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/wordsaving<\/a><br \/>\nBasic File Management for Windows (video, 5 min.): \u00a0<a href=\"http:\/\/bit.ly\/storingfiles\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/storingfiles<\/a><\/p>\n<p><strong>S-drive:<\/strong> Save documents on the S-drive to use from any computer on campus. You\u2019ll see folders for each of your courses and for \u201cMy Documents.\u201d \u201cMy Documents\u201d will be backed up as long as your student account is active, so you should move course folders to \u201cMy Documents\u201d after each semester. Map your S-drive to a personal computer: <a href=\"http:\/\/bit.ly\/mccsdrive\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccsdrive<\/a><\/p>\n<p><strong>Flash Drives:<\/strong> If you save your work on a flash drive, eject it properly and keep it in a safe place.<br \/>\nProperly eject a flash drive &#8211; Windows 10 (video, 30 seconds) &#8211; <a href=\"http:\/\/bit.ly\/mccflashpc\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccflashpc<\/a><br \/>\nProperly eject a flash drive &#8211; MAC (video, 1 minute) &#8211; <a href=\"http:\/\/bit.ly\/mccflashmac\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/mccflashmac<\/a><\/p>\n<h2>Print Documents Using Papercut<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3354 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110733\/COS_MCCTech_Img9-300x142.png\" alt=\"\" width=\"200\" height=\"95\" \/><\/p>\n<p>You receive $15 print credit per semester. Print from any campus computer by logging on to <strong>PaperCut<\/strong> with your MCC network account and password to release your print jobs. Instructions (including printing from laptops and printing in color): <a href=\"http:\/\/libguides.monroecc.edu\/printing\" target=\"_blank\" rel=\"noopener\">http:\/\/libguides.monroecc.edu\/printing<\/a><\/p>\n<h2>More Ways to Access Your Content<\/h2>\n<p>Access alternative files for all documents in your My Courses area. For example, you can download an audio (mp3) version of a text document so you can listen to it on the go. It\u2019s easy to do. Simply log into any course in My Courses and look for the download icon. Just choose the version that is best for your needs!<\/p>\n<p>Watch a 1min video:\u00a0<a href=\"http:\/\/bit.ly\/studentallyformats\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/studentallyformats\u00a0<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3357 alignleft\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08110908\/COS_MCCTech_Img10-150x150.png\" alt=\"\" width=\"50\" height=\"50\" \/><\/p>\n<p>MCC Mobile App: <a href=\"http:\/\/bit.ly\/monroeccapp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/monroeccapp<\/a><br \/>\nBlackboard Mobile App: <a href=\"http:\/\/bit.ly\/bbappinfo\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/bbappinfo<\/a><br \/>\nFor school, select: SUNY-Monroe Community College-Blackboard Learn<\/p>\n<p>CircleIn: Instructions <a href=\"http:\/\/bit.ly\/circleinmcc\">http:\/\/bit.ly\/circleinmcc<\/a> Access: <a href=\"https:\/\/app.circleinapp.com\/\">https:\/\/app.circleinapp.com\/<\/a><\/p>\n<h2>Build Your Computer Literacy Skills<\/h2>\n<p>If you are new to using a computer and its applications, there are many resources that can help\u00a0you get your computer skills up to speed!<\/p>\n<ul>\n<li>\u00a0Assess Your Skills: <a href=\"https:\/\/www.digitalliteracyassessment.org\/\">https:\/\/www.digitalliteracyassessment.org\/<\/a><\/li>\n<li>GCF Global Tutorials: <a href=\"https:\/\/edu.gcfglobal.org\/en\/subjects\/tech\/\">https:\/\/edu.gcfglobal.org\/en\/subjects\/tech\/<\/a><\/li>\n<li>Microsoft Digital Literacy: <a href=\"https:\/\/www.microsoft.com\/en-us\/digital-literacy\">https:\/\/www.microsoft.com\/en-us\/digital-literacy<\/a><\/li>\n<\/ul>\n<p>Take an MCC course on Computer Literacy! <a href=\"http:\/\/bit.ly\/crc101complit\">http:\/\/bit.ly\/crc101complit<\/a><\/p>\n<h2>Using Zoom<\/h2>\n<p>MCC has a college-wide license to Zoom. Zoom is a web conferencing platform.\u00a0 To activate your account, go to our Zoom website at <a href=\"https:\/\/monroecommunity.zoom.us\/\">https:\/\/monroecommunity.zoom.us\/<\/a> and login with MCC email and password.<\/p>\n<p>Visit <a href=\"https:\/\/docs.google.com\/document\/d\/1vQX4j3pydhpoWBD1UwHk6_2GPYU5T4UHSFtKMBW07WY\/edit?usp=sharing\">Best Practices for Using Zoom<\/a> for tutorials and instructions. Some classes may require that your MCC Zoom account is set up.<\/p>\n<h2>Questions?<\/h2>\n<p><strong>Questions about MCC accounts and systems (including passwords)?<\/strong><\/p>\n<p>Check the <strong>Technology Help<\/strong> sub-tab in the myMCC <strong>Students<\/strong> tab or contact:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3359\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111129\/COS_MCCTech_Img11.png\" alt=\"\" width=\"60\" height=\"75\" \/><strong>STUDENT TECH HELP DESK:<\/strong> <a href=\"http:\/\/www.monroecc.edu\/go\/studenttechhelp\" target=\"_blank\" rel=\"noopener\">www.monroecc.edu\/go\/studenttechhelp<\/a><\/p>\n<p>Email: <a href=\"mailto:technologyhelp@student.monroecc.edu\">technologyhelp@student.monroecc.edu <\/a>Call: 292-TECH (292-8324) Option1<\/p>\n<p><strong>Questions about My Courses (submitting work, Blackboard app, finding grades, etc.)?<\/strong><\/p>\n<p>Check the Open SUNY Knowledge Base <a href=\"http:\/\/bit.ly\/bbsunyhelp\" target=\"_blank\" rel=\"noopener\">http:\/\/bit.ly\/bbsunyhelp<\/a> or contact:<br \/>\n<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3361\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111529\/COS_MCCTech_Img12-300x167.png\" alt=\"\" width=\"134\" height=\"75\" \/>Open SUNY Help Desk:<\/strong> <a href=\"https:\/\/navigator.suny.edu\/content\/current-students\" target=\"_blank\" rel=\"noopener\">https:\/\/navigator.suny.edu\/content\/current-students<\/a><br \/>\n<strong>Email:<\/strong> <a href=\"mailto:OpenSUNYHelp@suny.edu\" target=\"_blank\" rel=\"noopener\">OpenSUNYHelp@suny.edu <\/a><strong>Call:<\/strong> 1-844-OPENSUNY (1-844-673-6786)<br \/>\n<strong>Hours:<\/strong> M-Th 8am-9pm, F 8am-5pm, Sa 10am-5pm, Su 1pm-9pm (EST)<\/p>\n<p><strong>Thinking of taking an online course?<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3362\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2932\/2018\/05\/08111704\/COS_MCCTech_Img13-300x200.png\" alt=\"\" width=\"113\" height=\"75\" \/><\/p>\n<p><strong>Online Learning Orientation:<\/strong> In the myMCC Students tab under the Technology Help sub-tab. Click on Get Started.\u00a0<a href=\"http:\/\/bit.ly\/olorientation\">http:\/\/bit.ly\/olorientation<\/a><br \/>\n<strong>Virtual Campus:<\/strong> <a href=\"https:\/\/www.monroecc.edu\/depts\/distlearn\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.monroecc.edu\/depts\/distlearn\/<\/a><\/p>\n","protected":false},"author":13825,"menu_order":5,"template":"","meta":{"_candela_citation":"[]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-2842","chapter","type-chapter","status-publish","hentry"],"part":27,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapters\/2842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/wp\/v2\/users\/13825"}],"version-history":[{"count":144,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapters\/2842\/revisions"}],"predecessor-version":[{"id":3832,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapters\/2842\/revisions\/3832"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/parts\/27"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapters\/2842\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/wp\/v2\/media?parent=2842"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/pressbooks\/v2\/chapter-type?post=2842"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/wp\/v2\/contributor?post=2842"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-cos2master\/wp-json\/wp\/v2\/license?post=2842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}