Module 1: Introduction to Management<\/h2>\r\nDescribe the primary functions of management and the roles of managers.<\/h3>\r\n\r\n \t- Describe what management is.<\/li>\r\n \t
- Explain the primary functions of management.<\/li>\r\n \t
- Describe the primary types of managers and the roles they play.<\/li>\r\n \t
- Explain the advantages that arise from managing people well.<\/li>\r\n<\/ul>\r\n
Module 2: History of Management<\/h2>\r\nDescribe the work of major contributors to the field of management.<\/h3>\r\n\r\n \t- Describe the contributions of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry Gantt to the field of scientific management.<\/li>\r\n \t
- Describe the contributions of Max Weber and Henri Fayol to the field of bureaucratic management.<\/li>\r\n \t
- Describe the contributions of Mary Parker Follett and Elton Mayo (Hawthorne studies) to the field of humanistic management.<\/li>\r\n \t
- Describe current developments in management practices.<\/li>\r\n<\/ul>\r\n
Module 3: Planning and Mission<\/h2>\r\nExplain how managers align the planning process with company mission, vision, and values.<\/h3>\r\n\r\n \t- Distinguish between mission, vision, and values.<\/li>\r\n \t
- Explain the pros and cons of planning.<\/li>\r\n \t
- Explain the stages of the planning cycle.<\/li>\r\n \t
- List and describe the types of plans and common planning tools.<\/li>\r\n<\/ul>\r\n
Module 4: Environments and Strategic Management<\/h2>\r\nExplain the components and considerations of strategic management.<\/h3>\r\n\r\n \t- Explain the role of strategy in management.<\/li>\r\n \t
- Describe common frameworks used to evaluate the business environment.<\/li>\r\n \t
- Describe common frameworks used for situational analysis.<\/li>\r\n \t
- Explain the stages of strategy, and describe the common types of business strategies.<\/li>\r\n \t
- Explain the key aspects of the environment that can affect strategy.<\/li>\r\n<\/ul>\r\n
Module 5: Decision Making<\/h2>\r\nExplain the process and techniques of individual and group decision-making.<\/h3>\r\n\r\n \t- Describe the barriers to individual decision-making and common styles of decision-making.<\/li>\r\n \t
- Explain the concept of \u201crational decision making\u201d and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.<\/li>\r\n \t
- Explain evidence-based decision making and its tools.<\/li>\r\n \t
- Describe the components and use of a decision tree.<\/li>\r\n \t
- Explain common techniques used to manage group decision making.<\/li>\r\n<\/ul>\r\n
Module 6: Organizational Structures<\/h2>\r\nIdentify common organizational structures and the advantages and disadvantages of each.<\/h3>\r\n\r\n \t- Explain the purpose of organization.<\/li>\r\n \t
- Describe common organizational structures and their advantages and disadvantages.<\/li>\r\n \t
- Identify important factors for consideration in organizational design.<\/li>\r\n \t
- Describe current trends in organization and job design.<\/li>\r\n<\/ul>\r\n
Module 7: Human Resource Management<\/h2>\r\nDiscuss the purpose of HR management and its legal constraints.<\/h3>\r\n\r\n \t- Explain the purpose of human resource management for both the organization and individuals.<\/li>\r\n \t
- Summarize the key laws affecting human resource practices.<\/li>\r\n \t
- Describe effective strategies for recruiting and selecting qualified job applicants.<\/li>\r\n \t
- Describe employee orientation and training approaches.<\/li>\r\n \t
- Describe employee development and performance evaluations.<\/li>\r\n \t
- Describe common employee compensation, incentive, and benefits strategies.<\/li>\r\n \t
- Describe the options for employee separation\/termination.<\/li>\r\n \t
- Describe current trends and challenges in HR management.<\/li>\r\n<\/ul>\r\n
Module 8: Groups, Teams, and Teamwork<\/h2>\r\nExplain group and team dynamics within organizations.<\/h3>\r\n\r\n \t- Describe common group behaviors that can help or hurt organization goals.<\/li>\r\n \t
- Describe the types of teams found in business organizations.<\/li>\r\n \t
- Describe common techniques used to build effective teams.<\/li>\r\n \t
- Describe the five stages of team development.<\/li>\r\n \t
- Describe common types and causes of conflict that arise within teams.<\/li>\r\n<\/ul>\r\n
Module 9: Culture and Diversity<\/h2>\r\nDiscuss organizational culture and the benefits of diversity.<\/h3>\r\n\r\n \t- Describe organizational culture, and explain how culture can be a competitive advantage.<\/li>\r\n \t
- Identify key dimensions of organizational culture.<\/li>\r\n \t
- Identify the main influences on organizational culture, and explain how culture is maintained.<\/li>\r\n \t
- Describe the key techniques for initiating and fostering cultural change.<\/li>\r\n \t
- Identify the advantages and challenges of employee diversity within organizations.<\/li>\r\n<\/ul>\r\n
Module 10: Leadership<\/h2>\r\nRecognize good and poor leadership and the varieties of leadership.<\/h3>\r\n\r\n \t- Differentiate between leadership and management.<\/li>\r\n \t
- Identify the traits, dimensions, and styles of effective leaders.<\/li>\r\n \t
- Compare examples of effective and poor leadership.<\/li>\r\n \t
- Summarize the situational theories of leadership.<\/li>\r\n \t
- Summarize transformational and transactional theories of leadership.<\/li>\r\n<\/ul>\r\n
Module 11: Motivation<\/h2>\r\nRecognize the importance of employee motivation and how to promote it.<\/h3>\r\n\r\n \t- Explain the importance of employee motivation in an organization.<\/li>\r\n \t
- Explain needs-based theories of motivation.<\/li>\r\n \t
- Explain process-based theories of motivation.<\/li>\r\n \t
- Describe the job characteristics that affect motivation.<\/li>\r\n \t
- Explain goal-setting theory.<\/li>\r\n \t
- Explain reinforcement theory.<\/li>\r\n \t
- Explain the manager\u2019s role in promoting motivation.<\/li>\r\n<\/ul>\r\n
Module 12: The Individual and the Organization<\/h2>\r\nRecognize how employee personality and attitude affect organizational fit.<\/h3>\r\n\r\n \t- Recognize the role of personal values and personality at work.<\/li>\r\n \t
- Explain common biases that can affect a manager\u2019s perception of employees.<\/li>\r\n \t
- Explain the major attitudes that affect job performance.<\/li>\r\n \t
- List and explain common factors that influence job fitness and performance.<\/li>\r\n<\/ul>\r\n
Module 13: Ethics in Business<\/h2>\r\nDescribe the methods of encouraging ethical behavior and the laws encouraging good corporate practices.<\/h3>\r\n\r\n \t- Explain the need for ethics in the workplace.<\/li>\r\n \t
- Explain the US Sentencing Guidelines for Organizations and how the compliance steps encourage ethical behavior.<\/li>\r\n \t
- Describe the influences on an employee\u2019s ethical choices.<\/li>\r\n \t
- Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.<\/li>\r\n \t
- Explain corporate social responsibility (CSR) and its relationship to economic performance.<\/li>\r\n<\/ul>\r\n
Module 14: Communication<\/h2>\r\nDescribe typical business communication, and explain barriers to effective communication.<\/h3>\r\n\r\n \t- Recognize the role of communication in the management function.<\/li>\r\n \t
- Differentiate between typical communication flows within an organization.<\/li>\r\n \t
- Explain barriers to effective communication.<\/li>\r\n \t
- Differentiate between typical channels of business communication.<\/li>\r\n<\/ul>\r\n
Module 15: Control<\/h2>\r\nExplain the methods and need for control within an organization.<\/h3>\r\n\r\n \t- Explain what control means in a business setting and why it is needed.<\/li>\r\n \t
- Explain the basic control process and monitoring points.<\/li>\r\n \t
- Describe the different levels and types of control.<\/li>\r\n \t
- Explain the need for a balanced scorecard.<\/li>\r\n \t
- Explain the use of financial and nonfinancial controls in business.<\/li>\r\n<\/ul>\r\n
Module 16: Globalization and Business<\/h2>\r\nDescribe current trends and challenges in global business management.<\/h3>\r\n\r\n \t- Describe current trends in global business.<\/li>\r\n \t
- Explain the risk tradeoffs in typical forms of global business.<\/li>\r\n \t
- Explain the dimensions of cultural difference and their effect on global business.<\/li>\r\n \t
- Explain the strategies managers can use to respond to cultural differences.<\/li>\r\n \t
- Explain how managers can effectively train employees for international assignments.<\/li>\r\n<\/ul>","rendered":"
![\"icon](\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225024\/outcomes.jpg\")
<\/p>\n
The content, assignments, and assessments for Principles of Management are aligned to the following learning outcomes.<\/p>\n
You can also use this link to download the complete set of learning outcomes for the course<\/a>.<\/p>\nModule 1: Introduction to Management<\/h2>\nDescribe the primary functions of management and the roles of managers.<\/h3>\n\n- Describe what management is.<\/li>\n
- Explain the primary functions of management.<\/li>\n
- Describe the primary types of managers and the roles they play.<\/li>\n
- Explain the advantages that arise from managing people well.<\/li>\n<\/ul>\n
Module 2: History of Management<\/h2>\nDescribe the work of major contributors to the field of management.<\/h3>\n\n- Describe the contributions of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry Gantt to the field of scientific management.<\/li>\n
- Describe the contributions of Max Weber and Henri Fayol to the field of bureaucratic management.<\/li>\n
- Describe the contributions of Mary Parker Follett and Elton Mayo (Hawthorne studies) to the field of humanistic management.<\/li>\n
- Describe current developments in management practices.<\/li>\n<\/ul>\n
Module 3: Planning and Mission<\/h2>\nExplain how managers align the planning process with company mission, vision, and values.<\/h3>\n\n- Distinguish between mission, vision, and values.<\/li>\n
- Explain the pros and cons of planning.<\/li>\n
- Explain the stages of the planning cycle.<\/li>\n
- List and describe the types of plans and common planning tools.<\/li>\n<\/ul>\n
Module 4: Environments and Strategic Management<\/h2>\nExplain the components and considerations of strategic management.<\/h3>\n\n- Explain the role of strategy in management.<\/li>\n
- Describe common frameworks used to evaluate the business environment.<\/li>\n
- Describe common frameworks used for situational analysis.<\/li>\n
- Explain the stages of strategy, and describe the common types of business strategies.<\/li>\n
- Explain the key aspects of the environment that can affect strategy.<\/li>\n<\/ul>\n
Module 5: Decision Making<\/h2>\nExplain the process and techniques of individual and group decision-making.<\/h3>\n\n- Describe the barriers to individual decision-making and common styles of decision-making.<\/li>\n
- Explain the concept of \u201crational decision making\u201d and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.<\/li>\n
- Explain evidence-based decision making and its tools.<\/li>\n
- Describe the components and use of a decision tree.<\/li>\n
- Explain common techniques used to manage group decision making.<\/li>\n<\/ul>\n
Module 6: Organizational Structures<\/h2>\nIdentify common organizational structures and the advantages and disadvantages of each.<\/h3>\n\n- Explain the purpose of organization.<\/li>\n
- Describe common organizational structures and their advantages and disadvantages.<\/li>\n
- Identify important factors for consideration in organizational design.<\/li>\n
- Describe current trends in organization and job design.<\/li>\n<\/ul>\n
Module 7: Human Resource Management<\/h2>\nDiscuss the purpose of HR management and its legal constraints.<\/h3>\n\n- Explain the purpose of human resource management for both the organization and individuals.<\/li>\n
- Summarize the key laws affecting human resource practices.<\/li>\n
- Describe effective strategies for recruiting and selecting qualified job applicants.<\/li>\n
- Describe employee orientation and training approaches.<\/li>\n
- Describe employee development and performance evaluations.<\/li>\n
- Describe common employee compensation, incentive, and benefits strategies.<\/li>\n
- Describe the options for employee separation\/termination.<\/li>\n
- Describe current trends and challenges in HR management.<\/li>\n<\/ul>\n
Module 8: Groups, Teams, and Teamwork<\/h2>\nExplain group and team dynamics within organizations.<\/h3>\n\n- Describe common group behaviors that can help or hurt organization goals.<\/li>\n
- Describe the types of teams found in business organizations.<\/li>\n
- Describe common techniques used to build effective teams.<\/li>\n
- Describe the five stages of team development.<\/li>\n
- Describe common types and causes of conflict that arise within teams.<\/li>\n<\/ul>\n
Module 9: Culture and Diversity<\/h2>\nDiscuss organizational culture and the benefits of diversity.<\/h3>\n\n- Describe organizational culture, and explain how culture can be a competitive advantage.<\/li>\n
- Identify key dimensions of organizational culture.<\/li>\n
- Identify the main influences on organizational culture, and explain how culture is maintained.<\/li>\n
- Describe the key techniques for initiating and fostering cultural change.<\/li>\n
- Identify the advantages and challenges of employee diversity within organizations.<\/li>\n<\/ul>\n
Module 10: Leadership<\/h2>\nRecognize good and poor leadership and the varieties of leadership.<\/h3>\n\n- Differentiate between leadership and management.<\/li>\n
- Identify the traits, dimensions, and styles of effective leaders.<\/li>\n
- Compare examples of effective and poor leadership.<\/li>\n
- Summarize the situational theories of leadership.<\/li>\n
- Summarize transformational and transactional theories of leadership.<\/li>\n<\/ul>\n
Module 11: Motivation<\/h2>\nRecognize the importance of employee motivation and how to promote it.<\/h3>\n\n- Explain the importance of employee motivation in an organization.<\/li>\n
- Explain needs-based theories of motivation.<\/li>\n
- Explain process-based theories of motivation.<\/li>\n
- Describe the job characteristics that affect motivation.<\/li>\n
- Explain goal-setting theory.<\/li>\n
- Explain reinforcement theory.<\/li>\n
- Explain the manager\u2019s role in promoting motivation.<\/li>\n<\/ul>\n
Module 12: The Individual and the Organization<\/h2>\nRecognize how employee personality and attitude affect organizational fit.<\/h3>\n\n- Recognize the role of personal values and personality at work.<\/li>\n
- Explain common biases that can affect a manager\u2019s perception of employees.<\/li>\n
- Explain the major attitudes that affect job performance.<\/li>\n
- List and explain common factors that influence job fitness and performance.<\/li>\n<\/ul>\n
Module 13: Ethics in Business<\/h2>\nDescribe the methods of encouraging ethical behavior and the laws encouraging good corporate practices.<\/h3>\n\n- Explain the need for ethics in the workplace.<\/li>\n
- Explain the US Sentencing Guidelines for Organizations and how the compliance steps encourage ethical behavior.<\/li>\n
- Describe the influences on an employee\u2019s ethical choices.<\/li>\n
- Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.<\/li>\n
- Explain corporate social responsibility (CSR) and its relationship to economic performance.<\/li>\n<\/ul>\n
Module 14: Communication<\/h2>\nDescribe typical business communication, and explain barriers to effective communication.<\/h3>\n\n- Recognize the role of communication in the management function.<\/li>\n
- Differentiate between typical communication flows within an organization.<\/li>\n
- Explain barriers to effective communication.<\/li>\n
- Differentiate between typical channels of business communication.<\/li>\n<\/ul>\n
Module 15: Control<\/h2>\nExplain the methods and need for control within an organization.<\/h3>\n\n- Explain what control means in a business setting and why it is needed.<\/li>\n
- Explain the basic control process and monitoring points.<\/li>\n
- Describe the different levels and types of control.<\/li>\n
- Explain the need for a balanced scorecard.<\/li>\n
- Explain the use of financial and nonfinancial controls in business.<\/li>\n<\/ul>\n
Module 16: Globalization and Business<\/h2>\nDescribe current trends and challenges in global business management.<\/h3>\n\n- Describe current trends in global business.<\/li>\n
- Explain the risk tradeoffs in typical forms of global business.<\/li>\n
- Explain the dimensions of cultural difference and their effect on global business.<\/li>\n
- Explain the strategies managers can use to respond to cultural differences.<\/li>\n
- Explain how managers can effectively train employees for international assignments.<\/li>\n<\/ul>\n\n\t\t\t
\n\t\t\t Candela Citations<\/h3>\n\t\t\t\t\t \n\t\t\t\t\t\t \n\t\t\t\t\t\t\t CC licensed content, Original<\/div>- Learning Outcomes. Provided by<\/strong>: Lumen Learning. License<\/strong>: CC BY: Attribution<\/a><\/em><\/li><\/ul>CC licensed content, Shared previously<\/div>
- Magnify. Authored by<\/strong>: Eucalyp. Provided by<\/strong>: Lumen Learning. Located at<\/strong>: https:\/\/thenounproject.com\/term\/magnify\/1276779\/<\/a>. License<\/strong>: CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":20,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Magnify\",\"author\":\"Eucalyp\",\"organization\":\"Lumen Learning\",\"url\":\"https:\/\/thenounproject.com\/term\/magnify\/1276779\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Learning Outcomes\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-1135","chapter","type-chapter","status-web-only","hentry"],"part":1126,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapters\/1135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":7,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapters\/1135\/revisions"}],"predecessor-version":[{"id":2408,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapters\/1135\/revisions\/2408"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/parts\/1126"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapters\/1135\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/wp\/v2\/media?parent=1135"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/pressbooks\/v2\/chapter-type?post=1135"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/wp\/v2\/contributor?post=1135"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-mcc-supervision\/wp-json\/wp\/v2\/license?post=1135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \r\n \t
- Describe what management is.<\/li>\r\n \t
- Explain the primary functions of management.<\/li>\r\n \t
- Describe the primary types of managers and the roles they play.<\/li>\r\n \t
- Explain the advantages that arise from managing people well.<\/li>\r\n<\/ul>\r\n
Module 2: History of Management<\/h2>\r\n
Describe the work of major contributors to the field of management.<\/h3>\r\n
- \r\n \t
- Describe the contributions of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry Gantt to the field of scientific management.<\/li>\r\n \t
- Describe the contributions of Max Weber and Henri Fayol to the field of bureaucratic management.<\/li>\r\n \t
- Describe the contributions of Mary Parker Follett and Elton Mayo (Hawthorne studies) to the field of humanistic management.<\/li>\r\n \t
- Describe current developments in management practices.<\/li>\r\n<\/ul>\r\n
Module 3: Planning and Mission<\/h2>\r\n
Explain how managers align the planning process with company mission, vision, and values.<\/h3>\r\n
- \r\n \t
- Distinguish between mission, vision, and values.<\/li>\r\n \t
- Explain the pros and cons of planning.<\/li>\r\n \t
- Explain the stages of the planning cycle.<\/li>\r\n \t
- List and describe the types of plans and common planning tools.<\/li>\r\n<\/ul>\r\n
Module 4: Environments and Strategic Management<\/h2>\r\n
Explain the components and considerations of strategic management.<\/h3>\r\n
- \r\n \t
- Explain the role of strategy in management.<\/li>\r\n \t
- Describe common frameworks used to evaluate the business environment.<\/li>\r\n \t
- Describe common frameworks used for situational analysis.<\/li>\r\n \t
- Explain the stages of strategy, and describe the common types of business strategies.<\/li>\r\n \t
- Explain the key aspects of the environment that can affect strategy.<\/li>\r\n<\/ul>\r\n
Module 5: Decision Making<\/h2>\r\n
Explain the process and techniques of individual and group decision-making.<\/h3>\r\n
- \r\n \t
- Describe the barriers to individual decision-making and common styles of decision-making.<\/li>\r\n \t
- Explain the concept of \u201crational decision making\u201d and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.<\/li>\r\n \t
- Explain evidence-based decision making and its tools.<\/li>\r\n \t
- Describe the components and use of a decision tree.<\/li>\r\n \t
- Explain common techniques used to manage group decision making.<\/li>\r\n<\/ul>\r\n
Module 6: Organizational Structures<\/h2>\r\n
Identify common organizational structures and the advantages and disadvantages of each.<\/h3>\r\n
- \r\n \t
- Explain the purpose of organization.<\/li>\r\n \t
- Describe common organizational structures and their advantages and disadvantages.<\/li>\r\n \t
- Identify important factors for consideration in organizational design.<\/li>\r\n \t
- Describe current trends in organization and job design.<\/li>\r\n<\/ul>\r\n
Module 7: Human Resource Management<\/h2>\r\n
Discuss the purpose of HR management and its legal constraints.<\/h3>\r\n
- \r\n \t
- Explain the purpose of human resource management for both the organization and individuals.<\/li>\r\n \t
- Summarize the key laws affecting human resource practices.<\/li>\r\n \t
- Describe effective strategies for recruiting and selecting qualified job applicants.<\/li>\r\n \t
- Describe employee orientation and training approaches.<\/li>\r\n \t
- Describe employee development and performance evaluations.<\/li>\r\n \t
- Describe common employee compensation, incentive, and benefits strategies.<\/li>\r\n \t
- Describe the options for employee separation\/termination.<\/li>\r\n \t
- Describe current trends and challenges in HR management.<\/li>\r\n<\/ul>\r\n
Module 8: Groups, Teams, and Teamwork<\/h2>\r\n
Explain group and team dynamics within organizations.<\/h3>\r\n
- \r\n \t
- Describe common group behaviors that can help or hurt organization goals.<\/li>\r\n \t
- Describe the types of teams found in business organizations.<\/li>\r\n \t
- Describe common techniques used to build effective teams.<\/li>\r\n \t
- Describe the five stages of team development.<\/li>\r\n \t
- Describe common types and causes of conflict that arise within teams.<\/li>\r\n<\/ul>\r\n
Module 9: Culture and Diversity<\/h2>\r\n
Discuss organizational culture and the benefits of diversity.<\/h3>\r\n
- \r\n \t
- Describe organizational culture, and explain how culture can be a competitive advantage.<\/li>\r\n \t
- Identify key dimensions of organizational culture.<\/li>\r\n \t
- Identify the main influences on organizational culture, and explain how culture is maintained.<\/li>\r\n \t
- Describe the key techniques for initiating and fostering cultural change.<\/li>\r\n \t
- Identify the advantages and challenges of employee diversity within organizations.<\/li>\r\n<\/ul>\r\n
Module 10: Leadership<\/h2>\r\n
Recognize good and poor leadership and the varieties of leadership.<\/h3>\r\n
- \r\n \t
- Differentiate between leadership and management.<\/li>\r\n \t
- Identify the traits, dimensions, and styles of effective leaders.<\/li>\r\n \t
- Compare examples of effective and poor leadership.<\/li>\r\n \t
- Summarize the situational theories of leadership.<\/li>\r\n \t
- Summarize transformational and transactional theories of leadership.<\/li>\r\n<\/ul>\r\n
Module 11: Motivation<\/h2>\r\n
Recognize the importance of employee motivation and how to promote it.<\/h3>\r\n
- \r\n \t
- Explain the importance of employee motivation in an organization.<\/li>\r\n \t
- Explain needs-based theories of motivation.<\/li>\r\n \t
- Explain process-based theories of motivation.<\/li>\r\n \t
- Describe the job characteristics that affect motivation.<\/li>\r\n \t
- Explain goal-setting theory.<\/li>\r\n \t
- Explain reinforcement theory.<\/li>\r\n \t
- Explain the manager\u2019s role in promoting motivation.<\/li>\r\n<\/ul>\r\n
Module 12: The Individual and the Organization<\/h2>\r\n
Recognize how employee personality and attitude affect organizational fit.<\/h3>\r\n
- \r\n \t
- Recognize the role of personal values and personality at work.<\/li>\r\n \t
- Explain common biases that can affect a manager\u2019s perception of employees.<\/li>\r\n \t
- Explain the major attitudes that affect job performance.<\/li>\r\n \t
- List and explain common factors that influence job fitness and performance.<\/li>\r\n<\/ul>\r\n
Module 13: Ethics in Business<\/h2>\r\n
Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices.<\/h3>\r\n
- \r\n \t
- Explain the need for ethics in the workplace.<\/li>\r\n \t
- Explain the US Sentencing Guidelines for Organizations and how the compliance steps encourage ethical behavior.<\/li>\r\n \t
- Describe the influences on an employee\u2019s ethical choices.<\/li>\r\n \t
- Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.<\/li>\r\n \t
- Explain corporate social responsibility (CSR) and its relationship to economic performance.<\/li>\r\n<\/ul>\r\n
Module 14: Communication<\/h2>\r\n
Describe typical business communication, and explain barriers to effective communication.<\/h3>\r\n
- \r\n \t
- Recognize the role of communication in the management function.<\/li>\r\n \t
- Differentiate between typical communication flows within an organization.<\/li>\r\n \t
- Explain barriers to effective communication.<\/li>\r\n \t
- Differentiate between typical channels of business communication.<\/li>\r\n<\/ul>\r\n
Module 15: Control<\/h2>\r\n
Explain the methods and need for control within an organization.<\/h3>\r\n
- \r\n \t
- Explain what control means in a business setting and why it is needed.<\/li>\r\n \t
- Explain the basic control process and monitoring points.<\/li>\r\n \t
- Describe the different levels and types of control.<\/li>\r\n \t
- Explain the need for a balanced scorecard.<\/li>\r\n \t
- Explain the use of financial and nonfinancial controls in business.<\/li>\r\n<\/ul>\r\n
Module 16: Globalization and Business<\/h2>\r\n
Describe current trends and challenges in global business management.<\/h3>\r\n
- \r\n \t
- Describe current trends in global business.<\/li>\r\n \t
- Explain the risk tradeoffs in typical forms of global business.<\/li>\r\n \t
- Explain the dimensions of cultural difference and their effect on global business.<\/li>\r\n \t
- Explain the strategies managers can use to respond to cultural differences.<\/li>\r\n \t
- Explain how managers can effectively train employees for international assignments.<\/li>\r\n<\/ul>","rendered":"<\/p>\n
The content, assignments, and assessments for Principles of Management are aligned to the following learning outcomes.<\/p>\n
You can also use this link to download the complete set of learning outcomes for the course<\/a>.<\/p>\n
Module 1: Introduction to Management<\/h2>\n
Describe the primary functions of management and the roles of managers.<\/h3>\n
- \n
- Describe what management is.<\/li>\n
- Explain the primary functions of management.<\/li>\n
- Describe the primary types of managers and the roles they play.<\/li>\n
- Explain the advantages that arise from managing people well.<\/li>\n<\/ul>\n
Module 2: History of Management<\/h2>\n
Describe the work of major contributors to the field of management.<\/h3>\n
- \n
- Describe the contributions of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry Gantt to the field of scientific management.<\/li>\n
- Describe the contributions of Max Weber and Henri Fayol to the field of bureaucratic management.<\/li>\n
- Describe the contributions of Mary Parker Follett and Elton Mayo (Hawthorne studies) to the field of humanistic management.<\/li>\n
- Describe current developments in management practices.<\/li>\n<\/ul>\n
Module 3: Planning and Mission<\/h2>\n
Explain how managers align the planning process with company mission, vision, and values.<\/h3>\n
- \n
- Distinguish between mission, vision, and values.<\/li>\n
- Explain the pros and cons of planning.<\/li>\n
- Explain the stages of the planning cycle.<\/li>\n
- List and describe the types of plans and common planning tools.<\/li>\n<\/ul>\n
Module 4: Environments and Strategic Management<\/h2>\n
Explain the components and considerations of strategic management.<\/h3>\n
- \n
- Explain the role of strategy in management.<\/li>\n
- Describe common frameworks used to evaluate the business environment.<\/li>\n
- Describe common frameworks used for situational analysis.<\/li>\n
- Explain the stages of strategy, and describe the common types of business strategies.<\/li>\n
- Explain the key aspects of the environment that can affect strategy.<\/li>\n<\/ul>\n
Module 5: Decision Making<\/h2>\n
Explain the process and techniques of individual and group decision-making.<\/h3>\n
- \n
- Describe the barriers to individual decision-making and common styles of decision-making.<\/li>\n
- Explain the concept of \u201crational decision making\u201d and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.<\/li>\n
- Explain evidence-based decision making and its tools.<\/li>\n
- Describe the components and use of a decision tree.<\/li>\n
- Explain common techniques used to manage group decision making.<\/li>\n<\/ul>\n
Module 6: Organizational Structures<\/h2>\n
Identify common organizational structures and the advantages and disadvantages of each.<\/h3>\n
- \n
- Explain the purpose of organization.<\/li>\n
- Describe common organizational structures and their advantages and disadvantages.<\/li>\n
- Identify important factors for consideration in organizational design.<\/li>\n
- Describe current trends in organization and job design.<\/li>\n<\/ul>\n
Module 7: Human Resource Management<\/h2>\n
Discuss the purpose of HR management and its legal constraints.<\/h3>\n
- \n
- Explain the purpose of human resource management for both the organization and individuals.<\/li>\n
- Summarize the key laws affecting human resource practices.<\/li>\n
- Describe effective strategies for recruiting and selecting qualified job applicants.<\/li>\n
- Describe employee orientation and training approaches.<\/li>\n
- Describe employee development and performance evaluations.<\/li>\n
- Describe common employee compensation, incentive, and benefits strategies.<\/li>\n
- Describe the options for employee separation\/termination.<\/li>\n
- Describe current trends and challenges in HR management.<\/li>\n<\/ul>\n
Module 8: Groups, Teams, and Teamwork<\/h2>\n
Explain group and team dynamics within organizations.<\/h3>\n
- \n
- Describe common group behaviors that can help or hurt organization goals.<\/li>\n
- Describe the types of teams found in business organizations.<\/li>\n
- Describe common techniques used to build effective teams.<\/li>\n
- Describe the five stages of team development.<\/li>\n
- Describe common types and causes of conflict that arise within teams.<\/li>\n<\/ul>\n
Module 9: Culture and Diversity<\/h2>\n
Discuss organizational culture and the benefits of diversity.<\/h3>\n
- \n
- Describe organizational culture, and explain how culture can be a competitive advantage.<\/li>\n
- Identify key dimensions of organizational culture.<\/li>\n
- Identify the main influences on organizational culture, and explain how culture is maintained.<\/li>\n
- Describe the key techniques for initiating and fostering cultural change.<\/li>\n
- Identify the advantages and challenges of employee diversity within organizations.<\/li>\n<\/ul>\n
Module 10: Leadership<\/h2>\n
Recognize good and poor leadership and the varieties of leadership.<\/h3>\n
- \n
- Differentiate between leadership and management.<\/li>\n
- Identify the traits, dimensions, and styles of effective leaders.<\/li>\n
- Compare examples of effective and poor leadership.<\/li>\n
- Summarize the situational theories of leadership.<\/li>\n
- Summarize transformational and transactional theories of leadership.<\/li>\n<\/ul>\n
Module 11: Motivation<\/h2>\n
Recognize the importance of employee motivation and how to promote it.<\/h3>\n
- \n
- Explain the importance of employee motivation in an organization.<\/li>\n
- Explain needs-based theories of motivation.<\/li>\n
- Explain process-based theories of motivation.<\/li>\n
- Describe the job characteristics that affect motivation.<\/li>\n
- Explain goal-setting theory.<\/li>\n
- Explain reinforcement theory.<\/li>\n
- Explain the manager\u2019s role in promoting motivation.<\/li>\n<\/ul>\n
Module 12: The Individual and the Organization<\/h2>\n
Recognize how employee personality and attitude affect organizational fit.<\/h3>\n
- \n
- Recognize the role of personal values and personality at work.<\/li>\n
- Explain common biases that can affect a manager\u2019s perception of employees.<\/li>\n
- Explain the major attitudes that affect job performance.<\/li>\n
- List and explain common factors that influence job fitness and performance.<\/li>\n<\/ul>\n
Module 13: Ethics in Business<\/h2>\n
Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices.<\/h3>\n
- \n
- Explain the need for ethics in the workplace.<\/li>\n
- Explain the US Sentencing Guidelines for Organizations and how the compliance steps encourage ethical behavior.<\/li>\n
- Describe the influences on an employee\u2019s ethical choices.<\/li>\n
- Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.<\/li>\n
- Explain corporate social responsibility (CSR) and its relationship to economic performance.<\/li>\n<\/ul>\n
Module 14: Communication<\/h2>\n
Describe typical business communication, and explain barriers to effective communication.<\/h3>\n
- \n
- Recognize the role of communication in the management function.<\/li>\n
- Differentiate between typical communication flows within an organization.<\/li>\n
- Explain barriers to effective communication.<\/li>\n
- Differentiate between typical channels of business communication.<\/li>\n<\/ul>\n
Module 15: Control<\/h2>\n
Explain the methods and need for control within an organization.<\/h3>\n
- \n
- Explain what control means in a business setting and why it is needed.<\/li>\n
- Explain the basic control process and monitoring points.<\/li>\n
- Describe the different levels and types of control.<\/li>\n
- Explain the need for a balanced scorecard.<\/li>\n
- Explain the use of financial and nonfinancial controls in business.<\/li>\n<\/ul>\n
Module 16: Globalization and Business<\/h2>\n
Describe current trends and challenges in global business management.<\/h3>\n
- \n
- Describe current trends in global business.<\/li>\n
- Explain the risk tradeoffs in typical forms of global business.<\/li>\n
- Explain the dimensions of cultural difference and their effect on global business.<\/li>\n
- Explain the strategies managers can use to respond to cultural differences.<\/li>\n
- Explain how managers can effectively train employees for international assignments.<\/li>\n<\/ul>\n\n\t\t\t
\n\t\t\t Candela Citations<\/h3>\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCC licensed content, Original<\/div>- Learning Outcomes. Provided by<\/strong>: Lumen Learning. License<\/strong>: CC BY: Attribution<\/a><\/em><\/li><\/ul>CC licensed content, Shared previously<\/div>
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