{"id":351,"date":"2017-08-28T17:41:13","date_gmt":"2017-08-28T17:41:13","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/chapter\/using-personas\/"},"modified":"2017-09-05T19:52:29","modified_gmt":"2017-09-05T19:52:29","slug":"using-personas","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/chapter\/using-personas\/","title":{"raw":"Using Personas","rendered":"Using Personas"},"content":{"raw":"<h1>Using Personas<\/h1>\r\nDesigners use personas to\u00a0represent the different types of people who may be accessing a website or product. In this toolkit, we have used personas to help you keep in mind the various types students and their various abilities\u00a0while you're developing content. We've also used these personas to\u00a0introduce you to different types of hardware and software that students typically use.\r\n\r\nWe've adapted the <a href=\"http:\/\/uxmag.com\/articles\/book-excerpt-a-web-for-everyone\">personas from\u00a0Sarah Horton and Whitney Queensbury's book <em>A Web for Everyone: Designing Accessible User Experience<\/em><\/a>\u00a0to be more specific to postsecondary students with print disabilities in British Columbia (based on\u00a0data from <a href=\"http:\/\/caperbc.ca\/files\/2014\/05\/CAPER-BC-Annual-Report-2014.pdf#page=13\" target=\"_blank\" rel=\"noopener\">CAPER-BC<\/a>\u00a0and the students who attended our focus group).\r\n\r\nThese are some of the students who will be reading the open textbooks that you write.\r\n<div class=\"textbox learning-objectives\">\r\n<h3><a id=\"Mark\"><\/a>Mark<\/h3>\r\n<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona3.png\"><img class=\"alignnone wp-image-452\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174050\/persona3.png\" alt=\"Profile of Mark\" width=\"500\" height=\"307\" \/><\/a>\r\n\r\nMark is 17 years old. He is a future heavy-duty mechanic with a learning disability that was diagnosed in Grade 8. Mark absorbs information best by hearing it and enjoys making and fixing stuff with his hands. He's in his first semester of college taking trades courses and loving it. Mark can't wait to complete the foundation courses and move into his first apprenticeship placement. He lives at home with his family who shares one computer.\r\n\r\n<strong>Ability<\/strong>: Difficulty absorbing a lot of information when reading it\r\n\r\n<strong>Aptitude<\/strong>:\u00a0Basic technology user\r\n\r\n<strong>Attitude<\/strong>:\u00a0Prefers to do things himself, but can get easily frustrated or impatient, especially with technology\r\n\r\n<strong>Assistive technology<\/strong>: mp3 player\r\n\r\n<strong>Format\u00a0preference<\/strong>:\u00a0mp3 so that he can and listen on the go\r\n\r\n<a href=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\">Listen to an mp3 recording of a synthetic voice<\/a>.\r\n\r\n<\/div>\r\n<div class=\"textbox key-takeaways\">\r\n<h3><a id=\"jacob\"><\/a>Jacob<\/h3>\r\n[caption id=\"attachment_117\" align=\"alignnone\" width=\"409\"]<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Jacob.jpg\"><img class=\"wp-image-117\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174055\/Jacob.jpg\" alt=\"Image from Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a> Image from Horton, Sarah; Quesenbery, Whitney. 2014. <em>A Web for Everyone<\/em>. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/[\/caption]\r\n\r\nJacob is a fourth-year business administration student who is blind and a bit of a geek.\u00a0Jacob is 28 years old and can't wait to get his last few classes out of the way so he can start his career. He shares an apartment with his girlfriend.\r\n\r\n<strong>Ability<\/strong>:\u00a0Blind since birth\r\n\r\n<strong>Aptitude<\/strong>:\u00a0Skilled technology user\r\n\r\n<strong>Attitude<\/strong>:\u00a0Digital native, early adopter, persists until he gets it\r\n\r\n<strong>Assistive technology<\/strong>:\r\n<ul>\r\n \t<li>Screen reader (JAWS on his laptop, VoiceOver on his iPhone)<\/li>\r\n \t<li>Victor Stream<\/li>\r\n \t<li>Audio recorder (to take notes)<\/li>\r\n \t<li>Refreshable Braille display<\/li>\r\n<\/ul>\r\n<strong>Format preference<\/strong>:\u00a0Electronic text, which he can easily use in JAWS and with VoiceOver; detests PDFs\r\n\r\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\r\n\r\n<a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\">Video of student using JAWS<\/a> (0s-1:31)\r\n\r\n<a href=\"https:\/\/soundcloud.com\/freecodecamp\">Listen to a computer science student's screen reader<\/a>.<span style=\"background-color: #ffffff\">\u00a0<\/span>\r\n\r\n<\/div>\r\n<div class=\"textbox exercises\">\r\n<h3><a id=\"Diana\"><\/a>Diana<\/h3>\r\n<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona_diana.jpg\"><img class=\"alignnone wp-image-280\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174058\/persona_diana.jpg\" alt=\"An image of Diana, woman in her 40's chatting on her cell phone and using her laptop computer with zoomtext\" width=\"500\" height=\"307\" \/><\/a>\r\n<p style=\"text-align: left\">Diana is retraining to be a personal coach after she experienced vision loss and was unable to continue working as a bus driver. She is 48 years old and taking many of her classes online. She lives with her husband.<\/p>\r\n<strong>Ability<\/strong>: Gradual\u00a0loss of vision; can read using magnifier easily, but eyes fatigue\r\n\r\n<strong>Aptitude<\/strong>: Intermediate technology user\r\n\r\n<strong>Attitude<\/strong>: Has a routine and likes to stick to it\r\n\r\n<strong>Assistive technology<\/strong>:\r\n<ul>\r\n \t<li>ZoomText<\/li>\r\n \t<li>Text-to-Speech software (TextAloud)<\/li>\r\n<\/ul>\r\n<strong>Format preference<\/strong>:\u00a0PDF or electronic text that she can enlarge on her computer or listen to using\u00a0TextAloud.\r\n\r\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\r\n\r\n<a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\">Video of student using ZoomText<\/a> (0-1:31)\r\n\r\n<\/div>\r\n&nbsp;\r\n<div class=\"textbox examples\">\r\n<h3><a id=\"Trish\"><\/a>Trish<\/h3>\r\n[caption id=\"attachment_120\" align=\"alignnone\" width=\"409\"]<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Emily.jpg\"><img class=\"wp-image-120\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174102\/Emily.jpg\" alt=\"Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a> Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/[\/caption]\r\n\r\nTrish is a college student taking university transfer courses. She has a physical disability and uses print books. She is 18 years old and lives with her family.\r\n\r\n<strong>Ability<\/strong>: Brain damage in accident caused paralysis and motor issues\r\n\r\n<strong>Aptitude<\/strong>: Basic computer user, intermediate iPad user\r\n\r\n<strong>Attitude<\/strong>: Generally dependent on family, so enjoys reading and studying independently\r\n\r\n<strong>Assistive technology<\/strong>:\r\n<ul>\r\n \t<li>iPad<\/li>\r\n \t<li>Motorized wheelchair<\/li>\r\n<\/ul>\r\n<strong>Format preference<\/strong>: e-book formats, such as PDF, that can easily be loaded onto her iPad\r\n\r\n<\/div>\r\n&nbsp;\r\n<div class=\"textbox tryit\">\r\n<h3><a id=\"Ann\"><\/a>Ann<\/h3>\r\n<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona2.jpg\"><img class=\"alignnone wp-image-453\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174107\/persona2.jpg\" alt=\"Profile of Anne\" width=\"500\" height=\"307\" \/><\/a>\r\n\r\nAnn is a chemistry major with ADHD, a learning disability that makes it difficult for her to concentrate. She is 20 years old and hopes to become a pharmacist. Ann lives in a dorm on campus with two other female students.\r\n\r\n<strong>Ability<\/strong>: ADHD, has difficulty concentrating\r\n\r\n<strong>Aptitude<\/strong>: Intermediate computer user\r\n\r\n<strong>Attitude<\/strong>: Struggles at times, but very appreciative of how much learning software has helped her\r\n\r\n<strong>Assistive technology<\/strong>: Learning software (Kurzweil on laptop)\r\n\r\n<strong>Format preference<\/strong>:\u00a0Reading and listening at the same time\r\n\r\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\r\n\r\n<a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\">Video of student using Kurzweil on a computer<\/a>\u00a0(1:32-4:07)\r\n\r\n<\/div>\r\n<div class=\"textbox learning-objectives\">\r\n<h3><a id=\"Steven\"><\/a>Steven<\/h3>\r\n[caption id=\"attachment_116\" align=\"alignnone\" width=\"409\"]<a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Steven.jpg\"><img class=\"wp-image-116\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174111\/Steven.jpg\" alt=\"Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a> Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/[\/caption]\r\n\r\nSteven is an English major who is deaf. He is 23 years old and likes the flexibility of taking online classes. He lives by himself.\r\n\r\n<strong>Ability<\/strong>: Native language is ASL; can speak and read lips\r\n\r\n<strong>Aptitude<\/strong>: Intermediate technology user\r\n\r\n<strong>Attitude<\/strong>: Can be annoyed about accessibility, such as lack of captions.\r\n\r\n<strong>Assistive technology<\/strong>:\r\n<ul>\r\n \t<li>CART (Communication Access Real-Time Transcription) for lectures (<a href=\"https:\/\/www.youtube.com\/watch?v=qn4B0gyDosA\">Watch a video demonstration of CART<\/a>. Note that this video is also captioned.)<\/li>\r\n<\/ul>\r\nhttps:\/\/youtu.be\/qn4B0gyDosA\r\n<ul>\r\n \t<li>Captions<\/li>\r\n \t<li>Video chat<\/li>\r\n<\/ul>\r\n<strong>Format preference<\/strong>: No preference for textbook format, but without captions video is meaningless.\r\n\r\n<\/div>","rendered":"<h1>Using Personas<\/h1>\n<p>Designers use personas to\u00a0represent the different types of people who may be accessing a website or product. In this toolkit, we have used personas to help you keep in mind the various types students and their various abilities\u00a0while you&#8217;re developing content. We&#8217;ve also used these personas to\u00a0introduce you to different types of hardware and software that students typically use.<\/p>\n<p>We&#8217;ve adapted the <a href=\"http:\/\/uxmag.com\/articles\/book-excerpt-a-web-for-everyone\">personas from\u00a0Sarah Horton and Whitney Queensbury&#8217;s book <em>A Web for Everyone: Designing Accessible User Experience<\/em><\/a>\u00a0to be more specific to postsecondary students with print disabilities in British Columbia (based on\u00a0data from <a href=\"http:\/\/caperbc.ca\/files\/2014\/05\/CAPER-BC-Annual-Report-2014.pdf#page=13\" target=\"_blank\" rel=\"noopener\">CAPER-BC<\/a>\u00a0and the students who attended our focus group).<\/p>\n<p>These are some of the students who will be reading the open textbooks that you write.<\/p>\n<div class=\"textbox learning-objectives\">\n<h3><a id=\"Mark\"><\/a>Mark<\/h3>\n<p><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-452\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174050\/persona3.png\" alt=\"Profile of Mark\" width=\"500\" height=\"307\" \/><\/a><\/p>\n<p>Mark is 17 years old. He is a future heavy-duty mechanic with a learning disability that was diagnosed in Grade 8. Mark absorbs information best by hearing it and enjoys making and fixing stuff with his hands. He&#8217;s in his first semester of college taking trades courses and loving it. Mark can&#8217;t wait to complete the foundation courses and move into his first apprenticeship placement. He lives at home with his family who shares one computer.<\/p>\n<p><strong>Ability<\/strong>: Difficulty absorbing a lot of information when reading it<\/p>\n<p><strong>Aptitude<\/strong>:\u00a0Basic technology user<\/p>\n<p><strong>Attitude<\/strong>:\u00a0Prefers to do things himself, but can get easily frustrated or impatient, especially with technology<\/p>\n<p><strong>Assistive technology<\/strong>: mp3 player<\/p>\n<p><strong>Format\u00a0preference<\/strong>:\u00a0mp3 so that he can and listen on the go<\/p>\n<p><a href=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\">Listen to an mp3 recording of a synthetic voice<\/a>.<\/p>\n<\/div>\n<div class=\"textbox key-takeaways\">\n<h3><a id=\"jacob\"><\/a>Jacob<\/h3>\n<div id=\"attachment_117\" style=\"width: 419px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Jacob.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-117\" class=\"wp-image-117\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174055\/Jacob.jpg\" alt=\"Image from Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a><\/p>\n<p id=\"caption-attachment-117\" class=\"wp-caption-text\">Image from Horton, Sarah; Quesenbery, Whitney. 2014. <em>A Web for Everyone<\/em>. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/<\/p>\n<\/div>\n<p>Jacob is a fourth-year business administration student who is blind and a bit of a geek.\u00a0Jacob is 28 years old and can&#8217;t wait to get his last few classes out of the way so he can start his career. He shares an apartment with his girlfriend.<\/p>\n<p><strong>Ability<\/strong>:\u00a0Blind since birth<\/p>\n<p><strong>Aptitude<\/strong>:\u00a0Skilled technology user<\/p>\n<p><strong>Attitude<\/strong>:\u00a0Digital native, early adopter, persists until he gets it<\/p>\n<p><strong>Assistive technology<\/strong>:<\/p>\n<ul>\n<li>Screen reader (JAWS on his laptop, VoiceOver on his iPhone)<\/li>\n<li>Victor Stream<\/li>\n<li>Audio recorder (to take notes)<\/li>\n<li>Refreshable Braille display<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>:\u00a0Electronic text, which he can easily use in JAWS and with VoiceOver; detests PDFs<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?start=248&#38;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\">Video of student using JAWS<\/a> (0s-1:31)<\/p>\n<p><a href=\"https:\/\/soundcloud.com\/freecodecamp\">Listen to a computer science student&#8217;s screen reader<\/a>.<span style=\"background-color: #ffffff\">\u00a0<\/span><\/p>\n<\/div>\n<div class=\"textbox exercises\">\n<h3><a id=\"Diana\"><\/a>Diana<\/h3>\n<p><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona_diana.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-280\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174058\/persona_diana.jpg\" alt=\"An image of Diana, woman in her 40's chatting on her cell phone and using her laptop computer with zoomtext\" width=\"500\" height=\"307\" \/><\/a><\/p>\n<p style=\"text-align: left\">Diana is retraining to be a personal coach after she experienced vision loss and was unable to continue working as a bus driver. She is 48 years old and taking many of her classes online. She lives with her husband.<\/p>\n<p><strong>Ability<\/strong>: Gradual\u00a0loss of vision; can read using magnifier easily, but eyes fatigue<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate technology user<\/p>\n<p><strong>Attitude<\/strong>: Has a routine and likes to stick to it<\/p>\n<p><strong>Assistive technology<\/strong>:<\/p>\n<ul>\n<li>ZoomText<\/li>\n<li>Text-to-Speech software (TextAloud)<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>:\u00a0PDF or electronic text that she can enlarge on her computer or listen to using\u00a0TextAloud.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\">Video of student using ZoomText<\/a> (0-1:31)<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"textbox examples\">\n<h3><a id=\"Trish\"><\/a>Trish<\/h3>\n<div id=\"attachment_120\" style=\"width: 419px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Emily.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-120\" class=\"wp-image-120\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174102\/Emily.jpg\" alt=\"Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a><\/p>\n<p id=\"caption-attachment-120\" class=\"wp-caption-text\">Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/<\/p>\n<\/div>\n<p>Trish is a college student taking university transfer courses. She has a physical disability and uses print books. She is 18 years old and lives with her family.<\/p>\n<p><strong>Ability<\/strong>: Brain damage in accident caused paralysis and motor issues<\/p>\n<p><strong>Aptitude<\/strong>: Basic computer user, intermediate iPad user<\/p>\n<p><strong>Attitude<\/strong>: Generally dependent on family, so enjoys reading and studying independently<\/p>\n<p><strong>Assistive technology<\/strong>:<\/p>\n<ul>\n<li>iPad<\/li>\n<li>Motorized wheelchair<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>: e-book formats, such as PDF, that can easily be loaded onto her iPad<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"textbox tryit\">\n<h3><a id=\"Ann\"><\/a>Ann<\/h3>\n<p><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/persona2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-453\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174107\/persona2.jpg\" alt=\"Profile of Anne\" width=\"500\" height=\"307\" \/><\/a><\/p>\n<p>Ann is a chemistry major with ADHD, a learning disability that makes it difficult for her to concentrate. She is 20 years old and hopes to become a pharmacist. Ann lives in a dorm on campus with two other female students.<\/p>\n<p><strong>Ability<\/strong>: ADHD, has difficulty concentrating<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate computer user<\/p>\n<p><strong>Attitude<\/strong>: Struggles at times, but very appreciative of how much learning software has helped her<\/p>\n<p><strong>Assistive technology<\/strong>: Learning software (Kurzweil on laptop)<\/p>\n<p><strong>Format preference<\/strong>:\u00a0Reading and listening at the same time<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-3\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?start=92&#38;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\">Video of student using Kurzweil on a computer<\/a>\u00a0(1:32-4:07)<\/p>\n<\/div>\n<div class=\"textbox learning-objectives\">\n<h3><a id=\"Steven\"><\/a>Steven<\/h3>\n<div id=\"attachment_116\" style=\"width: 419px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/94\/2015\/02\/Steven.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-116\" class=\"wp-image-116\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2213\/2017\/08\/28174111\/Steven.jpg\" alt=\"Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/\" width=\"409\" height=\"307\" \/><\/a><\/p>\n<p id=\"caption-attachment-116\" class=\"wp-caption-text\">Horton, Sarah; Quesenbery, Whitney. 2014. A Web for Everyone. New York: Rosenfeld Media. rosenfeldmedia.com\/books\/a-web-for-everyone\/<\/p>\n<\/div>\n<p>Steven is an English major who is deaf. He is 23 years old and likes the flexibility of taking online classes. He lives by himself.<\/p>\n<p><strong>Ability<\/strong>: Native language is ASL; can speak and read lips<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate technology user<\/p>\n<p><strong>Attitude<\/strong>: Can be annoyed about accessibility, such as lack of captions.<\/p>\n<p><strong>Assistive technology<\/strong>:<\/p>\n<ul>\n<li>CART (Communication Access Real-Time Transcription) for lectures (<a href=\"https:\/\/www.youtube.com\/watch?v=qn4B0gyDosA\">Watch a video demonstration of CART<\/a>. Note that this video is also captioned.)<\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" id=\"oembed-4\" title=\"Communication Access Realtime Translation: CART Services for Deaf and Hard-of-Hearing People\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qn4B0gyDosA?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<ul>\n<li>Captions<\/li>\n<li>Video chat<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>: No preference for textbook format, but without captions video is meaningless.<\/p>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-351\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>BC Open Textbook Accessibility Toolkit. <strong>Authored by<\/strong>: Amanda Coolidge, Sue Doner, and Tara Robertson. <strong>Provided by<\/strong>: BCCampus. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/opentextbc.ca\/accessibilitytoolkit\">https:\/\/opentextbc.ca\/accessibilitytoolkit<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":311,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"BC Open Textbook Accessibility Toolkit\",\"author\":\"Amanda Coolidge, Sue Doner, and Tara Robertson\",\"organization\":\"BCCampus\",\"url\":\"https:\/\/opentextbc.ca\/accessibilitytoolkit\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[47],"contributor":[],"license":[],"class_list":["post-351","chapter","type-chapter","status-publish","hentry","chapter-type-standard"],"part":168,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapters\/351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/wp\/v2\/users\/311"}],"version-history":[{"count":5,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapters\/351\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapters\/351\/revisions\/413"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/parts\/168"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapters\/351\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/wp\/v2\/media?parent=351"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/pressbooks\/v2\/chapter-type?post=351"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/wp\/v2\/contributor?post=351"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oerguide\/wp-json\/wp\/v2\/license?post=351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}