{"id":363,"date":"2014-08-17T17:53:12","date_gmt":"2014-08-17T17:53:12","guid":{"rendered":"https:\/\/courses.candelalearning.com\/orgbehavior1xmaster\/?post_type=chapter&#038;p=363"},"modified":"2016-01-21T10:37:23","modified_gmt":"2016-01-21T10:37:23","slug":"2-1-the-business-case-for-diversity-at-kaiser-permanente","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/chapter\/2-1-the-business-case-for-diversity-at-kaiser-permanente\/","title":{"raw":"2.1 The Business Case for Diversity at Kaiser Permanente","rendered":"2.1 The Business Case for Diversity at Kaiser Permanente"},"content":{"raw":"Bernard Tyson is the Chairman and CEO of Kaiser Permanente, a healthcare company that has used diversity as a strategy to improve its business performance in providing care to a diverse customer population. Watch the video to understand the business case for diversity at Kaiser Permanente.\r\n\r\n<iframe src=\"\/\/www.youtube.com\/embed\/7Z_5lEhoYS8?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>","rendered":"<p>Bernard Tyson is the Chairman and CEO of Kaiser Permanente, a healthcare company that has used diversity as a strategy to improve its business performance in providing care to a diverse customer population. Watch the video to understand the business case for diversity at Kaiser Permanente.<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/7Z_5lEhoYS8?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-363\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>Diversity Commitment at the Top: What Makes Kaiser Permanente Score With Employees, Customers?. <strong>Authored by<\/strong>: DiversityInc. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/youtu.be\/7Z_5lEhoYS8\">http:\/\/youtu.be\/7Z_5lEhoYS8<\/a>. <strong>License<\/strong>: <em>All Rights Reserved<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">Lumen Learning authored content<\/div><ul class=\"citation-list\"><li><strong>Provided by<\/strong>: Lumen Learning. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/lumenlearning.com\">http:\/\/lumenlearning.com<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":7,"menu_order":2,"template":"","meta":{"_candela_citation":"[{\"type\":\"lumen\",\"description\":\"\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"http:\/\/lumenlearning.com\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"Diversity Commitment at the Top: What Makes Kaiser Permanente Score With Employees, Customers?\",\"author\":\"DiversityInc\",\"organization\":\"\",\"url\":\"http:\/\/youtu.be\/7Z_5lEhoYS8\",\"project\":\"\",\"license\":\"arr\",\"license_terms\":\"Standard YouTube License\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-363","chapter","type-chapter","status-publish","hentry"],"part":168,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapters\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":2,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapters\/363\/revisions"}],"predecessor-version":[{"id":584,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapters\/363\/revisions\/584"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/parts\/168"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapters\/363\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/pressbooks\/v2\/chapter-type?post=363"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/wp\/v2\/contributor?post=363"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-orgbehavior\/wp-json\/wp\/v2\/license?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}