Key Terms: 

• Nonverbal communication: the process of conveying a message without the use of words
• Illustrator: nonverbal messages which control, maintain or discourage interaction
• Affect Displays: nonverbal communication that express emotions or feelings
• Adaptor: displays of nonverbal communication that help you adapt to your environment and each context, helping you feel comfortable and secure.
  
• Proxemics: the study of the human use of space and distance in communication
• Territory: the space you claim as your own, are responsible for, or are willing to defend.
• Personal space: the “bubble” of space surrounding each individual
• Chronemics: the study of how we refer to and perceive time
• Kinesics: study of body movements
• Haptics: Touch in communication interaction
• Paralanguage: verbal and nonverbal aspects of speech that influence meaning, including tone, intensity, pausing, and even silence.
• Pregnant pause: a silence between verbal messages that is full of meaning
• Artifacts: forms of decorative ornamentation that are chosen to represent self-concept
• Environment: involves the physical and psychological aspects of the communication context.

Study Questions: 

SQ1 – What is nonverbal communication?

Nonverbal communication is the process of conveying a message without the use of words; it relates to the dynamic process of communication, the perception process and listening, and verbal communication. Nonverbal communication is fluid and fast, universal, confusing, and contextual. It can add to or replace verbal communication and can be intentional or unintentional. Nonverbal communication communicates feelings and attitudes, and people tend to believe nonverbal messages more than verbal ones.

SQ2 – What are the eight general types of nonverbal communication?

Nonverbal communication can be categorized into eight types: space, time, physical characteristics, body movements, touch, paralanguage, artifacts, and environment.

SQ3 – How can movement be used in a presentation?

To use movement strategically in your presentation, keep it natural and consider using the speaker’s triangle, the three-step sequence, facial gestures, and eye contact.

SQ4 – How are visual aids effective in presentations?

Strategically chosen visual aids will serve to illustrate, complement, and reinforce your verbal message.

SQ5 – How can one improve their nonverbal communication?

To use nonverbal communication to enhance your message, watch reactions and consider enrolling an observer to help you become aware of your nonverbal habits and how your audience receives nonverbal messages.