{"id":1361,"date":"2022-12-05T19:36:02","date_gmt":"2022-12-05T19:36:02","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/?post_type=chapter&p=1361"},"modified":"2022-12-05T19:36:02","modified_gmt":"2022-12-05T19:36:02","slug":"about-this-course","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/chapter\/about-this-course\/","title":{"raw":"About This Course","rendered":"About This Course"},"content":{"raw":"

About This Course<\/h2>\r\n
\r\n
\r\n\r\nIn Business Communication Skills for Managers, students learn how to effectively communicate in business, with an emphasis on the use of these skills as a manager. The course introduces important elements of successful communication, providing examples of effective communication and providing students with opportunities to practice the same. The course covers the essentials of communication including professional writing, visual aids, presentations, speeches, phone and online communication, and both getting hired and finding new hires.\u00a0This version of Business Communication Skills for Managers was formatted specifically to benefit students of SUNY Oswego enrolled in COM211: Strategic Communication for Business.\u00a0<\/em>\r\n

Course Improvements<\/h2>\r\nWe believe in making continuous improvements to our courses in order to enhance and facilitate student learning. This newest version of the course includes data-driven improvements to assessment questions and text content in order to better illustrate, clarify, and evaluate concepts.\r\n

Contributors<\/h2>\r\nThis course was developed by Lumen Learning with significant contributions by:\r\n\r\nPrimary Content Authors<\/strong>\r\nFreedom Learning Group\r\nBarbara Egel, City Colleges of Chicago\r\nSusan Kendall, Arapahoe Community College\r\nRobert Danielson, Saint Mary\u2019s College of California\r\nNina Burokas, Mendocino College, Saddleback College\r\nSherilyn Reynolds, San Jacinto Community College\r\nFarhad Desai, Concordia University\r\nMarie Stirk, Contributor\r\n\r\nAcknowledgments<\/strong>\r\nThis book has benefited from the contributions of many people, including Nagisa Aoki,\u00a0Sydney Beal,\u00a0Ron Behar,\u00a0Caliyah Brown,\u00a0Sonia Cohen,\u00a0Samantha Crane,\u00a0Mia Daniels,\u00a0Wesley Dickens, Adam Eikleberry, Claudia Eckelmann, Samantha Fabian, Sean Fitzhenry, Jamie Faulk, Barbara Gonzalez,\u00a0Brian Goulet,\u00a0Karen Green,\u00a0Elizabeth Guinchard,\u00a0Andrea Harless,\u00a0Crystal Hawkins, Jackson Hawkins,\u00a0Graciela Hernandez,\u00a0Richard Iler, Nicole Jones, Jorge Lazcano, Leana Magdaleno,\u00a0Lesly Merida,\u00a0Sean Mize,\u00a0Austin Murray,\u00a0Kathleen Norton, Kathy Norton, Sara Ojeda-Dominguez,\u00a0Joleen Padbury,\u00a0Sher Palazzi,\u00a0Cody Poskin, Thomas Russell, Linda Tran, Nathan Schank, Seneca Utech, Giggy Wagner, Corban Warren, Carla Williams, and Ariadne Wolf.\r\n

About Lumen<\/h2>\r\nLumen Learning courseware is based on open educational resources (OER). When we can find well-designed, effective OER that are appropriately licensed, we use them in our courseware. When we can\u2019t find pre-existing OER, we create original content and license it as OER (under a Creative Commons Attribution license).\r\n\r\nLumen\u2019s authoring process doesn\u2019t end when our courseware is released. Our choice to adopt open educational resources means that we have the copyright permissions necessary to engage in continuous improvement of our learning content. Consequently, our courses are continually being revised and updated. Errata reported for our courseware are fixed in a matter of days, as opposed to the traditional model in which errors persist until the next \u201cedition\u201d is printed (often a year or more). Students and faculty can suggest improvements to our courses directly from within the courseware as they use it. And we conduct regular analyses to determine where students are struggling the most in our courseware and make improvements that specifically target these areas.\r\n\r\nGiven our unique approach, our list of authors and other contributors may look different than the lists you are used to seeing. We provide both a list of the primary content authors (the people involved in the initial creation of the course) and a list of everyone who has contributed suggestions and other improvements to the course since it was first released. We invite you to join us as we create courseware that supports student learning more effectively each semester.\r\n\r\nIf you\u2019d like to connect with us to learn more about adopting this course, please\u00a0Contact Us<\/a>.\r\n\r\nYou can also\u00a0make an appointment<\/a>\u00a0for\u00a0Office Hours<\/a>\u00a0to connect virtually with a live Lumen expert about any question you may have.\r\n

Contribute!<\/h2>\r\n
Did you have an idea for improving this content? We\u2019d love your input.<\/div>\r\nImprove this page<\/a>\r\n\r\n<\/div>\r\n<\/div>","rendered":"

About This Course<\/h2>\n
\n
\n

In Business Communication Skills for Managers, students learn how to effectively communicate in business, with an emphasis on the use of these skills as a manager. The course introduces important elements of successful communication, providing examples of effective communication and providing students with opportunities to practice the same. The course covers the essentials of communication including professional writing, visual aids, presentations, speeches, phone and online communication, and both getting hired and finding new hires.\u00a0This version of Business Communication Skills for Managers was formatted specifically to benefit students of SUNY Oswego enrolled in COM211: Strategic Communication for Business.\u00a0<\/em><\/p>\n

Course Improvements<\/h2>\n

We believe in making continuous improvements to our courses in order to enhance and facilitate student learning. This newest version of the course includes data-driven improvements to assessment questions and text content in order to better illustrate, clarify, and evaluate concepts.<\/p>\n

Contributors<\/h2>\n

This course was developed by Lumen Learning with significant contributions by:<\/p>\n

Primary Content Authors<\/strong>
\nFreedom Learning Group
\nBarbara Egel, City Colleges of Chicago
\nSusan Kendall, Arapahoe Community College
\nRobert Danielson, Saint Mary\u2019s College of California
\nNina Burokas, Mendocino College, Saddleback College
\nSherilyn Reynolds, San Jacinto Community College
\nFarhad Desai, Concordia University
\nMarie Stirk, Contributor<\/p>\n

Acknowledgments<\/strong>
\nThis book has benefited from the contributions of many people, including Nagisa Aoki,\u00a0Sydney Beal,\u00a0Ron Behar,\u00a0Caliyah Brown,\u00a0Sonia Cohen,\u00a0Samantha Crane,\u00a0Mia Daniels,\u00a0Wesley Dickens, Adam Eikleberry, Claudia Eckelmann, Samantha Fabian, Sean Fitzhenry, Jamie Faulk, Barbara Gonzalez,\u00a0Brian Goulet,\u00a0Karen Green,\u00a0Elizabeth Guinchard,\u00a0Andrea Harless,\u00a0Crystal Hawkins, Jackson Hawkins,\u00a0Graciela Hernandez,\u00a0Richard Iler, Nicole Jones, Jorge Lazcano, Leana Magdaleno,\u00a0Lesly Merida,\u00a0Sean Mize,\u00a0Austin Murray,\u00a0Kathleen Norton, Kathy Norton, Sara Ojeda-Dominguez,\u00a0Joleen Padbury,\u00a0Sher Palazzi,\u00a0Cody Poskin, Thomas Russell, Linda Tran, Nathan Schank, Seneca Utech, Giggy Wagner, Corban Warren, Carla Williams, and Ariadne Wolf.<\/p>\n

About Lumen<\/h2>\n

Lumen Learning courseware is based on open educational resources (OER). When we can find well-designed, effective OER that are appropriately licensed, we use them in our courseware. When we can\u2019t find pre-existing OER, we create original content and license it as OER (under a Creative Commons Attribution license).<\/p>\n

Lumen\u2019s authoring process doesn\u2019t end when our courseware is released. Our choice to adopt open educational resources means that we have the copyright permissions necessary to engage in continuous improvement of our learning content. Consequently, our courses are continually being revised and updated. Errata reported for our courseware are fixed in a matter of days, as opposed to the traditional model in which errors persist until the next \u201cedition\u201d is printed (often a year or more). Students and faculty can suggest improvements to our courses directly from within the courseware as they use it. And we conduct regular analyses to determine where students are struggling the most in our courseware and make improvements that specifically target these areas.<\/p>\n

Given our unique approach, our list of authors and other contributors may look different than the lists you are used to seeing. We provide both a list of the primary content authors (the people involved in the initial creation of the course) and a list of everyone who has contributed suggestions and other improvements to the course since it was first released. We invite you to join us as we create courseware that supports student learning more effectively each semester.<\/p>\n

If you\u2019d like to connect with us to learn more about adopting this course, please\u00a0Contact Us<\/a>.<\/p>\n

You can also\u00a0make an appointment<\/a>\u00a0for\u00a0Office Hours<\/a>\u00a0to connect virtually with a live Lumen expert about any question you may have.<\/p>\n

Contribute!<\/h2>\n
Did you have an idea for improving this content? We\u2019d love your input.<\/div>\n

Improve this page<\/a><\/p>\n<\/div>\n<\/div>\n\n\t\t\t

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Candela Citations<\/h3>\n\t\t\t\t\t
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CC licensed content, Original<\/div>