{"id":1492,"date":"2023-02-22T16:52:30","date_gmt":"2023-02-22T16:52:30","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/?post_type=chapter&#038;p=1492"},"modified":"2023-04-28T16:30:48","modified_gmt":"2023-04-28T16:30:48","slug":"6-4-meeting-minutes-and-agenda","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/chapter\/6-4-meeting-minutes-and-agenda\/","title":{"raw":"6.4 Meeting Minutes and Agenda","rendered":"6.4 Meeting Minutes and Agenda"},"content":{"raw":"<header>\r\n<h2 class=\"entry-title\">Meetings and Agendas<\/h2>\r\n<p data-type=\"author\">KATRINA WEBKAMIGAD AND YVONNE ABITONG<\/p>\r\n<img class=\"alignnone size-full wp-image-251\" src=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash.jpg\" srcset=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash.jpg 6000w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-300x199.jpg 300w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-768x509.jpg 768w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-1024x679.jpg 1024w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-65x43.jpg 65w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-225x149.jpg 225w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-350x232.jpg 350w\" alt=\"\" width=\"6000\" height=\"3977\" \/>\r\n<sup>Photo by\u00a0<a href=\"https:\/\/unsplash.com\/photos\/qCi_MzVODoU?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Campaign Creators<\/a>\u00a0on\u00a0<a href=\"https:\/\/unsplash.com\/search\/photos\/meeting-table?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/sup>\r\n<div id=\"post-365\" class=\"standard post-365 chapter type-chapter status-publish hentry\">\r\n<div class=\"entry-content\">\r\n<div id=\"mclean-ch01_s01_n01\" class=\"bcc-box bcc-highlight\">\r\n<h3 class=\"title\">LEARNING OBJECTIVES<\/h3>\r\n<ol id=\"mclean-ch01_s01_l01\" class=\"orderedlist\">\r\n \t<li>Create a meeting agenda<\/li>\r\n \t<li>Identify elements of a formal agenda<\/li>\r\n \t<li>Take minutes during a meeting<\/li>\r\n \t<li>Identify elements of formal meeting minutes<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<h1>AGENDAS<\/h1>\r\nAgendas are used to organize meetings, keep track of old and new content, gives a time frame for what items are to be discussed and provides a clear understanding of a common end goal for the participants. Agendas hold important dates and content, plus they provide guidance and preparations for the following meetings.\r\n<h3>What is a meeting Agenda?<\/h3>\r\n<ul>\r\n \t<li>A meeting Agenda is a list of components and goals that participants are \u00a0to discuss and hope to accomplish during a meeting<\/li>\r\n<\/ul>\r\n<h3>What is the purpose of an Agenda?<\/h3>\r\n<ul>\r\n \t<li>To outline the main ideas of any events, responsibilities and deadlines that must be further discussed and determined.<\/li>\r\n<\/ul>\r\n<header class=\"textbox__header\">\r\n<h3 class=\"textbox__title\">How to Develop an Effective Agenda<\/h3>\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li>Create an agenda<\/li>\r\n \t<li>Identify the five W\u2019s (Who, What, When, Where and Why?)<\/li>\r\n \t<li>Items of discussion<\/li>\r\n \t<li>Goals of the meeting<\/li>\r\n \t<li>Provide any readings or documentation that will prepare your participants for what is expected<\/li>\r\n<\/ul>\r\n<\/div>\r\n<h3>When can an Agenda be used?<\/h3>\r\n<ul>\r\n \t<li>An agenda can be used anytime there is a big event, interview times and dates, work schedules or school schedules, conferences etc.<\/li>\r\n<\/ul>\r\n<header class=\"textbox__header\">\r\n<h3 class=\"textbox__title\">Structure and Format of an Agenda<\/h3>\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li>Daily Planner<\/li>\r\n \t<li>Timetable<\/li>\r\n \t<li>Syllabus<\/li>\r\n<\/ul>\r\n&nbsp;\r\n\r\n<\/div>\r\nThe blueprint for any meeting is the\u00a0<strong>agenda<\/strong>\u00a0document. It contains the following:\r\n<ol>\r\n \t<li>The\u00a0<strong>time, date, location<\/strong>, list of\u00a0<strong>participants, purpose<\/strong>\u00a0statement,\u00a0<strong>call to order<\/strong>\u00a0identifying the person chairing or leading the meeting<\/li>\r\n \t<li><strong>Introductions<\/strong>\u00a0if there is even one new participant in the group<\/li>\r\n \t<li><strong>Roll call<\/strong>\u00a0listing the participants expected, which can be silently checked off by the participant in charge of recording minutes; a note is made beside the name of any absentees so that a list of actual participants is ready for the minutes<\/li>\r\n \t<li><strong>Approval of the minutes<\/strong>, where corrections to the previous meeting\u2019s minutes (sent out soon after the previous meeting) are suggested by participants who were there before the minutes are approved by the group for official archiving<\/li>\r\n \t<li><strong>Old business<\/strong>\u00a0for discussing any issues left unresolved (\u201ctabled\u201d) in the previous meeting<\/li>\r\n \t<li><strong>New business<\/strong>\u00a0listing topics for discussion in order of priority so that the most important issues can be dealt with first so that items of lesser importance don\u2019t push the important ones off the agenda and into the next meeting if the lesser items end up taking longer than expected\r\n<ul>\r\n \t<li>The expected length of time is indicated for each item, with contentious items getting extra time to accommodate the depth of discussion expected.<\/li>\r\n \t<li>Items may include proposals for new initiatives, brief presentations reporting on recent developments or existing initiatives, and discussions about recent or upcoming developments<\/li>\r\n \t<li>Any preparatory work is indicated such as readings (e.g., reports that will be discussed) or reports that must be presented by individuals.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Adjournment<\/strong>\u00a0for discussing when the next meeting shall take place<\/li>\r\n<\/ol>\r\n&nbsp;\r\n\r\nFigure below provides an example of a meeting agenda.\r\n<figure id=\"attachment_1307\" class=\"wp-caption aligncenter\" aria-describedby=\"caption-attachment-1307\"><img class=\"wp-image-1307\" src=\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-1012x1024.png\" srcset=\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-1012x1024.png 1012w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-297x300.png 297w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-768x777.png 768w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-65x66.png 65w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-225x228.png 225w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-350x354.png 350w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2.png 1224w\" alt=\"\" width=\"875\" height=\"885\" \/><figcaption id=\"caption-attachment-1307\" class=\"wp-caption-text\">Figure 6.8| Meeting Agenda<\/figcaption><\/figure>\r\n<h2>Running a Meeting<\/h2>\r\n<h3>Introduction<\/h3>\r\nMake your objective clear. A meeting must have a specific and defined purpose. Before you send that calendar invite, ask yourself: What do I seek to accomplish? Are you alerting people to a change in management or a shift in strategy? Are you seeking input from others on a problem facing the company? Are you looking to arrive at a decision on a particular matter?\r\n\r\nIn order to conduct an effective meeting, You also need to have an agenda. An agenda usually contains the following elements:\r\n<ul>\r\n \t<li>Call to Order<\/li>\r\n \t<li>Roll Call<\/li>\r\n \t<li>Reading\/Approval of Minutes<\/li>\r\n \t<li>Officer\u2019s (and others) Reports<\/li>\r\n \t<li>Committee Reports<\/li>\r\n \t<li>Unfinished Business<\/li>\r\n \t<li>New Business<\/li>\r\n<\/ul>\r\n<strong>Stick to your schedule<\/strong>. Create an agenda that lays out everything you plan to cover in the meeting, along with a timeline that allots a certain number of minutes to each item and email it to people in advance. Once you\u2019re in the meeting, put that agenda up on a screen or whiteboard for others to see. This keeps people focused.\r\n\r\n<strong>Start on time, end on time<\/strong>. If you have responsibility for running regular meetings and you have a reputation for being someone who starts and ends promptly, you will be amazed how many of your colleagues will make every effort to attend your meetings. People appreciate it when you understand that their time is valuable. Another note on time: Do not schedule any meeting to last longer than an hour. Sixty minutes is generally the longest time workers can remain truly engaged.\r\n\r\n<strong>Follow up<\/strong>. It\u2019s quite common for people to come away from the same meeting with very different interpretations of what went on. To reduce this risk, email a memo highlighting what was accomplished to all who attended within 24 hours after the meeting. Document the responsibilities given, tasks delegated, and any assigned deadlines. That way, everyone will be on the same page.\r\n<h2>Meeting Minutes<\/h2>\r\n<\/header><a href=\"https:\/\/textbooks.whatcom.edu\/cmst245\/chapter\/2-9\/#attribution2-9\">Page Attribution<\/a>\r\n<p id=\"venditti_0.0-ch12_s04_p02\" class=\"para editable block\">Bookends hold books up. Without them, the books tumble onto each other or off the shelf. The \u201cbookends\u201d of a meeting, likewise, are as important as the meeting itself. Without them, nobody knows beforehand what\u2019s going to happen or remembers afterward what did. We\u2019ve discussed the first major bookend of a meeting, its agenda. In this section we\u2019ll turn our attention to the kinds of bookends that follow a meeting, including principally its minutes.<\/p>\r\n\r\n<h3>The Why and How of Meeting Minutes<\/h3>\r\n<div id=\"venditti_0.0-ch12_s04_s02\" class=\"section\">\r\n<p id=\"venditti_0.0-ch12_s04_s02_p01\" class=\"para editable block\">Among the exasperating experiences in group meetings are moments when people say, \u201cWe talked about this before\u2014at least twice. Why are we going over the same ground again?\u201d There are also those times when we hear, \u201cJohn, you were supposed to report on this. What\u2019s your report?\u201d and John replies, \u201cBut I didn\u2019t know I was supposed to make a report.\u201d<\/p>\r\n\r\n<\/div>\r\n<p class=\"title editable block\">Whether we like or believe it or not, our individual impressions of a meeting start changing and diverging the moment we leave the site. As one business writer noted, \u201cEven with the ubiquitous tools of organization and sharing ideas\u2026the capacity for misunderstanding is unlimited.\u201d<span id=\"venditti_0.0-fn12_018\" class=\"footnote\">Matson, E. (1996, April-May). The seven sins of deadly meetings.\u00a0<em class=\"emphasis\">Fast Company<\/em>, 122.<\/span><\/p>\r\n\r\n<h3><strong>Effective meeting minutes include the following:<\/strong><\/h3>\r\n<ol>\r\n \t<li>Date, location, time (start\/stop), participants in attendance and those absent.<\/li>\r\n \t<li>Detailed account of significant discussion points and decision(s) made.<\/li>\r\n<\/ol>\r\nMinutes should be written for an audience needing to know what was discussed at a meeting.\u00a0 You dont have to capture everything everyone said in the meeting (like a transcript), but you should capture the essence of the discussion.\r\n\r\n<em><strong>Good Example<\/strong>:<\/em>\u00a0The group talked about various types of fundraising events, and narrowed its focus to those that have a low overhead and are family friendly. Ideas that will be explore more fully include a fun run\/walk, block party, and pony rides.\r\n\r\n<strong><em>Bad Example<\/em><\/strong>: The group talked about fundraising.\r\n<ol start=\"3\">\r\n \t<li>Action items.<\/li>\r\n<\/ol>\r\nThings that need to be done by meeting participants\u00a0<strong>after<\/strong>\u00a0the meeting need to be called out and identified as action items. Each action item should be set off on its own line, and include the task, who is responsible for the task, and when the task will be done.\r\n<h3><strong><em>Examples<\/em><\/strong><\/h3>\r\nAction item: All participants will write up a personal bio and submit it to HR by June 2, 2025.\r\n\r\nAction item: Ted will contact the legal department to get guidelines for our new policy and email the information to the group by next Tuesday.\r\n<ol start=\"4\">\r\n \t<li>Next steps<\/li>\r\n<\/ol>\r\nSummary of plans and procedures for the group.\r\n\r\n<em>Example<\/em>: Members will work on their action items, and come to the next meeting ready to share out with committee. Committee chair will schedule the next meeting, and circulate the draft minutes for review and approval.\r\n<h3><strong>Recording minutes during the meeting<\/strong><\/h3>\r\nRecording communication in \u201creal time\u201d during a meeting is definitely a skill that takes practice. Below are some suggestion that help minute takers stay on track during the meeting:\r\n\r\n<strong>1.Get the agenda<\/strong>\r\n\r\nBefore the meeting, get an agenda from the meeting facilitator so you can prepare yourself for the topics, and make a template to fill in during the meeting.\r\n\r\n<strong>2. Decide what method of transcription works best for you<\/strong>\r\n\r\nSome people like to record minutes on their computer during a meeting, while others like to take notes on paper. Decide what method works best for you. If you are considering tape-recording the meeting to help you fill in details when crafting the actual minutes, you should get consent from the meeting participates. Some states (e.g., Washington State) have informed consent laws about tape recording people.\r\n\r\n<strong>3. Have plenty of space to record notes<\/strong>\r\n\r\nWhether you chose to create a template based on the agenda or not, you will want to make sure you have plenty of room to record your minutes. Not everything you write down will go into your finalized minutes, but a good minute taker captures as much as they can during the meeting.\r\n\r\n<strong>4. Record facts, not interpretations<\/strong>\r\n\r\nWhile taking minutes you want to make sure that you record what people say, not how you feel about their statements. For example, you would write \u201cStacey suggested we all donate money to the food bank\u201d as opposed to \u201cStacey had the ridiculous idea that everyone donate to the food bank.\r\n\r\n<strong>5. Focus on major issues, actions and decisions, not on every comment made.<\/strong>\r\n\r\nYour goal is to capture the bases of the discussion, not create a transcript. Action items need to be detailed and specific, but the rest of the minutes can summarize the general gist of the discussions.\r\n\r\n<strong>6. Make sure you have the meeting participants and their names recorded accurately before the meeting adjourns.<\/strong>\r\n\r\n<strong>7. Identify yourself as the minute taker<\/strong>\r\n\r\nIt is important to put your name at the bottom of the minutes, in case anyone needs to ask a clarifying question or request edits to the minutes.\r\n<div class=\"textbox examples\">\r\n<h3>Examples<\/h3>\r\nRespectfully Submitted by [your name]\r\n\r\nHave the meeting facilitator (or yourself as the person recording minutes) distribute minutes promptly. When and how you disseminate minutes shows whether and how much you care about what your group does. If your group has bylaws, it may be a good idea for them to include a time frame within which minutes of meetings need to be distributed (such as \u201cwithin five days\u201d).\r\n\r\nMake sure your mailing list of people to receive minutes is up to date and accurate. This will ensure that no one misses the next meeting because he or she didn\u2019t see when and where it was scheduled to take place.\r\n\r\nSloppy minutes degrade the value of the work and time people invest together. They can also weaken a group\u2019s morale. Professional minutes, on the other hand, may even make people who weren\u2019t at a meeting wish they had been\u2014although that\u2019s perhaps asking a lot, unless you served pizza!\u2014and can strengthen your group\u2019s pride and solidarity. As with meeting agendas, there are a wide variety of sample meeting minutes to review. Here\u2019s a\u00a0link\u00a0to a Google search for meeting minutes.\r\n\r\n<\/div>\r\n&nbsp;\r\n<div id=\"venditti_0.0-ch12_s04_s03\" class=\"section\">\r\n<h2 class=\"title editable block\">What Else?<\/h2>\r\n<p id=\"venditti_0.0-ch12_s04_s03_p01\" class=\"para editable block\">If you\u2019re the leader of the group, making sure that minutes are prepared and distributed well is only one step toward increasing the likelihood that your meetings will achieve their full potential of transmitting discussions into plans and plans into action. You should do three other things after a meeting.<\/p>\r\n<p id=\"venditti_0.0-ch12_s04_s03_p02\" class=\"para editable block\">First, you should contact group members who were identified in the minutes as being responsible for follow-up action. See if they need information, resources, or other help to follow through on their assignments. If a committee or subcommittee was asked to take action on some point, get in touch with whoever heads it and offer to provide materials or other support that may be needed to accomplish its work.<\/p>\r\n<p id=\"venditti_0.0-ch12_s04_s03_p03\" class=\"para editable block\">Second, you should set a positive example. Take a few minutes to reflect on how effective you were in facilitating the last meeting and ask yourself what you might change at the next one. Be sure, too, to implement any decisions in a timely fashion that you as the leader were given.<\/p>\r\n<p id=\"venditti_0.0-ch12_s04_s03_p04\" class=\"para editable block\">Third, you should make sure that the minutes of your group\u2019s meetings are stored in secure form, either physically or digitally or both, so that they are available to both you and other group members at any time. Your group\u2019s\u00a0<span class=\"margin_term\"><a class=\"glossterm\" href=\"https:\/\/textbooks.whatcom.edu\/cmst230\/chapter\/groups-and-meetings\/\"><em>institutional memory<\/em><\/a><\/span>, which is the foundation for future members to build upon, needs to be tended regularly and diligently. When in doubt, it\u2019s better to hold onto information and documentation related to your group. Discarding something because you think to yourself \u201cnobody will forget this\u201d may very well turn out to be a mistake.<\/p>\r\n<p id=\"venditti_0.0-ch12_s04_s03_p05\" class=\"para editable block\">Observing these suggestions may not make the experiences associated with following up on group meetings heavenly, but it might at least keep them from being too hellish.<\/p>\r\n&nbsp;\r\n<div class=\"wp-nocaption alignnone size-full wp-image-255\"><img class=\"size-full wp-image-255 aligncenter\" src=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office.jpg\" srcset=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office.jpg 781w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-280x300.jpg 280w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-768x823.jpg 768w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-65x70.jpg 65w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-225x241.jpg 225w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-350x375.jpg 350w\" alt=\"\" width=\"781\" height=\"837\" \/><\/div>\r\n<p style=\"text-align: center;\">Formal Meeting Minutes template available in Microsoft Office<\/p>\r\n\r\n<header class=\"textbox__header\">\r\n<h2 class=\"textbox__title\">Informal Meeting Minutes Example<\/h2>\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n\r\n<strong>Law Minutes- January 19, 2019<\/strong>\r\n\r\n<strong>Attendees<\/strong>: Katrina Webkamigad, Sabrina Trudeau\r\n\r\n<strong>Missing<\/strong>: Yvonne Abitong\r\n\r\n<strong>Agenda<\/strong>: \u00a0Discussing about the presentation for Law\r\n\r\n<strong>Action and Tasks<\/strong>: Discussed the presentation and figure out who\u2019s going to write what and discussed about researching we found and compared each others\u2019 ideas. Also discussed when we would meet up group.\r\n\r\n<strong>Main Points<\/strong>: \u00a0Discussing the roles in the group project, discussing the topic of the Ombudsman, giving task\/responsibilities on who will research what.\r\n\r\n<strong>Future Decisions<\/strong>: next meeting we will discuss what everyone researched on, and get started on the PowerPoint to input our information.\r\n<h2>Page Attribution<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/2012books.lardbucket.org\/books\/an-introduction-to-group-communication\/s14-04-post-meeting-communication-and.html\">An Introduction to Group Communication<\/a>\u00a0(2012)<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div id=\"mclean-ch01_s01_s04\" class=\"section\">\r\n<div id=\"mclean-ch01_s01_s04_n02\" class=\"bcc-box bcc-info\">\r\n<h3 class=\"title\">EXERCISES<\/h3>\r\n<ol id=\"mclean-ch01_s01_s04_l02\" class=\"orderedlist\">\r\n \t<li>Review the minutes of 3\u20134 recent meetings of a local governmental agency such as a city council or parks commission. What portion of the text in each set of minutes, if any, do you feel could be eliminated without diminishing the effectiveness of the documents as records of the meetings? Write up a revised version of one of the sets of minutes which most efficiently conveys what was important in the meeting.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n&nbsp;\r\n\r\n<\/div>","rendered":"<header>\n<h2 class=\"entry-title\">Meetings and Agendas<\/h2>\n<p data-type=\"author\">KATRINA WEBKAMIGAD AND YVONNE ABITONG<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-251\" src=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash.jpg\" srcset=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash.jpg 6000w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-300x199.jpg 300w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-768x509.jpg 768w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-1024x679.jpg 1024w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-65x43.jpg 65w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-225x149.jpg 225w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/campaign-creators-1166994-unsplash-350x232.jpg 350w\" alt=\"\" width=\"6000\" height=\"3977\" \/><br \/>\n<sup>Photo by\u00a0<a href=\"https:\/\/unsplash.com\/photos\/qCi_MzVODoU?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Campaign Creators<\/a>\u00a0on\u00a0<a href=\"https:\/\/unsplash.com\/search\/photos\/meeting-table?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/sup><\/p>\n<div id=\"post-365\" class=\"standard post-365 chapter type-chapter status-publish hentry\">\n<div class=\"entry-content\">\n<div id=\"mclean-ch01_s01_n01\" class=\"bcc-box bcc-highlight\">\n<h3 class=\"title\">LEARNING OBJECTIVES<\/h3>\n<ol id=\"mclean-ch01_s01_l01\" class=\"orderedlist\">\n<li>Create a meeting agenda<\/li>\n<li>Identify elements of a formal agenda<\/li>\n<li>Take minutes during a meeting<\/li>\n<li>Identify elements of formal meeting minutes<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<h1>AGENDAS<\/h1>\n<p>Agendas are used to organize meetings, keep track of old and new content, gives a time frame for what items are to be discussed and provides a clear understanding of a common end goal for the participants. Agendas hold important dates and content, plus they provide guidance and preparations for the following meetings.<\/p>\n<h3>What is a meeting Agenda?<\/h3>\n<ul>\n<li>A meeting Agenda is a list of components and goals that participants are \u00a0to discuss and hope to accomplish during a meeting<\/li>\n<\/ul>\n<h3>What is the purpose of an Agenda?<\/h3>\n<ul>\n<li>To outline the main ideas of any events, responsibilities and deadlines that must be further discussed and determined.<\/li>\n<\/ul>\n<\/header>\n<header class=\"textbox__header\">\n<h3 class=\"textbox__title\">How to Develop an Effective Agenda<\/h3>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>Create an agenda<\/li>\n<li>Identify the five W\u2019s (Who, What, When, Where and Why?)<\/li>\n<li>Items of discussion<\/li>\n<li>Goals of the meeting<\/li>\n<li>Provide any readings or documentation that will prepare your participants for what is expected<\/li>\n<\/ul>\n<\/div>\n<h3>When can an Agenda be used?<\/h3>\n<ul>\n<li>An agenda can be used anytime there is a big event, interview times and dates, work schedules or school schedules, conferences etc.<\/li>\n<\/ul>\n<header class=\"textbox__header\">\n<h3 class=\"textbox__title\">Structure and Format of an Agenda<\/h3>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>Daily Planner<\/li>\n<li>Timetable<\/li>\n<li>Syllabus<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p>The blueprint for any meeting is the\u00a0<strong>agenda<\/strong>\u00a0document. It contains the following:<\/p>\n<ol>\n<li>The\u00a0<strong>time, date, location<\/strong>, list of\u00a0<strong>participants, purpose<\/strong>\u00a0statement,\u00a0<strong>call to order<\/strong>\u00a0identifying the person chairing or leading the meeting<\/li>\n<li><strong>Introductions<\/strong>\u00a0if there is even one new participant in the group<\/li>\n<li><strong>Roll call<\/strong>\u00a0listing the participants expected, which can be silently checked off by the participant in charge of recording minutes; a note is made beside the name of any absentees so that a list of actual participants is ready for the minutes<\/li>\n<li><strong>Approval of the minutes<\/strong>, where corrections to the previous meeting\u2019s minutes (sent out soon after the previous meeting) are suggested by participants who were there before the minutes are approved by the group for official archiving<\/li>\n<li><strong>Old business<\/strong>\u00a0for discussing any issues left unresolved (\u201ctabled\u201d) in the previous meeting<\/li>\n<li><strong>New business<\/strong>\u00a0listing topics for discussion in order of priority so that the most important issues can be dealt with first so that items of lesser importance don\u2019t push the important ones off the agenda and into the next meeting if the lesser items end up taking longer than expected\n<ul>\n<li>The expected length of time is indicated for each item, with contentious items getting extra time to accommodate the depth of discussion expected.<\/li>\n<li>Items may include proposals for new initiatives, brief presentations reporting on recent developments or existing initiatives, and discussions about recent or upcoming developments<\/li>\n<li>Any preparatory work is indicated such as readings (e.g., reports that will be discussed) or reports that must be presented by individuals.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Adjournment<\/strong>\u00a0for discussing when the next meeting shall take place<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>Figure below provides an example of a meeting agenda.<\/p>\n<figure id=\"attachment_1307\" class=\"wp-caption aligncenter\" aria-describedby=\"caption-attachment-1307\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1307\" src=\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-1012x1024.png\" srcset=\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-1012x1024.png 1012w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-297x300.png 297w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-768x777.png 768w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-65x66.png 65w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-225x228.png 225w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2-350x354.png 350w, https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/wp-content\/uploads\/sites\/982\/2018\/10\/Meeting-Agendav2.png 1224w\" alt=\"\" width=\"875\" height=\"885\" \/><figcaption id=\"caption-attachment-1307\" class=\"wp-caption-text\">Figure 6.8| Meeting Agenda<\/figcaption><\/figure>\n<h2>Running a Meeting<\/h2>\n<h3>Introduction<\/h3>\n<p>Make your objective clear. A meeting must have a specific and defined purpose. Before you send that calendar invite, ask yourself: What do I seek to accomplish? Are you alerting people to a change in management or a shift in strategy? Are you seeking input from others on a problem facing the company? Are you looking to arrive at a decision on a particular matter?<\/p>\n<p>In order to conduct an effective meeting, You also need to have an agenda. An agenda usually contains the following elements:<\/p>\n<ul>\n<li>Call to Order<\/li>\n<li>Roll Call<\/li>\n<li>Reading\/Approval of Minutes<\/li>\n<li>Officer\u2019s (and others) Reports<\/li>\n<li>Committee Reports<\/li>\n<li>Unfinished Business<\/li>\n<li>New Business<\/li>\n<\/ul>\n<p><strong>Stick to your schedule<\/strong>. Create an agenda that lays out everything you plan to cover in the meeting, along with a timeline that allots a certain number of minutes to each item and email it to people in advance. Once you\u2019re in the meeting, put that agenda up on a screen or whiteboard for others to see. This keeps people focused.<\/p>\n<p><strong>Start on time, end on time<\/strong>. If you have responsibility for running regular meetings and you have a reputation for being someone who starts and ends promptly, you will be amazed how many of your colleagues will make every effort to attend your meetings. People appreciate it when you understand that their time is valuable. Another note on time: Do not schedule any meeting to last longer than an hour. Sixty minutes is generally the longest time workers can remain truly engaged.<\/p>\n<p><strong>Follow up<\/strong>. It\u2019s quite common for people to come away from the same meeting with very different interpretations of what went on. To reduce this risk, email a memo highlighting what was accomplished to all who attended within 24 hours after the meeting. Document the responsibilities given, tasks delegated, and any assigned deadlines. That way, everyone will be on the same page.<\/p>\n<h2>Meeting Minutes<\/h2>\n<p><a href=\"https:\/\/textbooks.whatcom.edu\/cmst245\/chapter\/2-9\/#attribution2-9\">Page Attribution<\/a><\/p>\n<p id=\"venditti_0.0-ch12_s04_p02\" class=\"para editable block\">Bookends hold books up. Without them, the books tumble onto each other or off the shelf. The \u201cbookends\u201d of a meeting, likewise, are as important as the meeting itself. Without them, nobody knows beforehand what\u2019s going to happen or remembers afterward what did. We\u2019ve discussed the first major bookend of a meeting, its agenda. In this section we\u2019ll turn our attention to the kinds of bookends that follow a meeting, including principally its minutes.<\/p>\n<h3>The Why and How of Meeting Minutes<\/h3>\n<div id=\"venditti_0.0-ch12_s04_s02\" class=\"section\">\n<p id=\"venditti_0.0-ch12_s04_s02_p01\" class=\"para editable block\">Among the exasperating experiences in group meetings are moments when people say, \u201cWe talked about this before\u2014at least twice. Why are we going over the same ground again?\u201d There are also those times when we hear, \u201cJohn, you were supposed to report on this. What\u2019s your report?\u201d and John replies, \u201cBut I didn\u2019t know I was supposed to make a report.\u201d<\/p>\n<\/div>\n<p class=\"title editable block\">Whether we like or believe it or not, our individual impressions of a meeting start changing and diverging the moment we leave the site. As one business writer noted, \u201cEven with the ubiquitous tools of organization and sharing ideas\u2026the capacity for misunderstanding is unlimited.\u201d<span id=\"venditti_0.0-fn12_018\" class=\"footnote\">Matson, E. (1996, April-May). The seven sins of deadly meetings.\u00a0<em class=\"emphasis\">Fast Company<\/em>, 122.<\/span><\/p>\n<h3><strong>Effective meeting minutes include the following:<\/strong><\/h3>\n<ol>\n<li>Date, location, time (start\/stop), participants in attendance and those absent.<\/li>\n<li>Detailed account of significant discussion points and decision(s) made.<\/li>\n<\/ol>\n<p>Minutes should be written for an audience needing to know what was discussed at a meeting.\u00a0 You dont have to capture everything everyone said in the meeting (like a transcript), but you should capture the essence of the discussion.<\/p>\n<p><em><strong>Good Example<\/strong>:<\/em>\u00a0The group talked about various types of fundraising events, and narrowed its focus to those that have a low overhead and are family friendly. Ideas that will be explore more fully include a fun run\/walk, block party, and pony rides.<\/p>\n<p><strong><em>Bad Example<\/em><\/strong>: The group talked about fundraising.<\/p>\n<ol start=\"3\">\n<li>Action items.<\/li>\n<\/ol>\n<p>Things that need to be done by meeting participants\u00a0<strong>after<\/strong>\u00a0the meeting need to be called out and identified as action items. Each action item should be set off on its own line, and include the task, who is responsible for the task, and when the task will be done.<\/p>\n<h3><strong><em>Examples<\/em><\/strong><\/h3>\n<p>Action item: All participants will write up a personal bio and submit it to HR by June 2, 2025.<\/p>\n<p>Action item: Ted will contact the legal department to get guidelines for our new policy and email the information to the group by next Tuesday.<\/p>\n<ol start=\"4\">\n<li>Next steps<\/li>\n<\/ol>\n<p>Summary of plans and procedures for the group.<\/p>\n<p><em>Example<\/em>: Members will work on their action items, and come to the next meeting ready to share out with committee. Committee chair will schedule the next meeting, and circulate the draft minutes for review and approval.<\/p>\n<h3><strong>Recording minutes during the meeting<\/strong><\/h3>\n<p>Recording communication in \u201creal time\u201d during a meeting is definitely a skill that takes practice. Below are some suggestion that help minute takers stay on track during the meeting:<\/p>\n<p><strong>1.Get the agenda<\/strong><\/p>\n<p>Before the meeting, get an agenda from the meeting facilitator so you can prepare yourself for the topics, and make a template to fill in during the meeting.<\/p>\n<p><strong>2. Decide what method of transcription works best for you<\/strong><\/p>\n<p>Some people like to record minutes on their computer during a meeting, while others like to take notes on paper. Decide what method works best for you. If you are considering tape-recording the meeting to help you fill in details when crafting the actual minutes, you should get consent from the meeting participates. Some states (e.g., Washington State) have informed consent laws about tape recording people.<\/p>\n<p><strong>3. Have plenty of space to record notes<\/strong><\/p>\n<p>Whether you chose to create a template based on the agenda or not, you will want to make sure you have plenty of room to record your minutes. Not everything you write down will go into your finalized minutes, but a good minute taker captures as much as they can during the meeting.<\/p>\n<p><strong>4. Record facts, not interpretations<\/strong><\/p>\n<p>While taking minutes you want to make sure that you record what people say, not how you feel about their statements. For example, you would write \u201cStacey suggested we all donate money to the food bank\u201d as opposed to \u201cStacey had the ridiculous idea that everyone donate to the food bank.<\/p>\n<p><strong>5. Focus on major issues, actions and decisions, not on every comment made.<\/strong><\/p>\n<p>Your goal is to capture the bases of the discussion, not create a transcript. Action items need to be detailed and specific, but the rest of the minutes can summarize the general gist of the discussions.<\/p>\n<p><strong>6. Make sure you have the meeting participants and their names recorded accurately before the meeting adjourns.<\/strong><\/p>\n<p><strong>7. Identify yourself as the minute taker<\/strong><\/p>\n<p>It is important to put your name at the bottom of the minutes, in case anyone needs to ask a clarifying question or request edits to the minutes.<\/p>\n<div class=\"textbox examples\">\n<h3>Examples<\/h3>\n<p>Respectfully Submitted by [your name]<\/p>\n<p>Have the meeting facilitator (or yourself as the person recording minutes) distribute minutes promptly. When and how you disseminate minutes shows whether and how much you care about what your group does. If your group has bylaws, it may be a good idea for them to include a time frame within which minutes of meetings need to be distributed (such as \u201cwithin five days\u201d).<\/p>\n<p>Make sure your mailing list of people to receive minutes is up to date and accurate. This will ensure that no one misses the next meeting because he or she didn\u2019t see when and where it was scheduled to take place.<\/p>\n<p>Sloppy minutes degrade the value of the work and time people invest together. They can also weaken a group\u2019s morale. Professional minutes, on the other hand, may even make people who weren\u2019t at a meeting wish they had been\u2014although that\u2019s perhaps asking a lot, unless you served pizza!\u2014and can strengthen your group\u2019s pride and solidarity. As with meeting agendas, there are a wide variety of sample meeting minutes to review. Here\u2019s a\u00a0link\u00a0to a Google search for meeting minutes.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<div id=\"venditti_0.0-ch12_s04_s03\" class=\"section\">\n<h2 class=\"title editable block\">What Else?<\/h2>\n<p id=\"venditti_0.0-ch12_s04_s03_p01\" class=\"para editable block\">If you\u2019re the leader of the group, making sure that minutes are prepared and distributed well is only one step toward increasing the likelihood that your meetings will achieve their full potential of transmitting discussions into plans and plans into action. You should do three other things after a meeting.<\/p>\n<p id=\"venditti_0.0-ch12_s04_s03_p02\" class=\"para editable block\">First, you should contact group members who were identified in the minutes as being responsible for follow-up action. See if they need information, resources, or other help to follow through on their assignments. If a committee or subcommittee was asked to take action on some point, get in touch with whoever heads it and offer to provide materials or other support that may be needed to accomplish its work.<\/p>\n<p id=\"venditti_0.0-ch12_s04_s03_p03\" class=\"para editable block\">Second, you should set a positive example. Take a few minutes to reflect on how effective you were in facilitating the last meeting and ask yourself what you might change at the next one. Be sure, too, to implement any decisions in a timely fashion that you as the leader were given.<\/p>\n<p id=\"venditti_0.0-ch12_s04_s03_p04\" class=\"para editable block\">Third, you should make sure that the minutes of your group\u2019s meetings are stored in secure form, either physically or digitally or both, so that they are available to both you and other group members at any time. Your group\u2019s\u00a0<span class=\"margin_term\"><a class=\"glossterm\" href=\"https:\/\/textbooks.whatcom.edu\/cmst230\/chapter\/groups-and-meetings\/\"><em>institutional memory<\/em><\/a><\/span>, which is the foundation for future members to build upon, needs to be tended regularly and diligently. When in doubt, it\u2019s better to hold onto information and documentation related to your group. Discarding something because you think to yourself \u201cnobody will forget this\u201d may very well turn out to be a mistake.<\/p>\n<p id=\"venditti_0.0-ch12_s04_s03_p05\" class=\"para editable block\">Observing these suggestions may not make the experiences associated with following up on group meetings heavenly, but it might at least keep them from being too hellish.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"wp-nocaption alignnone size-full wp-image-255\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-255 aligncenter\" src=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office.jpg\" srcset=\"https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office.jpg 781w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-280x300.jpg 280w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-768x823.jpg 768w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-65x70.jpg 65w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-225x241.jpg 225w, https:\/\/ecampusontario.pressbooks.pub\/app\/uploads\/sites\/349\/2019\/02\/minutes-by-microsoft-office-350x375.jpg 350w\" alt=\"\" width=\"781\" height=\"837\" \/><\/div>\n<p style=\"text-align: center;\">Formal Meeting Minutes template available in Microsoft Office<\/p>\n<header class=\"textbox__header\">\n<h2 class=\"textbox__title\">Informal Meeting Minutes Example<\/h2>\n<\/header>\n<div class=\"textbox__content\">\n<p><strong>Law Minutes- January 19, 2019<\/strong><\/p>\n<p><strong>Attendees<\/strong>: Katrina Webkamigad, Sabrina Trudeau<\/p>\n<p><strong>Missing<\/strong>: Yvonne Abitong<\/p>\n<p><strong>Agenda<\/strong>: \u00a0Discussing about the presentation for Law<\/p>\n<p><strong>Action and Tasks<\/strong>: Discussed the presentation and figure out who\u2019s going to write what and discussed about researching we found and compared each others\u2019 ideas. Also discussed when we would meet up group.<\/p>\n<p><strong>Main Points<\/strong>: \u00a0Discussing the roles in the group project, discussing the topic of the Ombudsman, giving task\/responsibilities on who will research what.<\/p>\n<p><strong>Future Decisions<\/strong>: next meeting we will discuss what everyone researched on, and get started on the PowerPoint to input our information.<\/p>\n<h2>Page Attribution<\/h2>\n<ul>\n<li><a href=\"https:\/\/2012books.lardbucket.org\/books\/an-introduction-to-group-communication\/s14-04-post-meeting-communication-and.html\">An Introduction to Group Communication<\/a>\u00a0(2012)<\/li>\n<\/ul>\n<\/div>\n<div id=\"mclean-ch01_s01_s04\" class=\"section\">\n<div id=\"mclean-ch01_s01_s04_n02\" class=\"bcc-box bcc-info\">\n<h3 class=\"title\">EXERCISES<\/h3>\n<ol id=\"mclean-ch01_s01_s04_l02\" class=\"orderedlist\">\n<li>Review the minutes of 3\u20134 recent meetings of a local governmental agency such as a city council or parks commission. What portion of the text in each set of minutes, if any, do you feel could be eliminated without diminishing the effectiveness of the documents as records of the meetings? Write up a revised version of one of the sets of minutes which most efficiently conveys what was important in the meeting.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-1492\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Chapter 16: Meetings and Web Conferencing. <strong>Authored by<\/strong>:  Jordan Smith and Venecia Williams. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/chapter\/11-3-group-meetings-and-web-conferencing\/\">https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/chapter\/11-3-group-meetings-and-web-conferencing\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Specific attribution<\/div><ul class=\"citation-list\"><li>ORGANIZATIONAL COMMUNICATION ANTHOLOGY: 2.9 Meeting Minutes. <strong>Authored by<\/strong>: Anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/textbooks.whatcom.edu\/cmst245\/chapter\/2-9\/\">https:\/\/textbooks.whatcom.edu\/cmst245\/chapter\/2-9\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li>Writing in Community and Justice Services. <strong>Authored by<\/strong>: Katrina Webkamigad and Yvonne Abitong. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/ecampusontario.pressbooks.pub\/writingcorrections\/chapter\/chapter-6-meetings\/\">https:\/\/ecampusontario.pressbooks.pub\/writingcorrections\/chapter\/chapter-6-meetings\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":545042,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc-attribution\",\"description\":\"ORGANIZATIONAL COMMUNICATION ANTHOLOGY: 2.9 Meeting Minutes\",\"author\":\"Anonymous\",\"organization\":\"\",\"url\":\"https:\/\/textbooks.whatcom.edu\/cmst245\/chapter\/2-9\/\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"},{\"type\":\"cc-attribution\",\"description\":\"Writing in Community and Justice Services\",\"author\":\"Katrina Webkamigad and Yvonne Abitong\",\"organization\":\"\",\"url\":\"https:\/\/ecampusontario.pressbooks.pub\/writingcorrections\/chapter\/chapter-6-meetings\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Chapter 16: Meetings and Web Conferencing\",\"author\":\" Jordan Smith and Venecia Williams\",\"organization\":\"\",\"url\":\"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials\/chapter\/11-3-group-meetings-and-web-conferencing\/\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-1492","chapter","type-chapter","status-publish","hentry"],"part":893,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/1492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/users\/545042"}],"version-history":[{"count":7,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/1492\/revisions"}],"predecessor-version":[{"id":1823,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/1492\/revisions\/1823"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/parts\/893"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/1492\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/media?parent=1492"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapter-type?post=1492"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/contributor?post=1492"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/license?post=1492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}