{"id":979,"date":"2022-04-24T01:38:14","date_gmt":"2022-04-24T01:38:14","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/?post_type=chapter&#038;p=979"},"modified":"2023-04-28T16:31:07","modified_gmt":"2023-04-28T16:31:07","slug":"6-5-key-terms-and-study-questions","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/chapter\/6-5-key-terms-and-study-questions\/","title":{"raw":"6.5 Key Terms and Study Questions","rendered":"6.5 Key Terms and Study Questions"},"content":{"raw":"<div class=\"textbox key-takeaways\">\r\n<h3>Key Takeaway<\/h3>\r\n<ul>\r\n \t<li>A report is a business document that helps convey information. Informational and analytical reports are some of the types of business reports and they require organization and a clear purpose. For example, business proposals are a type of report that needs to target a specific audience.<\/li>\r\n \t<li>When meeting to develop a business document, it is important to record all elements of the meeting through meeting minutes and plan ahead using an agenda.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<h2><b>Key Terms:<\/b><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Informal reports<\/strong> - short reports, under 10 pages, that have specific topics with simple headings<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Formal reports<\/strong> - longer, 10+ page documents that address complex topics that require substantial description of background, research on topic, end evidence to support solutions.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Informational reports<\/strong> - summarizes information and data found on a particular topic<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Analytical reports<\/strong> - collected information and research to provide analysis for one or more recommendations.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Stakeholder<\/strong> - anyone who will be affected by the contents of what you write<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Direct Stakeholders<\/strong> - those initially impacted by what you write<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Indirect Stakeholders<\/strong> - those that are not impacted until a later time.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Remote Stakeholders<\/strong> - not affected until far into the future<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Reports<\/strong> - documents designed to record and convey information to the reader.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Meeting Minutes<\/strong> - type of informal report that summarizes the discussion and results from a meeting.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Expense Reports<\/strong> - informal reports that nearly always have a prescribed format. These reports consist primarily of amount of expenditures by type of expense<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Status Updates<\/strong> - internal to a company in addressing a business situation, or they may be external in providing the status of a project to another organization. These reports are short and tightly focused to the purpose. They are informational reports.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Trip or Conference Reports<\/strong> - used to summarize and transmit learning from a trip or conference. They are informational, and they increase the value of the trip or conference as they share what was learned with others.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Web posting<\/strong> - typically used for external communication, but institutions that have private networks may use these postings for internal communication.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Email<\/strong> - may be used for internal or external reports depending upon company policy.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Research reports<\/strong> - gather and explain data; these reports are informational.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Feasibility reports<\/strong> - for smaller or simpler projects can also be considered informal reports. These are analytical, as they provide analysis and propose a direction to take.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Business Plans<\/strong> - typically informational reports about what a new or existing company plans to do over the next period of time<\/li>\r\n \t<li aria-level=\"1\"><strong>Business Proposal<\/strong> - a written offer for sale. It is used for complex sales processes.<\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Other complex recommendations <\/strong>- come in the form of a formal report. These recommendations result from a business problem that an individual or team has been asked to solve.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n\r\n<hr \/>\r\n\r\n<h2><strong>Study Questions: <\/strong><\/h2>\r\n<strong>SQ1 - What is the difference between formal reports and informal reports?\u00a0<\/strong>\r\n<ul>\r\n \t<li>Informal Reports are shorter and more focused on specific topics with simple headings. A formal report is longer and the topics tend to be determined by the company asking for the report.<\/li>\r\n \t<li>Formal reports are more complex and require research.<\/li>\r\n<\/ul>\r\n<strong>SQ2 - What is a short business report and what are some of its different types?\u00a0<\/strong>\r\n<ul>\r\n \t<li>A report is a business document that helps convey information. Informational and analytical reports are some of the types of business reports and they require organization and a clear purpose.<\/li>\r\n<\/ul>\r\n<strong>SQ3 - What is a formal business report and some of its types?<\/strong>\r\n<ul>\r\n \t<li>A formal report is much broader than an informal report and it includes more research and longer sections.<\/li>\r\n \t<li>Some types of formal reports include research reports, proposals, feasibility reports, business plans, and other complex recommendations.<\/li>\r\n<\/ul>\r\n<strong>SQ4 - What is a business proposal? Why is it important to use them?\u00a0<\/strong>\r\n\r\nBusiness proposals need to target a specific audience. For a successful business proposal, there are several elements that must be considered, including elements of persuasion. The typical business proposal format includes a cover page, executive summary, background, proposal, market analysis, benefits, timeline, marketing plan, finance, and a conclusion. It will use persuasive elements of ethos, logos, and pathos and will be professional (solicited or unsolicited).\r\n\r\n&nbsp;","rendered":"<div class=\"textbox key-takeaways\">\n<h3>Key Takeaway<\/h3>\n<ul>\n<li>A report is a business document that helps convey information. Informational and analytical reports are some of the types of business reports and they require organization and a clear purpose. For example, business proposals are a type of report that needs to target a specific audience.<\/li>\n<li>When meeting to develop a business document, it is important to record all elements of the meeting through meeting minutes and plan ahead using an agenda.<\/li>\n<\/ul>\n<\/div>\n<h2><b>Key Terms:<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Informal reports<\/strong> &#8211; short reports, under 10 pages, that have specific topics with simple headings<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Formal reports<\/strong> &#8211; longer, 10+ page documents that address complex topics that require substantial description of background, research on topic, end evidence to support solutions.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Informational reports<\/strong> &#8211; summarizes information and data found on a particular topic<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Analytical reports<\/strong> &#8211; collected information and research to provide analysis for one or more recommendations.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Stakeholder<\/strong> &#8211; anyone who will be affected by the contents of what you write<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Direct Stakeholders<\/strong> &#8211; those initially impacted by what you write<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Indirect Stakeholders<\/strong> &#8211; those that are not impacted until a later time.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Remote Stakeholders<\/strong> &#8211; not affected until far into the future<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Reports<\/strong> &#8211; documents designed to record and convey information to the reader.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Meeting Minutes<\/strong> &#8211; type of informal report that summarizes the discussion and results from a meeting.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Expense Reports<\/strong> &#8211; informal reports that nearly always have a prescribed format. These reports consist primarily of amount of expenditures by type of expense<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Status Updates<\/strong> &#8211; internal to a company in addressing a business situation, or they may be external in providing the status of a project to another organization. These reports are short and tightly focused to the purpose. They are informational reports.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Trip or Conference Reports<\/strong> &#8211; used to summarize and transmit learning from a trip or conference. They are informational, and they increase the value of the trip or conference as they share what was learned with others.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Web posting<\/strong> &#8211; typically used for external communication, but institutions that have private networks may use these postings for internal communication.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Email<\/strong> &#8211; may be used for internal or external reports depending upon company policy.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Research reports<\/strong> &#8211; gather and explain data; these reports are informational.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Feasibility reports<\/strong> &#8211; for smaller or simpler projects can also be considered informal reports. These are analytical, as they provide analysis and propose a direction to take.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Business Plans<\/strong> &#8211; typically informational reports about what a new or existing company plans to do over the next period of time<\/li>\n<li aria-level=\"1\"><strong>Business Proposal<\/strong> &#8211; a written offer for sale. It is used for complex sales processes.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Other complex recommendations <\/strong>&#8211; come in the form of a formal report. These recommendations result from a business problem that an individual or team has been asked to solve.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><strong>Study Questions: <\/strong><\/h2>\n<p><strong>SQ1 &#8211; What is the difference between formal reports and informal reports?\u00a0<\/strong><\/p>\n<ul>\n<li>Informal Reports are shorter and more focused on specific topics with simple headings. A formal report is longer and the topics tend to be determined by the company asking for the report.<\/li>\n<li>Formal reports are more complex and require research.<\/li>\n<\/ul>\n<p><strong>SQ2 &#8211; What is a short business report and what are some of its different types?\u00a0<\/strong><\/p>\n<ul>\n<li>A report is a business document that helps convey information. Informational and analytical reports are some of the types of business reports and they require organization and a clear purpose.<\/li>\n<\/ul>\n<p><strong>SQ3 &#8211; What is a formal business report and some of its types?<\/strong><\/p>\n<ul>\n<li>A formal report is much broader than an informal report and it includes more research and longer sections.<\/li>\n<li>Some types of formal reports include research reports, proposals, feasibility reports, business plans, and other complex recommendations.<\/li>\n<\/ul>\n<p><strong>SQ4 &#8211; What is a business proposal? Why is it important to use them?\u00a0<\/strong><\/p>\n<p>Business proposals need to target a specific audience. For a successful business proposal, there are several elements that must be considered, including elements of persuasion. The typical business proposal format includes a cover page, executive summary, background, proposal, market analysis, benefits, timeline, marketing plan, finance, and a conclusion. It will use persuasive elements of ethos, logos, and pathos and will be professional (solicited or unsolicited).<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":545042,"menu_order":5,"template":"","meta":{"_candela_citation":"[]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-979","chapter","type-chapter","status-publish","hentry"],"part":893,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/users\/545042"}],"version-history":[{"count":8,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/979\/revisions"}],"predecessor-version":[{"id":1824,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/979\/revisions\/1824"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/parts\/893"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapters\/979\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/media?parent=979"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/pressbooks\/v2\/chapter-type?post=979"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/contributor?post=979"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-oswego-businesscommunicationmgrs2\/wp-json\/wp\/v2\/license?post=979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}