{"id":396,"date":"2018-11-28T19:33:42","date_gmt":"2018-11-28T19:33:42","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/?post_type=chapter&#038;p=396"},"modified":"2018-11-28T19:33:42","modified_gmt":"2018-11-28T19:33:42","slug":"14-3-ethics-and-regulation","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/chapter\/14-3-ethics-and-regulation\/","title":{"raw":"14.3 Ethics and Regulation","rendered":"14.3 Ethics and Regulation"},"content":{"raw":"<div id=\"navbar-top\" class=\"navbar\">\r\n<div class=\"navbar-part left\"><\/div>\r\n<\/div>\r\n<div id=\"book-content\">\r\n<div id=\"fwk-134226-ch14_s03\" class=\"section\" xml:lang=\"en\">\r\n<div id=\"fwk-134226-ch14_s03_n01\" class=\"learning_objectives editable block\">\r\n<div class=\"textbox learning-objectives\">\r\n<h3>Learning Objectives<\/h3>\r\n<ol id=\"fwk-134226-ch14_s03_l01\" class=\"orderedlist\">\r\n \t<li>Discuss the reasons that investing behavior may be unethical.<\/li>\r\n \t<li>Identify the key professional responsibilities of investment agents.<\/li>\r\n \t<li>Describe practices that investment agents should pursue or avoid to fulfill their professional responsibilities.<\/li>\r\n \t<li>Explain how investment agents are regulated.<\/li>\r\n \t<li>Debate the role of government oversight in the securities industry.<\/li>\r\n<\/ol>\r\n<\/div>\r\n&nbsp;\r\n\r\n<\/div>\r\n<p id=\"fwk-134226-ch14_s03_p01\" class=\"para editable block\">Financial markets, perhaps more than most, seem to seduce otherwise good citizens into unethical or even illegal behavior. There are several reasons:<\/p>\r\n\r\n<ol id=\"fwk-134226-ch14_s03_l02\" class=\"orderedlist editable block\">\r\n \t<li>Investing is a complex, volatile, and unpredictable process, such that the complexity of the process lowers the probability of getting caught.<\/li>\r\n \t<li>The stakes are high enough and the probability of getting caught is low enough so that the benefits can easily seem to outweigh the costs. The benefits can even blind participants to the costs of getting caught.<\/li>\r\n \t<li>The complexity of the situation may allow some initial success, and the unethical investor or broker becomes overconfident, encouraging more unethical behavior.<\/li>\r\n \t<li>Employers may put their employees under pressure to act in the company\u2019s interests rather than clients\u2019 interests.<\/li>\r\n<\/ol>\r\n<p id=\"fwk-134226-ch14_s03_p02\" class=\"para editable block\">To counteract these realities there are three forces at work: market forces, professional standards, and legal restrictions. But before these topics are discussed, it is useful to review the differences between ethical and unethical, or professional and unprofessional, behaviors in this context.<\/p>\r\n\r\n<div id=\"fwk-134226-ch14_s03_s01\" class=\"section\">\r\n<h2 class=\"title editable block\">Professional Ethics<\/h2>\r\n<p id=\"fwk-134226-ch14_s03_s01_p01\" class=\"para editable block\">Investment intermediaries or agents such as advisors, brokers, and dealers have responsibilities to their clients, their employers, and to the markets. In carrying out these responsibilities, they should demonstrate appropriate professional conduct. Professional conduct is ethical, that is, it is based on moral principles of right and wrong as expressed in the profession\u2019s standards of conduct.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p02\" class=\"para editable block\">Brokers and advisors should always deal objectively and fairly with clients, putting clients\u2019 interests before their own. In other words, a broker should always give higher priority to the client\u2019s wealth than to his or her own. When acting on a client\u2019s behalf, a broker should always be aware of the trust that has been placed on him or her and act with <strong>prudence<\/strong>[footnote]Acting with sound and responsible judgment; in investing, prudence implies a relative conservatism regarding risk.[\/footnote] and care. The principle of <strong>due diligence<\/strong>[footnote]Competent and adequate research into an investment proposal to be able to project its returns and its potential risks.[\/footnote] stipulates, for example, that investment advisors and brokers must investigate and report to the investor every detail of a potential investment.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p03\" class=\"para editable block\">Kim receives an order from a client to sell shares because the client believes the stock price will drop. Kim believes the client is right and so decides to sell her own personal shares in that stock as well. She places the order to sell her shares first, so that if the price drops as she sells, her shares will be sold at a higher price. She places the order to sell the client\u2019s shares after the price has dropped. This practice of taking advantage of the client by not putting the client first is called <strong>front-running<\/strong>[footnote]An agent trading for its own account before executing trading orders for its clients.[\/footnote]. According to professional ethics, Kim should be putting her client\u2019s interest\u2014and order\u2014ahead of her own.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p04\" class=\"para editable block\">Professional ethics call for brokers and advisors to disclose any potential conflicts of interest they may have. They also should be diligent and thorough when researching investments and making recommendations and should have an objective basis for their advice. Investment recommendations should be suitable for the client, and advice should be given with the best interests of the client in mind.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p05\" class=\"para editable block\">Shonte is a financial advisor for a large broker-dealer that has acquired a large position in a certain bond issue. It now owns a lot of bonds. Wanting to reduce the company\u2019s exposure to risk from that position, Shonte\u2019s boss suggests that whenever possible, she should advise her clients to add this bond to their portfolios. That way the company can use its clients to buy its bonds and reduce its position. This conduct is unethical, however. Shonte should not automatically recommend the bond to all her clients, because her advice should be based solely on the individual clients\u2019 interests and needs, not the company\u2019s.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p06\" class=\"para editable block\">An advisor or broker should<\/p>\r\n\r\n<ul id=\"fwk-134226-ch14_s03_s01_l01\" class=\"itemizedlist editable block\">\r\n \t<li>be forthcoming about how the investment analysis was done and the changes or events could affect the outcome;<\/li>\r\n \t<li>not present himself or herself as a \u201cguru\u201d with a special or secret method of divining investment opportunities;<\/li>\r\n \t<li>clearly explain the logic and grounding for all judgments and advice;<\/li>\r\n \t<li>not try to pressure you into making an investment decision or use threats or scare tactics to influence you;<\/li>\r\n \t<li>communicate regularly and clearly with you about your portfolio performance and any market or economic changes that may affect its performance.<\/li>\r\n<\/ul>\r\n<p id=\"fwk-134226-ch14_s03_s01_p07\" class=\"para editable block\">In addition to being loyal to clients, brokers and advisors are expected to be loyal to employers, the professions, and the financial markets. Accepting side deals, gifts, or \u201ckickbacks,\u201d for example, may damage a company\u2019s reputation, harm colleagues as well as clients, and betray the profession. Loyalty to market integrity is shown by keeping the markets competitive and fair. For example, brokers should use only information available to all. Information from private sources to which others do not have access is <strong>inside information<\/strong>[footnote]Information that is not publicly available that has a material effect on an investment\u2019s value.[\/footnote], and making trades on the basis of inside information is called <strong>insider trading<\/strong>[footnote]The illegal practice of trading securities based on nonpublic or \u201cinside\u201d information.[\/footnote]<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p08\" class=\"para editable block\">For example, Jorge, a broker, just found out from a client that the company she works for is about to be granted a patent for a new product. The information has not yet been announced publicly, but it will almost certainly increase the value of the company\u2019s stock. Jorge is tempted to buy the stock immediately, before the news breaks, both for his employer\u2019s account and his own. He would almost surely profit and gain points with his boss as well. But that would be wrong. Trading on inside information would be disloyal to the integrity of the markets, and it is illegal.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s01_p09\" class=\"para editable block\">Brokers and advisors should not manipulate markets or try to influence or distort prices to mislead market participants. Attempts to do so have become more widespread with the tremendous growth of electronic communications. For example, Tom, a dealer, has just shorted a large position in a tech stock. On his widely read blog, he announces that his \u201cresearch\u201d has revealed serious weaknesses in the tech company\u2019s marketing strategy and rumors of competitors\u2019 greater advantages in the market. Tom has no factual basis for his reporting, but if his \u201cnews\u201d causes the price of the tech stock to fall, he will profit from his short position. Tom\u2019s attempts to manipulate the market are unethical and unprofessional.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fwk-134226-ch14_s03_s02\" class=\"section\">\r\n<h2 class=\"title editable block\">Regulation of Advisors, Brokers, and Dealers<\/h2>\r\n<p id=\"fwk-134226-ch14_s03_s02_p01\" class=\"para editable block\">It is often said that the financial markets are self-regulating and self-policing. Market forces may be effective in correcting or preventing unprofessional conduct, but they often don\u2019t, so there are also professional and legal sanctions.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p02\" class=\"para editable block\">Sanctions provide deterrence and punishment. Registered brokers and advisors, and their firms, typically are members of professional organizations with regulatory powers. For example, professional organizations have qualifications for membership and may award credentials or accreditation that their members would not want to lose.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p03\" class=\"para editable block\">There are many professional designations and accreditations in the investment advising and brokerage fields (<a class=\"xref\" href=\"fwk-134226-ch01#fwk-134226-ch01\">Chapter 1 \"Personal Financial Planning\"<\/a>). However, keep in mind that no professional affiliation or designation is required to give investment advice.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p04\" class=\"para editable block\">The U.S. securities industry is formally regulated by federal and state governments. Government sanctions and limits have been imposed gradually, usually after a major market failure or scandal, and so form a collection of rules and laws overseen by a variety of agencies.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p05\" class=\"para editable block\">The Securities and Exchange Commission (SEC) is a federal government agency empowered to oversee the trading of securities and the exchanges in the capital markets. It was created in 1934 in response to the behavior that precipitated the stock market crash in 1929 and the subsequent failure of the banking system. The SEC investigates illegal activities such as trading on insider information, front-running, fraud, and market manipulation.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p06\" class=\"para editable block\">The SEC also requires information disclosures to inform the public about companies\u2019 financial performance and business strategy. Investors must report to the SEC their intention to acquire more than 5 percent of a company\u2019s shares, and business executives must report to the SEC when they buy or sell shares in their own company. The SEC then tries to minimize the use of insider information by making it publicly available.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p07\" class=\"para editable block\">The SEC delegates authority to <strong>self-regulatory organizations (SROs)<\/strong>[footnote]A nongovernmental organization that regulates a profession or industry.[\/footnote], such as the National Association of Securities Dealers (NASD), and the national stock exchanges, such as the New York Stock Exchange (NYSE). NASD and the exchanges uphold industry standards and compliance requirements for trading securities and operating brokerages.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p08\" class=\"para editable block\">In 2007, the SEC created a new SRO that reincorporated the NASD, renamed as the Financial Industry Regulatory Authority (FINRA). FINRA\u2019s job is to focus exclusively on the enforcement of rules governing the securities industry. In addition, Congress created the Municipal Securities Rulemaking Board (MSRB) as an SRO. The MSRB\u2019s job is to create rules to protect investors involved with broker-dealers and banks that trade in tax-exempt bonds and 529 college savings plans.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p09\" class=\"para editable block\"><a class=\"xref\" href=\"#fwk-134226-ch14_s03_s02_f01\">Figure 14.6 \"Regulatory Environment of the U.S. Securities Industry\"<\/a> shows the structure of the securities industry\u2019s regulatory environment.<\/p>\r\n\r\n<div id=\"fwk-134226-ch14_s03_s02_f01\" class=\"figure large editable block\">\r\n\r\n[caption id=\"\" align=\"aligncenter\" width=\"1542\"]<img src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3745\/2018\/11\/14184622\/357c9439760bd8048d1f24904c8241f6.jpg\" alt=\"image\" width=\"1542\" height=\"1153\" \/> Figure 14.6 Regulatory Environment of the U.S. Securities Industry[\/caption]\r\n\r\n<\/div>\r\n<p id=\"fwk-134226-ch14_s03_s02_p10\" class=\"para editable block\">The Federal Reserve regulates banks and the banking system. When investment brokering and advising are services of investment or commercial banks, their actions may fall under the control of both the SEC and the Fed, as well as state banking and insurance regulators. States license investment agents. Also, each state\u2019s attorney general is responsible for investigating securities violations in that state.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p11\" class=\"para editable block\">Government regulation of capital markets has long been a contentious issue in the United States. During periods of expansion and rising asset prices, there is less call for regulation and enforcement. Clients and investment agents may have fewer complaints because of investment gains and increasing earnings. When a bubble bursts or there is a true financial crisis, however, then investors demand protections and enforcement.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p12\" class=\"para editable block\">For example, after the stock market crash in 1929 and the widespread bank failures of 1930\u20131933, the Glass-Steagall Act was passed in 1933 to establish the Federal Deposit Insurance Corporation (FDIC) and take measures to reduce market speculation. A second Glass-Steagall Act, which was passed the same year and officially named the Banking Act of 1933, separated investment and commercial banking to reduce potential conflicts of interest when a bank is issuing securities for a firm that it is also lending to. In 1999, however, after years of economic expansion and at the height of the tech stock bubble, the Gramm-Leach-Bliley Act effectively repealed the Banking Act of 1933, opening the way for the consolidation of the banking industry. This consolidation led to the introduction of \u201cone-stop-shopping\u201d banks, which provide investment, commercial, and retail banking services all under one roof.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s02_p13\" class=\"para editable block\">The financial and banking crisis that began in 2007 led to calls for increased regulation and a larger role for the federal and state governments in regulating the banking and securities industries. While history shows that the kinds of regulation and amount of government oversight vary, there clearly will always be a role for federal and state government regulators.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fwk-134226-ch14_s03_s03\" class=\"section\">\r\n<h2 class=\"title editable block\">Investor Protection<\/h2>\r\n<p id=\"fwk-134226-ch14_s03_s03_p01\" class=\"para editable block\">As an investor, you have recourse if a broker or advisor has been unethical, unprofessional, or criminal in his or her conduct. If the offending agent is working for a brokerage firm or bank, a complaint to a superior is sometimes all that is needed. The firm would prefer not to risk its reputation for one \u201cbad apple.\u201d<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s03_p02\" class=\"para editable block\">If you are not satisfied, however, you can lodge a formal complaint with a professional organization such as the relevant SRO. The SROs have standard procedures in place and will investigate your complaint. If necessary, the offender will be punished by a suspension or permanent removal of his or her professional designation or certification.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s03_p03\" class=\"para editable block\">You can also complain to the SEC or a state or federal consumer protection agency, file suit in civil court, or press for a criminal complaint. Due to their complexities, investment cases are often somewhat difficult to prove, so you should consult with an attorney who is experienced with such cases. Often when a broker or advisor has used illegal practices, she or he has done so with more than one client. When you are not the only victim, the state or federal prosecutor or your lawyer may choose to bring a class action suit on behalf of all the client-victims.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s03_p04\" class=\"para editable block\">As always, the best defense is to take care in choosing an investment advisor or broker. Most investment agents are chosen by word of mouth, recommendations from trusted family members, friends, or colleagues who have been satisfied clients. Before you choose, check with the professional organization with which he or she claims affiliation or certification and review any records of past complaints or offenses. You can also check with government agencies such as your state\u2019s attorney general\u2019s office.<\/p>\r\n<p id=\"fwk-134226-ch14_s03_s03_p05\" class=\"para editable block\">Your choice of advisor or broker depends largely on your expected use of services, as suggested in <a class=\"xref\" href=\"#fwk-134226-ch14_s03_s03_f01\">Figure 14.7 \"Choosing an Investment Advisor or Broker\"<\/a>.<\/p>\r\n\r\n<div id=\"fwk-134226-ch14_s03_s03_f01\" class=\"figure large editable block\">\r\n\r\n[caption id=\"\" align=\"aligncenter\" width=\"1525\"]<img src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3745\/2018\/11\/14184625\/6565ac73e2fbac3009bbd356939f51ed.jpg\" alt=\"image\" width=\"1525\" height=\"988\" \/> Figure 14.7 Choosing an Investment Advisor or Broker[\/caption]\r\n\r\n<\/div>\r\n<p id=\"fwk-134226-ch14_s03_s03_p06\" class=\"para editable block\">You will be investing over a lifetime. The economic, market, and personal circumstances will change, and your plans and strategies will change, but your advisors and brokers should be able to help you learn from experience and prosper from\u2014or despite\u2014those changes.<\/p>\r\n\r\n<div id=\"fwk-134226-ch14_s03_s03_n01\" class=\"key_takeaways editable block\">\r\n<div class=\"textbox key-takeaways\">\r\n<h3>Key Takeaways<\/h3>\r\n<ul id=\"fwk-134226-ch14_s03_s03_l01\" class=\"itemizedlist\">\r\n \t<li>\r\n<p class=\"para\">Investing behavior may be unethical because<\/p>\r\n\r\n<ul id=\"fwk-134226-ch14_s03_s03_l02\" class=\"itemizedlist\">\r\n \t<li>its complexity lowers the probability of getting caught,<\/li>\r\n \t<li>the stakes are high,<\/li>\r\n \t<li>initial success may encourage more unethical behavior,<\/li>\r\n \t<li>companies may expect that their interests have priority.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Investment agents have responsibilities to<\/p>\r\n\r\n<ul id=\"fwk-134226-ch14_s03_s03_l03\" class=\"itemizedlist\">\r\n \t<li>their clients,<\/li>\r\n \t<li>employers,<\/li>\r\n \t<li>professions,<\/li>\r\n \t<li>markets.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">To fulfill those responsibilities, brokers should always put the interests of clients, employers, professions, and markets before their own and so should not practice<\/p>\r\n\r\n<ul id=\"fwk-134226-ch14_s03_s03_l04\" class=\"itemizedlist\">\r\n \t<li>front-running,<\/li>\r\n \t<li>insider trading,<\/li>\r\n \t<li>market manipulation.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Regulation of investment agents comes from<\/p>\r\n\r\n<ul id=\"fwk-134226-ch14_s03_s03_l05\" class=\"itemizedlist\">\r\n \t<li>market forces,<\/li>\r\n \t<li>professional associations and self-regulating organizations,<\/li>\r\n \t<li>state and federal government oversight and enforcement agencies.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Levels of government oversight are politically contentious and subject to change.<\/li>\r\n \t<li>Through consumer protection laws, investors have recourse for losses from unprofessional or illegal behavior. The best protection is to make good choices among financial advisors and investment brokers.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fwk-134226-ch14_s03_s03_n02\" class=\"exercises editable block\">\r\n<h3 class=\"title\">Exercises<\/h3>\r\n<ol id=\"fwk-134226-ch14_s03_s03_l06\" class=\"orderedlist\">\r\n \t<li>Read the Securities and Exchange Commission\u2019s explanation of what it does at <a class=\"link\" href=\"http:\/\/www.sec.gov\/about\/whatwedo.shtml\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sec.gov\/about\/whatwedo.shtml<\/a>. In what ways is the SEC your advocate as an investor? List your answers in your personal finance journal or My Notes. Disclosure, fair dealing, and transparency are the SEC\u2019s watchwords. To what do they refer? The SEC is a complex government agency. What are its divisions? What organizations does the SEC work with? What laws does the SEC enforce? What number can you call if you have a question or complaint about your experience as an investor?<\/li>\r\n \t<li>Go to the SEC\u2019s site on self-regulatory organizations of the securities industry at <a class=\"link\" href=\"http:\/\/www.sec.gov\/rules\/sro.shtml\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sec.gov\/rules\/sro.shtml<\/a>. Click on an SRO and read the new rules it is making. Discuss with classmates how you would comment on them, as you are invited to do. Find out what is a national market system plan, a category of SROs. What do the National Market System (NMS) plans do? To see NMS plans in action, go to a Web site where you can see streaming ticker tape, such as Google Finance at <a class=\"link\" href=\"http:\/\/www.google.com\/finance\" target=\"_blank\" rel=\"noopener\">http:\/\/www.google.com\/finance<\/a>. How does what you see on the streaming ticker tape relate to the regulatory environment of the world of investing?<\/li>\r\n \t<li>Debate with classmates the desirability of government regulation of the financial markets at the federal, state, and organizational levels. What impacts do regulation and deregulation have on the economy, the markets, and you as an investor? What are some concrete examples of those impacts? Write an essay declaring and supporting your position on this issue.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"navbar-bottom\" class=\"navbar\">\r\n<div class=\"navbar-part left\"><\/div>\r\n<\/div>","rendered":"<div id=\"navbar-top\" class=\"navbar\">\n<div class=\"navbar-part left\"><\/div>\n<\/div>\n<div id=\"book-content\">\n<div id=\"fwk-134226-ch14_s03\" class=\"section\" xml:lang=\"en\">\n<div id=\"fwk-134226-ch14_s03_n01\" class=\"learning_objectives editable block\">\n<div class=\"textbox learning-objectives\">\n<h3>Learning Objectives<\/h3>\n<ol id=\"fwk-134226-ch14_s03_l01\" class=\"orderedlist\">\n<li>Discuss the reasons that investing behavior may be unethical.<\/li>\n<li>Identify the key professional responsibilities of investment agents.<\/li>\n<li>Describe practices that investment agents should pursue or avoid to fulfill their professional responsibilities.<\/li>\n<li>Explain how investment agents are regulated.<\/li>\n<li>Debate the role of government oversight in the securities industry.<\/li>\n<\/ol>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<p id=\"fwk-134226-ch14_s03_p01\" class=\"para editable block\">Financial markets, perhaps more than most, seem to seduce otherwise good citizens into unethical or even illegal behavior. There are several reasons:<\/p>\n<ol id=\"fwk-134226-ch14_s03_l02\" class=\"orderedlist editable block\">\n<li>Investing is a complex, volatile, and unpredictable process, such that the complexity of the process lowers the probability of getting caught.<\/li>\n<li>The stakes are high enough and the probability of getting caught is low enough so that the benefits can easily seem to outweigh the costs. The benefits can even blind participants to the costs of getting caught.<\/li>\n<li>The complexity of the situation may allow some initial success, and the unethical investor or broker becomes overconfident, encouraging more unethical behavior.<\/li>\n<li>Employers may put their employees under pressure to act in the company\u2019s interests rather than clients\u2019 interests.<\/li>\n<\/ol>\n<p id=\"fwk-134226-ch14_s03_p02\" class=\"para editable block\">To counteract these realities there are three forces at work: market forces, professional standards, and legal restrictions. But before these topics are discussed, it is useful to review the differences between ethical and unethical, or professional and unprofessional, behaviors in this context.<\/p>\n<div id=\"fwk-134226-ch14_s03_s01\" class=\"section\">\n<h2 class=\"title editable block\">Professional Ethics<\/h2>\n<p id=\"fwk-134226-ch14_s03_s01_p01\" class=\"para editable block\">Investment intermediaries or agents such as advisors, brokers, and dealers have responsibilities to their clients, their employers, and to the markets. In carrying out these responsibilities, they should demonstrate appropriate professional conduct. Professional conduct is ethical, that is, it is based on moral principles of right and wrong as expressed in the profession\u2019s standards of conduct.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p02\" class=\"para editable block\">Brokers and advisors should always deal objectively and fairly with clients, putting clients\u2019 interests before their own. In other words, a broker should always give higher priority to the client\u2019s wealth than to his or her own. When acting on a client\u2019s behalf, a broker should always be aware of the trust that has been placed on him or her and act with <strong>prudence<\/strong><a class=\"footnote\" title=\"Acting with sound and responsible judgment; in investing, prudence implies a relative conservatism regarding risk.\" id=\"return-footnote-396-1\" href=\"#footnote-396-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> and care. The principle of <strong>due diligence<\/strong><a class=\"footnote\" title=\"Competent and adequate research into an investment proposal to be able to project its returns and its potential risks.\" id=\"return-footnote-396-2\" href=\"#footnote-396-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a> stipulates, for example, that investment advisors and brokers must investigate and report to the investor every detail of a potential investment.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p03\" class=\"para editable block\">Kim receives an order from a client to sell shares because the client believes the stock price will drop. Kim believes the client is right and so decides to sell her own personal shares in that stock as well. She places the order to sell her shares first, so that if the price drops as she sells, her shares will be sold at a higher price. She places the order to sell the client\u2019s shares after the price has dropped. This practice of taking advantage of the client by not putting the client first is called <strong>front-running<\/strong><a class=\"footnote\" title=\"An agent trading for its own account before executing trading orders for its clients.\" id=\"return-footnote-396-3\" href=\"#footnote-396-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a>. According to professional ethics, Kim should be putting her client\u2019s interest\u2014and order\u2014ahead of her own.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p04\" class=\"para editable block\">Professional ethics call for brokers and advisors to disclose any potential conflicts of interest they may have. They also should be diligent and thorough when researching investments and making recommendations and should have an objective basis for their advice. Investment recommendations should be suitable for the client, and advice should be given with the best interests of the client in mind.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p05\" class=\"para editable block\">Shonte is a financial advisor for a large broker-dealer that has acquired a large position in a certain bond issue. It now owns a lot of bonds. Wanting to reduce the company\u2019s exposure to risk from that position, Shonte\u2019s boss suggests that whenever possible, she should advise her clients to add this bond to their portfolios. That way the company can use its clients to buy its bonds and reduce its position. This conduct is unethical, however. Shonte should not automatically recommend the bond to all her clients, because her advice should be based solely on the individual clients\u2019 interests and needs, not the company\u2019s.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p06\" class=\"para editable block\">An advisor or broker should<\/p>\n<ul id=\"fwk-134226-ch14_s03_s01_l01\" class=\"itemizedlist editable block\">\n<li>be forthcoming about how the investment analysis was done and the changes or events could affect the outcome;<\/li>\n<li>not present himself or herself as a \u201cguru\u201d with a special or secret method of divining investment opportunities;<\/li>\n<li>clearly explain the logic and grounding for all judgments and advice;<\/li>\n<li>not try to pressure you into making an investment decision or use threats or scare tactics to influence you;<\/li>\n<li>communicate regularly and clearly with you about your portfolio performance and any market or economic changes that may affect its performance.<\/li>\n<\/ul>\n<p id=\"fwk-134226-ch14_s03_s01_p07\" class=\"para editable block\">In addition to being loyal to clients, brokers and advisors are expected to be loyal to employers, the professions, and the financial markets. Accepting side deals, gifts, or \u201ckickbacks,\u201d for example, may damage a company\u2019s reputation, harm colleagues as well as clients, and betray the profession. Loyalty to market integrity is shown by keeping the markets competitive and fair. For example, brokers should use only information available to all. Information from private sources to which others do not have access is <strong>inside information<\/strong><a class=\"footnote\" title=\"Information that is not publicly available that has a material effect on an investment\u2019s value.\" id=\"return-footnote-396-4\" href=\"#footnote-396-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a>, and making trades on the basis of inside information is called <strong>insider trading<\/strong><a class=\"footnote\" title=\"The illegal practice of trading securities based on nonpublic or \u201cinside\u201d information.\" id=\"return-footnote-396-5\" href=\"#footnote-396-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p08\" class=\"para editable block\">For example, Jorge, a broker, just found out from a client that the company she works for is about to be granted a patent for a new product. The information has not yet been announced publicly, but it will almost certainly increase the value of the company\u2019s stock. Jorge is tempted to buy the stock immediately, before the news breaks, both for his employer\u2019s account and his own. He would almost surely profit and gain points with his boss as well. But that would be wrong. Trading on inside information would be disloyal to the integrity of the markets, and it is illegal.<\/p>\n<p id=\"fwk-134226-ch14_s03_s01_p09\" class=\"para editable block\">Brokers and advisors should not manipulate markets or try to influence or distort prices to mislead market participants. Attempts to do so have become more widespread with the tremendous growth of electronic communications. For example, Tom, a dealer, has just shorted a large position in a tech stock. On his widely read blog, he announces that his \u201cresearch\u201d has revealed serious weaknesses in the tech company\u2019s marketing strategy and rumors of competitors\u2019 greater advantages in the market. Tom has no factual basis for his reporting, but if his \u201cnews\u201d causes the price of the tech stock to fall, he will profit from his short position. Tom\u2019s attempts to manipulate the market are unethical and unprofessional.<\/p>\n<\/div>\n<div id=\"fwk-134226-ch14_s03_s02\" class=\"section\">\n<h2 class=\"title editable block\">Regulation of Advisors, Brokers, and Dealers<\/h2>\n<p id=\"fwk-134226-ch14_s03_s02_p01\" class=\"para editable block\">It is often said that the financial markets are self-regulating and self-policing. Market forces may be effective in correcting or preventing unprofessional conduct, but they often don\u2019t, so there are also professional and legal sanctions.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p02\" class=\"para editable block\">Sanctions provide deterrence and punishment. Registered brokers and advisors, and their firms, typically are members of professional organizations with regulatory powers. For example, professional organizations have qualifications for membership and may award credentials or accreditation that their members would not want to lose.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p03\" class=\"para editable block\">There are many professional designations and accreditations in the investment advising and brokerage fields (<a class=\"xref\" href=\"fwk-134226-ch01#fwk-134226-ch01\">Chapter 1 &#8220;Personal Financial Planning&#8221;<\/a>). However, keep in mind that no professional affiliation or designation is required to give investment advice.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p04\" class=\"para editable block\">The U.S. securities industry is formally regulated by federal and state governments. Government sanctions and limits have been imposed gradually, usually after a major market failure or scandal, and so form a collection of rules and laws overseen by a variety of agencies.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p05\" class=\"para editable block\">The Securities and Exchange Commission (SEC) is a federal government agency empowered to oversee the trading of securities and the exchanges in the capital markets. It was created in 1934 in response to the behavior that precipitated the stock market crash in 1929 and the subsequent failure of the banking system. The SEC investigates illegal activities such as trading on insider information, front-running, fraud, and market manipulation.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p06\" class=\"para editable block\">The SEC also requires information disclosures to inform the public about companies\u2019 financial performance and business strategy. Investors must report to the SEC their intention to acquire more than 5 percent of a company\u2019s shares, and business executives must report to the SEC when they buy or sell shares in their own company. The SEC then tries to minimize the use of insider information by making it publicly available.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p07\" class=\"para editable block\">The SEC delegates authority to <strong>self-regulatory organizations (SROs)<\/strong><a class=\"footnote\" title=\"A nongovernmental organization that regulates a profession or industry.\" id=\"return-footnote-396-6\" href=\"#footnote-396-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a>, such as the National Association of Securities Dealers (NASD), and the national stock exchanges, such as the New York Stock Exchange (NYSE). NASD and the exchanges uphold industry standards and compliance requirements for trading securities and operating brokerages.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p08\" class=\"para editable block\">In 2007, the SEC created a new SRO that reincorporated the NASD, renamed as the Financial Industry Regulatory Authority (FINRA). FINRA\u2019s job is to focus exclusively on the enforcement of rules governing the securities industry. In addition, Congress created the Municipal Securities Rulemaking Board (MSRB) as an SRO. The MSRB\u2019s job is to create rules to protect investors involved with broker-dealers and banks that trade in tax-exempt bonds and 529 college savings plans.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p09\" class=\"para editable block\"><a class=\"xref\" href=\"#fwk-134226-ch14_s03_s02_f01\">Figure 14.6 &#8220;Regulatory Environment of the U.S. Securities Industry&#8221;<\/a> shows the structure of the securities industry\u2019s regulatory environment.<\/p>\n<div id=\"fwk-134226-ch14_s03_s02_f01\" class=\"figure large editable block\">\n<div style=\"width: 1552px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3745\/2018\/11\/14184622\/357c9439760bd8048d1f24904c8241f6.jpg\" alt=\"image\" width=\"1542\" height=\"1153\" \/><\/p>\n<p class=\"wp-caption-text\">Figure 14.6 Regulatory Environment of the U.S. Securities Industry<\/p>\n<\/div>\n<\/div>\n<p id=\"fwk-134226-ch14_s03_s02_p10\" class=\"para editable block\">The Federal Reserve regulates banks and the banking system. When investment brokering and advising are services of investment or commercial banks, their actions may fall under the control of both the SEC and the Fed, as well as state banking and insurance regulators. States license investment agents. Also, each state\u2019s attorney general is responsible for investigating securities violations in that state.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p11\" class=\"para editable block\">Government regulation of capital markets has long been a contentious issue in the United States. During periods of expansion and rising asset prices, there is less call for regulation and enforcement. Clients and investment agents may have fewer complaints because of investment gains and increasing earnings. When a bubble bursts or there is a true financial crisis, however, then investors demand protections and enforcement.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p12\" class=\"para editable block\">For example, after the stock market crash in 1929 and the widespread bank failures of 1930\u20131933, the Glass-Steagall Act was passed in 1933 to establish the Federal Deposit Insurance Corporation (FDIC) and take measures to reduce market speculation. A second Glass-Steagall Act, which was passed the same year and officially named the Banking Act of 1933, separated investment and commercial banking to reduce potential conflicts of interest when a bank is issuing securities for a firm that it is also lending to. In 1999, however, after years of economic expansion and at the height of the tech stock bubble, the Gramm-Leach-Bliley Act effectively repealed the Banking Act of 1933, opening the way for the consolidation of the banking industry. This consolidation led to the introduction of \u201cone-stop-shopping\u201d banks, which provide investment, commercial, and retail banking services all under one roof.<\/p>\n<p id=\"fwk-134226-ch14_s03_s02_p13\" class=\"para editable block\">The financial and banking crisis that began in 2007 led to calls for increased regulation and a larger role for the federal and state governments in regulating the banking and securities industries. While history shows that the kinds of regulation and amount of government oversight vary, there clearly will always be a role for federal and state government regulators.<\/p>\n<\/div>\n<div id=\"fwk-134226-ch14_s03_s03\" class=\"section\">\n<h2 class=\"title editable block\">Investor Protection<\/h2>\n<p id=\"fwk-134226-ch14_s03_s03_p01\" class=\"para editable block\">As an investor, you have recourse if a broker or advisor has been unethical, unprofessional, or criminal in his or her conduct. If the offending agent is working for a brokerage firm or bank, a complaint to a superior is sometimes all that is needed. The firm would prefer not to risk its reputation for one \u201cbad apple.\u201d<\/p>\n<p id=\"fwk-134226-ch14_s03_s03_p02\" class=\"para editable block\">If you are not satisfied, however, you can lodge a formal complaint with a professional organization such as the relevant SRO. The SROs have standard procedures in place and will investigate your complaint. If necessary, the offender will be punished by a suspension or permanent removal of his or her professional designation or certification.<\/p>\n<p id=\"fwk-134226-ch14_s03_s03_p03\" class=\"para editable block\">You can also complain to the SEC or a state or federal consumer protection agency, file suit in civil court, or press for a criminal complaint. Due to their complexities, investment cases are often somewhat difficult to prove, so you should consult with an attorney who is experienced with such cases. Often when a broker or advisor has used illegal practices, she or he has done so with more than one client. When you are not the only victim, the state or federal prosecutor or your lawyer may choose to bring a class action suit on behalf of all the client-victims.<\/p>\n<p id=\"fwk-134226-ch14_s03_s03_p04\" class=\"para editable block\">As always, the best defense is to take care in choosing an investment advisor or broker. Most investment agents are chosen by word of mouth, recommendations from trusted family members, friends, or colleagues who have been satisfied clients. Before you choose, check with the professional organization with which he or she claims affiliation or certification and review any records of past complaints or offenses. You can also check with government agencies such as your state\u2019s attorney general\u2019s office.<\/p>\n<p id=\"fwk-134226-ch14_s03_s03_p05\" class=\"para editable block\">Your choice of advisor or broker depends largely on your expected use of services, as suggested in <a class=\"xref\" href=\"#fwk-134226-ch14_s03_s03_f01\">Figure 14.7 &#8220;Choosing an Investment Advisor or Broker&#8221;<\/a>.<\/p>\n<div id=\"fwk-134226-ch14_s03_s03_f01\" class=\"figure large editable block\">\n<div style=\"width: 1535px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/3745\/2018\/11\/14184625\/6565ac73e2fbac3009bbd356939f51ed.jpg\" alt=\"image\" width=\"1525\" height=\"988\" \/><\/p>\n<p class=\"wp-caption-text\">Figure 14.7 Choosing an Investment Advisor or Broker<\/p>\n<\/div>\n<\/div>\n<p id=\"fwk-134226-ch14_s03_s03_p06\" class=\"para editable block\">You will be investing over a lifetime. The economic, market, and personal circumstances will change, and your plans and strategies will change, but your advisors and brokers should be able to help you learn from experience and prosper from\u2014or despite\u2014those changes.<\/p>\n<div id=\"fwk-134226-ch14_s03_s03_n01\" class=\"key_takeaways editable block\">\n<div class=\"textbox key-takeaways\">\n<h3>Key Takeaways<\/h3>\n<ul id=\"fwk-134226-ch14_s03_s03_l01\" class=\"itemizedlist\">\n<li>\n<p class=\"para\">Investing behavior may be unethical because<\/p>\n<ul id=\"fwk-134226-ch14_s03_s03_l02\" class=\"itemizedlist\">\n<li>its complexity lowers the probability of getting caught,<\/li>\n<li>the stakes are high,<\/li>\n<li>initial success may encourage more unethical behavior,<\/li>\n<li>companies may expect that their interests have priority.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"para\">Investment agents have responsibilities to<\/p>\n<ul id=\"fwk-134226-ch14_s03_s03_l03\" class=\"itemizedlist\">\n<li>their clients,<\/li>\n<li>employers,<\/li>\n<li>professions,<\/li>\n<li>markets.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"para\">To fulfill those responsibilities, brokers should always put the interests of clients, employers, professions, and markets before their own and so should not practice<\/p>\n<ul id=\"fwk-134226-ch14_s03_s03_l04\" class=\"itemizedlist\">\n<li>front-running,<\/li>\n<li>insider trading,<\/li>\n<li>market manipulation.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"para\">Regulation of investment agents comes from<\/p>\n<ul id=\"fwk-134226-ch14_s03_s03_l05\" class=\"itemizedlist\">\n<li>market forces,<\/li>\n<li>professional associations and self-regulating organizations,<\/li>\n<li>state and federal government oversight and enforcement agencies.<\/li>\n<\/ul>\n<\/li>\n<li>Levels of government oversight are politically contentious and subject to change.<\/li>\n<li>Through consumer protection laws, investors have recourse for losses from unprofessional or illegal behavior. The best protection is to make good choices among financial advisors and investment brokers.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"fwk-134226-ch14_s03_s03_n02\" class=\"exercises editable block\">\n<h3 class=\"title\">Exercises<\/h3>\n<ol id=\"fwk-134226-ch14_s03_s03_l06\" class=\"orderedlist\">\n<li>Read the Securities and Exchange Commission\u2019s explanation of what it does at <a class=\"link\" href=\"http:\/\/www.sec.gov\/about\/whatwedo.shtml\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sec.gov\/about\/whatwedo.shtml<\/a>. In what ways is the SEC your advocate as an investor? List your answers in your personal finance journal or My Notes. Disclosure, fair dealing, and transparency are the SEC\u2019s watchwords. To what do they refer? The SEC is a complex government agency. What are its divisions? What organizations does the SEC work with? What laws does the SEC enforce? What number can you call if you have a question or complaint about your experience as an investor?<\/li>\n<li>Go to the SEC\u2019s site on self-regulatory organizations of the securities industry at <a class=\"link\" href=\"http:\/\/www.sec.gov\/rules\/sro.shtml\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sec.gov\/rules\/sro.shtml<\/a>. Click on an SRO and read the new rules it is making. Discuss with classmates how you would comment on them, as you are invited to do. Find out what is a national market system plan, a category of SROs. What do the National Market System (NMS) plans do? To see NMS plans in action, go to a Web site where you can see streaming ticker tape, such as Google Finance at <a class=\"link\" href=\"http:\/\/www.google.com\/finance\" target=\"_blank\" rel=\"noopener\">http:\/\/www.google.com\/finance<\/a>. How does what you see on the streaming ticker tape relate to the regulatory environment of the world of investing?<\/li>\n<li>Debate with classmates the desirability of government regulation of the financial markets at the federal, state, and organizational levels. What impacts do regulation and deregulation have on the economy, the markets, and you as an investor? What are some concrete examples of those impacts? Write an essay declaring and supporting your position on this issue.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"navbar-bottom\" class=\"navbar\">\n<div class=\"navbar-part left\"><\/div>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-396\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Personal Finance. <strong>Provided by<\/strong>: Saylor Academy. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/saylordotorg.github.io\/text_personal-finance\">https:\/\/saylordotorg.github.io\/text_personal-finance<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-396-1\">Acting with sound and responsible judgment; in investing, prudence implies a relative conservatism regarding risk. <a href=\"#return-footnote-396-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-396-2\">Competent and adequate research into an investment proposal to be able to project its returns and its potential risks. <a href=\"#return-footnote-396-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-396-3\">An agent trading for its own account before executing trading orders for its clients. <a href=\"#return-footnote-396-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-396-4\">Information that is not publicly available that has a material effect on an investment\u2019s value. <a href=\"#return-footnote-396-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-396-5\">The illegal practice of trading securities based on nonpublic or \u201cinside\u201d information. <a href=\"#return-footnote-396-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-396-6\">A nongovernmental organization that regulates a profession or industry. <a href=\"#return-footnote-396-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":44985,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Personal Finance\",\"author\":\"\",\"organization\":\"Saylor Academy\",\"url\":\"https:\/\/saylordotorg.github.io\/text_personal-finance\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-396","chapter","type-chapter","status-publish","hentry"],"part":377,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapters\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/wp\/v2\/users\/44985"}],"version-history":[{"count":2,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapters\/396\/revisions"}],"predecessor-version":[{"id":590,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapters\/396\/revisions\/590"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/parts\/377"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapters\/396\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/wp\/v2\/media?parent=396"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/pressbooks\/v2\/chapter-type?post=396"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/wp\/v2\/contributor?post=396"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-personalfinance\/wp-json\/wp\/v2\/license?post=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}