{"id":420,"date":"2017-07-28T19:32:41","date_gmt":"2017-07-28T19:32:41","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-principlesofmanagement\/?post_type=chapter&#038;p=420"},"modified":"2017-09-29T18:15:50","modified_gmt":"2017-09-29T18:15:50","slug":"introduction-to-channels-of-business-communication","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/chapter\/introduction-to-channels-of-business-communication\/","title":{"raw":"Introduction to Channels of Business Communication","rendered":"Introduction to Channels of Business Communication"},"content":{"raw":"<h2>What you\u2019ll learn to do: differentiate between typical channels of business communication<\/h2>\r\nThe previous section looked at common barriers to communication. This section will identify different methods, or channels, of communication and how to tailor a message to its audience. What is the best way to tell your boss that you are leaving to work for a competitor? How would you communicate your concerns about a disappointing customer reaction to a rollout of a new product? Would you send a business memo to invite a coworker to join you for lunch? Effective communicators have mastered the skill of choosing the channel and style that is most appropriate for the message.","rendered":"<h2>What you\u2019ll learn to do: differentiate between typical channels of business communication<\/h2>\n<p>The previous section looked at common barriers to communication. This section will identify different methods, or channels, of communication and how to tailor a message to its audience. What is the best way to tell your boss that you are leaving to work for a competitor? How would you communicate your concerns about a disappointing customer reaction to a rollout of a new product? Would you send a business memo to invite a coworker to join you for lunch? Effective communicators have mastered the skill of choosing the channel and style that is most appropriate for the message.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-420\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Introduction to Channels of Business Communication. <strong>Authored by<\/strong>: John\/Lynn Bruton and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":21046,"menu_order":8,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Introduction to Channels of Business Communication\",\"author\":\"John\/Lynn Bruton and Lumen Learning\",\"organization\":\"\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"949a1db9-e46a-40d2-9259-59f681c56647","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-420","chapter","type-chapter","status-publish","hentry"],"part":55,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapters\/420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/wp\/v2\/users\/21046"}],"version-history":[{"count":5,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapters\/420\/revisions"}],"predecessor-version":[{"id":1995,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapters\/420\/revisions\/1995"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/parts\/55"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapters\/420\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/wp\/v2\/media?parent=420"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/pressbooks\/v2\/chapter-type?post=420"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/wp\/v2\/contributor?post=420"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/suny-principlesmanagement\/wp-json\/wp\/v2\/license?post=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}