{"id":316,"date":"2015-02-06T23:15:43","date_gmt":"2015-02-06T23:15:43","guid":{"rendered":"https:\/\/courses.candelalearning.com\/ospsych\/?post_type=chapter&#038;p=316"},"modified":"2024-05-17T15:02:54","modified_gmt":"2024-05-17T15:02:54","slug":"conformity-compliance-and-obedience","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/waymaker-psychology\/chapter\/conformity-compliance-and-obedience\/","title":{"raw":"Conformity and Obedience","rendered":"Conformity and Obedience"},"content":{"raw":"<div>\r\n<div class=\"textbox learning-objectives\">\r\n<h3>Learning Objectives<\/h3>\r\n<ul>\r\n \t<li>Describe the results of research on conformity, and distinguish between normative and informational social influence.<\/li>\r\n \t<li>Describe Stanley Milgram\u2019s experiment and its implications<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<section data-depth=\"1\">\r\n<h2>Conformity<\/h2>\r\nSolomon Asch conducted several experiments in the 1950s to determine how people are affected by the thoughts and behaviors of other people. In one study, a group of participants was shown a series of printed line segments of different lengths: a, b, and c (Figure 1). Participants were then shown a fourth line segment: x. They were asked to identify which line segment from the first group (a, b, or c) most closely resembled the fourth line segment in length.\r\n<figure>\r\n\r\n[caption id=\"\" align=\"alignright\" width=\"444\"]<img class=\"\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_Asch.jpg#fixme\" alt=\"A drawing has two boxes: in the first is a line labeled \u201cx\u201d and in the second are three lines of different lengths from each other, labeled \u201ca,\u201d \u201cb,\u201d and \u201cc.\u201d\" width=\"444\" height=\"261\" data-media-type=\"image\/jpeg\" \/> <strong>Figure 1<\/strong>. These line segments illustrate the judgment task in Asch\u2019s conformity study. Which line on the right\u2014a, b, or c\u2014is the same length as line x on the left?[\/caption]<\/figure>\r\nEach group of participants had only one true, na\u00efve subject. The remaining members of the group were confederates of the researcher. A <strong>confederate<\/strong> is a person who is aware of the experiment and works for the researcher. Confederates are used to manipulate social situations as part of the research design, and the true, na\u00efve participants believe that confederates are, like them, uninformed participants in the experiment. In Asch\u2019s study, the confederates identified a line segment that was shorter than the target line\u2014a wrong answer. The na\u00efve participant then had to identify aloud the line segment that best matched the target line segment.\r\n\r\nHow often do you think the true participant aligned with the confederates\u2019 response? That is, how often do you think the group influenced the participant, and the participant gave the wrong answer? Asch (1955) found that 76% of participants conformed to group pressure at least once by indicating the incorrect line. <strong>Conformity<\/strong> is the change in a person\u2019s behavior to go along with the group, even if he does not agree with the group. Why would people give the wrong answer? What factors would increase or decrease someone giving in or conforming to group pressure?\r\n\r\n<strong>The Asch effect<\/strong> is the influence of the group majority on an individual\u2019s judgment.\r\n\r\nWhat factors make a person more likely to yield to group pressure? Research shows that the size of the majority, the presence of another dissenter, and the public or relatively private nature of responses are key influences on conformity.\r\n<ul>\r\n \t<li>The size of the majority: The greater the number of people in the majority, the more likely an individual will conform. There is, however, an upper limit: a point where adding more members does not increase conformity. In Asch\u2019s study, conformity increased with the number of people in the majority\u2014up to seven individuals. At numbers beyond seven, conformity leveled off and decreased slightly (Asch, 1955).<\/li>\r\n \t<li>The presence of another dissenter: If there is at least one dissenter, conformity rates drop to near zero (Asch, 1955).<\/li>\r\n \t<li>The public or private nature of the responses: When responses are made publicly (in front of others), conformity is more likely; however, when responses are made privately (e.g., writing down the response), conformity is less likely (Deutsch &amp; Gerard, 1955).<\/li>\r\n<\/ul>\r\nThe finding that conformity is more likely to occur when responses are public than when they are private is the reason government elections require voting in secret, so we are not coerced by others (Figure 2). The Asch effect can be easily seen in children when they have to publicly vote for something. For example, if the teacher asks whether the children would rather have extra recess, no homework, or candy, once a few children vote, the rest will comply and go with the majority. In a different classroom, the majority might vote differently, and most of the children would comply with that majority. When someone\u2019s vote changes if it is made in public versus private, this is known as compliance. Compliance can be a form of conformity. Compliance is going along with a request or demand, even if you do not agree with the request. In Asch\u2019s studies, the participants complied by giving the wrong answers, but privately did not accept that the obviously wrong answers were correct.\r\n<figure>\r\n\r\n[caption id=\"\" align=\"alignleft\" width=\"394\"]<img class=\"\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_voting.jpg#fixme\" alt=\"A photograph shows a row of curtained voting booths; two are occupied by people.\" width=\"394\" height=\"265\" data-media-type=\"image\/jpeg\" \/> <strong>Figure 2<\/strong>. Voting for government officials in the United States is private to reduce the pressure of conformity. (credit: Nicole Klauss)[\/caption]<\/figure>\r\nNow that you have learned about the Asch line experiments, why do you think the participants conformed? The correct answer to the line segment question was obvious, and it was an easy task. Researchers have categorized the motivation to conform into two types: normative social influence and informational social influence (Deutsch &amp; Gerard, 1955).\r\n\r\nIn <strong>normative social influence<\/strong>, people conform to the group norm to fit in, feel good, and be accepted by the group. However, with <strong>informational social influence<\/strong>, people conform because they believe the group is competent and has the correct information, particularly when the task or situation is ambiguous. What type of social influence was operating in the Asch conformity studies? Since the line judgment task was unambiguous, participants did not need to rely on the group for information. Instead, participants complied to fit in and avoid ridicule, an instance of normative social influence.\r\n<div class=\"textbox tryit\">\r\n<h3>Try It<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/5aaefc9b-ee84-4fe4-b5b9-010b1d680198\r\n\r\n<\/div>\r\nAn example of informational social influence may be what to do in an emergency. Imagine that you are in a movie theater watching a film and what seems to be smoke comes in the theater from under the emergency exit door. You are not certain that it is smoke\u2014it might be a special effect for the movie, such as a fog machine. When you are uncertain you will tend to look at the behavior of others in the theater. If other people show concern and get up to leave, you are likely to do the same. However, if others seem unconcerned, you are likely to stay put and continue watching the movie (Figure 3).\r\n<figure>\r\n\r\n[caption id=\"\" align=\"aligncenter\" width=\"649\"]<img src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_audience.jpg#fixme\" alt=\"Photograph A shows people seated in an auditorium. Photograph B shows a person crowd surfing.\" width=\"649\" height=\"295\" data-media-type=\"image\/jpeg\" \/> <strong>Figure 3<\/strong>. People in crowds tend to take cues from others and act accordingly. (a) An audience is listening to a lecture and people are relatively quiet, still, and attentive to the speaker on the stage. (b) An audience is at a rock concert where people are dancing, singing, and possibly engaging in activities like crowd surfing. (credit a: modification of work by Matt Brown; credit b: modification of work by Christian Holm\u00e9r)[\/caption]<\/figure>\r\nHow would you have behaved if you were a participant in Asch\u2019s study? Many students say they would not conform, that the study is outdated, and that people nowadays are more independent. To some extent, this may be true. Research suggests that overall rates of conformity may have reduced since the time of Asch\u2019s research. Furthermore, efforts to replicate Asch\u2019s study have made it clear that many factors determine how likely it is that someone will demonstrate conformity to the group. These factors include the participant\u2019s age, gender, and socio-cultural background (Bond &amp; Smith, 1996; Larsen, 1990; Walker &amp; Andrade, 1996).\r\n<div data-type=\"note\" data-label=\"Link to learning\">\r\n<div class=\"textbox examples\">\r\n<h3>Watch It<\/h3>\r\n<section data-depth=\"1\">\r\n<div data-type=\"note\" data-label=\"Link to learning\">\r\n\r\nWatch the following\u00a0to see a clip\u00a0of the Asch experiment:\r\n<iframe src=\"\/\/plugin.3playmedia.com\/show?mf=1793498&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=573&amp;video_id=qA-gbpt7Ts8&amp;video_target=tpm-plugin-9fzt5yii-qA-gbpt7Ts8\" width=\"800px\" height=\"500px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe>\r\n\r\nYou can <a href=\"https:\/\/oerfiles.s3-us-west-2.amazonaws.com\/Psychology\/Transcriptions\/TheAschExperiment.txt\" target=\"_blank\" rel=\"noopener\">view the transcript for \"The Asch Experiment\" here (opens in a new window)<\/a>.\r\n\r\n<\/div>\r\n<\/section><section data-depth=\"1\"><\/section><\/div>\r\n<\/div>\r\n<\/section><section data-depth=\"1\">\r\n<div class=\"textbox tryit\">\r\n<h3>Try It<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/d35be61f-d674-45e1-9ec0-0d7518ccd77f\r\n\r\nhttps:\/\/assess.lumenlearning.com\/practice\/d106cd8b-d604-4629-85c7-d38bac7cdfd9\r\n\r\n<\/div>\r\n<h2>Stanley Milgram's Experiment<\/h2>\r\nConformity is one effect of the influence of others on our thoughts, feelings, and behaviors. Another form of social influence is obedience to authority. <strong>Obedience<\/strong> is the change of an individual\u2019s behavior to comply with a demand by an authority figure. People often comply with the request because they are concerned about a consequence if they do not comply. To demonstrate this phenomenon, we review another classic social psychology experiment.\r\n\r\nStanley Milgram was a social psychology professor at Yale who was influenced by the trial of Adolf Eichmann, a Nazi war criminal. Eichmann\u2019s defense for the atrocities he committed was that he was \u201cjust following orders.\u201d Milgram (1963) wanted to test the validity of this defense, so he designed an experiment and initially recruited 40 men for his experiment. The volunteer participants were led to believe that they were participating in a study to improve learning and memory. The participants were told that they were to teach other students (learners) correct answers to a series of test items. The participants were shown how to use a device that they were told delivered electric shocks of different intensities to the learners. The participants were told to shock the learners if they gave a wrong answer to a test item\u2014that the shock would help them to learn. The participants believed they gave the learners shocks, which increased in 15-volt increments, all the way up to 450 volts. The participants did not know that the learners were confederates and that the confederates did not receive shocks.\r\n\r\nIn response to a string of incorrect answers from the learners, the participants obediently and repeatedly shocked them. The confederate learners cried out for help, begged the participant teachers to stop, and even complained of heart trouble. Yet, when the researcher told the participant-teachers to continue the shock, 65% of the participants continued the shock to the maximum voltage and to the point that the learner became unresponsive (Figure 4). What makes someone obey authority to the point of potentially causing serious harm to another person?\r\n<figure>\r\n\r\n[caption id=\"attachment_7000\" align=\"aligncenter\" width=\"975\"]<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2015\/02\/05162006\/23d1c9c02c383b018e20029d5033131afc0fed72.jpeg\"><img class=\"size-full wp-image-7000\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2015\/02\/05162006\/23d1c9c02c383b018e20029d5033131afc0fed72.jpeg\" alt=\"A graph shows the voltage of shock given on the x-axis, and the percentage of participants who delivered voltage on the y-axis. All or nearly all participants delivered slight to moderate shock (15\u2013135 volts); with strong to very strong shock (135\u2013255 volts), the participation percentage dropped to about 80%; with intense to extremely intense shock (255\u2013375 volts), the participation percentage dropped to about 65%; the participation percentage remained at about 65% for severe shock (375\u2013435 volts) and XXX (435\u2013450 volts).\" width=\"975\" height=\"404\" \/><\/a> <strong>Figure 4<\/strong>. The Milgram experiment showed the surprising degree to which people obey authority. About two out of three (65%) participants continued to administer shocks to an unresponsive learner.[\/caption]<\/figure>\r\nSeveral variations of the original Milgram experiment were conducted to test the boundaries of obedience. When certain features of the situation were changed, participants were less likely to continue to deliver shocks (Milgram, 1965). For example, when the setting of the experiment was moved to an office building, the percentage of participants who delivered the highest shock dropped to 48%. When the learner was in the same room as the teacher, the highest shock rate dropped to 40%. When the teachers\u2019 and learners\u2019 hands were touching, the highest shock rate dropped to 30%. When the researcher gave the orders by phone, the rate dropped to 23%. These variations show that when the humanity of the person being shocked was increased, obedience decreased. Similarly, when the authority of the experimenter decreased, so did obedience.\r\n\r\nThis case is still very applicable today. What does a person do if an authority figure orders something done? What if the person believes it is incorrect, or worse, unethical? In a study by Martin and Bull (2008), midwives privately filled out a questionnaire regarding best practices and expectations in delivering a baby. Then, a more senior midwife and supervisor asked the junior midwives to do something they had previously stated they were opposed to. Most of the junior midwives were obedient to authority, going against their own beliefs.\r\n<div class=\"textbox examples\">\r\n<h3>Link to learning<\/h3>\r\nWatch a modern example of the <a href=\"https:\/\/www.youtube.com\/watch?v=HwqNP9HRy7Y&amp;list=PLsjOSJm46miabqNKVfh8VrzHtKZym3lQs&amp;index=4\" target=\"_blank\" rel=\"noopener\">Milgram experiment here<\/a>.\r\n\r\n<\/div>\r\n<div class=\"textbox tryit\">\r\n<h3>Try It<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/755880a4-bbeb-44e5-ab6a-e2939fbc2991\r\n\r\nhttps:\/\/assess.lumenlearning.com\/practice\/2a50127b-6006-4e16-ae0b-55d8774dbd07\r\n\r\nhttps:\/\/assess.lumenlearning.com\/practice\/370d2ca5-b7cd-423b-94fc-6f196d9c1b64\r\n\r\n<\/div>\r\n<\/section><section data-depth=\"1\">\r\n<div>\r\n<div class=\"textbox learning-objectives\">\r\n<h3>Learning Objectives<\/h3>\r\n<section><section data-depth=\"1\">\r\n<div data-type=\"exercise\">\r\n<div data-type=\"problem\">\r\n<ul>\r\n \t<li>Conduct a conformity study the next time you are in an elevator. After you enter the elevator, stand with your back toward the door. See if others conform to your behavior. Did your results turn out as expected?<\/li>\r\n \t<li>Most students adamantly state that they would never have turned up the voltage in the Milgram experiment. Do you think you would have refused to shock the learner? Looking at your past behavior, what evidence suggests that you would go along with the order to increase the voltage?<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<\/section><\/section><\/div>\r\n<\/div>\r\n<div><section>\r\n<div class=\"textbox key-takeaways\">\r\n<h3>Glossary<\/h3>\r\n<div data-type=\"definition\"><strong>Asch effect:\u00a0<\/strong>group majority influences an individual\u2019s judgment, even when that judgment is inaccurate<\/div>\r\n<div data-type=\"definition\"><strong>confederate:\u00a0<\/strong>person who works for a researcher and is aware of the experiment, but who acts as a participant; used to manipulate social situations as part of the research design<\/div>\r\n<div data-type=\"definition\"><strong>conformity:\u00a0<\/strong>when individuals change their behavior to go along with the group even if they do not agree with the group<\/div>\r\n<div data-type=\"definition\"><strong>obedience:\u00a0<\/strong>change of behavior to please an authority figure or to avoid aversive consequences<\/div>\r\n<\/div>\r\n<\/section><\/div>\r\n<\/section>","rendered":"<div>\n<div class=\"textbox learning-objectives\">\n<h3>Learning Objectives<\/h3>\n<ul>\n<li>Describe the results of research on conformity, and distinguish between normative and informational social influence.<\/li>\n<li>Describe Stanley Milgram\u2019s experiment and its implications<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<section data-depth=\"1\">\n<h2>Conformity<\/h2>\n<p>Solomon Asch conducted several experiments in the 1950s to determine how people are affected by the thoughts and behaviors of other people. In one study, a group of participants was shown a series of printed line segments of different lengths: a, b, and c (Figure 1). Participants were then shown a fourth line segment: x. They were asked to identify which line segment from the first group (a, b, or c) most closely resembled the fourth line segment in length.<\/p>\n<figure>\n<div style=\"width: 454px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_Asch.jpg#fixme\" alt=\"A drawing has two boxes: in the first is a line labeled \u201cx\u201d and in the second are three lines of different lengths from each other, labeled \u201ca,\u201d \u201cb,\u201d and \u201cc.\u201d\" width=\"444\" height=\"261\" data-media-type=\"image\/jpeg\" \/><\/p>\n<p class=\"wp-caption-text\"><strong>Figure 1<\/strong>. These line segments illustrate the judgment task in Asch\u2019s conformity study. Which line on the right\u2014a, b, or c\u2014is the same length as line x on the left?<\/p>\n<\/div>\n<\/figure>\n<p>Each group of participants had only one true, na\u00efve subject. The remaining members of the group were confederates of the researcher. A <strong>confederate<\/strong> is a person who is aware of the experiment and works for the researcher. Confederates are used to manipulate social situations as part of the research design, and the true, na\u00efve participants believe that confederates are, like them, uninformed participants in the experiment. In Asch\u2019s study, the confederates identified a line segment that was shorter than the target line\u2014a wrong answer. The na\u00efve participant then had to identify aloud the line segment that best matched the target line segment.<\/p>\n<p>How often do you think the true participant aligned with the confederates\u2019 response? That is, how often do you think the group influenced the participant, and the participant gave the wrong answer? Asch (1955) found that 76% of participants conformed to group pressure at least once by indicating the incorrect line. <strong>Conformity<\/strong> is the change in a person\u2019s behavior to go along with the group, even if he does not agree with the group. Why would people give the wrong answer? What factors would increase or decrease someone giving in or conforming to group pressure?<\/p>\n<p><strong>The Asch effect<\/strong> is the influence of the group majority on an individual\u2019s judgment.<\/p>\n<p>What factors make a person more likely to yield to group pressure? Research shows that the size of the majority, the presence of another dissenter, and the public or relatively private nature of responses are key influences on conformity.<\/p>\n<ul>\n<li>The size of the majority: The greater the number of people in the majority, the more likely an individual will conform. There is, however, an upper limit: a point where adding more members does not increase conformity. In Asch\u2019s study, conformity increased with the number of people in the majority\u2014up to seven individuals. At numbers beyond seven, conformity leveled off and decreased slightly (Asch, 1955).<\/li>\n<li>The presence of another dissenter: If there is at least one dissenter, conformity rates drop to near zero (Asch, 1955).<\/li>\n<li>The public or private nature of the responses: When responses are made publicly (in front of others), conformity is more likely; however, when responses are made privately (e.g., writing down the response), conformity is less likely (Deutsch &amp; Gerard, 1955).<\/li>\n<\/ul>\n<p>The finding that conformity is more likely to occur when responses are public than when they are private is the reason government elections require voting in secret, so we are not coerced by others (Figure 2). The Asch effect can be easily seen in children when they have to publicly vote for something. For example, if the teacher asks whether the children would rather have extra recess, no homework, or candy, once a few children vote, the rest will comply and go with the majority. In a different classroom, the majority might vote differently, and most of the children would comply with that majority. When someone\u2019s vote changes if it is made in public versus private, this is known as compliance. Compliance can be a form of conformity. Compliance is going along with a request or demand, even if you do not agree with the request. In Asch\u2019s studies, the participants complied by giving the wrong answers, but privately did not accept that the obviously wrong answers were correct.<\/p>\n<figure>\n<div style=\"width: 404px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_voting.jpg#fixme\" alt=\"A photograph shows a row of curtained voting booths; two are occupied by people.\" width=\"394\" height=\"265\" data-media-type=\"image\/jpeg\" \/><\/p>\n<p class=\"wp-caption-text\"><strong>Figure 2<\/strong>. Voting for government officials in the United States is private to reduce the pressure of conformity. (credit: Nicole Klauss)<\/p>\n<\/div>\n<\/figure>\n<p>Now that you have learned about the Asch line experiments, why do you think the participants conformed? The correct answer to the line segment question was obvious, and it was an easy task. Researchers have categorized the motivation to conform into two types: normative social influence and informational social influence (Deutsch &amp; Gerard, 1955).<\/p>\n<p>In <strong>normative social influence<\/strong>, people conform to the group norm to fit in, feel good, and be accepted by the group. However, with <strong>informational social influence<\/strong>, people conform because they believe the group is competent and has the correct information, particularly when the task or situation is ambiguous. What type of social influence was operating in the Asch conformity studies? Since the line judgment task was unambiguous, participants did not need to rely on the group for information. Instead, participants complied to fit in and avoid ridicule, an instance of normative social influence.<\/p>\n<div class=\"textbox tryit\">\n<h3>Try It<\/h3>\n<p>\t<iframe id=\"assessment_practice_5aaefc9b-ee84-4fe4-b5b9-010b1d680198\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/5aaefc9b-ee84-4fe4-b5b9-010b1d680198?iframe_resize_id=assessment_practice_id_5aaefc9b-ee84-4fe4-b5b9-010b1d680198\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<p>An example of informational social influence may be what to do in an emergency. Imagine that you are in a movie theater watching a film and what seems to be smoke comes in the theater from under the emergency exit door. You are not certain that it is smoke\u2014it might be a special effect for the movie, such as a fog machine. When you are uncertain you will tend to look at the behavior of others in the theater. If other people show concern and get up to leave, you are likely to do the same. However, if others seem unconcerned, you are likely to stay put and continue watching the movie (Figure 3).<\/p>\n<figure>\n<div style=\"width: 659px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49124\/CNX_Psych_12_04_audience.jpg#fixme\" alt=\"Photograph A shows people seated in an auditorium. Photograph B shows a person crowd surfing.\" width=\"649\" height=\"295\" data-media-type=\"image\/jpeg\" \/><\/p>\n<p class=\"wp-caption-text\"><strong>Figure 3<\/strong>. People in crowds tend to take cues from others and act accordingly. (a) An audience is listening to a lecture and people are relatively quiet, still, and attentive to the speaker on the stage. (b) An audience is at a rock concert where people are dancing, singing, and possibly engaging in activities like crowd surfing. (credit a: modification of work by Matt Brown; credit b: modification of work by Christian Holm\u00e9r)<\/p>\n<\/div>\n<\/figure>\n<p>How would you have behaved if you were a participant in Asch\u2019s study? Many students say they would not conform, that the study is outdated, and that people nowadays are more independent. To some extent, this may be true. Research suggests that overall rates of conformity may have reduced since the time of Asch\u2019s research. Furthermore, efforts to replicate Asch\u2019s study have made it clear that many factors determine how likely it is that someone will demonstrate conformity to the group. These factors include the participant\u2019s age, gender, and socio-cultural background (Bond &amp; Smith, 1996; Larsen, 1990; Walker &amp; Andrade, 1996).<\/p>\n<div data-type=\"note\" data-label=\"Link to learning\">\n<div class=\"textbox examples\">\n<h3>Watch It<\/h3>\n<section data-depth=\"1\">\n<div data-type=\"note\" data-label=\"Link to learning\">\n<p>Watch the following\u00a0to see a clip\u00a0of the Asch experiment:<br \/>\n<iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=1793498&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=573&amp;video_id=qA-gbpt7Ts8&amp;video_target=tpm-plugin-9fzt5yii-qA-gbpt7Ts8\" width=\"800px\" height=\"500px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can <a href=\"https:\/\/oerfiles.s3-us-west-2.amazonaws.com\/Psychology\/Transcriptions\/TheAschExperiment.txt\" target=\"_blank\" rel=\"noopener\">view the transcript for &#8220;The Asch Experiment&#8221; here (opens in a new window)<\/a>.<\/p>\n<\/div>\n<\/section>\n<section data-depth=\"1\"><\/section>\n<\/div>\n<\/div>\n<\/section>\n<section data-depth=\"1\">\n<div class=\"textbox tryit\">\n<h3>Try It<\/h3>\n<p>\t<iframe id=\"assessment_practice_d35be61f-d674-45e1-9ec0-0d7518ccd77f\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/d35be61f-d674-45e1-9ec0-0d7518ccd77f?iframe_resize_id=assessment_practice_id_d35be61f-d674-45e1-9ec0-0d7518ccd77f\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<p>\t<iframe id=\"assessment_practice_d106cd8b-d604-4629-85c7-d38bac7cdfd9\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/d106cd8b-d604-4629-85c7-d38bac7cdfd9?iframe_resize_id=assessment_practice_id_d106cd8b-d604-4629-85c7-d38bac7cdfd9\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Stanley Milgram&#8217;s Experiment<\/h2>\n<p>Conformity is one effect of the influence of others on our thoughts, feelings, and behaviors. Another form of social influence is obedience to authority. <strong>Obedience<\/strong> is the change of an individual\u2019s behavior to comply with a demand by an authority figure. People often comply with the request because they are concerned about a consequence if they do not comply. To demonstrate this phenomenon, we review another classic social psychology experiment.<\/p>\n<p>Stanley Milgram was a social psychology professor at Yale who was influenced by the trial of Adolf Eichmann, a Nazi war criminal. Eichmann\u2019s defense for the atrocities he committed was that he was \u201cjust following orders.\u201d Milgram (1963) wanted to test the validity of this defense, so he designed an experiment and initially recruited 40 men for his experiment. The volunteer participants were led to believe that they were participating in a study to improve learning and memory. The participants were told that they were to teach other students (learners) correct answers to a series of test items. The participants were shown how to use a device that they were told delivered electric shocks of different intensities to the learners. The participants were told to shock the learners if they gave a wrong answer to a test item\u2014that the shock would help them to learn. The participants believed they gave the learners shocks, which increased in 15-volt increments, all the way up to 450 volts. The participants did not know that the learners were confederates and that the confederates did not receive shocks.<\/p>\n<p>In response to a string of incorrect answers from the learners, the participants obediently and repeatedly shocked them. The confederate learners cried out for help, begged the participant teachers to stop, and even complained of heart trouble. Yet, when the researcher told the participant-teachers to continue the shock, 65% of the participants continued the shock to the maximum voltage and to the point that the learner became unresponsive (Figure 4). What makes someone obey authority to the point of potentially causing serious harm to another person?<\/p>\n<figure>\n<div id=\"attachment_7000\" style=\"width: 985px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2015\/02\/05162006\/23d1c9c02c383b018e20029d5033131afc0fed72.jpeg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7000\" class=\"size-full wp-image-7000\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2015\/02\/05162006\/23d1c9c02c383b018e20029d5033131afc0fed72.jpeg\" alt=\"A graph shows the voltage of shock given on the x-axis, and the percentage of participants who delivered voltage on the y-axis. All or nearly all participants delivered slight to moderate shock (15\u2013135 volts); with strong to very strong shock (135\u2013255 volts), the participation percentage dropped to about 80%; with intense to extremely intense shock (255\u2013375 volts), the participation percentage dropped to about 65%; the participation percentage remained at about 65% for severe shock (375\u2013435 volts) and XXX (435\u2013450 volts).\" width=\"975\" height=\"404\" \/><\/a><\/p>\n<p id=\"caption-attachment-7000\" class=\"wp-caption-text\"><strong>Figure 4<\/strong>. The Milgram experiment showed the surprising degree to which people obey authority. About two out of three (65%) participants continued to administer shocks to an unresponsive learner.<\/p>\n<\/div>\n<\/figure>\n<p>Several variations of the original Milgram experiment were conducted to test the boundaries of obedience. When certain features of the situation were changed, participants were less likely to continue to deliver shocks (Milgram, 1965). For example, when the setting of the experiment was moved to an office building, the percentage of participants who delivered the highest shock dropped to 48%. When the learner was in the same room as the teacher, the highest shock rate dropped to 40%. When the teachers\u2019 and learners\u2019 hands were touching, the highest shock rate dropped to 30%. When the researcher gave the orders by phone, the rate dropped to 23%. These variations show that when the humanity of the person being shocked was increased, obedience decreased. Similarly, when the authority of the experimenter decreased, so did obedience.<\/p>\n<p>This case is still very applicable today. What does a person do if an authority figure orders something done? What if the person believes it is incorrect, or worse, unethical? In a study by Martin and Bull (2008), midwives privately filled out a questionnaire regarding best practices and expectations in delivering a baby. Then, a more senior midwife and supervisor asked the junior midwives to do something they had previously stated they were opposed to. Most of the junior midwives were obedient to authority, going against their own beliefs.<\/p>\n<div class=\"textbox examples\">\n<h3>Link to learning<\/h3>\n<p>Watch a modern example of the <a href=\"https:\/\/www.youtube.com\/watch?v=HwqNP9HRy7Y&amp;list=PLsjOSJm46miabqNKVfh8VrzHtKZym3lQs&amp;index=4\" target=\"_blank\" rel=\"noopener\">Milgram experiment here<\/a>.<\/p>\n<\/div>\n<div class=\"textbox tryit\">\n<h3>Try It<\/h3>\n<p>\t<iframe id=\"assessment_practice_755880a4-bbeb-44e5-ab6a-e2939fbc2991\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/755880a4-bbeb-44e5-ab6a-e2939fbc2991?iframe_resize_id=assessment_practice_id_755880a4-bbeb-44e5-ab6a-e2939fbc2991\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<p>\t<iframe id=\"assessment_practice_2a50127b-6006-4e16-ae0b-55d8774dbd07\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/2a50127b-6006-4e16-ae0b-55d8774dbd07?iframe_resize_id=assessment_practice_id_2a50127b-6006-4e16-ae0b-55d8774dbd07\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<p>\t<iframe id=\"assessment_practice_370d2ca5-b7cd-423b-94fc-6f196d9c1b64\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/370d2ca5-b7cd-423b-94fc-6f196d9c1b64?iframe_resize_id=assessment_practice_id_370d2ca5-b7cd-423b-94fc-6f196d9c1b64\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<\/section>\n<section data-depth=\"1\">\n<div>\n<div class=\"textbox learning-objectives\">\n<h3>Learning Objectives<\/h3>\n<section>\n<section data-depth=\"1\">\n<div data-type=\"exercise\">\n<div data-type=\"problem\">\n<ul>\n<li>Conduct a conformity study the next time you are in an elevator. After you enter the elevator, stand with your back toward the door. See if others conform to your behavior. Did your results turn out as expected?<\/li>\n<li>Most students adamantly state that they would never have turned up the voltage in the Milgram experiment. Do you think you would have refused to shock the learner? Looking at your past behavior, what evidence suggests that you would go along with the order to increase the voltage?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/section>\n<\/div>\n<\/div>\n<div>\n<section>\n<div class=\"textbox key-takeaways\">\n<h3>Glossary<\/h3>\n<div data-type=\"definition\"><strong>Asch effect:\u00a0<\/strong>group majority influences an individual\u2019s judgment, even when that judgment is inaccurate<\/div>\n<div data-type=\"definition\"><strong>confederate:\u00a0<\/strong>person who works for a researcher and is aware of the experiment, but who acts as a participant; used to manipulate social situations as part of the research design<\/div>\n<div data-type=\"definition\"><strong>conformity:\u00a0<\/strong>when individuals change their behavior to go along with the group even if they do not agree with the group<\/div>\n<div data-type=\"definition\"><strong>obedience:\u00a0<\/strong>change of behavior to please an authority figure or to avoid aversive consequences<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/section>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-316\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Conformity, Compliance, and Obedience. <strong>Authored by<\/strong>: OpenStax College. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/openstax.org\/books\/psychology-2e\/pages\/12-4-conformity-compliance-and-obedience\">https:\/\/openstax.org\/books\/psychology-2e\/pages\/12-4-conformity-compliance-and-obedience<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em>. <strong>License Terms<\/strong>: Download for free at https:\/\/openstax.org\/books\/psychology-2e\/pages\/1-introduction<\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">All rights reserved content<\/div><ul class=\"citation-list\"><li>The Asch Experiment. <strong>Authored by<\/strong>: Question Everything. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=qA-gbpt7Ts8\">https:\/\/www.youtube.com\/watch?v=qA-gbpt7Ts8<\/a>. <strong>License<\/strong>: <em>Other<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><li>abc news Primetime Milgram. <strong>Authored by<\/strong>: EightYellowFlowers. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=HwqNP9HRy7Y&#038;list=PLsjOSJm46miabqNKVfh8VrzHtKZym3lQs&#038;index=4\">https:\/\/www.youtube.com\/watch?v=HwqNP9HRy7Y&#038;list=PLsjOSJm46miabqNKVfh8VrzHtKZym3lQs&#038;index=4<\/a>. <strong>License<\/strong>: <em>Other<\/em>. <strong>License Terms<\/strong>: Standard YouTube License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":5797,"menu_order":10,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Conformity, Compliance, and Obedience\",\"author\":\"OpenStax College\",\"organization\":\"\",\"url\":\"https:\/\/openstax.org\/books\/psychology-2e\/pages\/12-4-conformity-compliance-and-obedience\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"Download for free at https:\/\/openstax.org\/books\/psychology-2e\/pages\/1-introduction\"},{\"type\":\"copyrighted_video\",\"description\":\"The Asch Experiment\",\"author\":\"Question Everything\",\"organization\":\"\",\"url\":\"https:\/\/www.youtube.com\/watch?v=qA-gbpt7Ts8\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"abc news Primetime Milgram\",\"author\":\"EightYellowFlowers\",\"organization\":\"\",\"url\":\"https:\/\/www.youtube.com\/watch?v=HwqNP9HRy7Y&list=PLsjOSJm46miabqNKVfh8VrzHtKZym3lQs&index=4\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"}]","CANDELA_OUTCOMES_GUID":"868b8c95-6b98-448c-83a1-87943baf24c2, e079d378-cc45-416e-8335-8343af0b143d, 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