{"id":7491,"date":"2017-12-21T21:00:31","date_gmt":"2017-12-21T21:00:31","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/waymakerintromarketingxmasterfall2016\/chapter\/learning-outcomes\/"},"modified":"2024-05-08T04:23:31","modified_gmt":"2024-05-08T04:23:31","slug":"learning-outcomes","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/waymakerintromarketingxmasterfall2016\/chapter\/learning-outcomes\/","title":{"raw":"Learning Outcomes","rendered":"Learning Outcomes"},"content":{"raw":"<img class=\"aligncenter wp-image-254\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225024\/outcomes.jpg\" alt=\"decorative image\" width=\"200\" height=\"201\" \/>\r\n\r\nThe content, assignments, and assessments for Principles of Marketing are aligned to the following learning outcomes. A full list of course learning outcomes can be viewed here:\u00a0<a href=\"https:\/\/docs.google.com\/a\/lumenlearning.com\/document\/d\/1Uy8L-3Jg_9xwjskW3lNMEf1wdtRk7bCcRHqKNA5B0z8\/edit?usp=sharing\">Principles of Marketing Learning Outcomes<\/a>.\r\n<h2>Module 1: What Is Marketing?<\/h2>\r\n<h3>Explain what marketing is and how it's used<\/h3>\r\n<ul>\r\n \t<li>Define marketing<\/li>\r\n \t<li>Identify evidence of marketing in everyday life<\/li>\r\n \t<li>Demonstrate a clear understanding of the marketing concept<\/li>\r\n \t<li>Describe the role of marketing in building and managing customer relationships<\/li>\r\n \t<li>Describe how different types of organizations, such as nonprofits, consumer product (B2C) firms and business-to-business (B2B) organizations, use marketing<\/li>\r\n \t<li>Explain how marketing creates value for the consumer, the company, and society<\/li>\r\n<\/ul>\r\n<h2>Module 2: Marketing Function<\/h2>\r\n<h3>Identify the primary marketing activities of an organization<\/h3>\r\n<ul>\r\n \t<li>Explain why the customer is the cornerstone of marketing<\/li>\r\n \t<li>Briefly explain the concepts of segmentation and targeting<\/li>\r\n \t<li>Describe the marketing mix<\/li>\r\n \t<li>Explain how organizations use the marketing mix (often called the four Ps) to market to their target customers<\/li>\r\n \t<li>Explain the role of a marketing plan as a guiding document for marketing activities<\/li>\r\n<\/ul>\r\n<h2>Module 3: Segmentation and Targeting<\/h2>\r\n<h3>Determine\u00a0market segments and target customers<\/h3>\r\n<ul>\r\n \t<li>Explain the purpose of segmentation and targeting in marketing<\/li>\r\n \t<li>Describe common segmentation approaches<\/li>\r\n \t<li>Explain the process of selecting an appropriate segmentation approach and deciding which customer segments to target for marketing activities<\/li>\r\n \t<li>Explain how targeting influences each element of the marketing mix<\/li>\r\n<\/ul>\r\n<h2>Module 4: Marketing Strategy<\/h2>\r\n<h3>Determine\u00a0market segments and target customers<\/h3>\r\n<div id=\"post-1677\" class=\"standard post-1677 chapter type-chapter status-publish hentry\">\r\n<div class=\"entry-content\">\r\n<ul>\r\n \t<li>Evaluate how marketing strategies align with\u00a0corporate strategies<\/li>\r\n \t<li>Explain the inputs and components of a marketing strategy<\/li>\r\n \t<li>Show how common analytic tools are used to inform the organization\u2019s strategy<\/li>\r\n \t<li>Give examples of corporate strategies<\/li>\r\n \t<li>Explain how the development and maintenance of customer relationships are an essential part of an organization\u2019s marketing strategy<\/li>\r\n<\/ul>\r\n<h2>Module 5: Ethics and Social Responsibility<\/h2>\r\n<h3>Apply principles of ethics and social responsibility in marketing<\/h3>\r\n<ul>\r\n \t<li>Describe the types of ethical and social responsibility issues that marketing must address<\/li>\r\n \t<li>Explain the laws that regulate marketing<\/li>\r\n \t<li>Explain how ethical dilemmas in business-to-business marketing differ from those in consumer marketing<\/li>\r\n \t<li>Outline measures companies take to encourage ethical behavior<\/li>\r\n \t<li>Explain how demonstrating corporate social responsibility can impact marketing<\/li>\r\n<\/ul>\r\n<h2>Module 6: Marketing Information and Research<\/h2>\r\n<h3>Use marketing information and research to develop marketing strategies for organizations<\/h3>\r\n<ul>\r\n \t<li>Explain the role of marketing information in helping firms understand and reach consumers<\/li>\r\n \t<li>Describe the key types of marketing information including internal data, competitive intelligence and marketing research<\/li>\r\n \t<li>Outline a standard process for using marketing research to address an organization\u2019s strategic questions<\/li>\r\n \t<li>Recognize alternative methods for conducting marketing research, including primary and secondary research methods<\/li>\r\n \t<li>Identify major sources of available market data<\/li>\r\n \t<li>Explain how Customer Relationship Management (CRM) systems can help organizations manage and gain customer insights from marketing information<\/li>\r\n \t<li>Use marketing information to inform the marketing strategy<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<section class=\"focusable\" tabindex=\"-1\">\r\n<h2>Module 7: Consumer Behavior<\/h2>\r\n<h3>Use information about consumer behavior to inform marketing strategy and tactics<\/h3>\r\n<ul>\r\n \t<li>Describe the stages of the consumer buying process<\/li>\r\n \t<li>Explain the different buying processes for low-involvement and high-involvement\u00a0decisions<\/li>\r\n \t<li>Describe the major factors that influence consumer purchasing decisions<\/li>\r\n \t<li>Explain the B2B buying process and key factors influencing B2B purchasing decisions<\/li>\r\n<\/ul>\r\n<h2>Module 8: Positioning<\/h2>\r\n<h3>Create a product or service positioning statement that aligns with a\u00a0value proposition and a target segment<\/h3>\r\n<ul>\r\n \t<li>Define positioning and differentiation, and why they are important to marketing a product or service<\/li>\r\n \t<li>Explain\u00a0the process of selecting a positioning and differentiation strategy<\/li>\r\n \t<li>Develop and evaluate positioning statements based on defined criteria<\/li>\r\n \t<li>Explain repositioning and the associated risks and complexities of repositioning a product or service<\/li>\r\n \t<li>Describe the process of implementing a positioning strategy<\/li>\r\n<\/ul>\r\n<h2>Module 9: Branding<\/h2>\r\n<h3>Analyze elements of a brand and explain how the brand-building process contributes to the success of products or services<\/h3>\r\n<ul>\r\n \t<li>Describe the elements of a brand\u00a0and how brands add value to an organization\u2019s products and services<\/li>\r\n \t<li>Define brand equity and its role in measuring brand strength<\/li>\r\n \t<li>Explain how marketers use brand positioning to align marketing activities and build successful brands<\/li>\r\n \t<li>Explain the importance of name selection in the success of a brand<\/li>\r\n \t<li>Discuss the role of packaging in the brand-building process<\/li>\r\n \t<li>Explain key strategies for developing\u00a0brands including brand ownership, brand and line extensions, co-branding, and licensing<\/li>\r\n<\/ul>\r\n<h2>Module 10: Product Marketing<\/h2>\r\n<h3>Make product marketing decisions based on product life cycle and product portfolio structure<\/h3>\r\n<ul>\r\n \t<li>Explain what a product is and the importance of products in the marketing mix<\/li>\r\n \t<li>Discuss the product life cycle and its implications for marketing<\/li>\r\n \t<li>Explain product portfolio management and how it relates to the organization\u2019s marketing strategy and tactics<\/li>\r\n \t<li>Define the process for creating new products<\/li>\r\n \t<li>Identify the challenges associated with creating a successful new product<\/li>\r\n<\/ul>\r\n<h2>Module 11: Pricing Strategies<\/h2>\r\n<h3>Use pricing strategies to enhance marketing of products and services<\/h3>\r\n<ul>\r\n \t<li>Discuss how price affects the value of the organization\u2019s products or services<\/li>\r\n \t<li>Explain the primary factors to consider in pricing<\/li>\r\n \t<li>Compare common\u00a0pricing strategies<\/li>\r\n \t<li>Explain price elasticity and how it can be used to set price<\/li>\r\n \t<li>Explain the use of competitive bidding for B2B\u00a0pricing<\/li>\r\n<\/ul>\r\n<h2>Module 12: Place: Distribution Channels<\/h2>\r\n<h3>Evaluate how to use distribution channels to market an organization\u2019s products and services effectively<\/h3>\r\n<ul>\r\n \t<li>Explain what channels of distribution are and why organizations use them<\/li>\r\n \t<li>Explain how channels affect the marketing of products and services<\/li>\r\n \t<li>Describe types of retailers and explain how they are used as a channel of distribution<\/li>\r\n \t<li>Explain how integrated supply chain management supports an effective distribution strategy<\/li>\r\n<\/ul>\r\n<h2>Module 13: Promotion: Integrated Marketing Communication (IMC)<\/h2>\r\n<h3>Demonstrate how organizations\u00a0use integrated marketing communication (IMC) to support their\u00a0marketing strategies<\/h3>\r\n<ul>\r\n \t<li>Explain integrated marketing communication (IMC) and its connection to the organization\u2019s marketing strategy<\/li>\r\n \t<li>Discuss how to develop effective messaging for marketing communications<\/li>\r\n \t<li>Explain factors to consider when selecting marketing\u00a0communication methods to execute the strategy<\/li>\r\n \t<li>Describe common\u00a0methods\u00a0of marketing communication, their advantages and disadvantages<\/li>\r\n \t<li>Explain how IMC tools support the sales process<\/li>\r\n \t<li>Describe the uses of Customer Relationship Management (CRM) systems for marketing communication purposes<\/li>\r\n \t<li>Explain common tools and approaches used to measure marketing communication effectiveness<\/li>\r\n \t<li>Create a marketing campaign and budget using multiple IMC tools to execute a marketing strategy<\/li>\r\n<\/ul>\r\n<h2>Module 14: Marketing Globally<\/h2>\r\n<h3>Identify issues that organizations face and approaches they use when marketing to different countries and cultures<\/h3>\r\n<ul>\r\n \t<li>Describe globalization and the major benefits and challenges it poses for multinational organizations penetrating global markets<\/li>\r\n \t<li>Describe common approaches used by organizations to compete successfully on a global scale<\/li>\r\n \t<li>Explain the importance of understanding how demographic, cultural and institutional factors shape the global marketing environment<\/li>\r\n<\/ul>\r\n<h2>Module 15: Marketing Plan<\/h2>\r\n<h3>Develop a marketing plan<\/h3>\r\n<ul>\r\n \t<li>Identify the key elements of the marketing plan<\/li>\r\n \t<li>Present a marketing plan<\/li>\r\n \t<li>Explain how the marketing plan is used by marketing and the overall organization<\/li>\r\n<\/ul>\r\n<\/section>","rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-254\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225024\/outcomes.jpg\" alt=\"decorative image\" width=\"200\" height=\"201\" \/><\/p>\n<p>The content, assignments, and assessments for Principles of Marketing are aligned to the following learning outcomes. A full list of course learning outcomes can be viewed here:\u00a0<a href=\"https:\/\/docs.google.com\/a\/lumenlearning.com\/document\/d\/1Uy8L-3Jg_9xwjskW3lNMEf1wdtRk7bCcRHqKNA5B0z8\/edit?usp=sharing\">Principles of Marketing Learning Outcomes<\/a>.<\/p>\n<h2>Module 1: What Is Marketing?<\/h2>\n<h3>Explain what marketing is and how it&#8217;s used<\/h3>\n<ul>\n<li>Define marketing<\/li>\n<li>Identify evidence of marketing in everyday life<\/li>\n<li>Demonstrate a clear understanding of the marketing concept<\/li>\n<li>Describe the role of marketing in building and managing customer relationships<\/li>\n<li>Describe how different types of organizations, such as nonprofits, consumer product (B2C) firms and business-to-business (B2B) organizations, use marketing<\/li>\n<li>Explain how marketing creates value for the consumer, the company, and society<\/li>\n<\/ul>\n<h2>Module 2: Marketing Function<\/h2>\n<h3>Identify the primary marketing activities of an organization<\/h3>\n<ul>\n<li>Explain why the customer is the cornerstone of marketing<\/li>\n<li>Briefly explain the concepts of segmentation and targeting<\/li>\n<li>Describe the marketing mix<\/li>\n<li>Explain how organizations use the marketing mix (often called the four Ps) to market to their target customers<\/li>\n<li>Explain the role of a marketing plan as a guiding document for marketing activities<\/li>\n<\/ul>\n<h2>Module 3: Segmentation and Targeting<\/h2>\n<h3>Determine\u00a0market segments and target customers<\/h3>\n<ul>\n<li>Explain the purpose of segmentation and targeting in marketing<\/li>\n<li>Describe common segmentation approaches<\/li>\n<li>Explain the process of selecting an appropriate segmentation approach and deciding which customer segments to target for marketing activities<\/li>\n<li>Explain how targeting influences each element of the marketing mix<\/li>\n<\/ul>\n<h2>Module 4: Marketing Strategy<\/h2>\n<h3>Determine\u00a0market segments and target customers<\/h3>\n<div id=\"post-1677\" class=\"standard post-1677 chapter type-chapter status-publish hentry\">\n<div class=\"entry-content\">\n<ul>\n<li>Evaluate how marketing strategies align with\u00a0corporate strategies<\/li>\n<li>Explain the inputs and components of a marketing strategy<\/li>\n<li>Show how common analytic tools are used to inform the organization\u2019s strategy<\/li>\n<li>Give examples of corporate strategies<\/li>\n<li>Explain how the development and maintenance of customer relationships are an essential part of an organization\u2019s marketing strategy<\/li>\n<\/ul>\n<h2>Module 5: Ethics and Social Responsibility<\/h2>\n<h3>Apply principles of ethics and social responsibility in marketing<\/h3>\n<ul>\n<li>Describe the types of ethical and social responsibility issues that marketing must address<\/li>\n<li>Explain the laws that regulate marketing<\/li>\n<li>Explain how ethical dilemmas in business-to-business marketing differ from those in consumer marketing<\/li>\n<li>Outline measures companies take to encourage ethical behavior<\/li>\n<li>Explain how demonstrating corporate social responsibility can impact marketing<\/li>\n<\/ul>\n<h2>Module 6: Marketing Information and Research<\/h2>\n<h3>Use marketing information and research to develop marketing strategies for organizations<\/h3>\n<ul>\n<li>Explain the role of marketing information in helping firms understand and reach consumers<\/li>\n<li>Describe the key types of marketing information including internal data, competitive intelligence and marketing research<\/li>\n<li>Outline a standard process for using marketing research to address an organization\u2019s strategic questions<\/li>\n<li>Recognize alternative methods for conducting marketing research, including primary and secondary research methods<\/li>\n<li>Identify major sources of available market data<\/li>\n<li>Explain how Customer Relationship Management (CRM) systems can help organizations manage and gain customer insights from marketing information<\/li>\n<li>Use marketing information to inform the marketing strategy<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<section class=\"focusable\" tabindex=\"-1\">\n<h2>Module 7: Consumer Behavior<\/h2>\n<h3>Use information about consumer behavior to inform marketing strategy and tactics<\/h3>\n<ul>\n<li>Describe the stages of the consumer buying process<\/li>\n<li>Explain the different buying processes for low-involvement and high-involvement\u00a0decisions<\/li>\n<li>Describe the major factors that influence consumer purchasing decisions<\/li>\n<li>Explain the B2B buying process and key factors influencing B2B purchasing decisions<\/li>\n<\/ul>\n<h2>Module 8: Positioning<\/h2>\n<h3>Create a product or service positioning statement that aligns with a\u00a0value proposition and a target segment<\/h3>\n<ul>\n<li>Define positioning and differentiation, and why they are important to marketing a product or service<\/li>\n<li>Explain\u00a0the process of selecting a positioning and differentiation strategy<\/li>\n<li>Develop and evaluate positioning statements based on defined criteria<\/li>\n<li>Explain repositioning and the associated risks and complexities of repositioning a product or service<\/li>\n<li>Describe the process of implementing a positioning strategy<\/li>\n<\/ul>\n<h2>Module 9: Branding<\/h2>\n<h3>Analyze elements of a brand and explain how the brand-building process contributes to the success of products or services<\/h3>\n<ul>\n<li>Describe the elements of a brand\u00a0and how brands add value to an organization\u2019s products and services<\/li>\n<li>Define brand equity and its role in measuring brand strength<\/li>\n<li>Explain how marketers use brand positioning to align marketing activities and build successful brands<\/li>\n<li>Explain the importance of name selection in the success of a brand<\/li>\n<li>Discuss the role of packaging in the brand-building process<\/li>\n<li>Explain key strategies for developing\u00a0brands including brand ownership, brand and line extensions, co-branding, and licensing<\/li>\n<\/ul>\n<h2>Module 10: Product Marketing<\/h2>\n<h3>Make product marketing decisions based on product life cycle and product portfolio structure<\/h3>\n<ul>\n<li>Explain what a product is and the importance of products in the marketing mix<\/li>\n<li>Discuss the product life cycle and its implications for marketing<\/li>\n<li>Explain product portfolio management and how it relates to the organization\u2019s marketing strategy and tactics<\/li>\n<li>Define the process for creating new products<\/li>\n<li>Identify the challenges associated with creating a successful new product<\/li>\n<\/ul>\n<h2>Module 11: Pricing Strategies<\/h2>\n<h3>Use pricing strategies to enhance marketing of products and services<\/h3>\n<ul>\n<li>Discuss how price affects the value of the organization\u2019s products or services<\/li>\n<li>Explain the primary factors to consider in pricing<\/li>\n<li>Compare common\u00a0pricing strategies<\/li>\n<li>Explain price elasticity and how it can be used to set price<\/li>\n<li>Explain the use of competitive bidding for B2B\u00a0pricing<\/li>\n<\/ul>\n<h2>Module 12: Place: Distribution Channels<\/h2>\n<h3>Evaluate how to use distribution channels to market an organization\u2019s products and services effectively<\/h3>\n<ul>\n<li>Explain what channels of distribution are and why organizations use them<\/li>\n<li>Explain how channels affect the marketing of products and services<\/li>\n<li>Describe types of retailers and explain how they are used as a channel of distribution<\/li>\n<li>Explain how integrated supply chain management supports an effective distribution strategy<\/li>\n<\/ul>\n<h2>Module 13: Promotion: Integrated Marketing Communication (IMC)<\/h2>\n<h3>Demonstrate how organizations\u00a0use integrated marketing communication (IMC) to support their\u00a0marketing strategies<\/h3>\n<ul>\n<li>Explain integrated marketing communication (IMC) and its connection to the organization\u2019s marketing strategy<\/li>\n<li>Discuss how to develop effective messaging for marketing communications<\/li>\n<li>Explain factors to consider when selecting marketing\u00a0communication methods to execute the strategy<\/li>\n<li>Describe common\u00a0methods\u00a0of marketing communication, their advantages and disadvantages<\/li>\n<li>Explain how IMC tools support the sales process<\/li>\n<li>Describe the uses of Customer Relationship Management (CRM) systems for marketing communication purposes<\/li>\n<li>Explain common tools and approaches used to measure marketing communication effectiveness<\/li>\n<li>Create a marketing campaign and budget using multiple IMC tools to execute a marketing strategy<\/li>\n<\/ul>\n<h2>Module 14: Marketing Globally<\/h2>\n<h3>Identify issues that organizations face and approaches they use when marketing to different countries and cultures<\/h3>\n<ul>\n<li>Describe globalization and the major benefits and challenges it poses for multinational organizations penetrating global markets<\/li>\n<li>Describe common approaches used by organizations to compete successfully on a global scale<\/li>\n<li>Explain the importance of understanding how demographic, cultural and institutional factors shape the global marketing environment<\/li>\n<\/ul>\n<h2>Module 15: Marketing Plan<\/h2>\n<h3>Develop a marketing plan<\/h3>\n<ul>\n<li>Identify the key elements of the marketing plan<\/li>\n<li>Present a marketing plan<\/li>\n<li>Explain how the marketing plan is used by marketing and the overall organization<\/li>\n<\/ul>\n<\/section>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-7491\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Learning Outcomes. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Magnify. <strong>Authored by<\/strong>: Eucalyp. <strong>Provided by<\/strong>: Noun Project. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/thenounproject.com\/term\/magnify\/1276779\/\">https:\/\/thenounproject.com\/term\/magnify\/1276779\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":17533,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Magnify\",\"author\":\"Eucalyp\",\"organization\":\"Noun Project\",\"url\":\"https:\/\/thenounproject.com\/term\/magnify\/1276779\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Learning Outcomes\",\"author\":\"\",\"organization\":\"Lumen 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