{"id":691,"date":"2018-04-19T21:59:04","date_gmt":"2018-04-19T21:59:04","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-accountingformanagers\/?post_type=chapter&p=691"},"modified":"2024-04-29T17:37:35","modified_gmt":"2024-04-29T17:37:35","slug":"introduction-to-non-financial-performance-measures","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-accountingformanagers\/chapter\/introduction-to-non-financial-performance-measures\/","title":{"raw":"Introduction to Non-Financial Performance Measures","rendered":"Introduction to Non-Financial Performance Measures"},"content":{"raw":"

What you'll learn to do:\u00a0identify common non-financial measures of performance and discuss their impact on an organization<\/h2>\r\nThere are many non-financial performance measures that companies can use to examine how well their business is doing. There are common ones, and ones that are industry of business specific. We will discuss these measures in this unit. Let\u2019s look at something called the \u201cbalanced scorecard.\u201d\r\n\r\nThe balanced scorecard includes 4 levels of performance measures:\r\n
    \r\n \t
  1. Financial<\/li>\r\n \t
  2. Customers<\/li>\r\n \t
  3. Internal business processes<\/li>\r\n \t
  4. Learning and growth<\/li>\r\n<\/ol>\r\nWe have talked a lot about financial measures, so let\u2019s take a look at the other components of a successful business.","rendered":"

    What you’ll learn to do:\u00a0identify common non-financial measures of performance and discuss their impact on an organization<\/h2>\n

    There are many non-financial performance measures that companies can use to examine how well their business is doing. There are common ones, and ones that are industry of business specific. We will discuss these measures in this unit. Let\u2019s look at something called the \u201cbalanced scorecard.\u201d<\/p>\n

    The balanced scorecard includes 4 levels of performance measures:<\/p>\n

      \n
    1. Financial<\/li>\n
    2. Customers<\/li>\n
    3. Internal business processes<\/li>\n
    4. Learning and growth<\/li>\n<\/ol>\n

      We have talked a lot about financial measures, so let\u2019s take a look at the other components of a successful business.<\/p>\n\n\t\t\t

      \n\t\t\t

      Candela Citations<\/h3>\n\t\t\t\t\t
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      CC licensed content, Original<\/div>