What you’ll learn to do: explore factors in the job application process

One important key to success is self-confidence. An important key to self-confidence is preparation.

—Arthur Ashe, champion tennis player

By the end of this section, you will be able to explain the purpose and contents of a résumé. Identify characteristics of an effective résumé and characteristics of an effective cover letter. You will be able to describe effective strategies to prepare for an interview and explore different types of interview situations and appropriate corresponding interview techniques. In addition, you will be able to explore different question types common in interviews.